Aerotel London Heathrow Airport, Terminal 2 & Terminal 3
Hillingdon
51.47214800,
-0.45705300
,
Aerotel London Heathrow East Wing, Terminal 3 Arrivals
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Summary of reviewsAerotel London Heathrow, located inside Terminals 2 and 3, earns high praise for its exceptional convenience. Strategically positioned within the airport, it caters perfectly to travelers catching early morning or transit flights, significantly simplifying travel plans by eliminating the need for shuttles or lengthy commutes. This prime location, just minutes away from check-in and boarding gates in Terminal 3, makes it an ideal overnight stop for those arriving late or departing early.
The cleanliness of the Aerotel is frequently commended with guests highlighting the spotlessly clean, modern and well-maintained rooms and common areas. Despite their compact size, the rooms are described as tidy, comfortable and well-equipped with essential amenities such as comfortable beds and sufficient shower facilities. Many appreciated the excellent soundproofing which facilitates a peaceful rest despite the airport's bustling environment.
Staff at Aerotel are another standout feature, often described as friendly, helpful and efficient. Their readiness to assist with orientation, check-in and any travelers' needs contributes greatly to the positive experience. Guests particularly noted the warm and accommodating nature of the reception staff, enhancing the overall quality of their stay.
While the hotel excels in its location, cleanliness and staff quality, the overall dining experience receives mixed reviews. The grab-and-go breakfast, though convenient for some, falls short of expectations for others who miss a traditional sit-down option and a wider variety. The absence of an on-site restaurant and limited in-room dining facilities posed challenges for guests, especially those seeking substantial meals late in the evening. However, nearby airport amenities and takeaway options suggested by the staff partially mitigate this drawback.
Families traveling through Heathrow also find Aerotel a practical choice. Family rooms, albeit compact, are deemed cozy and adequate for short stays, providing comfort and quiet amidst the travel chaos. The hotel’s accommodations for disabled guests, including wheelchair-friendly rooms and attentive service from the staff, are also notably appreciated.
Wi-Fi connectivity yields mixed feedback; while some guests report a stable and strong connection, others experience issues with weak or intermittent signals, leading to an inconsistent experience across the board.
In summary, Aerotel London Heathrow is highly favored for its exceptional convenience and ease of access within Heathrow’s Terminals 2 and 3. Its modern, clean accommodations and courteous staff make it a reliable choice for travelers seeking comfort and efficiency. Despite some shortcomings in dining options and Wi-Fi, the hotel's strategic location and excellent service are overwhelming advantages for those navigating one of the world's busiest airports.
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The cleanliness of the Aerotel is frequently commended with guests highlighting the spotlessly clean, modern and well-maintained rooms and common areas. Despite their compact size, the rooms are described as tidy, comfortable and well-equipped with essential amenities such as comfortable beds and sufficient shower facilities. Many appreciated the excellent soundproofing which facilitates a peaceful rest despite the airport's bustling environment.
Staff at Aerotel are another standout feature, often described as friendly, helpful and efficient. Their readiness to assist with orientation, check-in and any travelers' needs contributes greatly to the positive experience. Guests particularly noted the warm and accommodating nature of the reception staff, enhancing the overall quality of their stay.
While the hotel excels in its location, cleanliness and staff quality, the overall dining experience receives mixed reviews. The grab-and-go breakfast, though convenient for some, falls short of expectations for others who miss a traditional sit-down option and a wider variety. The absence of an on-site restaurant and limited in-room dining facilities posed challenges for guests, especially those seeking substantial meals late in the evening. However, nearby airport amenities and takeaway options suggested by the staff partially mitigate this drawback.
Families traveling through Heathrow also find Aerotel a practical choice. Family rooms, albeit compact, are deemed cozy and adequate for short stays, providing comfort and quiet amidst the travel chaos. The hotel’s accommodations for disabled guests, including wheelchair-friendly rooms and attentive service from the staff, are also notably appreciated.
Wi-Fi connectivity yields mixed feedback; while some guests report a stable and strong connection, others experience issues with weak or intermittent signals, leading to an inconsistent experience across the board.
In summary, Aerotel London Heathrow is highly favored for its exceptional convenience and ease of access within Heathrow’s Terminals 2 and 3. Its modern, clean accommodations and courteous staff make it a reliable choice for travelers seeking comfort and efficiency. Despite some shortcomings in dining options and Wi-Fi, the hotel's strategic location and excellent service are overwhelming advantages for those navigating one of the world's busiest airports.
Family Friendly Hotel
Located within Heathrow Airport, it offers convenience for families with early flights or layovers. Provides compact yet comfortable accommodations.
Luxury Hotel
Accessible Hotel
Guest Reviews
Aerotel London Heathrow, located right inside Terminals 2 and 3, receives high praise for its incredibly convenient location. Visitors consistently highlight the ease of access to the terminals, making it a prime choice for anyone looking to catch early morning or transit flights. The hotel is particularly appreciated for its proximity to Terminal 3, as it is just a few minutes walk from check-in and boarding gates, eliminating the need for shuttle services or lengthy commutes.
Guests find the hotel ideal for overnight stays, especially after long flights or before early departures. Despite its compact rooms, the hotel's placement directly within the airport terminal offers unbeatable convenience, making travel plans remarkably stress-free. Its accessibility, neat and clean environment and the advantage of being within the terminal itself make this hotel a preferred option for travelers aiming for maximum efficiency and comfort during their layovers or pre-flight relaxation.
The feedback reflects that Aerotel London Heathrow perfectly meets the needs of those prioritizing location and ease of travel within the airport, ensuring a hassle-free and restful night before their next journey.
Guests at Aerotel London Heathrow Airport, Terminal 2 & Terminal 3 have mixed reviews regarding the breakfast experience. Many appreciated the convenience of a grab-and-go breakfast, describing it as fresh, filling and adequate to start the day. The breakfast bag often contains items like croissants, fresh fruits and tea, which some guests found to be perfectly good, lovely and generous. Others highlighted that the breakfast was good quality and well-stocked, making it suitable for a short stay or for those departing early.
However, there were notable criticisms. Several guests were disappointed with the limited options and the lack of a hot breakfast. The continental breakfast served in a paper bag did not meet some guests' expectations of a sit-down dining experience with a few describing it as mediocre, overpriced and not worth purchasing. The absence of a restaurant or dedicated dining room was a point of contention, leading some to prefer eating outside the hotel. Guests also noted the lack of juice in breakfast bags and felt that more information about the breakfast pickup process could have been provided at check-in.
In summary, while the grab-and-go breakfast option was considered adequate and convenient by some, others felt it fell short of their expectations in terms of variety, value and overall experience.
Aerotel London Heathrow Airport, Terminal 2 & Terminal 3, is conveniently located near the airport but falls short in terms of dining options. Guests have consistently mentioned the absence of an on-site restaurant and bar, leaving them with limited choices for meals, especially in the evening. The lack of a microwave or fridge in the rooms makes it difficult to manage meals brought from nearby options like M&S or limited food outlets within the terminal. Many found themselves having to walk a considerable distance or even commute to London to find a proper dinner.
Despite these limitations, the staff has been helpful in suggesting alternatives such as takeaway or delivery options. The availability of a small food and drink shop in the lobby offers some relief with prepackaged sandwiches and beverages. However, for those arriving late or looking for a more substantial meal, the hotel's dining situation remains a point of frustration. Overall, while the location is ideal for transit, improving the in-house dining facilities could significantly enhance the guest experience.
Aerotel London Heathrow, located at Terminals 2 & 3, is a convenient option for travelers with delayed flights or a quick overnight stay. The standout features of the hotel include its cleanliness and modern design, ensuring guests have a comfortable and quiet experience. Rooms are notably compact but are well-equipped with all the basic necessities, from comfortable beds to adequate shower facilities. The soundproofing in the rooms is excellent, providing a peaceful environment for rest despite the bustling airport surroundings.
However, a few aspects of the rooms might be a challenge for some guests. The spaces are exceptionally small, often described as closely resembling a shoebox or a capsule. Many rooms lack windows, leading to a somewhat claustrophobic atmosphere, which can feel quite confined for those not accustomed to such settings. Despite their size, the rooms manage to pack in everything needed for a short stay, making them efficient and functional.
The hotel offers no dining facilities, leaving guests to rely on airport amenities for meals. The overall experience is practical for travelers needing a place to rest between flights, but the small size and lack of natural light in the rooms are important to keep in mind when booking. With its spotlessly clean rooms and proximity to airport terminals, Aerotel London Heathrow is an ideal choice for an efficient and restful interlude in travel schedules.
Aerotel London Heathrow, located in Terminal 2 & Terminal 3, seems to have garnered a lot of praise for the comfort it provides through its beds. Reviews consistently highlight the beds as being comfortable with many guests specifically mentioning how soft and spacious they are. The comfort of the beds extends to the quality of the mattresses and bedding, contributing to a good night's sleep for most visitors.
However, some guests did mention minor drawbacks. For a few, the pillows were not up to par with mentions of them being too hard or old. Some guests also experienced beds that were either too firm or too soft for their liking, though this seemed to be more of a personal preference issue.
Overall, the beds at Aerotel are described as clean, cozy and conducive to relaxation. Despite a few isolated complaints about the pillows and mattress consistency, the general consensus is that the beds offer a high level of comfort, making them a notable feature of the hotel and contributing positively to the guest experience.
Aerotel London Heathrow, located conveniently at Terminal 2 & Terminal 3, has garnered significant praise for its cleanliness from its guests. Reviews frequently highlight that the hotel is spotlessly clean, modern and well-maintained. Many guests noted that their rooms, although sometimes compact, were consistently tidy, comfortable and well-equipped with essential facilities. This high level of cleanliness extends to the bathroom areas, which were often described as clean and sleek in design.
Despite sporadic mentions of minor maintenance issues and occasional oversight in cleaning details, rooms generally received positive remarks for being very clean and comfortable. The freshness of bed linens, towels and overall room maintenance stood out in various reviews, enhancing the overall guest experience.
Guests appreciated the immaculate presentation of the hotel, emphasizing that even common areas met their high standards of cleanliness. However, it is evident that some rooms, particularly lower-priced ones, suffered from lack of adequate maintenance or refurbishment. Instances of issues like clogged showers and dusty areas were noted but were exceptions rather than the rule.
In summary, Aerotel London Heathrow consistently delivers on cleanliness, making it a reliable option for travelers seeking a well-kept and conveniently located stay at the airport.
Guests at Aerotel London Heathrow Airport, Terminal 2 & Terminal 3, repeatedly highlight the exceptional quality of the staff. Frequently described as nice, friendly and welcoming, the staff goes above and beyond to provide helpful and attentive service. Reviews mention that the reception staff, in particular, are efficient and polite, making check-in and check-out processes smooth and pleasant. Many guests were impressed by the team's willingness to answer questions and provide assistance, even going so far as to help with early morning wake-up calls and navigating the area. A few isolated incidents of less satisfactory interactions were noted, but these were far outweighed by the positive feedback. In general, the staff's professionalism, warmth and accommodating nature significantly enhance the overall guest experience at the hotel.
Guests of Aerotel London Heathrow Airport, Terminal 2 & Terminal 3 had a mixed experience with the hotel’s Wi-Fi service. While some visitors found the free Wi-Fi to be good with sufficient connectivity and no issues, others encountered several problems. Positive remarks highlight terms like Wi-Fi being strong, stable and working well in some areas, including the lounge. However, many guests reported difficulties with Wi-Fi not working at all or being frustratingly weak and intermittent. Some noted that internet was nonexistent or average at best with occasional issues logging on. Overall, while there were instances of solid Wi-Fi performance, the experiences varied significantly and reliable internet access was not consistently provided.
Aerotel London Heathrow, conveniently located at Terminal 2 & Terminal 3, offers a reasonable option for families seeking a place to rest during a layover. Its family rooms, though compact, feature two double beds and are adequate for an overnight stay. Families can find the rooms cozy, despite their small size. The hotel ensures a quiet environment during the night, making it suitable for traveling families, including those with infants, as noted by visitors who traveled with a 5-month-old baby and found the accommodations satisfactory.
Accessible and attentive service stands out, particularly for guests with disabilities. The wheelchair-friendly amenities and the staff's helpfulness in providing disabled services and assistance with luggage are well-appreciated. However, some reviews mention issues with room allocation and addressing complaints, indicating room for improvement in customer service.
The hotel offers convenience with a complimentary drink station featuring coffee and tea and the option to grab a beer and a sandwich from reception adds to the overall positive experience. Despite some drawbacks, the super location and ease of access make Aerotel a practical choice for families needing a quick stay at Heathrow.
Aerotel London Heathrow, situated in Terminals 2 and 3, offers a generally accessible experience for travelers with disabilities, contributing to a smooth journey through one of the world's busiest airports. Guests highlight its convenient location, which is particularly beneficial for early morning travels and for those needing a room for a few hours due to delayed flights. The hotel's modern and accessible design has been praised with several remarks about the ease of access from both the car park and terminals.
The availability of wheelchair accessible rooms and facilities further underscores its commitment to accessibility. The layout of these rooms, described as spacious and accessible, aids in movement, especially for individuals with mobility scooters. However, some challenges remain, such as tiny bathrooms and rooms where access is limited to one side of the bed, which may pose difficulties for disabled guests.
While the hotel's signage could be improved for better wayfinding, the overall accessibility of Aerotel, notably its direct walking routes to check-in areas, is highly appreciated. The staff's helpfulness, particularly towards disabled travelers, has also been positively noted. Despite the occasional inconvenience, such as the lack of lifts and some inaccessible points from the bus station, the hotel maintains a reputation for ease of access and convenience for those traveling through Heathrow's Terminals 2 and 3.
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Location
Guests find the hotel ideal for overnight stays, especially after long flights or before early departures. Despite its compact rooms, the hotel's placement directly within the airport terminal offers unbeatable convenience, making travel plans remarkably stress-free. Its accessibility, neat and clean environment and the advantage of being within the terminal itself make this hotel a preferred option for travelers aiming for maximum efficiency and comfort during their layovers or pre-flight relaxation.
The feedback reflects that Aerotel London Heathrow perfectly meets the needs of those prioritizing location and ease of travel within the airport, ensuring a hassle-free and restful night before their next journey.
Breakfast
However, there were notable criticisms. Several guests were disappointed with the limited options and the lack of a hot breakfast. The continental breakfast served in a paper bag did not meet some guests' expectations of a sit-down dining experience with a few describing it as mediocre, overpriced and not worth purchasing. The absence of a restaurant or dedicated dining room was a point of contention, leading some to prefer eating outside the hotel. Guests also noted the lack of juice in breakfast bags and felt that more information about the breakfast pickup process could have been provided at check-in.
In summary, while the grab-and-go breakfast option was considered adequate and convenient by some, others felt it fell short of their expectations in terms of variety, value and overall experience.
Dinner
Despite these limitations, the staff has been helpful in suggesting alternatives such as takeaway or delivery options. The availability of a small food and drink shop in the lobby offers some relief with prepackaged sandwiches and beverages. However, for those arriving late or looking for a more substantial meal, the hotel's dining situation remains a point of frustration. Overall, while the location is ideal for transit, improving the in-house dining facilities could significantly enhance the guest experience.
Rooms
However, a few aspects of the rooms might be a challenge for some guests. The spaces are exceptionally small, often described as closely resembling a shoebox or a capsule. Many rooms lack windows, leading to a somewhat claustrophobic atmosphere, which can feel quite confined for those not accustomed to such settings. Despite their size, the rooms manage to pack in everything needed for a short stay, making them efficient and functional.
The hotel offers no dining facilities, leaving guests to rely on airport amenities for meals. The overall experience is practical for travelers needing a place to rest between flights, but the small size and lack of natural light in the rooms are important to keep in mind when booking. With its spotlessly clean rooms and proximity to airport terminals, Aerotel London Heathrow is an ideal choice for an efficient and restful interlude in travel schedules.
Beds
However, some guests did mention minor drawbacks. For a few, the pillows were not up to par with mentions of them being too hard or old. Some guests also experienced beds that were either too firm or too soft for their liking, though this seemed to be more of a personal preference issue.
Overall, the beds at Aerotel are described as clean, cozy and conducive to relaxation. Despite a few isolated complaints about the pillows and mattress consistency, the general consensus is that the beds offer a high level of comfort, making them a notable feature of the hotel and contributing positively to the guest experience.
Cleanliness
Despite sporadic mentions of minor maintenance issues and occasional oversight in cleaning details, rooms generally received positive remarks for being very clean and comfortable. The freshness of bed linens, towels and overall room maintenance stood out in various reviews, enhancing the overall guest experience.
Guests appreciated the immaculate presentation of the hotel, emphasizing that even common areas met their high standards of cleanliness. However, it is evident that some rooms, particularly lower-priced ones, suffered from lack of adequate maintenance or refurbishment. Instances of issues like clogged showers and dusty areas were noted but were exceptions rather than the rule.
In summary, Aerotel London Heathrow consistently delivers on cleanliness, making it a reliable option for travelers seeking a well-kept and conveniently located stay at the airport.
Staff
Wi-Fi
Family
Accessible and attentive service stands out, particularly for guests with disabilities. The wheelchair-friendly amenities and the staff's helpfulness in providing disabled services and assistance with luggage are well-appreciated. However, some reviews mention issues with room allocation and addressing complaints, indicating room for improvement in customer service.
The hotel offers convenience with a complimentary drink station featuring coffee and tea and the option to grab a beer and a sandwich from reception adds to the overall positive experience. Despite some drawbacks, the super location and ease of access make Aerotel a practical choice for families needing a quick stay at Heathrow.
Accessible
The availability of wheelchair accessible rooms and facilities further underscores its commitment to accessibility. The layout of these rooms, described as spacious and accessible, aids in movement, especially for individuals with mobility scooters. However, some challenges remain, such as tiny bathrooms and rooms where access is limited to one side of the bed, which may pose difficulties for disabled guests.
While the hotel's signage could be improved for better wayfinding, the overall accessibility of Aerotel, notably its direct walking routes to check-in areas, is highly appreciated. The staff's helpfulness, particularly towards disabled travelers, has also been positively noted. Despite the occasional inconvenience, such as the lack of lifts and some inaccessible points from the bus station, the hotel maintains a reputation for ease of access and convenience for those traveling through Heathrow's Terminals 2 and 3.
No, Aerotel London Heathrow Airport, Terminal 2 & Terminal 3 doesn't have any pool.
No, a spa isn't available at Aerotel London Heathrow Airport, Terminal 2 & Terminal 3.
No, Aerotel London Heathrow Airport, Terminal 2 & Terminal 3 doesn't allow dogs.
No, parking facilities aren't available at Aerotel London Heathrow Airport, Terminal 2 & Terminal 3.
No, Aerotel London Heathrow Airport, Terminal 2 & Terminal 3 doesn't have a gym.
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