Harbour House Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHarbour House Hotel in Hermanus garners significant praise for its prime location, exceptional breakfast offerings and luxurious rooms. Situated centrally, it provides stunning views of the bay and ocean with easy access to local attractions, shops and restaurants. Guests revel in the opportunity to explore Hermanus on foot with highlights like the Whale Museum and Gearing’s Point nearby. The hotel’s proximity to the seafront is a strong point, offering breathtaking vistas and whale spotting opportunities right from the rooms.
Breakfast at Harbour House Hotel is a highlight, consistently described as excellent and delicious. Guests appreciate the varied selection, including vegetarian and gluten-free options, coupled with the delightful setting offering panoramic ocean views. The friendly and attentive breakfast service enhances the overall experience, contributing to a positive start to the day.
Accommodation at the hotel is lauded for its spaciousness, cleanliness and modern amenities. Guests appreciate the beautifully finished and well-appointed rooms, many of which offer stunning ocean views. The apartments, equipped with full kitchen facilities, are especially recommended for longer stays. Despite minor issues like noise or maintenance needs, the general sentiment is that the rooms provide a luxurious and comfortable stay.
Cleanliness is primarily highlighted with many guests commending the immaculate and well-maintained property. While there are occasional reports of minor cleanliness issues, these do not significantly detract from the overall positive impression. The hotel staff receives widespread acclaim for their friendliness, professionalism and helpfulness with many guests noting the warm welcome and attentive service.
The WiFi offers a mixed experience with some guests praising its strength while others note occasional connectivity issues, especially during load shedding. The pool area, featuring a stunning infinity pool with ocean views, is a standout feature, offering a tranquil retreat for guests.
Parking facilities are generally praised for their security and convenience, though some found the spaces a bit tight. The hotel is also noted for being family-friendly, catering well to those traveling with children. Additionally, the vibrant nightlife scene around the hotel offers plenty of options for dining and entertainment, though it can result in some noise at night.
The comfort of the beds receives mixed reviews with many guests finding them satisfactory while others noted the mattresses were too hard. Despite occasional grievances, such as the absence of handrails and small lifts, Harbour House Hotel is acknowledged as a beautiful four-star venue with a clean environment and professional service, delivering an enjoyable stay in Hermanus.
Categories
Breakfast at Harbour House Hotel is a highlight, consistently described as excellent and delicious. Guests appreciate the varied selection, including vegetarian and gluten-free options, coupled with the delightful setting offering panoramic ocean views. The friendly and attentive breakfast service enhances the overall experience, contributing to a positive start to the day.
Accommodation at the hotel is lauded for its spaciousness, cleanliness and modern amenities. Guests appreciate the beautifully finished and well-appointed rooms, many of which offer stunning ocean views. The apartments, equipped with full kitchen facilities, are especially recommended for longer stays. Despite minor issues like noise or maintenance needs, the general sentiment is that the rooms provide a luxurious and comfortable stay.
Cleanliness is primarily highlighted with many guests commending the immaculate and well-maintained property. While there are occasional reports of minor cleanliness issues, these do not significantly detract from the overall positive impression. The hotel staff receives widespread acclaim for their friendliness, professionalism and helpfulness with many guests noting the warm welcome and attentive service.
The WiFi offers a mixed experience with some guests praising its strength while others note occasional connectivity issues, especially during load shedding. The pool area, featuring a stunning infinity pool with ocean views, is a standout feature, offering a tranquil retreat for guests.
Parking facilities are generally praised for their security and convenience, though some found the spaces a bit tight. The hotel is also noted for being family-friendly, catering well to those traveling with children. Additionally, the vibrant nightlife scene around the hotel offers plenty of options for dining and entertainment, though it can result in some noise at night.
The comfort of the beds receives mixed reviews with many guests finding them satisfactory while others noted the mattresses were too hard. Despite occasional grievances, such as the absence of handrails and small lifts, Harbour House Hotel is acknowledged as a beautiful four-star venue with a clean environment and professional service, delivering an enjoyable stay in Hermanus.
Hotel with Spa
Harbour House Hotel offers a tranquil and luxurious spa experience. The salon at Harbour House boasts a range of indulgent treatments designed to promote relaxation and wellness.
Family Friendly Hotel
Harbour House Hotel's central location makes it ideal for families wanting to explore Hermanus. The hotel offers family suites and residences that can accommodate children. Its proximity to beaches and family-friendly activities ensures a convenient and enjoyable stay.
Dog Friendly Hotel
The Harbour House Hotel is known for its luxurious accommodations and warm hospitality and offers divine views of the ocean. Guests and their pets can enjoy scenic walks along the cliff paths.
Romantic Hotel
The hotel is perfectly located in the heart of the Old Harbour, ideal for indulging in the town's offerings. It features romantic, character-filled rooms in the Manor House, modern rooms in the New Wing, and spacious rooms in Harbour Square. There is also a spa.
Hotel near Nightlife Spots
Located in Hermanus, it is ideally situated for exploring the town's nightlife. The hotel is near many restaurants and bars with ocean views.
Hotel with Swimming Pool
Harbour House Hotel has an outdoor infinity pool with views. It offers various accommodation options and is centrally located near Hermanus attractions.
Outdoor Pool
Hotel with Parking
This hotel offers on-site parking, a valuable amenity for guests wishing to explore Hermanus and the surrounding Overberg region at their own pace.
4-Star Hotel
This hotel offers luxurious accommodations, featuring white cotton bedding and marble and granite finishes. It is located steps from the Whale Museum and Village Square, offering recreation opportunities such as an outdoor pool.
Hotel with Outdoor Pool
Harbour House Hotel features an outdoor pool and is centrally located. Guests can enjoy the convenience of being close to the Whale Museum and Village Square.
Boutique-style Hotel
Hotel for Honeymoon
Small Hotel
Guest Reviews
Nestled in the heart of Hermanus, the Harbour House Hotel boasts an unbeatable location that offers magnificent views of the bay and ocean. The central position of this hotel allows guests easy access to a variety of charming shops, delectable restaurants and local attractions. Visitors appreciate being able to explore the town entirely on foot with many highlights such as the Whale Museum, Gearing’s Point and the venues for the annual Whale Festival just a short stroll away.
The property stands out for its proximity to the seafront, providing breathtaking scenic vistas and the chance to spot whales from both the rooms and the glass corridors. The hotel’s strategic positioning next to the water makes it perfect for morning walks along the coastline and exploring local scenic footpaths.
Guests frequently mention the beautiful and spacious rooms, especially in the new wing and apartments, which are well equipped with modern amenities and offer stunning ocean views. The Harbour House Hotel’s central location ensures that everything from restaurants and markets to galleries and wine tasting is within walking distance.
Overall, the Harbour House Hotel is renowned for its exceptional location in Hermanus, combining superb views, comfortable accommodations and convenient access to the town’s main attractions and activities.
Guests of the Harbour House Hotel consistently rave about the quality of the breakfast with many describing it as excellent, superb and delicious. A standout for many was the Egg Benedict, noted as one of the best. The breakfast selection includes a full array of pastries, fruit and bread, often accompanied by freshly squeezed orange juice and fresh coffee. Several guests appreciated the varied options, including vegetarian and gluten-free choices and found the portion sizes filling and satisfying.
The breakfast setting is a highlight with stunning views and the option to dine outside on the terrace when the weather permits, making for a special experience. The buffet options, though generally praised, had some mixed reviews with a few guests noting the selection could be improved, particularly post-COVID restrictions.
Service at breakfast is noted to be friendly and attentive with special mentions of staff members going above and beyond. However, there were sporadic mentions of slow service and limited choices, particularly during the pandemic. Overall, the breakfast at Harbour House Hotel adds significant value to the stay, setting a positive tone for guests’ mornings.
The Harbour House Hotel offers a range of accommodations spread across various buildings, each boasting well-equipped and comfortable rooms. Guests frequently commend the rooms for their spaciousness, modern furnishings and cleanliness. Many rooms come with stunning views, either of the bay or the sea and some include private balconies or terraces, which enhance the experience of staying here. A large number of reviews highlight the apartments, which are noted to be stylish, roomy and equipped with full kitchen facilities, making them ideal for both short and extended stays.
The property's rooms are described as beautifully finished, well-appointed with necessary amenities and often decorated with care and attention to detail. Features such as hot tubs, modern decor and cozy, romantic atmospheres are frequently mentioned. Despite a few hiccups like complicated lighting systems, some noise issues and minor maintenance needs, the overall guest sentiment toward room quality remains positive.
Visitors also note the ease of access to the pool and breakfast area, just a short walk from most rooms. While some accommodations might be set back from the main scenic views and aren’t as well-positioned, the general consensus is that most guests will find their rooms meeting or even exceeding expectations with their spacious layouts and modern comforts.
Overall, the Harbour House Hotel's rooms are lauded for their luxury, comfort and the beautiful vistas they offer, making them highly recommended for a relaxing and enjoyable stay in the area.
Harbour House Hotel received a mixed set of reviews concerning the comfort of its beds. Many guests noted that the beds and bedding were large, clean and provided a comfortable night's sleep. Phrases highlighting "comfy," "comfortable," and "great" beds were common, suggesting that the hotel does make an effort to ensure a pleasant sleeping experience for its visitors. The soft and fresh bedding and the large, soft towels enhanced the overall comfort.
However, there were recurring complaints about the hardness of the mattresses and the small size of the duvets, causing discomfort for some guests. Reports indicated that some beds were perceived as too hard with some comparing them to cement or a board, which led to an inability to sleep well for a portion of the guests. These mixed reviews imply that while many find the beds comfortable and the bedding satisfactory, others may experience discomfort due to the firmness of the mattresses and inadequacy of the duvet sizes.
Harbour House Hotel receives mixed reviews concerning its cleanliness from guests, though the majority of comments tend to be positive. Most visitors describe the hotel as clean, bright and spacious with particular praise for its immaculate and spotless rooms. Bathrooms are highlighted as beautiful and clean in many cases and the overall property is often noted as very well maintained and comfortable.
However, there are a few areas where the hotel falls short. Some guests have mentioned dirty floors and leftover hair from previous guests in certain spots. Additionally, issues such as bugs in the building, leaking toilets and dirty kitchen floors were reported, suggesting that housekeeping can sometimes be inconsistent. The interior, although in good condition and well-equipped, is considered a bit outdated and may benefit from renovations.
Despite these concerns, the majority of guests commend the housekeeping service for maintaining a high standard of cleanliness with many rooms being described as exceptionally clean and comfortable. Shared spaces and the hotel as a whole are also frequently cleaned and well looked after. While some rooms were noted to have minor cleanliness issues and a slight damp smell, the general consensus points to Harbour House Hotel as a clean, beautiful and comfortable place to stay, albeit with a few areas needing improvement.
At the Harbour House Hotel, the staff consistently receive high praise from guests, emphasizing their friendliness, helpfulness and professionalism. Many reviewers highlight the warm and welcoming atmosphere created by the team with particular mention of the attentive and professional approach of the reception staff. Manager Kevin stands out for his exceptional hospitality and efficient service, often noted for going above and beyond to ensure a comfortable stay.
Guests frequently mention the efficiency and friendliness of the housekeeping team as well as the breakfast bar staff, contributing to a pleasant start to the day. Specific staff members like Michelle, Connor and Olivia receive accolades for their dedication and helpfulness. The hotel staff are also commended for their thoughtful gestures, such as organizing logistics to facilitate guests' journeys and accommodating special requests.
However, a few experiences indicate room for improvement with some guests reporting slow service upon arrival and occasional issues with the demeanor of certain receptionists. Despite these isolated incidents, the overall sentiment remains overwhelmingly positive with guests appreciating the staff's efforts to create a welcoming and supportive environment.
In summary, the staff at Harbour House Hotel are repeatedly recognized for their exceptional service, making guests feel valued and ensuring a memorable stay.
The WiFi at Harbour House Hotel generally receives mixed feedback from guests. Many appreciate the strong and excellent Wi-Fi in various areas, noting that it is adequate and well-maintained. However, others have experienced some challenges, particularly with the connection being weak or sporadic in certain rooms, especially on the second floor. Streaming services are available, but guests must use their own accounts. Additionally, the Wi-Fi can be slow at times and may not be available during load shedding. Despite these issues, the hotel offers smart TVs in the rooms, complementing the overall connectivity experience.
The Harbour House Hotel boasts a truly stunning pool area, frequently highlighted for its magnificent ocean views and elegant design. Many guests have been captivated by the scenic infinity pool, which offers not only a refreshing swim but also breathtaking panoramic views of the ocean. The pool area is conveniently adjacent to a beautifully manicured garden, complete with sunbeds and a pool-bar, adding to the overall relaxing atmosphere.
A standout feature is the pool deck, an ideal spot equipped with chairs and tables for guests to unwind while enjoying complimentary tea and scones. Despite occasionally being located outside the main building, the pool remains a popular draw, thanks to its beautiful design and serene environment.
Reviews consistently describe the pool as one of the hotel's highlights, often characterized as surprisingly uncluttered and well-framed by lush, meticulously maintained plants. The combination of a great central location in Hermanus and the spectacular views from the pool area makes it a sought-after retreat for relaxation and leisure.
However, it is noted that during peak occupancy the area may lack sufficient loungers, which can be a minor inconvenience. Nevertheless, the overall experience provided by the Harbour House Hotel's pool with its excellent facilities and serene ambiance, makes it a memorable aspect of any stay.
Harbour House Hotel boasts a variety of parking options that have left guests pleased. The hotel offers secure and safe parking solutions, including underground parking and private free parking in a garage specifically for hotel guests. Several reviews highlight the convenience of the designated parking spots and the ease of access to numerous local restaurants and shops due to the central location of the hotel. Guests appreciate the valet service and the fact that parking is included in the stay with no additional fees.
However, some found the parking spaces a bit tight and challenging to navigate. While most guests found the parking adequate and appreciated that it was off the road, others mentioned that the reserved spots sometimes felt like a free for all. Overall, the general sentiment is positive with many appreciating the safe and secure parking arrangements offered by the hotel.
Harbour House Hotel offers a comfortable family stay, emphasizing its child-friendly environment. Families are particularly welcome, making it a perfect choice for those traveling with children. Their accommodating service was evident when they arranged breakfast in the room for a family whose son was sick. The hotel's proximity to shops is also a convenient feature for those with kids. Whether it's a family of four or more, Harbour House Hotel proves to be an ideal spot for a family getaway.
The Harbour House Hotel boasts an ideal location for those eager to immerse themselves in a vibrant nightlife scene. With numerous restaurants and coffee shops within walking distance, guests can easily explore various dining and drinking spots. The area is populated with great bars, pubs and a variety of nightlife options, ensuring something for every taste. However, visitors should be aware that the proximity to lively clubs and bars can result in noticeable noise levels during the night. Despite this, the hotel's prime position offers abundant opportunities for memorable evenings out.
Harbour House Hotel offers a picturesque view from the rooms, enhancing the overall stay with its clean environment and professional staff at the reception. Many guests agree that the hotel aligns well with four-star standards and praise it as a beautiful four-star venue deserving of its rating. Despite some complaints about cold showers and the absence of handrails for elderly guests, the positive aspects like cleanliness and professional service contribute to an enjoyable experience. However, some guests noted that the facilities, such as tiny lifting doors and shared balconies, fall short of what one might expect from a four-star hotel and the lack of a lift was particularly mentioned. Despite these issues, the consensus is that Harbour House Hotel is great for its rating.
The outdoor pool at Harbour House Hotel is a highlight for many visitors, often noted for its stunning views, particularly those overlooking the ocean. Many guests appreciate the infinity-style pool, describing it as wonderful and fantastic. The pool area itself is frequently praised, contributing to an overall pleasant experience. However, some reviews indicate that pool cleanliness could be improved, even though it is not described as dirty. Additionally, the temperature of the pool may be an issue for some with a few mentioning it was freezing cold. Despite these minor drawbacks, the pool remains a highly regarded feature of the hotel, enhancing the overall guest experience with its lovely design and captivating views.
Harbour House Hotel is frequently praised for being an ideal destination for honeymooners. Its central, seaside location offers beautiful and sunny surroundings with picturesque views of nature, creating a romantic and tranquil atmosphere. The hotel is often highlighted as a perfect spot for honeymoon stays, providing a great venue and type specific for those celebrating nuptials. Guests seem to appreciate the lovely packages tailored for honeymooners, although there were occasional mentions of a cold honeymoon suite. Overall, Harbour House Hotel stands out as a prime choice for a memorable honeymoon experience.
Harbour House Hotel exudes a charming boutique style that guests consistently appreciate. The hotel offers a unique and cute boutique-like atmosphere, making it a delightful place to stay. It's situated within a very short walk to all the good restaurants and bars of the city, adding convenience to its list of attributes. With its appealing design and friendly ambiance, Harbour House Hotel stands out as a great boutique hotel choice. The presence of nearby boutique shops further enhances its appeal, making it a preferred destination for those looking for a charming and unique boutique experience.
The Harbour House Hotel in Hermanus is often described as an ideal destination for a romantic getaway. Guests have highlighted its romantic rooms and beautiful location as major draws. Its proximity to the center of town makes it a convenient spot, while the comfortable rooms with balconies add to the charm. The hotel's breakfast offerings, including a stunning buffet and hot breakfast, are frequently praised. Additionally, the homely and well-equipped units enhance the cozy atmosphere. Whether it's for a honeymoon, a couples' break or simply a romantic escape, the hotel's thoughtfully designed packages, inviting walkways and overall ambiance make it a top pick for those seeking romance.
Location Show Map
Location
The property stands out for its proximity to the seafront, providing breathtaking scenic vistas and the chance to spot whales from both the rooms and the glass corridors. The hotel’s strategic positioning next to the water makes it perfect for morning walks along the coastline and exploring local scenic footpaths.
Guests frequently mention the beautiful and spacious rooms, especially in the new wing and apartments, which are well equipped with modern amenities and offer stunning ocean views. The Harbour House Hotel’s central location ensures that everything from restaurants and markets to galleries and wine tasting is within walking distance.
Overall, the Harbour House Hotel is renowned for its exceptional location in Hermanus, combining superb views, comfortable accommodations and convenient access to the town’s main attractions and activities.
Breakfast
The breakfast setting is a highlight with stunning views and the option to dine outside on the terrace when the weather permits, making for a special experience. The buffet options, though generally praised, had some mixed reviews with a few guests noting the selection could be improved, particularly post-COVID restrictions.
Service at breakfast is noted to be friendly and attentive with special mentions of staff members going above and beyond. However, there were sporadic mentions of slow service and limited choices, particularly during the pandemic. Overall, the breakfast at Harbour House Hotel adds significant value to the stay, setting a positive tone for guests’ mornings.
Rooms
The property's rooms are described as beautifully finished, well-appointed with necessary amenities and often decorated with care and attention to detail. Features such as hot tubs, modern decor and cozy, romantic atmospheres are frequently mentioned. Despite a few hiccups like complicated lighting systems, some noise issues and minor maintenance needs, the overall guest sentiment toward room quality remains positive.
Visitors also note the ease of access to the pool and breakfast area, just a short walk from most rooms. While some accommodations might be set back from the main scenic views and aren’t as well-positioned, the general consensus is that most guests will find their rooms meeting or even exceeding expectations with their spacious layouts and modern comforts.
Overall, the Harbour House Hotel's rooms are lauded for their luxury, comfort and the beautiful vistas they offer, making them highly recommended for a relaxing and enjoyable stay in the area.
Beds
However, there were recurring complaints about the hardness of the mattresses and the small size of the duvets, causing discomfort for some guests. Reports indicated that some beds were perceived as too hard with some comparing them to cement or a board, which led to an inability to sleep well for a portion of the guests. These mixed reviews imply that while many find the beds comfortable and the bedding satisfactory, others may experience discomfort due to the firmness of the mattresses and inadequacy of the duvet sizes.
Cleanliness
However, there are a few areas where the hotel falls short. Some guests have mentioned dirty floors and leftover hair from previous guests in certain spots. Additionally, issues such as bugs in the building, leaking toilets and dirty kitchen floors were reported, suggesting that housekeeping can sometimes be inconsistent. The interior, although in good condition and well-equipped, is considered a bit outdated and may benefit from renovations.
Despite these concerns, the majority of guests commend the housekeeping service for maintaining a high standard of cleanliness with many rooms being described as exceptionally clean and comfortable. Shared spaces and the hotel as a whole are also frequently cleaned and well looked after. While some rooms were noted to have minor cleanliness issues and a slight damp smell, the general consensus points to Harbour House Hotel as a clean, beautiful and comfortable place to stay, albeit with a few areas needing improvement.
Staff
Guests frequently mention the efficiency and friendliness of the housekeeping team as well as the breakfast bar staff, contributing to a pleasant start to the day. Specific staff members like Michelle, Connor and Olivia receive accolades for their dedication and helpfulness. The hotel staff are also commended for their thoughtful gestures, such as organizing logistics to facilitate guests' journeys and accommodating special requests.
However, a few experiences indicate room for improvement with some guests reporting slow service upon arrival and occasional issues with the demeanor of certain receptionists. Despite these isolated incidents, the overall sentiment remains overwhelmingly positive with guests appreciating the staff's efforts to create a welcoming and supportive environment.
In summary, the staff at Harbour House Hotel are repeatedly recognized for their exceptional service, making guests feel valued and ensuring a memorable stay.
Wi-Fi
Pool
A standout feature is the pool deck, an ideal spot equipped with chairs and tables for guests to unwind while enjoying complimentary tea and scones. Despite occasionally being located outside the main building, the pool remains a popular draw, thanks to its beautiful design and serene environment.
Reviews consistently describe the pool as one of the hotel's highlights, often characterized as surprisingly uncluttered and well-framed by lush, meticulously maintained plants. The combination of a great central location in Hermanus and the spectacular views from the pool area makes it a sought-after retreat for relaxation and leisure.
However, it is noted that during peak occupancy the area may lack sufficient loungers, which can be a minor inconvenience. Nevertheless, the overall experience provided by the Harbour House Hotel's pool with its excellent facilities and serene ambiance, makes it a memorable aspect of any stay.
Parking
However, some found the parking spaces a bit tight and challenging to navigate. While most guests found the parking adequate and appreciated that it was off the road, others mentioned that the reserved spots sometimes felt like a free for all. Overall, the general sentiment is positive with many appreciating the safe and secure parking arrangements offered by the hotel.
Family
Nightlife
4 Star
Outdoor Pool
Honeymoon
Boutique-Style
Romantic
Yes, Harbour House Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Harbour House Hotel.
Yes, Harbour House Hotel welcomes dogs.
Yes, parking facilities are available at Harbour House Hotel.
No, Harbour House Hotel doesn't have a gym.
Location Show Map
More Options
