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Summary of reviewsComfort Inn & Suites Hillsville I-77 is highly regarded for its convenience and comfort, offering guests an excellent location near I-77 with easy access to restaurants, gas stations, shops and local attractions. The serene mountain views add to the overall relaxing atmosphere.
The hotel's complimentary breakfast receives rave reviews for its variety and quality, featuring hot options such as omelets, sausages, biscuits and waffles, alongside fresh fruits and other offerings. The early start time at 6:30 AM is particularly appreciated by those with early schedules.
Rooms are described as spacious, cozy and well-maintained, providing excellent value for the price. The cleanliness of both the rooms and common areas is frequently mentioned, ensuring a comfortable and relaxing stay. Although there are minor concerns about bathroom counter space and occasional spots on linens, the overall feedback is positive.
The staff at Comfort Inn & Suites Hillsville I-77 are commended for their friendliness, professionalism and attentiveness, contributing significantly to a pleasant guest experience. The management, front desk and breakfast team all receive praise for their welcoming and accommodating demeanor.
The indoor pool and hot tub are enjoyed by many guests, although some note that these facilities could benefit from improved cleanliness and maintenance. Some guests experienced closures or renovations, detracting from their experience.
Lastly, the beds are generally described as very comfortable with many pillows available, despite occasional mentions of wear or firmness issues. Overall, Comfort Inn & Suites Hillsville I-77 provides a restful, clean and friendly environment, making it a favorable choice for travelers. Show more
Read review summaries for all categories
Categories
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
King Room - Non-SmokingThe twin/double room features a safe deposit box. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThe twin/double room has a private bathroom fitted with a bath and a hairdryer. The twin/double room features a safe deposit box. The unit has 2 beds.
Queen Room with Two Queen Beds - SmokingThe twin/double room has private bathroom fitted with a bath or a shower and a hairdryer. The unit has 2 beds.
King Suite - Non-SmokingThe twin/double room features a private bathroom equipped with a bath or a shower and a hairdryer. The twin/double room offers a safe deposit box. The unit offers 1 bed.
King Room - Accessible/Non-SmokingThe double room includes a private bathroom fitted with a bath or a shower. The unit has 1 bed.
Queen Room with Two Queen Beds - Accessible/Non-Smoking The quadruple room includes a private bathroom fitted with a bath or a shower. The unit has 2 beds.
King Suite - Accessible/Non-SmokingThe suite includes a private bathroom fitted with a bath or a shower.
Guest Reviews
8.7
Very Good
Location
Comfort Inn & Suites Hillsville I-77 boasts an excellent, easy-to-find location with convenient access to I-77, making it a prime choice for travelers. The hotel is strategically situated close to various amenities including restaurants, gas stations and shops, ensuring all necessities are within easy reach. Guests appreciate its proximity to favorite dinner spots and local attractions, which adds to the overall convenience. The area is clean and the hotel itself maintains pleasant decor, adding to a comfortable stay. Surrounded by picturesque mountain views, it provides a peaceful yet accessible retreat, ideal for both restful stopovers and extended visits.
Breakfast
At Comfort Inn & Suites Hillsville I-77, the breakfast experience is a highlight, frequently praised for its excellence and variety. Guests consistently describe the breakfast as outstanding, fantastic and one of the best they've had at a hotel. The hot breakfast options, including omelets, sausages, biscuits and waffles, receive particular attention for their quality and taste. The breakfast bar surpasses the expectations typically set by similar hotels, offering a wide variety of choices and an exceptional selection of hot and cold items.
The availability of fresh fruits and diverse food options adds to the appeal, ensuring there's something for everyone. Guests appreciate the early start time of 6:30 AM, even on Sundays, making it convenient for those with early plans. The attentive and friendly staff further enhance the breakfast experience.
Overall, the complimentary breakfast at Comfort Inn & Suites Hillsville I-77 is described as both delicious and varied with many options to choose from, ensuring a great start to the day for all guests.
Rooms
Comfort Inn & Suites Hillsville I-77 offers an inviting and comfortable stay, encapsulated by the numerous remarks about the cleanliness and comfort of its rooms. Many guests found the beds to be super comfortable with rooms that are both spacious and cozy. The general consensus points to tidy, well-maintained accommodations that provide a relaxing and restful environment. Particularly noteworthy is the excellent value for the price with several mentions of the rooms being cozy and the property having a homely, welcoming atmosphere. Additionally, the hotel’s convenient location and the friendly, warm staff have been highlighted by guests. While most reviews are positive, a few noted minor issues like spots on sheets and some difficulties with bathroom counter space. Nonetheless, the overall experience at Comfort Inn & Suites Hillsville I-77 is described as clean, quiet and inviting, ensuring a restful stay.
Beds
Guests at Comfort Inn & Suites Hillsville I-77 frequently praise the beds for being very comfortable with many mentioning the added comfort of numerous pillows. Despite a few comments about worn-out pillows and a bed that was too hard for some, the overwhelming sentiment is that the beds contribute significantly to a restful stay. Words like very comfortable and super comfy are commonly used to describe the bed experience. The combination of comfortable beds and quality linens ensures that most guests enjoy a good night's sleep.
Cleanliness
Comfort Inn & Suites Hillsville I-77 has been praised for maintaining high standards of cleanliness throughout the hotel. Guests have consistently described the property as very clean and up to date, highlighting the immaculate condition of both rooms and common areas. The hotel is noted for its cleanliness and comfort with clean, comfy rooms and exceptionally clean facilities. Many appreciate the quiet ambiance and proximity to the highway. Beyond the cleanliness, guests have had positive overall experiences, commending the attentive and friendly staff, comfortable beds and efficient check-in and check-out processes. Despite the hotel showing signs of age, it remains well-maintained and clean, making it a reliable choice for travelers seeking a comfortable stay.
Staff
The staff at Comfort Inn & Suites Hillsville I-77 consistently receive high praise from guests for their friendliness and helpfulness. Reviews highlight that the hotel employees, from the management to the front desk to the breakfast team, are extremely attentive, welcoming and accommodating. Notably, the breakfast staff is lauded for keeping everything well-stocked and clean with one guest specifically mentioning a courteous gentleman who made the experience pleasant. The professionalism and hard-working nature of the staff are frequently mentioned and guests appreciate the warm and informative service provided throughout their stay. Overall, the hotel staff's dedication to a positive guest experience stands out as a key highlight in numerous reviews.
Pool
The Comfort Inn & Suites Hillsville I-77 offers an indoor pool and hot tub that many guests appreciated as a nice touch to their stay. Multiple guests found the pool and jacuzzi to be excellent with remarks indicating that both are quite good and enjoyed by families, particularly children. Several reviews noted the hot tub's hot temperature and powerful jets, adding to the relaxation experience. However, there are mentions of the pool and hot tub looking old and requiring better cleanliness. Some guests faced inconvenience as the pool was closed for renovation or unavailable during their stay. Overall, while the indoor pool and hot tub are valued amenities, improvements in cleanliness and maintenance could enhance the experience.
Yes, Comfort Inn & Suites Hillsville I-77 has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Comfort Inn & Suites Hillsville I-77.
No, Comfort Inn & Suites Hillsville I-77 doesn't allow dogs.
No, parking facilities aren't available at Comfort Inn & Suites Hillsville I-77.
No, Comfort Inn & Suites Hillsville I-77 doesn't have a gym.