Holiday Inn Express - London Heathrow T4 by IHG

Hillingdon 51.45918800, -0.44310000 , Terminal 4, 1 Swindon Road (Show on Map)
8.3
Very Good


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Summary of reviewsThe Holiday Inn Express - London Heathrow T4 by IHG, receives high accolades for its strategic location, especially beneficial for travelers utilizing Heathrow Terminal 4. Its direct, covered walkway to T4, along with seamless access to other terminals and central London via free shuttle trains and public transport, provides unmatched convenience. Guests appreciate the quiet, modern rooms and helpful staff, contributing to a stress-free travel experience.

Breakfast at the hotel is particularly well-regarded, offering a varied selection from continental to full English options, starting as early as 5 am to accommodate early travelers. The breakfast is included in the room price, praised for its plentiful and well-organized spread, which includes hot and cold options and caters to dietary needs such as gluten-free and vegan.

Dinner receives mixed reviews with many guests praising the taste and quality of food, including specific mentions of delightful Indian and Asian meals. However, there are criticisms regarding menu variety, high prices, limited dietary options and occasional service issues. Some found solace in the nearby dining options at The Crowne Plaza and the attached Lebanese restaurant.

The rooms are widely appreciated for their cleanliness, comfort and modern amenities. Despite occasional maintenance issues, guests commend the soundproofing, comfortable beds and practical layouts. Cleanliness is consistently highlighted as a strong area with the entire hotel, including common areas, maintained to high hygiene standards.

Guests frequently commend the hotel staff for their friendliness, professionalism and efficiency, significantly enhancing the overall positive experience. The free WiFi garners mostly positive feedback for its reliability and speed, although some guests report connectivity issues in certain areas.

The gym receives mixed feedback, noted for its satisfactory facilities but criticized for being small and requiring an additional fee. On-site parking is praised for its availability and security, but considered expensive by some.

The hotel is deemed family-friendly, offering spacious rooms with accommodations suited for families, free breakfast for children and gluten-free meal options. The beds, generally described as extremely comfortable, contribute greatly to a good night's sleep, despite occasional inconsistencies in firmness.

Overall, the Holiday Inn Express - London Heathrow T4 with its exceptional value for money, cleanliness, comfort and convenient location, upholds its four-star rating and is highly recommended for travelers seeking efficient and comfortable accommodations near Heathrow Terminal 4.
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Categories
Business Hotel
Situated at Terminal 4, this hotel provides essential business amenities and comfortable accommodations for travelers. It offers meeting spaces and convenient access to the airport.

Hotel with Parking
This hotel is located at Heathrow Terminal 4 and is listed as having parking facilities.

Family Friendly Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Standard Double Room with Single Sofa Bed and Free Hot Breakfast These rooms have air-conditioning, free WiFi, a smart TV, tea/coffee making facilities, a hairdryer and ironing facilities.

Standard Double Room with Free Hot Breakfast - Accessible This room has a roll-in shower, safety features, free WiFi and a smart TV. Tea/coffee making facilities, a hairdryer and ironing facilities are also features.

Standard Room with Free Hot Breakfast These contemporary styled rooms have air-conditioning, free WiFi and a working space.

Standard Twin Room with Free Hot Breakfast These rooms have air-conditioning, work space, free WiFi, smart TV, tea/coffee making facilities and ironing facilities.

Standard Double Room with Free Hot Breakfast The double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.

Guest Reviews
8.3
Very Good
Location
The Holiday Inn Express - London Heathrow T4 by IHG, is highly praised for its excellent location, particularly for travelers flying in or out of Heathrow Terminal 4. Its proximity to the terminal is frequently highlighted with many guests appreciating the short, covered walkway that connects the hotel directly to T4. This convenience is especially beneficial for early morning or late-night flights, as it enables quick and easy access to the terminal without the stress of additional travel.

Accessibility to other terminals such as T2 and T3 is equally noted with free shuttle trains and good public transport links, including the Piccadilly and Elizabeth lines, making intra-terminal transfers seamless. Guests also find it convenient for accessing central London, adding to its value for both quick stopovers and extended stays.

Despite its location within the airport premises, the hotel provides a quiet and comfortable stay with clean, modern rooms and helpful staff. The breakfast and overall hotel services receive positive mentions, contributing to a stress-free travel experience.

In summary, the hotel's prime location within Heathrow Airport, coupled with its comfortable accommodations and easy transport connections, makes it an ideal choice for travelers seeking convenience and efficiency.

Breakfast
At the Holiday Inn Express - London Heathrow T4, breakfast is a highlight for many guests. Most reviews commend the variety and quality of the offerings, describing a great selection that ranges from continental to full English options. The breakfast is notably included in the room price, which many guests regard as a bonus. Early breakfast availability, starting as early as 5 am, is also appreciated by travelers with early flights.

The breakfast buffet consistently receives praise for being plentiful and well-organized with a substantial spread that includes hot and cold options, cereals, fruits and fresh coffee. Gluten-free and vegan options are available, catering to different dietary needs. Furthermore, the breakfast staff are often highlighted for their wonderful service, maintaining cleanliness and keeping the buffet well-stocked.

However, it's not all perfect; some guests mention that the breakfast area can get crowded and that the quality of the food could be more consistent. While many enjoyed the breakfast, a few found it to be average or lacking in variety, particularly in vegetarian and fresh fruit options. Despite these occasional complaints, the overall sentiment remains positive with many travelers finding the breakfast convenient, enjoyable and a good start to their day.

Dinner
The dinner experience at the Holiday Inn Express - London Heathrow T4 by IHG, received a mix of comments from guests with many noting its positives. Most importantly, numerous reviews praised the good quality and taste of the food with specific mentions of delicious Indian and Asian meals and a particularly delightful chicken dish. Guests often found the evening meals to be satisfying with some highlighting excellent value for the price. The dining facilities, including the bar and cafe areas, were appreciated for their convenience and the friendly staff.

However, several reviewers pointed out that the menu variety was limited, especially for those with dietary restrictions such as gluten-free or vegetarian options. There were also complaints about the high cost of food and drinks with many finding the restaurant and bar prices to be on the expensive side for the quality and portion sizes offered. Some guests described the food as mediocre or substandard with specific criticisms directed at the quality of certain dishes.

Service-related issues were notable in the reviews with some guests experiencing slow service and occasional forgetfulness from the waitstaff. There were also comments about the dining area needing to be more inviting and the operations being somewhat disorganized. The café closing early and a limited room service menu were additional points of concern for some visitors.

On the plus side, the hotel’s location next to The Crowne Plaza provided additional dining options which were well-received and the attached Lebanese restaurant garnered positive feedback. Overall, while the dining offerings at the Holiday Inn Express - London Heathrow T4 were found to be good and convenient by many, price and variety remain areas for potential improvement.

Rooms
The rooms at Holiday Inn Express - London Heathrow T4 by IHG, are largely appreciated for their cleanliness, comfort and modern amenities. Many guests highlight that the soundproofing is excellent, providing a quiet sanctuary despite the hotel's proximity to the airport. The rooms are generally described as spacious and well-appointed, offering a cozy and restful environment ideal for short stays before or after flights. The decor is modern and simple with practical layouts that maximize space. Some rooms provide good views, although there are mentions of less favorable views in certain rooms.

While the majority of reviews praise the rooms' cleanliness, there are occasional comments about minor stains or a need for improved maintenance in specific areas. The bathrooms, though clean and modern, are often noted as being on the smaller side.

The beds receive positive remarks for their comfort, contributing to a good night's sleep. However, there are mixed opinions about room sizes; some find them adequately spacious, while others feel they are a bit compact. The rooms are equipped with essential amenities, although a few guests mention the absence of minibars, fridges or more diverse toiletries.

Overall, the rooms are well-received for their cleanliness, comfort and practicality, making the hotel a solid choice for travelers seeking convenient and restful accommodations near Heathrow Terminal 4.

Beds
The Holiday Inn Express - London Heathrow T4 by IHG, is frequently praised for its beds, which most guests find extremely comfortable. The beds are described as cozy with clean and well-maintained linens, contributing to a good night's sleep. Many reviewers mention the rooms being quiet and the bedding fresh and inviting. A selection of pillows is available, catering to different preferences.

However, a few guests found some beds and pillows too firm or lumpy, indicating a slight inconsistency in comfort levels. Despite this, the majority of visitors highlight the beds as a positive aspect of their stay, especially appreciating the larger sizes and softness in many cases. Overall, the beds are a strong feature of this hotel, enhancing the comfort and relaxation of its guests.

Cleanliness
The Holiday Inn Express - London Heathrow T4 consistently receives high praise for its cleanliness. Guests frequently highlight the spotless and well-maintained rooms, which are described as clean, comfortable and modern. The entire hotel, including common areas and the service desk, is noted for its excellent hygiene standards. Many reviewers mention the clean and comfortable beds, tidy bathrooms and the overall neat environment. Despite some minor complaints about mold in bathrooms and occasional carpet stains, the hotel's general cleanliness is deemed superior, especially considering its high traffic due to proximity to the airport. The spa and restaurant also maintain high standards of cleanliness, contributing to a fresh and pleasant atmosphere. Overall, the Holiday Inn Express at Heathrow T4 provides a clean and comfortable stay with its modern decor and attentive maintenance being particularly appreciated by guests.

Staff
The staff at Holiday Inn Express - London Heathrow T4 by IHG, receive high praise across various guest reviews. Their friendliness and helpfulness stand out prominently with many guests noting the warm and welcoming atmosphere they create. The staff consistently display professionalism, efficiency and a courteous demeanor, contributing greatly to the overall positive experience at the hotel. Their attentiveness and ability to provide prompt service are also highlighted frequently. From the front desk to breakfast service, team members demonstrate exceptional support and knowledge, ensuring guests' needs are met promptly. The staff's respectful and accommodating nature helps in making the check-in and check-out process smooth and stress-free. Overall, the staff's commendable attributes, including politeness, kindness and a genuine care for guests, significantly enhance the hotel’s reputation.

Wi-Fi
The WiFi experience at Holiday Inn Express - London Heathrow T4 by IHG, offers a mix of positive and negative feedback. Many guests have appreciated the secure and strong WiFi provided, noting that it was free, had good speed and they experienced no connectivity issues. Several reviews highlighted the reliability and stability of the internet access with some describing the WiFi as excellent, always working well and effective throughout their stay.

However, not all guests had a smooth experience. Some mentioned issues with connectivity, particularly in their rooms with the WiFi being unreliable or problematic in certain areas of the hotel. A few guests found the need to log in to access the WiFi inconvenient and some reported that the WiFi did not work at all in their rooms or only in the lobby. Despite these varied experiences, the majority of reviews leaned towards a positive reception of the hotel's WiFi services.

Gym
The gym at Holiday Inn Express - London Heathrow T4 has garnered mixed feedback from guests. Although the facilities are noted to be good, there are recurring mentions of the gym being small or even tiny. Many guests were surprised and somewhat dissatisfied that access to the gym requires an additional fee of 10 pounds per day with some expressing that this should be included in the room rate, as is common in other hotels. There were also remarks about the gym having limited equipment and its availability being unclear. Despite these drawbacks, those who used the gym found it to be satisfactory and functional for their needs.

Parking
Holiday Inn Express - London Heathrow T4 offers its guests the convenience of on-site parking, which is praised for being perfectly located, easily accessible and secure. Numerous reviews highlight the ample availability of parking spaces, ensuring that guests can find a spot with ease. Additionally, several guests have noted that the car park is well-organized.

However, a common point of critique is the cost of parking, which many find to be on the expensive side at £25 per night. This has led to mixed feelings about the value of the parking facilities despite their convenience and security. Some guests also mentioned that their parking charges were managed fairly, even when they overstayed slightly.

Overall, while the on-site parking at Holiday Inn Express - London Heathrow T4 is convenient, its cost might be a consideration for budget-conscious travelers.

Family
The Holiday Inn Express - London Heathrow T4 is a great choice for families in transit, thanks to its convenient location and family-friendly atmosphere. The hotel is highly recommended for family stays due to its economic pricing and all-inclusive offerings, including free breakfast for children and accommodations that cater to the needs of the whole family. The rooms are spacious, clean and ideal for family travel, featuring comfortable sofa beds and separate arrangements for parents and kids. Despite a few minor issues such as a mediocre family restaurant and occasional cleanliness lapses, the facilities generally support a pleasant and quiet environment. Families have the added convenience of proximity to Terminal 4, making it an excellent spot for layovers. The hotel is praised for its family-oriented services, including gluten-free meal options for children and the staff is accommodating, ensuring a seamless stay even with early check-ins. Overall, it’s a perfect stop for families looking for comfort and convenience on their travels.

4 Star
Holiday Inn Express - London Heathrow T4 by IHG, lives up to the four-star rating with its exceptional value for money and reliable, consistent service. The hotel feels luxurious and offers amenities typically expected from a four-star establishment. Guests frequently highlighted the room service, describing it as comparable to higher-end hotels. The clean, modern rooms and the overall environment maintain a high standard of comfort and cleanliness.

Despite budget-friendly prices, the hotel provides an excellent ambiance and courteous service, making it a model traveller's hotel—particularly convenient for those passing through Heathrow Terminal 4. Many appreciated the excellent price/value ratio and the added benefit of no extra costs. The hotel’s 24/7 reception service and comfortable, cosy accommodations further enhance its appeal.

However, some guests noted that the breakfast selection and certain room facilities could be improved to fully match the four-star expectations. Nevertheless, the overall experience at the Holiday Inn Express remains highly positive, marked by a reputation for good value and pleasant staff. This hotel is an excellent choice for travelers looking for affordable, high-quality accommodations near Heathrow.

Business
Holiday Inn Express - London Heathrow T4 by IHG, has consistently received positive feedback from business travelers, emphasizing its suitability for business stays. The hotel's location is perfectly suited for early flights and transit, making it a great option for those needing proximity to Heathrow. Business guests appreciate the modern interior and quiet rooms, which provide a conducive environment for work.

The hotel boasts a variety of business-related amenities, including business suites, flat-screen TVs and a laptop-friendly workspace, which cater to all professional needs. Guests have highlighted the efficient business services and facilities available on-site, such as quick check-in and check-out processes, which streamline their stay.

Moreover, the establishment is considered very business-friendly with recommendations coming from various travelers who find it ideal for company expenses and business trips. Despite minimal in-room facilities being noted, it remains a non-issue for overnight stays. The close proximity to the business center is another notable advantage for those working nearby.

Overall, the hotel is highly regarded for its business amenities and convenient location, making it an excellent choice for business travelers.

Accessible
The Holiday Inn Express - London Heathrow T4, an IHG Hotel, boasts a highly accessible and convenient location for travelers, especially those using Terminal 4. Guests commonly praise the hotel for its close proximity to the terminal with many highlighting the short walking distance and easily navigable routes between the hotel and Heathrow's Terminal 4.

Guests appreciate the smooth and hassle-free check-in process with several noting the well-maintained and thoughtfully planned service desks that are easily accessible. The hotel’s facilities appear to be well-suited to meet the needs of disabled travelers, offering accessible rooms and a service desk designed with accessibility in mind. The presence of accessible walkways and a central location further enhance the convenience for guests with mobility issues.

The hotel is praised for being easy to locate and for providing convenient access to public transportation, making it particularly traveler-friendly. Dining areas within the hotel are also noted for their accessibility, adding to the overall positive experience for guests requiring accessible features.

Despite a few mentions of areas that could benefit from improved disabled access, such as the need for more elevators and better facilities for disabled guests, the general sentiment remains favorable regarding accessibility. Guests highlight the hotel's unique location and easy connection to Heathrow Terminal 4 as significant advantages, making it an excellent choice for those needing a convenient and accessible stay near the airport.

Luxury
Holiday Inn Express - London Heathrow T4 by IHG, exudes luxury from the moment guests step inside. The property is highly rated for its luxury standard stay, offering elegantly furnished and comfortable rooms that ensure a restful experience. Guests appreciate the modern, clean design which creates a luxurious and pleasant atmosphere throughout the hotel.

The amenities provided are top-notch with expensive soaps and shampoos adding a touch of indulgence. Despite its luxurious nature, some guests feel the stay might not offer the best value for money. However, the quality of the beds, including some of the best sofa beds and efficient ac units make for a very comfortable and quiet retreat, even with the runway in close proximity.

Catering to both leisure and business travelers, the hotel stands out as an exceptional stay with luxury facilities and meals that elevate the guest experience. While it may be labeled a Holiday Inn Express, it certainly stands out as a luxurious choice for those flying in or out of London Heathrow.


No, Holiday Inn Express - London Heathrow T4 by IHG doesn't have any pool.

No, a spa isn't available at Holiday Inn Express - London Heathrow T4 by IHG.

No, Holiday Inn Express - London Heathrow T4 by IHG doesn't allow dogs.

Yes, parking facilities are available at Holiday Inn Express - London Heathrow T4 by IHG.

Yes, Holiday Inn Express - London Heathrow T4 by IHG has a gym.

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