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Hotel Zena Beauty & Shopping Center

Heviz , Széchenyi U. 6. (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Zena Beauty & Shopping Center, located in the heart of Heviz, stands out for its prime location, modern amenities, and exceptional service. Guests frequently praise the hotel's proximity to the famous thermal lake and vibrant pedestrian zone, as well as its easy access to local shops, cafes, and restaurants. The hotel's central yet peaceful environment provides a perfect balance for relaxation and exploration.

Visitors consistently commend the hotel's modern design and high standards of cleanliness, with rooms that are spacious, stylish, and equipped with convenient amenities such as coffee machines and large bathrooms. Balconies and terraces available in many rooms offer a tranquil spot to enjoy the pleasant surroundings.

Breakfast at Hotel Zena is a highlight for many guests, offering an abundant and varied selection of fresh and delicious options. The cozy atmosphere and courteous service further enhance the dining experience, contributing to a satisfying start to the day.

The hotel's staff receives remarkable praise for their attentiveness, friendliness, and commitment to excellent service, ensuring a warm and welcoming atmosphere throughout the stay. This notable hospitality, alongside the hotel's spa and wellness facilities, offers guests a rejuvenating escape. The spa is adored for its sophistication and extensive offerings, including saunas, steam baths, and massage pools.

Although the Wi-Fi experience varies among guests, with some encountering connectivity issues, this aspect does not overshadow the overall positive reviews. Comfortable beds contribute to restful nights, despite occasional mixed feedback on mattress firmness.

In summary, Hotel Zena Beauty & Shopping Center is highly recommended for travelers seeking a vibrant and accommodating environment, with a fantastic location, modern comforts, and a focus on relaxation and guest satisfaction.
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Hotel with Spa

Hotel Zena Beauty & Shopping Center offers spa services and a shopping center, providing a combination of relaxation and retail therapy. It caters to guests looking for both wellness and convenience.

Business Hotel

The hotel offers basic business amenities and services suitable for hosting small meetings. Its location offers easy access to local businesses.

4-Star Hotel

Hotel Zena Beauty & Shopping Center provides a free indoor pool and spa center, located close to Thermal Lake Heviz. The hotel combines wellness facilities with shopping options for a unique experience.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Accessible Hotel

Room Types

Deluxe Double Room with Balcony This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit has 1 bed.

Deluxe Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace, this suite also offers a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

Superior Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Deluxe Family Room This deluxe family room is suitable up to 4 people and has a private garden with sun loungers, air conditioning, satellite TV and bathrobes.

Deluxe Double Room with Panoramic View This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.

Deluxe Double or Twin Room with Garden Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as garden views. The unit has 2 beds.

About Hotel Zena Beauty & Shopping Center

License: SZ21030427

Guest Reviews

9.0

Excellent

Location

Hotel Zena Beauty & Shopping Center boasts an enviable location nestled in the heart of Heviz, a town renowned for its thermal lake and vibrant pedestrian zone. Guests consistently highlight the hotel's proximity to key attractions, with the thermal lake a mere five-minute walk away and easy access to the bus station, making it a prime spot for exploring the area. Travelers appreciate the central location, which places them within a short stroll of local shops, cafes, restaurants, and the marketplace, offering a balanced blend of convenience and tranquility.

The hotel's surroundings contribute to a relaxing experience, with guests enjoying leisurely walks and swims in the thermal lake. The immediate vicinity is bustling with activity, yet the hotel manages to maintain a quiet atmosphere, allowing visitors to unwind after a day of sightseeing.

In terms of amenities, the hotel is recognized for its modern design and cleanliness, alongside its friendly and helpful staff. The wellness area and spa are noted as standout features, providing an additional layer of relaxation for guests. Combined with an excellent breakfast and top-notch food offerings, Hotel Zena Beauty & Shopping Center presents itself as a youthful, vibrant destination in a wonderful location that caters to a wide array of visitor needs.

Breakfast

Hotel Zena Beauty & Shopping Center offers a breakfast experience that largely impresses guests with its variety and quality. Visitors frequently highlight the abundant and varied selections available, noting the freshness and delicious taste of the offerings. The breakfast includes everything from hearty options to freshly made pancakes, contributing to a satisfying start to the day. Guests appreciate the plentiful buffet, which features a mix of savory and sweet items, catering to different preferences.

Many reviews describe breakfast as excellent and divine, underscored by courteous service and a cozy atmosphere. The hotel staff, often mentioned in positive terms, plays a significant role in enhancing the dining experience. Although a few guests mention areas for improvement, such as variety and replenishment, the general consensus leans heavily towards praise for the breakfast's quality and abundance.

Overall, Hotel Zena's breakfast is seen as a highlight of the stay, complementing the modern and spacious environment of the hotel. The combination of a delicious breakfast and amenities like an excellent spa makes it a compelling choice for travelers seeking relaxation and indulgence.

Rooms

Hotel Zena Beauty & Shopping Center in the heart of Heviz offers guests a delightful stay with its consistently praised room features. Visitors frequently highlight the impeccable cleanliness of the entire hotel, making it a top choice for travelers who appreciate a spotless environment. The rooms are notably spacious and modern, furnished with tasteful elegance, providing both style and comfort. Guests are pleased with the ample storage space, large beautiful bathrooms, and the presence of air conditioning, although there were rare mentions of it being less than perfect.

The accommodations often include features that enhance convenience, such as coffee machines, refrigerators, and large beds which, for some, were a touch softer than expected. The balconies and terraces connected to many of the rooms are noteworthy, as they offer a peaceful retreat to enjoy nice weather. The breakfast offerings receive high marks, with guests appreciating both the quality and variety provided. While there are occasional minor issues such as sound insulation or isolated discomfort with mattresses, they are overshadowed by the overall positive experiences.

The hotel staff's friendliness and helpfulness add to the welcoming atmosphere, contributing to a stay that guests find comfortable and relaxing. Coupled with the property's central location, Hotel Zena Beauty & Shopping Center ensures ease of access to local attractions, making it a highly favored option for travelers visiting Heviz.

Beds

At Hotel Zena Beauty & Shopping Center, guests frequently highlight the comfort of its beds as a major positive aspect of their stay. Visitors often remark on the presence of comfortable beds and good mattresses, contributing to a pleasant experience. Many appreciate the excellent comfort offered by the accommodations, noting clean linens as an added plus. However, feedback on bed firmness varies, with some guests finding the mattresses too soft or extremely hard, which affected their comfort. Despite these mixed opinions on firmness, the general consensus is that the hotel prioritizes a restful night with its well-appointed beds, although some updates to the mattresses might enhance guest satisfaction further.

Cleanliness

Hotel Zena Beauty & Shopping Center impresses guests with its exceptional level of cleanliness, consistently described as spotless, super clean, and mega clean. The hotel boasts a modern and sophisticated design, featuring well-equipped rooms that are both spacious and comfortable. Many visitors praise the contemporary architecture and stylish furnishings, appreciating the attention to cleanliness throughout the establishment. The wellness area receives positive remarks for its cleanliness and extensive amenities, complementing the hotel’s tasteful decor.

However, despite the overwhelmingly positive feedback, some guests note areas needing improvement, particularly in bathroom cleanliness and specific maintenance issues like stains and mold. Additionally, a few isolated incidents highlight lapses in housekeeping, such as a sewage smell, unclean shower areas, and occasional unaddressed filth.

Overall, Hotel Zena maintains an excellent standard of cleanliness, making it an attractive choice for those seeking a modern, well-kept, and centrally located accommodation with a focus on guest comfort and functionality.

Staff

Hotel Zena Beauty & Shopping Center receives glowing praise for its staff, who consistently provide excellent service and create a welcoming atmosphere for guests. The staff are described as attentive, friendly, and accommodating, ensuring a pleasant experience for everyone. Kindness and helpfulness are recurrent themes, with many guests remarking on the warm and responsive nature of the team. Receptionists are frequently noted for their politeness and assistance throughout stays, contributing significantly to the hotel's reputation for great customer service.

Guests highlight the staff as approachable and ever-ready to answer any questions, making interactions both easy and enjoyable. Even though there may be occasional language barriers, the team's commitment to helpful service remains steadfast, as indicated by guests’ remarks about the staff's exceptional hospitality. Among the staff, individuals like Dária at reception stand out for their remarkable kindness and resourcefulness. Although specific names aren't often mentioned, the consistent characterization of personnel as kind, polite, and helpful paints a picture of a hotel that values quality service.

The positive interactions with the staff enhance other aspects of the hotel experience, such as the modern rooms, ample breakfast options, and relaxing wellness area, making Hotel Zena a recommended choice for travelers who appreciate attentive service and a vibrant, accommodating environment.

Wi-Fi

Hotel Zena Beauty & Shopping Center offers a mixed experience when it comes to Wi-Fi connectivity. While some guests report a strong Wi-Fi connection with no lag issues, others find the internet to be very slow, with poor reception in their rooms. Unfortunately, Wi-Fi access can sometimes be unreliable, and in certain cases, it was not offered at all. Guests note that while the internet issues are a drawback, improved organization in resolving these concerns could enhance the overall experience. Overall, the hotel seems to balance between offering a solid connection for some and room for improvement for others.

Spa

Hotel Zena Beauty & Shopping Center impresses with its well-regarded spa amenities, making it a favorable choice for relaxation enthusiasts. The spa is consistently praised for its excellence, sophistication, and high-quality facilities, with guests particularly appreciating the accessibility and convenience of the location within the hotel. The wellness area is noted for being both clean and well-maintained, offering a variety of services including saunas, steam baths, and pools equipped with massage jets. Many visitors found the pedicure service to be professional, painless, and reasonably priced, adding to the spa’s appeal. Guests often describe the wellness center as beautiful and thoughtfully equipped, providing a serene, relaxing atmosphere. Despite its modest size, the spa is well-received for having everything needed for a rejuvenating experience, including multiple saunas and warming pools filled with equipment. It seems to cater to all aspects of wellness, offering a satisfying escape, particularly with the added bonus of free use for hotel guests.

No, Hotel Zena Beauty & Shopping Center doesn't have any pool.

Yes, a spa is available at Hotel Zena Beauty & Shopping Center.

Yes, Hotel Zena Beauty & Shopping Center welcomes dogs.

No, parking facilities aren't available at Hotel Zena Beauty & Shopping Center.

No, Hotel Zena Beauty & Shopping Center doesn't have a gym.

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