4-Star HotelThis 4-star hotel offers a luxurious spa, an indoor pool, and a fitness center. Guests consistently highlight its exceptional comfort, excellent cleanliness, and high-quality facilities, including a buffet breakfast and a restaurant serving diverse cuisine. It provides modern amenities, spacious rooms, and complimentary Wi-Fi, making it a top choice for a comfortable and well-equipped stay.
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Summary of reviews related to the '4 Star' categoryHestia Hotel Haapsalu SPA presents itself as a 4-star hotel, a claim supported by many reviews praising its quality of services, deluxe check-in experience and high-end amenities. Guests frequently describe it as perfect for a relaxing getaway with a particular emphasis on the comfortable, cozy and aesthetically arranged communal areas. The hotel is noted for its great facilities, including a modernly furnished environment and a good breakfast paired with a spa, matching the expectations of a four-star property.
Despite the general appreciation, some guests feel that the hotel falls short of its four-star promise, particularly pointing out that the room amenities are modest and require renovation. Issues such as the lack of necessary amenities and overall room upkeep have been flagged with some rooms appearing more akin to a three-star standard rather than four. The bathrooms, in particular, are mentioned as needing updates. However, the price is generally considered in line with the category, especially during peak season when extra fees might be anticipated.
The high points such as state-of-the-art common areas, excellent service and overall functionality contribute to a mostly satisfactory four-star experience. Yet, the disparity between expectations and the reality of the room standards makes it clear that while the hotel excels in several areas, there is room for improvement to fully live up to its 4-star rating.
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