Hilton Garden Inn London Heathrow Terminal 2 and 3

Hillingdon 51.47000000, -0.45356600 , Heathrow T2 (Show on Map)
8.2
Very Good


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Summary of reviewsThe Hilton Garden Inn London Heathrow Terminal 2 and 3 stands out for its unparalleled convenience regarding its location, making it a top choice for travelers using Heathrow's Terminals 2 and 3. Guests repeatedly highlight the easy, walkable access to these terminals, which ensures hassle-free transitions for early flights, late arrivals or short layovers. The soundproof rooms and comfortable beds further enhance the experience, offering quiet and restful accommodations in the midst of a bustling airport. Despite some minor challenges in locating the hotel due to limited signage, the exceptional proximity and clean, comfortable accommodations make it a favorite among visitors.

Breakfast at the hotel generally receives favorable reviews for its wide variety of options, including tasty pastries, fresh fruit and popular world-class waffles. Although the breakfast buffet could be perceived as expensive and some felt it lacked healthier and gluten-free options, the availability of packed breakfast boxes for early travelers was an appreciated touch. Generally, guests found the breakfast experience to be excellent with delicious and fresh offerings.

The dinner experience is positively noted for good to excellent food quality with guests enjoying standout dishes like steak and the selections at the Sky Bar, which offers great views of the runways and a stylish ambiance. However, some reviews pointed out that the food and drinks can be very expensive and the quality sometimes did not justify the high prices. Limited menu options and slow service were also mentioned, but overall, the restaurant and bar are well-regarded for their good food, efficient service and pleasant atmosphere.

Room cleanliness, comfort and modern amenities receive high praise from guests, ensuring a restful and convenient stay. The spacious rooms, comfortable beds, practical facilities like fridges and quality bath products are commonly highlighted. The soundproofing and delightful runway views are appreciated bonuses with only minor issues like room temperature controls and limited room service being noted.

The hotel's cleanliness is consistently commended with rooms described as modern, spacious and exceptionally well-maintained. Guests frequently mentioned the high standard of cleanliness and the attention to detail from the housekeeping staff, adding to the overall comfort and pleasant stay.

The staff at the Hilton Garden Inn are renowned for their friendliness and helpfulness, contributing significantly to the positive guest experience. From the professional receptionists to the cheerful bar and restaurant staff, the team's courteous and efficient service consistently leaves a lasting impression, ensuring guests feel valued and well-cared for.

The free Wi-Fi is generally stable, reliable and appreciated by guests, although there were occasional issues with coverage and connectivity for certain devices. Nonetheless, the majority found the internet service satisfactory for their needs.

Family-friendly amenities and spacious, clean family rooms make the hotel an excellent choice for travelers with children. The convenient location, thoughtful touches like complimentary gifts and child-friendly facilities contribute to a positive family atmosphere. Despite some mixed reviews about the breakfast quality, families generally had an enjoyable stay.

The comfort of the beds, described as comfy, spacious and soundproof, is frequently praised, ensuring a restful night's sleep. While there were occasional mentions of overly firm beds and less comfortable sofa beds, the overall sentiment remains highly favorable.

Maintaining a consistent four-star quality, the Hilton Garden Inn is commended for its professional and helpful staff, well-maintained amenities and clean, comfortable rooms. Minor areas for improvement include breakfast variety and cost, but overall, the hotel provides excellent service and value, making it a highly recommended choice for travelers through Heathrow Airport.
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Family Friendly Hotel
Located inside Terminal 2 with walkway to Terminal 3, it features family rooms and junior suites with sofa beds. An on-site restaurant, room service, and air conditioning add to the convenience for families.

Accessible Hotel
This hotel is connected to Heathrow Airport Terminal 2 via a covered walkway and offers access to Terminal 3 by a pedestrian underpass. Accessible rooms are available, providing convenient accommodation for guests with mobility needs directly at the airport terminals.

4-Star Hotel
Providing easy access to Terminals 2 and 3, this hotel offers comfortable rooms and a range of amenities. Guests can enjoy on-site dining, a fitness center, and complimentary Wi-Fi.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Hotel with Gym

Room Types
King Room The double room offers air conditioning and a tea and coffee maker, as well as a private bathroom boasting a shower. This double room has a safe deposit box, heating and a TV. The unit has 1 bed.

Junior Suite The suite features air conditioning and a tea and coffee maker, as well as a private bathroom boasting a shower. This suite has a safe deposit box, heating and a TV.

King Accessible Guest Room The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower. This double room features a safe deposit box, heating and a TV. The unit offers 1 bed.

Family Room The spacious triple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower. This triple room features a safe deposit box, heating and a TV. The unit offers 1 bed.

Family Guest Room with View The spacious triple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower. This triple room has a safe deposit box, heating and a TV. The unit has 1 bed.

King Guest Room with View - High Floor The double room provides air conditioning and a tea and coffee maker, as well as a private bathroom featuring a shower. The unit offers 1 bed.

Twin Room The double room features air conditioning and a tea and coffee maker, as well as a private bathroom boasting a shower. This double room has a safe deposit box, heating and a TV. The unit has 2 beds.

Twin Guest Room with View - High Floor The double room features air conditioning and a tea and coffee maker, as well as a private bathroom boasting a shower. This double room has a safe deposit box, heating and a TV. The unit has 2 beds.

Family Room with Two King Beds The quadruple room offers air conditioning and a tea and coffee maker, as well as a private bathroom boasting a bath or a shower. This quadruple room has a safe deposit box, heating and a flat-screen TV. The unit has 2 beds.

Guest Reviews
8.2
Very Good
Location
The Hilton Garden Inn London Heathrow Terminal 2 and 3 is highly praised for its exceptional location, making it the ideal choice for travelers flying through Heathrow's Terminals 2 and 3. Guests repeatedly highlight the convenience and proximity to the terminals with numerous mentions of the easy, walkable access within minutes, even under a covered walkway. This proximity ensures a hassle-free transition between the hotel and the terminals, ideal for early morning flights, late-night arrivals or short layovers.

Many reviewers appreciate the hotel’s position within the airport, eliminating the need for shuttle services and allowing for stress-free travel arrangements. The soundproof rooms and comfortable beds further enhance the stay, providing a quiet rest despite the bustling airport environs. The hotel's facilities, including a restaurant, bar and rooftop terrace with runway views, add to the overall positive experience.

However, a few guests noted the challenge in locating the hotel due to limited signage and the hidden entrance. Despite this minor inconvenience, the overwhelming consensus is that the fantastic location, combined with the clean, comfortable accommodations and efficient access to the terminals, makes the Hilton Garden Inn a top choice for travelers through Heathrow.

Breakfast
Guests at the Hilton Garden Inn London Heathrow Terminal 2 and 3 have a generally favorable opinion of the hotel's breakfast offerings. The breakfast buffet is often praised for its wide variety of options, both hot and cold, including tasty pastries, fresh fruit salads and the popular world-class waffles. Many visitors found the food to be delicious and fresh with several noting that the coffee was great.

However, some guests pointed out areas for improvement. There were a number of mentions about the lack of bread options and limited healthy and gluten-free choices. Additionally, the breakfast buffet was sometimes described as expensive and a few visitors felt that it could use more freshly cooked items.

The timing of breakfast service was also a concern for several travelers, especially those with early flights, as it starts at 6:30 AM. For those who couldn't make it to the main breakfast, the availability of packed breakfast boxes was appreciated.

Overall, while the breakfast was generally well-received with many guests calling it excellent or superb, there were occasional remarks about the need for improvement in variety and cost. Despite these minor critiques, the breakfast experience at the Hilton Garden Inn seems to be a strong point for most guests.

Dinner
The dinner experience at the Hilton Garden Inn London Heathrow Terminal 2 and 3 has received mixed feedback from guests, leaning towards positive notes. Many guests praised the restaurant for its good to excellent food and highlighted the pleasant dining experience. The restaurant was often described as very good with delicious and tasty meals, especially noting standout dishes like steak and the selections at the Sky Bar. The location of the rooftop bar with its great views of the runways added an enjoyable touch to the dining experience, along with its stylish ambiance and fab cocktails.

However, there were some common criticisms. A significant number of reviews pointed out that the food and drinks were very expensive and some found the quality of meals not justifying the high prices. Portions of the food offerings came across as mediocre or comparable to those from supermarket cafés to some diners. Additionally, limited menu options and poor service were mentioned by some guests, possibly detracting from their overall dining experience. Diners also encountered delays with some reporting that the dinner service was extremely slow.

Despite the higher prices and occasional service issues, the hotel's restaurant and bar remain well-regarded for their good quality food, efficient service and the pleasant atmosphere, particularly enjoyed atop the 14th floor bar with its stunning airport views.

Rooms
Guest reviews of the Hilton Garden Inn London Heathrow Terminal 2 and 3 highlight the hotel's rooms as clean, spacious and comfortable, making it an ideal choice for travelers. The rooms are consistently praised for their modern amenities and cleanliness with many guests noting the spotless condition and well-appointed features. The soundproofing is particularly appreciated, providing a quiet environment despite the proximity to the airport.

Guests frequently mention the spaciousness of the rooms with some finding them larger than expected. Comfort is a key theme with many reviews noting the comfortable beds and pleasant room temperatures. The presence of practical facilities like fridges, quality bath products and ample space for working also adds to the positive experience.

Views from the rooms, especially of the runways, are a delightful bonus for many and the design is well-suited for both leisure and business travelers. The overall ambiance of the rooms, coupled with reliable cleanliness and functionality, ensures a restful and convenient stay for guests with various needs.

While some noted minor issues like difficulty with room temperature controls or limited room service availability, the general consensus remains highly favorable regarding room quality. Overall, the Hilton Garden Inn offers excellent room standards at a fair price, making it a commendable choice for a comfortable overnight stay near Heathrow Airport.

Beds
The beds at Hilton Garden Inn London Heathrow Terminal 2 and 3 have consistently received high praise from guests. Reviews highlight the beds as comfortable, clean and spacious, providing a restful sleep experience that many found exceptional. Words like comfy, very comfortable and super comfortable are commonly used to describe the bedding with several guests specifically noting the King Size beds and luxurious bedding.

In addition to comfort, the beds are described as quiet and soundproof, contributing to a peaceful night's sleep without disturbances. Phrases like quiet and comfortable, quiet and soundproof add to the appeal of the hotel rooms.

While most feedback is positive, there are occasional mentions of discomfort related to the firmness of the beds and the poor quality of sofa beds. Nonetheless, the overwhelming sentiment remains favorable with numerous guests expressing satisfaction with their sleep quality and the overall comfort of their accommodations.

The hotel’s rooms are also praised for their cleanliness and the attentive service of the staff, enhancing the overall experience. Guests frequently comment on the spotless condition of the rooms and the polite and helpful nature of the staff.

In summary, the bed comfort at Hilton Garden Inn London Heathrow Terminal 2 and 3 is a standout feature, contributing significantly to a satisfying and restful stay, despite minor issues with sofa beds and firmness preferences.

Cleanliness
The Hilton Garden Inn London Heathrow Terminal 2 and 3 has garnered substantial praise for its impeccable cleanliness. Reviews overwhelmingly highlight the hotel's spotless rooms, which are frequently described as modern, spacious and exceptionally well-maintained. Guests repeatedly mentioned the comfort and tidiness of their rooms, noting the high standard of cleanliness and the attention to detail from the housekeeping staff.

Many guests appreciated the hotel's convenient location and quiet, soundproofed rooms, which provided a restful environment despite its proximity to the airport. The hotel’s general amenities also received accolades for their cleanliness and upkeep with spotless bathrooms and pristine common areas being a common theme.

In addition to the cleanliness, several reviews cited the comfort of the rooms, emphasizing plush beds and modern furnishings that added to the overall positive experience. Guests found the hotel both practical and comfortable, making it a highly recommended option for those needing easy access to the Heathrow terminal while ensuring a clean and comfortable stay.

Staff
The Hilton Garden Inn London Heathrow Terminal 2 and 3 boasts a commendable team renowned for their friendliness and helpfulness. Guests frequently highlight the positive experiences they've had with the staff, from the accommodating and professional receptionists to the attentive and knowledgeable front desk personnel. Whether it's the courteous staff making coffee with oat milk or the efficient service during check-in, the team ensures a smooth and pleasant experience. Reception staff are particularly noted for being extraordinarily helpful, clever and efficient, providing support that transforms a potentially stressful travel experience into a hassle-free one.

The hotel's welcoming atmosphere is further enhanced by the bar and restaurant staff, who have earned praise for their proficiency and cheerful demeanor. The morning breakfast crew, in particular, has left a lasting impression on many guests. Throughout the hotel, from housekeeping to the lobby, the staff's commitment to excellent service stands out, making each guest feel valued and well-cared for.

In summary, the Hilton Garden Inn near Heathrow Terminal 2 and 3 excels in delivering top-notch hospitality with every staff member contributing to a warm and efficient environment, ensuring guests enjoy a comfortable and memorable stay.

Wi-Fi
The internet experience at the Hilton Garden Inn London Heathrow Terminal 2 and 3 generally receives positive feedback from guests. Many reviews highlight that the Wi-Fi is stable, reliable and available throughout the hotel. Guests appreciate the fast internet speeds, describing the connection as good or even excellent, which notably allows for seamless internet usage on devices like iPads.

Notably, the Wi-Fi is provided free of charge, which guests find convenient. However, some reviews point out occasional issues, such as limited Wi-Fi coverage during certain hours, spotty connections and problems connecting specific devices like Amazon Fire Sticks. A few guests also mentioned the absence of mobile signal in their rooms, as well as moments when the internet connection was virtually nonexistent. While the Wi-Fi service is predominantly well-received, a few felt that improvements could be made for a better overall experience.

Family
The Hilton Garden Inn London Heathrow Terminal 2 and 3 offers a convenient, family-friendly stay ideal for travelers with children. Families find the hotel's location perfect for short stays in London with easy access to the terminals via a covered walkway and efficient shuttle services. The hotel's connection to Terminal 2 and proximity to Terminal 3 make it especially suitable for layovers and quick commutes.

Guests appreciate the spacious and clean family rooms, highlighting a particularly large corner room with fantastic runway views. The hotel provides child-friendly facilities and a great family atmosphere, including thoughtful touches like complimentary gifts and kitchen staff serving waffles to children.

Families can find the hotel to be a good meeting place, especially those coming in on different terminals. The ease of using a luggage trolley from the room to the aircraft check-in is also a noted convenience. Despite some mixed reviews about the breakfast quality, many families greatly enjoyed the breakfast offerings, adding to the overall positive vibe of their stay.

The helpful staff, express checkout and clean rooms contribute to a seamless experience, making the Hilton Garden Inn a highly recommended option for families traveling through Heathrow.

4 Star
Located right at London Heathrow's Terminal 2 and 3, the Hilton Garden Inn offers a highly convenient base for travelers. Guests frequently commend the hotel for its perfect location, making transit remarkably smooth. The hotel is praised for delivering on its four-star service promise with many noting that the professional and very helpful staff contribute significantly to the overall positive experience.

The quality of the hotel's facilities is often highlighted with comments pointing to amazing, up-to-date and well-maintained amenities. Rooms are described as quiet, soundproof, clean, beautiful and spacious, ensuring a comfortable stay. Beds, in particular, are noted for their comfort.

The management upholds the hotel’s four-star classification, offering a good value given the high quality of the services provided. Cleanliness and comfort extend throughout the property, maintaining a consistent standard that guests appreciate. Although breakfast could be improved to match the four-star expectation, overall, the Hilton Garden Inn stands out as a great quality hotel that justifies its price for most visitors.

Whether it is the excellent service, the luxurious design typical of the Hilton chain or simply the convenient and well-maintained environment, the hotel ensures a satisfactory stay, particularly for those in transit or making it their last stop.

Business
Ideally situated within the Heathrow Terminal 2 and 3, Hilton Garden Inn London offers an exemplary location for business travelers. It provides a seamless experience with a quick, friendly and efficient reception desk and check-in process. The hotel is noted for being quiet despite its proximity to the airport, making it a suitable environment for work and rest before a flight.

The business facilities, including a conference facility, business center and executive lounges, have received positive feedback for their adequacy and functionality. Guests appreciate the good working spaces and reliable wifi, which cater well to their business needs. The hotel also stands out for its convenience for early morning flights, providing an easy and stress-free transition from the terminal.

The runway bar and the overall amenities ensure a comfortable stay, making it a practical choice for layovers and meetings. Overall, the Hilton Garden Inn London Heathrow Terminal 2 and 3 meets the requirements of business travelers looking for efficiency, convenience and a smooth pre-flight experience.

Accessible
The Hilton Garden Inn London Heathrow Terminal 2 and 3 receives praise for its accessibility features, making it a suitable choice for guests with disabilities. It offers easy, step-free undercover access to Terminal 2 and easy access to Terminal 3, which is convenient for early morning departures. Guests have noted that the hotel's location is ideal, providing simple access for disabled travelers.

The hotel is well-equipped with accessible features including accessible rooms, lifts and paths. The accessible rooms themselves are spacious and clean. The proximity of the elevators and ramps adds to the overall ease of navigation within the hotel. Additionally, several reviews mentioned that the bathrooms in accessible rooms are designed to accommodate disabled guests, though some found the additional features slightly intrusive when showering.

Despite the many positive comments, some guests felt that the directions and signage, particularly from Terminal 5 to the hotel, could be improved for better clarity. Overall, the Hilton Garden Inn demonstrates a strong commitment to accessibility, making it a reliable option for travelers with disabilities.


No, Hilton Garden Inn London Heathrow Terminal 2 and 3 doesn't have any pool.

No, a spa isn't available at Hilton Garden Inn London Heathrow Terminal 2 and 3.

No, Hilton Garden Inn London Heathrow Terminal 2 and 3 doesn't allow dogs.

No, parking facilities aren't available at Hilton Garden Inn London Heathrow Terminal 2 and 3.

Yes, Hilton Garden Inn London Heathrow Terminal 2 and 3 has a gym.

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