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Summary of reviewsCoconut Palms On The Bay enjoys high acclaim from visitors due to its superb location, cleanliness, hospitable staff and comfortable accommodations. Situated directly opposite a stunning beach, guests consistently praise its enviable positioning, which provides easy access to local shops, cafes, restaurants, pubs and markets. The convenience of being within walking distance of local attractions, including a popular Beachside Hotel, is frequently noted, making it an ideal choice for travelers seeking a blend of relaxation and accessibility.
The accommodations are highlighted for their spaciousness and cleanliness. Guests appreciate the well-appointed units featuring all the necessary amenities for a pleasant stay, including secure parking. Despite a few mentioning an overpowering smell of bleach upon arrival, the overall impression is one of outstanding cleanliness and comfort. The beds, in particular, receive high marks for being exceptionally comfortable, contributing to a restful night’s sleep.
The staff is another highlight with numerous reviews praising their warmth and helpfulness. The team’s attentiveness, from accommodating late check-outs to ensuring meticulous cleanliness, significantly enhances the guest experience. Notably, Tanya and other staff members are frequently commended for their dedicated service, making guests feel genuinely cared for during their stay.
The prime seaside location is a major draw with many guests enjoying the convenience of being just across the road from the beach. The beautiful beach views and the proximity to walking paths and a nearby tavern further enhance the appeal of the property.
Parking facilities receive positive feedback for their secure, designated spots, although some guests find the parking spaces a bit tight. Nevertheless, the secure entry and gated driveway are appreciated by many.
In summary, Coconut Palms On The Bay is favored for its prime location, impeccable cleanliness, outstanding staff and comfortable accommodations, making it a highly recommended choice for visitors looking to enjoy the best of beachside convenience combined with excellent service and amenities. Show more
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Beachfront Aparthotel
Along Australia’s Coral Sea are twelve beachfront apartments by the name of Coconut Palms on the Bay. Guests at Coconut Palms can enjoy direct access to the beach, as well as a courtesy bus to the “Boat Club.” At the apartments, there is also a salt water pool with spa. When hungry, visitors can take advantage of the complimentary barbecue facilities with an outdoor eating area. With a Balinese feel in an Indonesian inspired accommodation, all guests are sure to have a one-of-a-kind experience.
Aparthotel near The Beach
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Free Wi-Fi
Aparthotel with Parking
Small Aparthotel
3-Star Aparthotel
Aparthotel with Outdoor Pool
Room Types
Guest Reviews
8.2
Very Good
Location
Coconut Palms On The Bay boasts an enviable location that ticks many boxes for travelers. Situated directly opposite a stunning beach, guests consistently praise its prime positioning. The proximity to an array of shops, cafes and restaurants makes it incredibly convenient for dining and leisure activities. Several reviews highlight the ease of access to local amenities, from pubs and markets to walking paths and the Beachside Hotel, renowned for its quality meals.
The spacious and clean accommodations further enhance the appeal with comfortable beds and well-maintained facilities frequently noted. The apartment units provide everything necessary for a pleasant stay, including secure parking. The quiet yet central location ensures a peaceful environment while still being within walking distance of essential services and entertainment options.
Overall, the location's accessibility and convenience are major highlights, making Coconut Palms On The Bay a favored choice for visitors looking for a mix of relaxation and easy access to local attractions.
Beds
Coconut Palms On The Bay receives high praise from guests for its beds, frequently described as comfortable, clean and spacious. Many reviews highlight the exceptional comfort of both the mattresses and pillows, contributing to a restful night's sleep. The hotel boasts notably comfy king-size beds, which several guests found to be a standout feature. While the overall consensus is overwhelmingly positive, a few guests mentioned that the bed frames were a bit bulky, causing minor inconveniences and some found the beds a tad too soft for their liking. However, these issues seem minimal in comparison to the widespread satisfaction with the bed comfort. Additionally, the rooms are described as spacious, complementing the high comfort levels with ample space. The hotel appears to provide a reliably restful experience for its guests.
Cleanliness
Coconut Palms On The Bay consistently receives praise for its outstanding cleanliness with guests frequently highlighting clean and comfortable rooms. The accommodations are described as very well appointed with clean, spacious and practical units that contribute to a pleasant stay. Visitors appreciate the neat and tidy facilities, noting especially the secure entry and parking. The hotel's central location is a common plus, making it easy for guests to access everything they need. Many reviewers found the beds exceptionally comfortable, enhancing their overall experience. While there was a mention of an overpowering smell of bleach upon arrival for some, this did not seem to detract significantly from the overall high standards of cleanliness and comfort reported by guests.
Staff
Coconut Palms On The Bay impresses guests with its warm and supportive staff, earning consistent praise for their friendly and helpful nature. Even during challenging times, such as when the owner was in the hospital, the acting manager stepped up to provide excellent assistance. The manager's willingness to go above and beyond, including accommodating late check-outs, is frequently noted and appreciated by guests.
The caretakers and other staff members are recognized for being exceptionally attentive and informative, ensuring that visitors have a comfortable and pleasant stay. Their efforts in maintaining cleanliness do not go unnoticed with particular appreciation extended to the meticulous cleaning lady.
Tanya, one of the staff members, left a memorable mark on guests with her helpfulness, further exemplifying the overall dedication of the hotel's team. However, it's worth noting that in some cases, interactions with staff may be limited, such as instances when an automated console is used at the front.
Overall, the staff at Coconut Palms On The Bay receive high marks for their kindness, helpfulness and genuine care for their guests.
Beach
Coconut Palms On The Bay boasts an enviable location directly opposite the beach, offering guests excellent access to seaside enjoyment. Visitors appreciate the convenience of being merely across the road from the beach with many highlighting the proximity in their reviews. The location is frequently described as perfect, given its closeness to not only the beach but also shops and walking paths. Guests enjoy great beach views and the added benefit of being near a popular tavern further enhances the appeal of staying at this property.
Parking
The guest reviews for Coconut Palms On The Bay highlight a generally positive experience with the parking facilities, emphasizing the secure gated driveway and designated parking as significant benefits. Many appreciate the good parking and ease of access, along with the added bonus of secure entry. However, some guests noted that the parking spots were a bit tight with a few mentioning that the small size of the spaces made it difficult to fit into the parking bay. While the secure and designated parking is a strong feature, the tight spaces could be challenging for some guests.
Yes, Coconut Palms On The Bay has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Coconut Palms On The Bay.
No, Coconut Palms On The Bay doesn't allow dogs.
Yes, parking facilities are available at Coconut Palms On The Bay.