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Summary of reviewsHotel Herbstein emerges as a peaceful retreat nestled in a serene, green environment, ideal for those seeking tranquility and nature exploration. The hotel's strategic location allows easy access to hiking trails and the nearby Vulkan-Therme thermal baths, making it a favored choice for outdoor enthusiasts. Guests appreciate the modern, spacious rooms that often include balconies with lovely views. While minor wear, such as broken floor tiles on some balconies, has been noted, the overall experience is characterized by comfort and ease, supplemented by ample parking facilities.
Breakfast at the hotel is generally appreciated for its cleanliness and basic yet fresh offerings, including particularly good coffee. Although the selection could benefit from more variety and consistency, the breakfast service is commendable. The hotel’s attached restaurant serves Italian cuisine that receives high praise for both taste and presentation, enhancing the dining experience with friendly service, despite occasional closures that may inconvenience some guests.
Room accommodations at Hotel Herbstein are highly regarded for their spaciousness and cleanliness, allowing guests to relax in a quiet, comfortable environment. Though the decor may seem somewhat dated to some, the practicality and size of the rooms offer excellent value for the price. Clean beds and bathrooms contribute positively to guests' overall satisfaction.
The staff at Hotel Herbstein receive mixed feedback; while some encounters are less welcoming, others highlight helpful and friendly service, particularly in regards to accommodating pets. Despite shortcomings in Wi-Fi connectivity, with frequent reports of poor or non-existent connections in rooms, guests consistently note the high comfort level provided by the hotel’s beds, described as very comfortable with clean bedding, enhancing the sleeping experience.
Overall, Hotel Herbstein offers a comfortable and serene stay, with standout features like spacious rooms, a peaceful location, and a commendable dining experience. While some areas, such as Wi-Fi connectivity and breakfast variety, could be improved, the hotel provides a satisfying accommodation option for travelers. Show more
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Dog Friendly Hotel
The town of Herbstein is known for its natural surroundings, offering potential walking trails for dog owners.
Hotel with Parking
Hotel Herbstein provides free private parking directly at the hotel, offering excellent convenience. It includes dedicated parking spaces for women, secured parking for bicycles and motorcycles, and bus parking, accommodating a wide range of vehicles.
Hotel for Honeymoon
Business Hotel
Accessible Hotel
3-Star Hotel
Room Types
Economy Single RoomA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this single room. The unit has 1 bed.
Economy Double RoomThis double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony.
Comfort Double RoomLocated in the main building.
SuiteFeatures a living room and separate bedroom. Located in the main building.
Comfort Triple RoomLocated in the main building.
Standard Triple RoomThe unit offers 3 beds.
Guest Reviews
6.1
Rated
Location
Hotel Herbstein offers a truly inviting and peaceful retreat for those looking to explore the natural beauty of the area. Nestled in a beautifully secluded and green location, the hotel provides a calm atmosphere ideal for unwinding. It's perfectly situated for outdoor enthusiasts, with excellent hiking opportunities and the Vulkan-Therme thermal baths conveniently within walking distance. Guests appreciate the quiet surroundings and the central position, making it easy to access local attractions. The modern, spacious rooms, some with balconies offering lovely views, are a highlight, providing a comfortable and stylish stay. Additionally, ample parking is available right in front of the hotel, ensuring convenience for those traveling by car. While there are a few notes about minor wear, like broken floor tiles on some balconies, the overall experience is one of tranquility and easy access to both nature and essential amenities.
Breakfast
Hotel Herbstein presents a breakfast experience that has garnered a range of opinions from its guests. Many guests have appreciated the cleanliness and tidiness of the breakfast area and found the breakfast sufficient and fresh, with particular praise for the very good and fresh coffee. The breakfast offerings are generally simple but satisfactory, including basics like rolls, cheese, sausage, jam, and orange juice. Some guests have enjoyed a good breakfast with reasonable variety, even if it’s not particularly spectacular. Positive mentions highlight excellent service during breakfast time, and for some, the price was considered great for what was offered.
However, there are also notable points of improvement. Several guests have remarked that the breakfast could benefit from more variety and found it somewhat minimalistic. There have been instances where essential items, like milk and yogurt, were not replenished timely, leaving a few guests wanting. Observations include a lack of natural yogurt and fruit, with occasional issues like frozen rolls and cold eggs being reported. There have also been concerns regarding the breakfast’s compliance with COVID-19 safety measures.
In sum, while the breakfast at Hotel Herbstein is appreciated by many for its cleanliness and basic offerings, it could enhance its appeal by addressing variety and improving consistency in service and freshness.
Dinner
Hotel Herbstein offers a satisfying dining experience that has impressed many guests despite a few hiccups. The Italian cuisine, featuring standout dishes like Alio et Olio and delicious pizzas, receives particular acclaim. Guests frequently praise the restaurant for its very good and flavorful menu, with à la carte options that win both taste and presentation merits. The host contributes positively to the dining atmosphere with their friendliness, enhancing the overall experience. While prices, particularly for drinks, might be considered high given the hotel’s location, the quality of the food leaves a favorable impression. Additionally, the attached restaurant adds value by serving good meals, making it a thoughtful option for guests seeking convenience and a pleasant breakfast. However, there is mention of the restaurant occasionally being closed for business holidays, which could pose a minor inconvenience. Overall, Hotel Herbstein’s dining facilities offer a commendable retreat for culinary enjoyment in a comfortable setting.
Rooms
Hotel Herbstein offers rooms that are consistently praised for their spaciousness, providing guests with ample space to relax and unwind. Many visitors appreciate the cleanliness, noting that both the beds and bathrooms meet high standards, contributing to a comfortable stay. The addition of balconies is a bonus for some rooms, offering extra space and a pleasant spot to enjoy outside views.
Despite the decor being somewhat dated, reminiscent of styles from the 1990s, the rooms are practical and furnished to meet guests' needs. The quietness of the rooms adds to the overall experience, allowing for a peaceful retreat. The pricing is considered reasonable, balancing the room's generous size and features. Overall, rooms at Hotel Herbstein are described as exceeding expectations in terms of cleanliness and size, offering a relaxing and satisfactory accommodation experience.
Beds
Hotel Herbstein seems to offer a consistently high level of comfort when it comes to its beds, as noted in guest reviews. Visitors frequently highlight the very comfortable and great mattresses, often describing the beds as a key aspect of their enjoyable experience. Many reviews mention that the beds are not only new but also complemented by spacious rooms, enhancing the overall comfort of their stay. Guests also appreciate the clean bedding, further contributing to a pleasant sleeping environment. The careful attention to these details seems to play a significant role in satisfying guests at Hotel Herbstein.
Cleanliness
Hotel Herbstein presents a mixed picture when it comes to cleanliness. On the positive side, several guests have noted that the beds and showers are clean, and they found everything necessary for a comfortable stay. Additionally, the bathrooms are frequently described as clean, contributing to an overall tidy impression of the hotel's accommodations.
However, the reviews also highlight significant issues that may detract from the experience. Some areas of the hotel are described as exceptionally dirty, with complaints about outdated appearances and a lack of upkeep, notably in bathrooms and common areas like the breakfast room. There are mentions of mold in the shower, a defective toilet seat, and unclean windows, which paint a less favorable picture of the overall maintenance.
Ultimately, while there are positive aspects to Hotel Herbstein's cleanliness, such as clean beds and bathrooms, there are notable areas that require attention to improve guest satisfaction.
Staff
Hotel Herbstein's staff receives mixed reviews from its guests. While some visitors found their interactions with the staff less than welcoming, others noted positive experiences. Several guests mentioned moments when the staff could have been friendlier, citing instances where they felt ignored or encountered unfriendly behavior. However, numerous reviews highlight moments of helpfulness and eagerness, with some guests experiencing problem-free interactions and commendable service, especially during breakfast. A particular mention was given to the friendliness of the staff when guests traveled with pets, showcasing a warm reception in specific circumstances. Overall, while there are areas needing improvement in consistency, there are aspects of the staff's service that stand out positively during guests' stays.
Wi-Fi
Hotel Herbstein has received a range of feedback regarding its Wi-Fi services. While the Wi-Fi is offered for free, guests commonly experience issues with its reach and functionality, particularly in the rooms. Several visitors have reported that the connection does not extend into their accommodations, resulting in an inability to access the internet from their rooms. Others have noted weak or entirely non-functional Wi-Fi during their stay, even after raising the issue with the hotel staff. Although some guests received the Wi-Fi code, the persistent theme is that the effectiveness of the Wi-Fi could be significantly improved to meet guest expectations.
No, Hotel Herbstein doesn't have any pool.
No, a spa isn't available at Hotel Herbstein.
Yes, Hotel Herbstein welcomes dogs.
Yes, parking facilities are available at Hotel Herbstein.