Campanile Hendaye
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Summary of reviewsCampanile Hendaye is a well-located and convenient hotel, especially for travelers journeying between France and Spain, thanks to its proximity to the highway, train station and the French-Spanish border. It's positioned in a quiet residential area with easy access to shops and supermarkets and provides free and ample parking right in front of the rooms. Guests have found it particularly ideal for quick trips to areas like San Sebastian and downtown Hendaye.
The breakfast offerings are praised for their variety and quality, featuring fresh pastries and excellent fruit salad, though some find it a bit overpriced and occasionally lacking in replenishment. Dinner receives mixed feedback with commendations for taste and value but also criticisms concerning reservation difficulties, food quality and service inefficiency.
The rooms at Campanile Hendaye are generally spacious, clean and functional, featuring comfortable beds and essential amenities. However, the decor is dated and some rooms show signs of wear. Despite minor setbacks like dim lighting and musty smells, the well-maintained bathrooms and soundproofed rooms contribute to a pleasant stay.
Cleanliness is a frequent positive note, although there are isolated reports about mold, hair in sheets and untidiness in common areas, as well as inconsistencies in daily housekeeping service. The professional and courteous staff are often highlighted for their friendliness and efficiency, providing a warm and welcoming environment despite occasional reports of overwhelming service during busy times.
Campanile Hendaye offers reliable free wifi, although it primarily covers common areas and may not be ideal for streaming. The parking facilities are a standout feature, praised for their spaciousness and convenience with electric vehicle charging stations and secure bike parking adding extra value.
The hotel is family-friendly, offering quiet accommodations suitable for larger groups and pets, although logistical improvements could enhance the family experience. The beds receive mostly positive reviews for comfort, though some guests find them too soft or note aging issues.
As a three-star hotel, Campanile Hendaye offers standard facilities and good value for money, though some feel the pricing could be better. The concept and decor could use modernization, but guests recognize it maintains the expected quality for its rating. Accessibility features are well-implemented, ensuring ease of movement for guests with disabilities and providing a comfortable experience.
Overall, Campanile Hendaye provides a favorable stay with its strategic location, clean and functional facilities, friendly staff and convenient amenities, making it a suitable choice for travelers, families and even those traveling with pets.
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The breakfast offerings are praised for their variety and quality, featuring fresh pastries and excellent fruit salad, though some find it a bit overpriced and occasionally lacking in replenishment. Dinner receives mixed feedback with commendations for taste and value but also criticisms concerning reservation difficulties, food quality and service inefficiency.
The rooms at Campanile Hendaye are generally spacious, clean and functional, featuring comfortable beds and essential amenities. However, the decor is dated and some rooms show signs of wear. Despite minor setbacks like dim lighting and musty smells, the well-maintained bathrooms and soundproofed rooms contribute to a pleasant stay.
Cleanliness is a frequent positive note, although there are isolated reports about mold, hair in sheets and untidiness in common areas, as well as inconsistencies in daily housekeeping service. The professional and courteous staff are often highlighted for their friendliness and efficiency, providing a warm and welcoming environment despite occasional reports of overwhelming service during busy times.
Campanile Hendaye offers reliable free wifi, although it primarily covers common areas and may not be ideal for streaming. The parking facilities are a standout feature, praised for their spaciousness and convenience with electric vehicle charging stations and secure bike parking adding extra value.
The hotel is family-friendly, offering quiet accommodations suitable for larger groups and pets, although logistical improvements could enhance the family experience. The beds receive mostly positive reviews for comfort, though some guests find them too soft or note aging issues.
As a three-star hotel, Campanile Hendaye offers standard facilities and good value for money, though some feel the pricing could be better. The concept and decor could use modernization, but guests recognize it maintains the expected quality for its rating. Accessibility features are well-implemented, ensuring ease of movement for guests with disabilities and providing a comfortable experience.
Overall, Campanile Hendaye provides a favorable stay with its strategic location, clean and functional facilities, friendly staff and convenient amenities, making it a suitable choice for travelers, families and even those traveling with pets.
Dog Friendly Hotel
This hotel allows 2 pets up to 10 kg for an additional fee per night. Food and water bowls are provided in the room. The hotel is located near the Spanish border.
Hotel with Parking
This hotel provides complimentary on-site parking and free parking. Accessible parking is available, and electric car charging stations are present.
EV charging stations
Accessible Hotel
This hotel provides facilities for disabled guests, including available PMR access throughout the property and dedicated accessible parking spaces. The hotel also features air-conditioned rooms and a restaurant.
3-Star Hotel
Located close to the Spanish border, offers comfortable and peaceful accommodation with air-conditioned rooms, a restaurant, and multilingual staff. Pet-friendly and provides facilities for disabled guests.
Hotel with EV Charging Stations
Family Friendly Hotel
Cheap Hotel
Guest Reviews
Campanile Hendaye is a well-located hotel that offers convenience and accessibility for travelers. Positioned near the French-Spanish border, it serves as an excellent stopover for those journeying between the two countries with close proximity to both the highway and the train station. This makes it ideal for guests with cars, providing easy access to local points of interest and surrounding regions, including San Sebastian, which can be quickly reached.
The hotel is situated in a quiet residential area at the entrance of Hendaye, ensuring a tranquil stay while still offering the amenities of urban life with shops and supermarkets within walking distance. Free parking right in front of the rooms adds to the convenience, making it a hassle-free choice for travelers.
For those looking to explore further, it's only a short drive or a modest walk to downtown Hendaye and the city center. Additionally, the location is well-connected with nearby city buses, making it easy to navigate and enjoy the area without the need to venture too far on foot.
Overall, the geographical location of Campanile Hendaye, combined with the peaceful environment and practical facilities, makes it a favorable choice for travelers on the go, whether they are in transit to Spain or looking to explore the local attractions.
Guests at Campanile Hendaye have predominantly enjoyed the breakfast offerings, praising it for being hearty, varied and substantial. Many found the breakfast to be very good, complete and offering a wide selection to cater to different tastes. Some specific highlights include fresh pastries and excellent quality fruit salad. Additionally, the morning coffee, particularly the café au lait, received commendations for its taste.
However, there were notable criticisms regarding certain aspects. Several guests mentioned that the breakfast seemed overpriced given the quality and variety of the items provided. Some observed that the buffet was not always restocked promptly, leading to a lack of options later in the morning. Others pointed out specific shortcomings such as the lack of eggs, limited cheese choices and absence of vegetables and savory items. There were also occasional comments about cleanliness and organization during breakfast service.
Overall, despite the occasional drawbacks and concerns about cost, most guests found the breakfast at Campanile Hendaye to be an enjoyable and substantial start to their day.
Despite a few standout positives, the dining experience at Campanile Hendaye shows a range of mixed feedback from guests. Many applauded the restaurant for offering good value, convenient on-site dining and a varied menu. Several reviewers were pleased with the taste and affordability of the meals, describing dinners as delicious, plentiful and well-cared for.
However, multiple guests encountered recurring issues that detracted from their experience. A frequent complaint was the difficulty in getting a reservation or finding the restaurant fully booked, often due to group bookings. This sometimes forced guests to seek alternative dining options outside the hotel. Some expressed disappointment with the quality of the food, citing undercooked or improperly prepared dishes and noted that many meals appeared to be based on frozen ingredients, lacking in freshness.
Service-wise, there were concerns about slow response times and errors in meal orders with instances of long waits and mix-ups between courses—such as desserts being served before main dishes. Guests also pointed out the limited operating hours and early closure times, as well as a shrinking selection on the menu compared to previous visits.
In summary, while Campanile Hendaye's restaurant has potential and offers some enjoyable meals, it seems to need improvements in reservation management, food quality and service efficiency to provide a more consistent and satisfying dining experience.
Campanile Hendaye offers a range of rooms that are generally clean and functional, making it a decent option for those traveling through the area. While the decor is outdated and many guests note that the rooms could benefit from modernization, the rooms are nevertheless spacious and comfortably furnished with essential amenities such as tea and coffee facilities. Beds are comfortable and rooms are well-soundproofed, ensuring a quiet stay.
However, some aspects such as dim lighting, musty smells and signs of wear like dirty flooring and mold in certain areas, do detract from the overall experience. The absence of shutters, coupled with occasional noise from the ventilation system, adds to minor inconveniences. Despite these issues, the rooms are well-equipped and the bathrooms are noted to be especially clean and spacious.
Overall, while the rooms may not be the most up-to-date and some details like small sizes and lack of brightness may need addressing, they are clean and serve well for short stays. The friendly service and convenient location close to Behobie add to the positive experience at Campanile Hendaye.
The beds at Campanile Hendaye have received varied feedback from guests. Many have praised the hotel for its very comfortable bedding, highlighting the excellent quality and comfort of the mattresses. Descriptions like "super comfy," "comfortable," and "good quality beds" are frequently mentioned, suggesting that most visitors have enjoyed a good night's sleep.
However, there are a few points to consider. Some reviews mentioned that the beds can be too soft for their liking and a few also noted aging and issues with mattress springs, which may detract from the overall comfort for some. Additionally, a few guests reported beds that move or slide easily and there were concerns about beds being too narrow or firm.
It's also noted that while the bedding quality is generally good, there have been mentions of the need for updates and new beds. Despite these occasional drawbacks, the prevailing sentiment is that the beds and bedding at Campanile Hendaye are quite comfortable, contributing positively to the overall stay experience.
The reviews for Campanile Hendaye focus heavily on the topic of cleanliness, which presents a mix of impressions. On the positive side, many guests found their rooms to be very clean and comfortable, often highlighting the cleanliness of both the rooms and the bathrooms. Phrases like clean and well-maintained with daily housekeeping were frequently noted. Several guests praised the hotel's cleanliness as impeccable, mentioning that the establishment was clean and good parking facilities were a plus. The accommodation was deemed clean and functional, convenient for travel purposes with many pointing out that the rooms were clean, tidy and spacious.
However, there were also a number of negative comments regarding cleanliness. Some guests reported issues such as mold in the bathroom, hair in the sheets, insects on the sheets and general dirtiness in hallways and common areas. It was mentioned that room cleaning issues were present with some rooms requiring a bit of refreshment. Certain guests pointed out that cleaning service was only provided upon request, leading to unsatisfactory hygiene standards in some instances. The breakfast area also received negative feedback due to untidiness and unclean dishes and trays.
Overall, while many guests found Campanile Hendaye to be clean and comfortable, there were notable exceptions that detracted from an otherwise favorable impression.
At Campanile Hendaye, the standout feature is undoubtedly the staff. Guests frequently highlight the team's friendliness and helpfulness, emphasizing a warm welcome and genuine hospitality. Many mention that the staff members are attentive, polite and efficient, creating a pleasant and professional atmosphere throughout the stay. The reception staff, in particular, receive praise for their kindness and professionalism with the receptionist's ability to handle multiple languages enhancing the guest experience.
However, not all feedback is positive. Some guests noted instances of staff appearing overwhelmed or even unfriendly, which marked a stark contrast to the overall commendation of the team's demeanor. There were also a few specific complaints about individual staff members, including a morning receptionist being described as annoying and a sergeant-like receptionist who was less than pleasant.
Despite these isolated reports, the consensus is that the staff at Campanile Hendaye excel in providing a welcoming environment. The attention to cleanliness is another recurrent theme, although there are occasional remarks about needing better cleaning and updating some of the older rooms and furniture. Overall, the professional and courteous nature of the staff seems to leave a lasting positive impression on most visitors.
Campanile Hendaye offers free wifi with good coverage, making it convenient to log in without any issues. The wifi connection works smoothly, especially on phones, ensuring a seamless online experience for most guests. However, the wifi service is only available in the common areas and may not support activities like streaming TV with a clear picture. Despite some limitations, other aspects of the stay, including the evening meal, perfect breakfast and friendly staff, contribute positively to the overall guest experience.
Campanile Hendaye boasts a variety of convenient parking options that cater to different needs. Guests generally appreciate the ample and spacious parking available on-site, which is free of charge. The outdoor parking lot is easily accessible and well-located, providing the convenience of parking directly in front of rooms for some. In addition, the hotel offers the added benefit of five charging stations for electric vehicles and a secure, covered area is available for parking bicycles.
While the parking is praised for its size and free availability, it is worth noting that it is not guarded or monitored. Some guests suggested that a video surveillance system could enhance security for added peace of mind. Despite these concerns, the overall sentiment remains positive with many finding the parking facilities to be a strong feature of their stay at Campanile Hendaye.
Campanile Hendaye is highlighted by guests as an ideal stopover for families, offering a quiet and family-friendly atmosphere. The hotel is praised for its family rooms and availability of rooms suitable for larger family groups. It's seen as a good environment for families looking for a restful stay. Guests appreciate that the hotel is dog-friendly, adding to its convenience for family travel. However, there were some mentions of logistical issues such as rooms being far apart for families and limited towel sets, suggesting possible room for improvement in services offered to ensure all family needs are fully met. Overall, it's a favorable choice for families looking for a comfortable and quiet stay.
Campanile Hendaye, a three-star hotel, offers an overall satisfactory experience with standard facilities and services typical of the Campanile brand. Guests have noted that the hotel's concept and decoration feel somewhat old-fashioned and outdated. Although the hotel provides good value for money, some visitors believe that the pricing could be better aligned with the offered amenities. There are no exceptionally distinctive features and while the general experience is positive, it lacks standout elements. The hotel maintains the usual quality expected from a three-star establishment, though there were complaints about lengthy waiting times during meals, which affected the dining experience.
Campanile Hendaye offers commendable accessibility features, making it a favorable option for guests with disabilities. With easy access from the ground floor and directly from the parking lot, the hotel ensures that guests experience minimal barriers. Rooms, such as number 26, are well adapted for individuals with reduced mobility, providing a comfortable stay.
Guests appreciate the warm welcome and swift service provided by the staff, highlighting the excellent quality of meals served in the restaurant. The breakfasts come highly recommended for their promptness and precision with suggestions to choose specific times for an optimal experience.
The hotel maintains high standards of cleanliness and hospitality, contributing to an overall positive guest experience. However, there was a mention of a broken, dilapidated bed, indicating that there might be occasional maintenance issues. Despite this, the accessible facilities and friendly service make Campanile Hendaye a suitable choice for travelers with accessibility needs.
Campanile Hendaye is recognized for its dog-friendly facilities and services, making it an excellent choice for travelers accompanied by pets. The hotel welcomes dogs and even accommodates cats, ensuring that they are treated well during their stay. Guests have praised the establishment for being an exceptional place for dogs with specific rooms designed to cater to pet owners. While dogs are not permitted in the restaurant or lounge areas, guests can conveniently take their meals to their rooms. This hotel stands out as an ideal stopover, particularly for those journeying to France with a small dog, providing a pet-friendly environment that accommodates both the needs and comfort of pet owners.
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Location
The hotel is situated in a quiet residential area at the entrance of Hendaye, ensuring a tranquil stay while still offering the amenities of urban life with shops and supermarkets within walking distance. Free parking right in front of the rooms adds to the convenience, making it a hassle-free choice for travelers.
For those looking to explore further, it's only a short drive or a modest walk to downtown Hendaye and the city center. Additionally, the location is well-connected with nearby city buses, making it easy to navigate and enjoy the area without the need to venture too far on foot.
Overall, the geographical location of Campanile Hendaye, combined with the peaceful environment and practical facilities, makes it a favorable choice for travelers on the go, whether they are in transit to Spain or looking to explore the local attractions.
Breakfast
However, there were notable criticisms regarding certain aspects. Several guests mentioned that the breakfast seemed overpriced given the quality and variety of the items provided. Some observed that the buffet was not always restocked promptly, leading to a lack of options later in the morning. Others pointed out specific shortcomings such as the lack of eggs, limited cheese choices and absence of vegetables and savory items. There were also occasional comments about cleanliness and organization during breakfast service.
Overall, despite the occasional drawbacks and concerns about cost, most guests found the breakfast at Campanile Hendaye to be an enjoyable and substantial start to their day.
Dinner
However, multiple guests encountered recurring issues that detracted from their experience. A frequent complaint was the difficulty in getting a reservation or finding the restaurant fully booked, often due to group bookings. This sometimes forced guests to seek alternative dining options outside the hotel. Some expressed disappointment with the quality of the food, citing undercooked or improperly prepared dishes and noted that many meals appeared to be based on frozen ingredients, lacking in freshness.
Service-wise, there were concerns about slow response times and errors in meal orders with instances of long waits and mix-ups between courses—such as desserts being served before main dishes. Guests also pointed out the limited operating hours and early closure times, as well as a shrinking selection on the menu compared to previous visits.
In summary, while Campanile Hendaye's restaurant has potential and offers some enjoyable meals, it seems to need improvements in reservation management, food quality and service efficiency to provide a more consistent and satisfying dining experience.
Rooms
However, some aspects such as dim lighting, musty smells and signs of wear like dirty flooring and mold in certain areas, do detract from the overall experience. The absence of shutters, coupled with occasional noise from the ventilation system, adds to minor inconveniences. Despite these issues, the rooms are well-equipped and the bathrooms are noted to be especially clean and spacious.
Overall, while the rooms may not be the most up-to-date and some details like small sizes and lack of brightness may need addressing, they are clean and serve well for short stays. The friendly service and convenient location close to Behobie add to the positive experience at Campanile Hendaye.
Beds
However, there are a few points to consider. Some reviews mentioned that the beds can be too soft for their liking and a few also noted aging and issues with mattress springs, which may detract from the overall comfort for some. Additionally, a few guests reported beds that move or slide easily and there were concerns about beds being too narrow or firm.
It's also noted that while the bedding quality is generally good, there have been mentions of the need for updates and new beds. Despite these occasional drawbacks, the prevailing sentiment is that the beds and bedding at Campanile Hendaye are quite comfortable, contributing positively to the overall stay experience.
Cleanliness
However, there were also a number of negative comments regarding cleanliness. Some guests reported issues such as mold in the bathroom, hair in the sheets, insects on the sheets and general dirtiness in hallways and common areas. It was mentioned that room cleaning issues were present with some rooms requiring a bit of refreshment. Certain guests pointed out that cleaning service was only provided upon request, leading to unsatisfactory hygiene standards in some instances. The breakfast area also received negative feedback due to untidiness and unclean dishes and trays.
Overall, while many guests found Campanile Hendaye to be clean and comfortable, there were notable exceptions that detracted from an otherwise favorable impression.
Staff
However, not all feedback is positive. Some guests noted instances of staff appearing overwhelmed or even unfriendly, which marked a stark contrast to the overall commendation of the team's demeanor. There were also a few specific complaints about individual staff members, including a morning receptionist being described as annoying and a sergeant-like receptionist who was less than pleasant.
Despite these isolated reports, the consensus is that the staff at Campanile Hendaye excel in providing a welcoming environment. The attention to cleanliness is another recurrent theme, although there are occasional remarks about needing better cleaning and updating some of the older rooms and furniture. Overall, the professional and courteous nature of the staff seems to leave a lasting positive impression on most visitors.
Wi-Fi
Parking
While the parking is praised for its size and free availability, it is worth noting that it is not guarded or monitored. Some guests suggested that a video surveillance system could enhance security for added peace of mind. Despite these concerns, the overall sentiment remains positive with many finding the parking facilities to be a strong feature of their stay at Campanile Hendaye.
Family
3 Star
Accessible
Guests appreciate the warm welcome and swift service provided by the staff, highlighting the excellent quality of meals served in the restaurant. The breakfasts come highly recommended for their promptness and precision with suggestions to choose specific times for an optimal experience.
The hotel maintains high standards of cleanliness and hospitality, contributing to an overall positive guest experience. However, there was a mention of a broken, dilapidated bed, indicating that there might be occasional maintenance issues. Despite this, the accessible facilities and friendly service make Campanile Hendaye a suitable choice for travelers with accessibility needs.
Dog Friendly
No, Campanile Hendaye doesn't have any pool.
No, a spa isn't available at Campanile Hendaye.
Yes, Campanile Hendaye welcomes dogs.
Yes, parking facilities are available at Campanile Hendaye.
No, Campanile Hendaye doesn't have a gym.
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