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Summary of reviewsCrowne Plaza London Heathrow T4 by IHG, stands out as a premier accommodation choice for travelers due to its strategic location, excellent amenities and top-notch service. Positioned conveniently near Terminal 4 of Heathrow Airport, the hotel offers seamless access via covered walkways, ensuring easy transitions for those with early flights or late arrivals. The close proximity to other terminals and rail links to central London further enhances its appeal, making it a practical choice for both international travelers and those on layovers.
The hotel's breakfast service consistently receives glowing reviews for its diverse and high-quality offerings, catering to various tastes with extensive European and traditional English options. The attentive and friendly breakfast staff contribute significantly to the positive dining experience, despite occasional remarks about the need for more variety and improvement in hot item consistency.
Dinner at the hotel's main restaurant, Urban, also garners praise for its well-prepared dishes and welcoming environment. While the menu could benefit from greater variety and some guests find the prices steep, the overall quality of the food and service makes dining at the hotel a largely favorable experience.
Guests are particularly impressed with the spacious, clean and modern rooms, which feature soundproofing, comfortable beds and useful amenities like mini-fridges and large walk-in showers. Although there are isolated comments regarding room location and maintenance issues, the majority of reviews highlight the rooms' comfort and design as key strengths.
Cleanliness is another strong point with numerous guests commending the hotel's immaculate condition and well-organized environment. Daily housekeeping ensures that rooms remain spotless, contributing to a pleasant stay.
The staff at Crowne Plaza London Heathrow T4 consistently receive high marks for their professionalism, friendliness and responsiveness. The welcoming and helpful nature of the staff, from the efficient check-in process to the attentive service during breakfast, creates a supportive and positive atmosphere.
While guest experiences with Wi-Fi are generally positive, some have encountered intermittent connectivity issues. Despite these occasional problems, the Wi-Fi typically meets the needs of most visitors.
The gym facilities have received mixed reviews with some guests appreciating the well-equipped and spacious facility open 24/7, while others suggest improvements in equipment variety and accessibility.
For families, the hotel offers comfortable and spacious suites, child-friendly dining options and attentive service, making it a reliable option for those traveling with children.
The hotel's comfortable and clean beds are frequently praised, contributing to a restful night's sleep for many guests. Superior linens and ample bed space enhance the overall comfort, ensuring a rejuvenating stay.
Crowne Plaza London Heathrow T4 effectively delivers a four-star experience with clean and modern facilities, professional service and a strategic location that cater well to the needs of business and leisure travelers alike. Despite a few minor areas for improvement, the hotel remains a highly recommended choice for those seeking quality accommodation near Heathrow Terminal 4. Show more
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Categories
Family Friendly Hotel
Features an indoor swimming pool and rooms that can accommodate families. Babysitting services can be arranged.
Business Hotel
Located at Terminal 4, this hotel offers a range of business facilities and services tailored for corporate travelers. It features well-equipped meeting rooms, high-speed internet, and a dedicated business center.
4-Star Hotel
Located at Heathrow Terminal 4, the Crowne Plaza offers modern rooms, on-site dining, and a fitness center. It provides convenient access for travelers and business amenities.
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
Hotel with Gym
Room Types
Standard King Room with Walk-In ShowerThis air-conditioned room includes a 49-inch Smart TV, tea/coffee making facilities, in-room safe and luxury king size bed with premium cotton linen. Free WiFi is available. The bathroom features a power shower and luxury toiletries.
Children under 11 years old can be accommodated in this room on an extra roll-away bed.
Premium King Room - Club FloorThis air-conditioned Club Room includes a 55-inch Smart TV, espresso coffee machine and luxury king size bed with premium cotton linen. Free WiFi is available. Guests in this room can enjoy access to the club lounge with all-day refreshments and evening canapes.
Standard RoomThis air-conditioned room includes a 49-inch Smart TV, tea/coffee making facilities and luxury king size bed with premium cotton linen. Free WiFi is available. The bathroom features a power shower and luxury toiletries.
Club King Suite - Club FloorThis air-conditioned Executive Suite includes a 55-inch Smart TV, espresso coffee machine and luxury king size bed with premium cotton linen. Free WiFi is available.
Guests in this room can enjoy access to the club lounge with all-day refreshments, complimentary mini bar drinks, evening canapes and continental breakfast.
One-Bedroom King SuiteOffering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. This suite features air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Location
The Crowne Plaza London Heathrow T4 by IHG, boasts an advantageous location for travelers using Heathrow Airport. Situated near Terminal 4, it offers convenient access to the airport, often through covered walkways, making the journey from the hotel to the terminal hassle-free, especially for early morning flights or late arrivals. Moreover, the hotel is well-connected to other terminals via free trains and accessible public transportation, ensuring smooth transitions between flights.
Guests appreciate the hotel's closeness to the terminal, describing it as a perfect, easy walk of just a few minutes from Terminal 4. The strategic positioning also allows for straightforward access to the Heathrow Express and other rail links to central London. Many reviews highlighted the practicality of the walkway connecting the hotel to the terminal, emphasizing its benefits during inclement weather.
The superb location is consistently praised for its accessibility, making it an ideal spot for those with international departures or layovers. The ease of access to airport facilities is complemented by the hotel's modern and clean amenities, adding to its appeal as a comfortable stopover.
However, some guests have encountered issues with navigation and signage, particularly if driving to the hotel and there have been occasional concerns regarding the clarity of the hotel's connection to the airport. Despite these minor setbacks, the overall sentiment remains positive, lauding the hotel's convenient location and the seamless transition it offers for air travelers.
Breakfast
Guests consistently praise the breakfast offerings at Crowne Plaza London Heathrow T4, citing a wide variety of high-quality food options. Described as delicious, very good and at times exceptional, the breakfast service seems to cater well to a broad range of tastes, including extensive European and traditional English selections. The buffet is frequently labeled as excellent with specific highlights on the broad choice and fresh ingredients. Friendly and efficient staff add positively to the guests' experience, often remembered for their attentive service.
Despite the widespread acclaim, a few guests noted areas for improvement, such as a better selection of continental pastries or ensuring hot items remain consistently warm. While some found breakfast a bit pricey, most acknowledged its high quality and variety. The breakfast service also features long operational hours, accommodating early risers and late starters alike. Overall, the breakfast at this hotel stands out as a significant highlight for many visitors, making it a recommended experience for future guests.
Dinner
The dinner experience at Crowne Plaza London Heathrow T4 receives mixed but largely favorable feedback. The hotel’s main restaurant, Urban, garners praise for its delicious and well-prepared food with many guests highlighting standout dishes such as the Murgh Makhani curry. The quality of food often exceeds expectations, described as mind-blowing and excellent, complemented by an array of tasty canapés and delightful main courses. The dinner service, in general, is deemed adequate to excellent by many guests.
The restaurant environment itself is noted to be pleasant with a nice bar area adding to the dining experience. Guests particularly appreciate the attentive and fantastic staff, which contributes significantly to the overall positive dining atmosphere. While some reviews point out that the restaurant's menu is somewhat limited and could benefit from more variety, the existing options are generally well-liked. Compliments extend to both the main restaurant and additional dining options available on site, which offer good food and a stylish bar experience.
However, some guests find the food and drinks to be overpriced, mentioning that the high cost doesn't always align with the perceived value. The portions are sometimes noted to be small for the price and certain bar items come with an absurdly high markup. There are occasional reports of unsatisfactory service and issues with the food quality, but these are outliers compared to the more frequent positive remarks.
In summary, the dinner at Crowne Plaza London Heathrow T4 is generally well-regarded for its excellent food and service, though it comes with a higher price tag and could benefit from a more diverse menu. Despite some minor drawbacks, many guests leave with a favorable impression of their dining experience.
Rooms
Crowne Plaza London Heathrow T4 by IHG, receives high marks for its rooms, consistently praised for their spaciousness, cleanliness and modern design. Guests frequently mention the rooms being large and comfortable with ample space that is well-utilized for maximum comfort. Soundproofing is a notable feature, ensuring a quiet stay despite the hotel's proximity to the airport.
Comfortable beds and clean, well-designed bathrooms contribute to a restful ambiance. The rooms are equipped with useful amenities like mini-fridges, blackout curtains and large walk-in showers, which enhance the overall guest experience. The modernity of the rooms, combined with tasteful decoration, also earns high regard from visitors. Many appreciate the efficient and good-sized layout of both the room and bathroom, calling them perfect for an overnight stay before a flight.
Some guests do note areas for improvement, such as occasional issues with room location relative to the elevator, the functionality of the air conditioning system and cleanliness anecdotes. However, these appear to be exceptions rather than the rule. The majority of reviews indicate that rooms are immaculate, spacious and incredibly comfortable, making it a suitable choice for travelers seeking convenience, quiet and quality accommodation near Heathrow Terminal 4.
Beds
At Crowne Plaza London Heathrow T4, the quality of sleep receives high marks from many guests who frequently highlight the exceptional comfort of the beds. Descriptions range from comfortable to extremely comfortable with many noting the size and cleanliness of the beds. Phrases like big comfortable bed and super comfortable beds are a common theme, suggesting guests can expect a restful night.
Soft pillows and good linens enhance the sleeping experience and the spacious rooms contribute to the overall comfort. While there are mentions of firm beds and occasional less comfortable experiences, these are much less frequent. The majority of reviews emphasize a superior level of comfort, allowing guests to rest well and enjoy their stay. Overall, the hotel seems to deliver consistently in providing a cozy and efficient resting environment, ideal for travelers looking to refresh before or after their flights.
Cleanliness
The accommodations at Crowne Plaza London Heathrow T4 by IHG, have garnered positive feedback regarding cleanliness from numerous guests. Reviews consistently highlight the immaculate state of the rooms, describing them as spotless, very clean and well-maintained. Guests frequently mention modern and stylish decor with many noting the spaciousness and comfort of both rooms and bathrooms. The hotel itself is praised for being very clean, tidy and well-organized, creating a comfortable and inviting atmosphere. Additionally, daily housekeeping ensures that rooms remain pristine throughout guests' stays. While a few reviewers noted occasional issues with carpet cleanliness and maintenance, the overwhelming consensus is that the property is exceptionally clean and well-kept, contributing to a pleasant and satisfying stay.
Staff
The Crowne Plaza London Heathrow T4 by IHG, has continually impressed guests with its exceptional staff service. Reviews consistently highlight the staff's professionalism, responsiveness and friendliness. Guests have noted that the hotel staff are not only welcoming but also go above and beyond to meet guest needs, often described as warm, courteous and accommodating. The reception and check-in process is notably efficient and breakfast service earns high praise for its quality and attentiveness. Multiple mentions of the staff's helpfulness paint a picture of a team that is always ready to assist, whether it's answering questions, addressing specific requests or simply ensuring a pleasant stay. Overall, the atmosphere is described as friendly and supportive, creating a reliably positive experience for all visitors.
Wi-Fi
At the Crowne Plaza London Heathrow T4 by IHG, guest experiences with Wi-Fi have varied. Many guests found the Wi-Fi to be good with reliable connectivity available throughout the hotel, including public areas. Phrases like the WiFi works well, good wifi and reliable wifi highlight the overall positive sentiment. However, some guests faced challenges, including intermittent connectivity issues and slow internet speeds. There were instances where the Wi-Fi did not work or guests could not access it using their room information. Additionally, some experienced complete outages during their stay. Despite these occasional hiccups, when the Wi-Fi was operational, it generally met guests' needs effectively.
Gym
The gym facilities at Crowne Plaza London Heathrow T4 receive mixed feedback from guests. Many find the gym good, well-equipped and sufficient, appreciating the convenience of having access to gym facilities round the clock. The spaciousness of the gym is also noted positively. However, some guests feel that the gym is not well-equipped with a few mentioning the inconvenience of having to get a key from the front desk. Nonetheless, for those seeking basic fitness amenities, the gym is generally considered adequate and in good shape.
Family
The Crowne Plaza London Heathrow T4 by IHG, appears to be quite accommodating for families traveling with children. Guests have appreciated the spacious and comfortable family suites, which feature extra-large beds and sofa beds, ensuring ample sleeping space for everyone. The hotel staff also garners praise for their friendliness and excellent customer service, addressing the needs of families promptly, such as providing extra bedding and a free single bed for children.
The hotel's restaurant boasts a variety of kid-friendly options, making dining convenient for families. The presence of bathtubs in the rooms is noted as a plus for those traveling with babies. The overall child-friendliness of the hotel stands out in the reviews with several guests highlighting the comfort and convenience they experienced during their stay with young children.
However, it is worth noting that not all reviews unanimously recommend the hotel to family and friends, suggesting a mix of experiences. Despite some mixed feedback, the general impression for families appears to be positive, particularly appreciating the large servings of kids' meals and the overall space and comfort of the accommodations.
4 Star
Crowne Plaza London Heathrow T4 by IHG, offers a solid four-star experience with a range of facilities and services that meet the expectations of discerning travelers. Numerous guests praised the hotel for its clean, comfortable and modern environment, highlighting the stylish and spacious rooms. The location, inside Heathrow's Terminal 4, makes it an excellent choice for those on short transit stays or for anyone seeking convenience during travel.
Many visitors appreciated the professional service and quality amenities, noting the friendly and welcoming staff. The smart lobby area and good reception provide a classy environment suitable for casual business meetings. The hotel is often described as superb, offering excellent value for money in all respects and worthy of its four-star rating.
However, some reviews mentioned areas for improvement, such as the need for all facilities to match the four-star standard consistently. There were comments about one of the restaurants being closed and breakfast not quite living up to the four-star mark, which was deemed average by some guests.
Overall, Crowne Plaza London Heathrow T4 stands out for its cleanliness, modernity and excellent location, ensuring a comfortable and pleasant stay. Despite a few minor setbacks, it remains a highly recommended option for travelers looking for a quality four-star hotel experience.
Business
Nestled conveniently near Heathrow's Terminal 4, the Crowne Plaza London Heathrow T4 by IHG, proves to be an excellent choice for business travelers. The hotel's location is highly praised for its proximity to airport shuttle links, making it a convenient spot for those on tight schedules or with early morning flights.
Rooms at the hotel are noted for being spacious and well-lit, providing a comfortable and functional environment suitable for work. Though some minor issues were noted such as a sticky door handle, the overall ambiance and comfort of the rooms were well-received.
The business facilities on offer are comprehensive and well-suited to various needs. Guests appreciated the availability of business services, business space and a functional business service center, all of which are well-equipped to support conference activities and casual business meetings. The hotel also provides free internet access, which is essential for business purposes.
The reception area is conducive for casual business discussions and the staff are recognized for their professionalism and commitment to good service. Though the happy hour in the business lounge could use some improvement, particularly regarding the quality of canapes, the overall experience remains positive.
Additional amenities such as a business class comfort, useful workspaces and good reception areas further enhance the hotel's appeal. In summary, Crowne Plaza London Heathrow T4 stands out as a top choice for business travelers, combining a convenient location with excellent facilities and services tailored to meet the demands of the modern businessperson.
Accessible
The Crowne Plaza London Heathrow T4, an IHG Hotel, receives high marks for its accessibility. The hotel benefits from a convenient walkway directly connecting it to Terminal 4, making it easily accessible by walk or bus for those arriving via Heathrow Airport. The establishment is well-suited for travelers with heavy luggage and includes dedicated facilities for storing bags.
Guests appreciated the wheelchair accessible rooms, complete with spacious access and roll-in showers, alongside accessible parking options. Reviews indicate the staff are considerate of disabled guests’ needs, ensuring a comfortable stay for everyone. However, there were a few mentions of difficulties in access and a lack of available coffee, which might be points to consider. Overall, the hotel offers a good level of accessibility for travelers with disabilities with straightforward and easy access from Terminal 4.
Luxury
The Crowne Plaza London Heathrow T4 by IHG, offers a sophisticated and welcoming stay for travelers. Guests praise the nice and welcoming lobby, setting a positive tone from the moment of arrival. The rooms are consistently described as modern and smart with touches of luxury that contribute to a classy ambiance. Classy is a recurring theme in the reviews, reflecting both the elegant design of the rooms and the overall feel of the hotel. Its convenient location near Terminal 4 is an added advantage, making it an ideal choice for those seeking comfort close to the airport. Cleanliness is generally commended with many describing the rooms as super clean and lovely, although a rare note mentioned that the room could have been cleaner. Overall, the Crowne Plaza London Heathrow T4 stands out for its luxurious and modern environment, ensuring a pleasant stay.
Romantic
For couples seeking a romantic getaway, Crowne Plaza London Heathrow T4 delivers a memorable experience. Guests have highlighted how the hotel provided a relaxing night’s sleep and remarked on thoughtful gestures such as congratulatory cakes that added a lovely touch to their stay. Many described the atmosphere as romantic, noting the luxury and romantic ambiance, which contributed to the sense of a special occasion. Some particularly appreciated the romantic room arrangements, making it an ideal location for honeymoons. The cozy hotel environment further establishes it as a beautiful romantic setting, perfectly suited for couples looking to celebrate their love.
No, Crowne Plaza London Heathrow T4 by IHG doesn't have any pool.
No, a spa isn't available at Crowne Plaza London Heathrow T4 by IHG.
No, Crowne Plaza London Heathrow T4 by IHG doesn't allow dogs.
No, parking facilities aren't available at Crowne Plaza London Heathrow T4 by IHG.
Yes, Crowne Plaza London Heathrow T4 by IHG has a gym.