Holiday Inn Hemel Hempstead M1, Jct. 8 by IHG
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Summary of reviewsThe Holiday Inn Hemel Hempstead M1, Jct. 8 by IHG receives predominantly positive feedback from its guests across various categories.
Guests frequently praise the hotel's strategic location, particularly its proximity to the Warner Bros. Harry Potter Studio Tour and major motorways like the M1 and M25. The easy access to central London, Luton Airport and local attractions further enhances its appeal. Despite some issues with public transportation options, the convenience of ample parking and a quiet, clean environment add to the overall positive impression.
The breakfast experience at the hotel is lauded for its variety and quality. Guests appreciate the wide selection of hot and cold options, including continental buffet items like cereals, fruits, yogurts, pastries and cooked meals. The friendly and accommodating breakfast staff contribute to a pleasant dining experience. While there are occasional critiques regarding the breakfast's price and some minor quality issues, the overall sentiment is one of enjoyment and satisfaction.
Dinner reviews are more mixed with some guests enjoying the well-prepared meals and variety of choices, including kid-friendly options. However, there are consistent criticisms about the value for money, service speed and menu limitations. Despite these drawbacks, proactive staff and a family-friendly dining environment add a positive touch.
The hotel's rooms are described as clean, spacious and modern with comfortable beds and sufficient amenities like large TVs and air conditioning. Some minor issues, such as maintenance problems and occasional cleanliness lapses, are noted but generally, guests find their accommodations to be comfortable and well-maintained.
Cleanliness overall is a strong point with high standards maintained in both the rooms and public areas. While there are occasional mentions of specific areas needing better cleaning, the general feedback highlights the hotel's commitment to providing a fresh, tidy environment.
The staff at the Holiday Inn Hemel Hempstead M1, Jct. 8 receive high marks for their friendliness, politeness and helpfulness. Exceptional service from specific team members and efficient check-ins contribute significantly to a positive guest experience.
Free WiFi at the hotel is generally well-received with good connection strength and ease of access. While some guests experience occasional slow speeds or stability issues, the majority find the service satisfactory.
The gym and leisure facilities, including a swimming pool, sauna and steam room, are praised for their cleanliness and quality. The gym is noted for its variety of equipment and rarely being crowded, though there are mentions of some areas needing maintenance.
Parking is generally convenient and spacious, though the additional charges are a point of contention for some guests. The availability of EV charging stations is a welcome feature for electric vehicle owners, though security concerns are noted by a few.
The hotel is particularly family-friendly with numerous amenities catering to children and families. The swimming pool is a standout feature for family guests with kids enjoying the facility and other recreational activities provided by the hotel.
Overall, the Holiday Inn Hemel Hempstead M1, Jct. 8 by IHG, offers a comfortable and convenient stay with excellent service, making it a great choice for families, travelers visiting nearby attractions and those seeking a reliable, well-equipped accommodation option.
Categories
Guests frequently praise the hotel's strategic location, particularly its proximity to the Warner Bros. Harry Potter Studio Tour and major motorways like the M1 and M25. The easy access to central London, Luton Airport and local attractions further enhances its appeal. Despite some issues with public transportation options, the convenience of ample parking and a quiet, clean environment add to the overall positive impression.
The breakfast experience at the hotel is lauded for its variety and quality. Guests appreciate the wide selection of hot and cold options, including continental buffet items like cereals, fruits, yogurts, pastries and cooked meals. The friendly and accommodating breakfast staff contribute to a pleasant dining experience. While there are occasional critiques regarding the breakfast's price and some minor quality issues, the overall sentiment is one of enjoyment and satisfaction.
Dinner reviews are more mixed with some guests enjoying the well-prepared meals and variety of choices, including kid-friendly options. However, there are consistent criticisms about the value for money, service speed and menu limitations. Despite these drawbacks, proactive staff and a family-friendly dining environment add a positive touch.
The hotel's rooms are described as clean, spacious and modern with comfortable beds and sufficient amenities like large TVs and air conditioning. Some minor issues, such as maintenance problems and occasional cleanliness lapses, are noted but generally, guests find their accommodations to be comfortable and well-maintained.
Cleanliness overall is a strong point with high standards maintained in both the rooms and public areas. While there are occasional mentions of specific areas needing better cleaning, the general feedback highlights the hotel's commitment to providing a fresh, tidy environment.
The staff at the Holiday Inn Hemel Hempstead M1, Jct. 8 receive high marks for their friendliness, politeness and helpfulness. Exceptional service from specific team members and efficient check-ins contribute significantly to a positive guest experience.
Free WiFi at the hotel is generally well-received with good connection strength and ease of access. While some guests experience occasional slow speeds or stability issues, the majority find the service satisfactory.
The gym and leisure facilities, including a swimming pool, sauna and steam room, are praised for their cleanliness and quality. The gym is noted for its variety of equipment and rarely being crowded, though there are mentions of some areas needing maintenance.
Parking is generally convenient and spacious, though the additional charges are a point of contention for some guests. The availability of EV charging stations is a welcome feature for electric vehicle owners, though security concerns are noted by a few.
The hotel is particularly family-friendly with numerous amenities catering to children and families. The swimming pool is a standout feature for family guests with kids enjoying the facility and other recreational activities provided by the hotel.
Overall, the Holiday Inn Hemel Hempstead M1, Jct. 8 by IHG, offers a comfortable and convenient stay with excellent service, making it a great choice for families, travelers visiting nearby attractions and those seeking a reliable, well-equipped accommodation option.
Family Friendly Hotel
This Holiday Inn provides comfortable accommodations and is conveniently located, making it easy for families to access local attractions. It offers amenities suitable for families, such as spacious rooms and on-site dining options.
Hotel with Free Wi-Fi
The Holiday Inn offers the convenience of staying connected with complimentary Wi-Fi. This allows guests to easily manage work tasks or connect with family and friends. The hotel's focus on providing essential connectivity enhances its appeal.
Business Hotel
This Holiday Inn offers standard business amenities and services, making it suitable for travelers seeking a convenient stay near the M1 junction.
Hotel with Parking
Free on-site parking is available at this hotel, which is conveniently located near the M1 motorway.
EV charging stations
Hotel with EV Charging Stations
The hotel provides 2 EV charging devices with 4 connectors, offering Type 2 charging at 7.2kW speed.
Hotel with Pool Lap Lanes
Located in Hemel Hempstead, this smart hotel offers guests an array of amenities to ensure a comfortable and enjoyable stay. Guests can partake in fitness or leisure activities with a modern, well-equipped gym and a serene indoor swimming pool featuring lap lanes. This establishment emphasizes a holistic approach to wellness and relaxation.
The Spirit Health Club, a significant part of this hotel, stands out with a comprehensive fitness suite. It includes both aerobic and weight training equipment, catering to various workout preferences. For those seeking relaxation and rejuvenation, the indoor swimming pool, jacuzzi, steam room, and sauna offer ideal spaces to unwind and restore balance. This comprehensive approach to fitness and relaxation ensures guests have an exceptional experience during their stay.
The Spirit Health Club, a significant part of this hotel, stands out with a comprehensive fitness suite. It includes both aerobic and weight training equipment, catering to various workout preferences. For those seeking relaxation and rejuvenation, the indoor swimming pool, jacuzzi, steam room, and sauna offer ideal spaces to unwind and restore balance. This comprehensive approach to fitness and relaxation ensures guests have an exceptional experience during their stay.
Hotel with Indoor Pool
The Holiday Inn Hemel Hempstead M1, Jct. 8 by IHG offers an indoor pool.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Heated Pool Indoor Pool Pool Lap Lanes
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Heated Pool
Guest Reviews
The Holiday Inn Hemel Hempstead M1, Jct. 8 enjoys consistent praise for its strategic location. Guests repeatedly highlight its close proximity to the Warner Bros. Harry Potter Studio Tour, making it an ideal choice for fans of the franchise. The hotel’s location also offers convenient access to major motorways like the M1 and M25, facilitating easy travel by car to nearby attractions, including central London, Luton Airport and ZSL Whipsnade Zoo.
Although the public transportation options to the hotel are noted as lacking, guests find it easily accessible by car with straightforward routes from motorways and ample parking facilities. The environment is described as quiet and clean, offering a relaxing stay despite its closeness to busy roads and a nearby petrol station.
Additionally, the location is appreciated for being near various amenities and attractions, ensuring visitors have a range of activities within a short driving distance. Guests also commended the hotel for its modern and well-maintained facilities, adding to the positive experience of their stays. Overall, the Holiday Inn Hemel Hempstead M1, Jct. 8 stands out for its prime location, catering especially well to those planning a visit to the Harry Potter studios.
Holiday Inn Hemel Hempstead M1, Jct. 8 by IHG offers a breakfast experience that guests frequently describe as excellent, fantastic and of very good quality. Many appreciated the wide array of choices available, catering to diverse tastes with both hot and cold options, including a comprehensive continental buffet. The extensive selection includes cereals, fruit, yoghurts, pastries, tea and coffee, ensuring something for everyone.
Guests found the breakfast to be well-prepared and tasty, frequently highlighting particular items such as freshly cooked hot meals, delicious sausages and bacon and the chef’s willingness to accommodate dietary requirements, including gluten-free options. The buffet is often restocked efficiently, maintaining fresh and varied offerings.
The friendly and accommodating breakfast staff have made a positive impression on many, often being described as lovely, attentive and brilliant. The breakfast area itself has been praised for its pleasant setup and bright dining environment, adding to the overall positive start to the day.
However, there are occasional critiques regarding the breakfast's price with some feeling it is overpriced and not always commensurate with the quality. A few guests noted issues with specific items like cold fried eggs or less flavorful hot meals and some mentioned the speed of service could be improved. Despite these minor setbacks, the prevailing sentiment is one of satisfaction and enjoyment, making the breakfast a highlight of many guests' stays at this hotel.
The dinner experience at Holiday Inn Hemel Hempstead M1, Jct. 8 has received mixed reviews from guests. Despite some criticism regarding the value for money and speed of service, many guests have complimented the quality and variety of the food. Positive feedback highlights delicious and well-prepared meals with some guests especially enjoying the hearty and great value offerings. Numerous reviewers appreciated the fresh and tasty food, praising it as lovely and amazing. The inclusion of a wide variety of choices, including a good selection from the menu and kids eating for free, was also well-received.
However, there were notable areas of concern. Several guests found the food to be overpriced for its quality, describing it as average or even poor, in some instances. Service issues were frequently mentioned with slow service and lengthy waits detracting from the dining experience. Underwhelming meal deals and limited menu choices were additional points of contention.
Despite these shortcomings, proactive staff and a pleasant dining environment, such as a nice restaurant suitable for children, added a positive touch. Guests also benefitted from nice package deals that included dinner, though some found the included meals disappointing. Overall, while there were definite highlights in terms of food quality and value for some, consistent service and pricing issues suggest there is room for improvement in the dining experience at this hotel.
The rooms at Holiday Inn Hemel Hempstead M1, Jct. 8 by IHG, generally receive positive feedback for being clean, spacious and modern. Many reviewers appreciated the cleanliness, noting that rooms were tidy, well-maintained and free of marks or mold. Comfort was another strong point with numerous mentions of comfortable beds, large TVs and sufficient room facilities such as desks, chairs and air conditioning.
Several reviewers found the rooms to be bigger than expected with ample space even in family rooms. The modern decor and recent remodeling of bathrooms were also highlighted. Additionally, the rooms were noted to be quiet, contributing to a peaceful stay.
However, there were some negative aspects mentioned. A few guests reported issues such as broken baths, windows that did not shut securely and occasional cleanliness lapse, including stains and unpleasant smells. The mattress quality in some rooms also drew criticism. Furthermore, there were scattered mentions of rooms feeling a bit dated and needing refurbishment.
Overall, the guest reviews suggest that Holiday Inn Hemel Hempstead M1, Jct. 8 offers comfortable and spacious accommodations with modern amenities, though certain areas may benefit from updates and more rigorous maintenance.
The bed situation at the Holiday Inn Hemel Hempstead M1, Jct. 8 by IHG, receives mixed reviews from guests. The primary beds are generally described as comfortable with a number of guests highlighting their pleasant sleep experiences. Large, comfortable and super comfy come up frequently, denoting positive feedback for the main sleeping arrangements. However, some issues still arose with the double beds being either too firm, too soft or simply too small for comfort.
The hotel's sofa beds, specifically, seem to be a major point of dissatisfaction among visitors, often labeled as awful, uncomfortable and unsuitable for adults. Guests mention feeling springs and experiencing discomfort due to thin mattresses, making the sofa beds not ideal for a good night's rest. A fair number of reviewers found the main beds to be not as comfortable compared to other hotels with descriptions such as hard, small and leading to back pain.
However, there are comments praising the excellent quality, quiet ambiance and adequate comfort of the main beds. The hotel's bedding and pillows sometimes gather complaints about being lumpy or too firm, yet other reviews remark on the general comfort and cleanliness of the bed linens.
In summary, while the main beds at the Holiday Inn Hemel Hempstead seem to provide a comfortable sleeping experience for many with mentions of size and comfort, the sofa beds are repeatedly criticized for their lack of support and comfort, indicating an area for potential improvement.
Holiday Inn Hemel Hempstead M1, Jct. 8 boasts a reputation for exceptional cleanliness, making it a standout choice for travelers. The rooms are frequently highlighted for their spotless condition with many guests describing them as very clean, spacious and modern. The property itself is often referred to as spotlessly clean and tidy with well-maintained public areas and comfortable, updated facilities.
However, not all feedback about the hotel's cleanliness is entirely positive. There are occasional mentions of specific areas needing improvement, such as the pool area and some bathrooms, which have been reported as dirty or in need of better cleaning. Hallways and carpets in some parts of the hotel also received mixed reviews with some guests noting they were not up to the same standard as the rooms.
Despite these occasional lapses, the overall sentiment remains positive with many appreciating the high standards of room cleanliness and the fresh smell in the rooms. The hotel's clean and comfortable environment, along with its modern amenities and friendly staff, contributes to a pleasant stay for most visitors.
The guest reviews for 'Holiday Inn Hemel Hempstead M1, Jct. 8 by IHG' reveal a consistent theme of exceptional staff service. The majority of guests highlighted the friendliness, politeness and helpful nature of the staff. Particular commendations were given to specific staff members such as Amy, Mo and Debbie for their outstanding contributions. The reception team was noted for ensuring guests' rooms met their needs and for efficient check-ins. The breakfast staff and bar personnel were praised for their attentiveness and friendly demeanor. There were mentions of the staff going above and beyond to provide excellent customer service, making families feel welcome and assisting with useful information about hotel amenities and local attractions. Although there were a few isolated complaints about unhelpfulness or rudeness, the overwhelming sentiment was that the staff contributed significantly to a positive and pleasant stay. Overall, the warm and professional attitude of the staff helped create a highly satisfactory guest experience.
The Holiday Inn Hemel Hempstead M1, Jct. 8 by IHG, offers free WiFi which generally receives positive feedback from guests. Most found the WiFi service to be good, strong and fast, especially in the rooms. Many stated that the connection worked well and was easy to log on to. Guests were generally happy with the WiFi and terms like excellent, great and good are frequently used to describe their experience. However, some guests did note that the WiFi speed could be slow, especially during the evenings and there were occasional concerns about connection stability and security. Overall, despite a few issues, the hotel’s WiFi service meets the needs of the majority of its visitors.
The gym at Holiday Inn Hemel Hempstead M1, Jct. 8 by IHG, has received positive feedback from guests. Described as modern and well-maintained, the gym is appreciated for its cleanliness and good variety of equipment. Its practical and classical design offers a straightforward fitness experience. Many guests noted that the gym was well-equipped with the latest technology and rarely crowded, providing a comfortable workout environment. Access to the gym is included with the stay, adding to the convenience.
Alongside the gym, the hotel features a swimming pool and other leisure facilities like a steam room and spa, which guests found commendable. However, a few reviews mentioned the need for maintenance and a refresh in some areas. Despite minor criticisms, the gym generally received high marks for its functionality and upkeep. While not open 24 hours, which some found inconvenient, the facilities overall are praised for their quality and availability.
The pool at Holiday Inn Hemel Hempstead M1, Jct. 8 by IHG, appears to be a highlight for many guests, particularly families with children. Described frequently as great, lovely and fantastic, the pool and its surrounding facilities seem to be a key attraction. Many comments emphasize that the pool is well-maintained and clean with some reviews specifically noting its pleasant temperature and decent size, making it ideal for kids who seemed to thoroughly enjoy the pool area.
However, there are mentions of shortcomings such as the need for a refurbishment, tired and outdated facilities and occasional cleanliness issues. Booking a slot to use the pool can be restrictive and has disappointed some guests. Despite these occasional issues, the overall sentiment leans positively with the pool being considered an added bonus to the hotel's amenities. The pool's associated health and leisure facilities, including a sauna and steam room, also receive favorable mentions, contributing to an enjoyable experience.
The 'Holiday Inn Hemel Hempstead M1, Jct. 8 by IHG' offers ample parking facilities that guests find generally convenient and spacious. The parking lot is large and easy to locate with plenty of spots available. Many guests appreciate the hassle-free experience of parking right outside the hotel. However, there are consistent remarks about the additional charge for parking, which some feel should be included in the hotel fees. The parking charges, typically around £5 to £7 per day, have been considered steep by some visitors. Despite this, the overall sentiment is positive regarding the adequacy and convenience of the parking facilities, albeit with an extra cost.
Holiday Inn Hemel Hempstead M1, Jct. 8 offers convenient EV charging options onsite. Travelers benefit from the availability of charging stations, which are seen as a bonus feature by many. While the inclusion of charging may require specific packages, it remains accessible for those who need it. Payment is typically handled at the point of entry with separate rates applied accordingly. However, some guests have noted concerns regarding the security of the charging stations and wifi. Overall, the hotel provides essential EV charging facilities, adding to its appeal for electric vehicle owners.
Holiday Inn Hemel Hempstead M1, Jct. 8, stands out as a family-friendly haven, especially appealing to families visiting the nearby Harry Potter Studios. The hotel prides itself on being very family-oriented with a welcoming atmosphere that makes it ideal for family outings and events. Its facilities cater well to children, offering recreational services and activities that ensure kids have a great time. One of the most praised features is the swimming pool, which kids absolutely loved, making it a highlight of their stay. The pool area itself is designed to be engaging for younger guests with additional touches like Easter eggs and sweets enhancing their experience.
The hotel offers multiple family rooms, some of which are large and interconnected, providing adequate space and comfort for families of varying sizes. However, there are mentions that the rooms might feel small for a family of four. Despite this, the rooms are generally clean and well-maintained.
Breakfast is another strong point with a good selection available and a particularly kid-friendly approach where children can eat for free. This contributes to an overall positive dining experience that accommodates families well. Family-oriented services extend to baby-friendly facilities and child-friendly beds, making it easier for families traveling with infants.
While there are some minor drawbacks such as a small sofa bed and cold changing rooms by the pool, the attentive and friendly staff help mitigate these issues by ensuring a smooth and welcoming stay for families. The check-in process can be slow and there are mentions of parking fees that guests were not always aware of in advance, but these did not overshadow the overall family-friendly atmosphere of the hotel.
In summary, Holiday Inn Hemel Hempstead M1, Jct. 8 makes for a great hideaway for families, particularly those on a Harry Potter-related adventure. The children's pool, engaging activities and thoughtful amenities make it an excellent choice for a memorable family trip.
The 'Holiday Inn Hemel Hempstead M1, Jct. 8 by IHG' consistently meets the high expectations that come with a four-star rating. The décor and overall ambiance of the hotel match its four-star designation and guests regularly experienced a level of service that aligns with four-star standards. Many visitors felt the hotel provided a four-star experience, citing exceptional and professional service as standout features.
The facilities at the hotel include a heated indoor pool and a restaurant with some upgraded family rooms available. Guests appreciated the excellent amenities, such as a spa, quick check-in and good dining options. The hotel's value for money is also frequently highlighted, making it an attractive choice for both short and extended stays. Some guests noted that the hotel exceeds four-star expectations with its warm, enthusiastic staff and overall pleasant experience.
However, there were a few areas where the hotel could improve, which some guests pointed out, such as the lack of a fridge in rooms and certain amenities typically expected from a four-star venue. A few also felt that the food quality could be better. Despite these minor drawbacks, the Holiday Inn Hemel Hempstead remains a favored spot for many with numerous guests expressing their intent to return, thanks to its ideal location, excellent service and overall good value.
Holiday Inn Hemel Hempstead M1, Jct. 8 by IHG, receives high praise from business travelers for its excellent facilities and services tailored to their needs. The lobby area is noted as a nice space to work and the business center is frequently mentioned as particularly useful and well-equipped with high-quality amenities. Guests appreciate that the business facilities are quiet, clean and perfect for business trips, providing an ideal setting for meetings and conferences.
The hotel offers good value for business stays, making it a convenient choice for corporate travelers. USB chargers and free WiFi access cater to business purposes, ensuring that guests can stay connected and productive. The location is highlighted as especially perfect with an easy route for commuting, making it a practical choice for those with nearby business engagements.
Business services at the hotel are generally adequate, though some guests experienced delays with business-related requests such as printing invoices and administrative tasks. Despite these issues, the overall consensus is that the hotel's setup is great for business events and corporate stays, offering a comfortable and business-friendly environment.
Staff are commended for being helpful and welcoming, enhancing the stay for those on business. Meeting rooms and the business center play a crucial role in facilitating effective and efficient business activities. The booking process is described as simple and efficient, bolstering the hotel's reputation as a seamless option for business travel.
In summary, Holiday Inn Hemel Hempstead M1, Jct. 8 stands out as a commendable choice for business travelers, offering convenient amenities and a conducive environment for work and meetings.
Holiday Inn Hemel Hempstead M1, Jct. 8, an IHG Hotel, is noted for its accessible features, making it a convenient choice for guests with disabilities. It's easily reachable, located just off the M1 and well-connected to the motorway. The hotel provides ample parking space which is easily accessible by car. Many visitors expressed satisfaction with the disabled access provided, mentioning that their specific needs were well catered for.
The hotel offers accessible rooms and separate bathrooms for disabled guests, contributing to an inclusive and comfortable stay. Its facilities, including the indoor pool, are noted as accessible, which complements the overall accessibility of the hotel. Additionally, the front desk and club lounge are easily reachable with staff being accommodating and helpful.
However, some reviews indicated that while the hotel is generally well-suited for disabled guests, not all rooms met the highest standards of accessibility. Despite a few rooms lacking in accessible features, the availability of dedicated disabled access rooms and areas helps ensure a satisfactory experience for all guests.
Holiday Inn Hemel Hempstead M1, Jct. 8 boasts a commendable indoor heated pool, consistently lauded for its warmth and cleanliness. The temperature of the pool is frequently mentioned as being great, adding to the comfort of guests who describe the pool as nice and warm. Reviewers highlight the pool as being well-maintained, enhancing the overall swimming experience. Despite some noting that the pool is small and there are mentions of booking difficulties, the consensus remains that the heated pool provides a pleasant and enjoyable amenity, perfect for a relaxing swim. The addition of a jacuzzi and sauna further elevates the hotel's pool facilities, making it a favored feature among visitors.
The Holiday Inn Hemel Hempstead M1, Jct. 8 by IHG, offers a range of experiences with its indoor pool facilities. The pool, a notable feature for many families, is an enjoyable bonus and widely appreciated. Guests have highlighted that the indoor swimming pools for children are especially fun, big and excellent, adding an element of enjoyment for younger visitors. The general sentiment about the indoor pool includes terms like lovely, nicely maintained and warm, which suggest a pleasant experience overall. However, some reviews point out that the pool is relatively small and at times crowded, potentially limiting pool usage. While the pool area is seen as spacious and friendly, there are mentions of cleanliness issues and the water being cold or cloudy on occasion. Despite these setbacks, the indoor pool remains a favored amenity, contributing positively to the hotel's family-friendly atmosphere.
Location Show Map
Location
Although the public transportation options to the hotel are noted as lacking, guests find it easily accessible by car with straightforward routes from motorways and ample parking facilities. The environment is described as quiet and clean, offering a relaxing stay despite its closeness to busy roads and a nearby petrol station.
Additionally, the location is appreciated for being near various amenities and attractions, ensuring visitors have a range of activities within a short driving distance. Guests also commended the hotel for its modern and well-maintained facilities, adding to the positive experience of their stays. Overall, the Holiday Inn Hemel Hempstead M1, Jct. 8 stands out for its prime location, catering especially well to those planning a visit to the Harry Potter studios.
Breakfast
Guests found the breakfast to be well-prepared and tasty, frequently highlighting particular items such as freshly cooked hot meals, delicious sausages and bacon and the chef’s willingness to accommodate dietary requirements, including gluten-free options. The buffet is often restocked efficiently, maintaining fresh and varied offerings.
The friendly and accommodating breakfast staff have made a positive impression on many, often being described as lovely, attentive and brilliant. The breakfast area itself has been praised for its pleasant setup and bright dining environment, adding to the overall positive start to the day.
However, there are occasional critiques regarding the breakfast's price with some feeling it is overpriced and not always commensurate with the quality. A few guests noted issues with specific items like cold fried eggs or less flavorful hot meals and some mentioned the speed of service could be improved. Despite these minor setbacks, the prevailing sentiment is one of satisfaction and enjoyment, making the breakfast a highlight of many guests' stays at this hotel.
Dinner
However, there were notable areas of concern. Several guests found the food to be overpriced for its quality, describing it as average or even poor, in some instances. Service issues were frequently mentioned with slow service and lengthy waits detracting from the dining experience. Underwhelming meal deals and limited menu choices were additional points of contention.
Despite these shortcomings, proactive staff and a pleasant dining environment, such as a nice restaurant suitable for children, added a positive touch. Guests also benefitted from nice package deals that included dinner, though some found the included meals disappointing. Overall, while there were definite highlights in terms of food quality and value for some, consistent service and pricing issues suggest there is room for improvement in the dining experience at this hotel.
Rooms
Several reviewers found the rooms to be bigger than expected with ample space even in family rooms. The modern decor and recent remodeling of bathrooms were also highlighted. Additionally, the rooms were noted to be quiet, contributing to a peaceful stay.
However, there were some negative aspects mentioned. A few guests reported issues such as broken baths, windows that did not shut securely and occasional cleanliness lapse, including stains and unpleasant smells. The mattress quality in some rooms also drew criticism. Furthermore, there were scattered mentions of rooms feeling a bit dated and needing refurbishment.
Overall, the guest reviews suggest that Holiday Inn Hemel Hempstead M1, Jct. 8 offers comfortable and spacious accommodations with modern amenities, though certain areas may benefit from updates and more rigorous maintenance.
Beds
The hotel's sofa beds, specifically, seem to be a major point of dissatisfaction among visitors, often labeled as awful, uncomfortable and unsuitable for adults. Guests mention feeling springs and experiencing discomfort due to thin mattresses, making the sofa beds not ideal for a good night's rest. A fair number of reviewers found the main beds to be not as comfortable compared to other hotels with descriptions such as hard, small and leading to back pain.
However, there are comments praising the excellent quality, quiet ambiance and adequate comfort of the main beds. The hotel's bedding and pillows sometimes gather complaints about being lumpy or too firm, yet other reviews remark on the general comfort and cleanliness of the bed linens.
In summary, while the main beds at the Holiday Inn Hemel Hempstead seem to provide a comfortable sleeping experience for many with mentions of size and comfort, the sofa beds are repeatedly criticized for their lack of support and comfort, indicating an area for potential improvement.
Cleanliness
However, not all feedback about the hotel's cleanliness is entirely positive. There are occasional mentions of specific areas needing improvement, such as the pool area and some bathrooms, which have been reported as dirty or in need of better cleaning. Hallways and carpets in some parts of the hotel also received mixed reviews with some guests noting they were not up to the same standard as the rooms.
Despite these occasional lapses, the overall sentiment remains positive with many appreciating the high standards of room cleanliness and the fresh smell in the rooms. The hotel's clean and comfortable environment, along with its modern amenities and friendly staff, contributes to a pleasant stay for most visitors.
Staff
Wi-Fi
Gym
Alongside the gym, the hotel features a swimming pool and other leisure facilities like a steam room and spa, which guests found commendable. However, a few reviews mentioned the need for maintenance and a refresh in some areas. Despite minor criticisms, the gym generally received high marks for its functionality and upkeep. While not open 24 hours, which some found inconvenient, the facilities overall are praised for their quality and availability.
Pool
However, there are mentions of shortcomings such as the need for a refurbishment, tired and outdated facilities and occasional cleanliness issues. Booking a slot to use the pool can be restrictive and has disappointed some guests. Despite these occasional issues, the overall sentiment leans positively with the pool being considered an added bonus to the hotel's amenities. The pool's associated health and leisure facilities, including a sauna and steam room, also receive favorable mentions, contributing to an enjoyable experience.
Parking
EV charging stations
Family
The hotel offers multiple family rooms, some of which are large and interconnected, providing adequate space and comfort for families of varying sizes. However, there are mentions that the rooms might feel small for a family of four. Despite this, the rooms are generally clean and well-maintained.
Breakfast is another strong point with a good selection available and a particularly kid-friendly approach where children can eat for free. This contributes to an overall positive dining experience that accommodates families well. Family-oriented services extend to baby-friendly facilities and child-friendly beds, making it easier for families traveling with infants.
While there are some minor drawbacks such as a small sofa bed and cold changing rooms by the pool, the attentive and friendly staff help mitigate these issues by ensuring a smooth and welcoming stay for families. The check-in process can be slow and there are mentions of parking fees that guests were not always aware of in advance, but these did not overshadow the overall family-friendly atmosphere of the hotel.
In summary, Holiday Inn Hemel Hempstead M1, Jct. 8 makes for a great hideaway for families, particularly those on a Harry Potter-related adventure. The children's pool, engaging activities and thoughtful amenities make it an excellent choice for a memorable family trip.
4 Star
The facilities at the hotel include a heated indoor pool and a restaurant with some upgraded family rooms available. Guests appreciated the excellent amenities, such as a spa, quick check-in and good dining options. The hotel's value for money is also frequently highlighted, making it an attractive choice for both short and extended stays. Some guests noted that the hotel exceeds four-star expectations with its warm, enthusiastic staff and overall pleasant experience.
However, there were a few areas where the hotel could improve, which some guests pointed out, such as the lack of a fridge in rooms and certain amenities typically expected from a four-star venue. A few also felt that the food quality could be better. Despite these minor drawbacks, the Holiday Inn Hemel Hempstead remains a favored spot for many with numerous guests expressing their intent to return, thanks to its ideal location, excellent service and overall good value.
Business
The hotel offers good value for business stays, making it a convenient choice for corporate travelers. USB chargers and free WiFi access cater to business purposes, ensuring that guests can stay connected and productive. The location is highlighted as especially perfect with an easy route for commuting, making it a practical choice for those with nearby business engagements.
Business services at the hotel are generally adequate, though some guests experienced delays with business-related requests such as printing invoices and administrative tasks. Despite these issues, the overall consensus is that the hotel's setup is great for business events and corporate stays, offering a comfortable and business-friendly environment.
Staff are commended for being helpful and welcoming, enhancing the stay for those on business. Meeting rooms and the business center play a crucial role in facilitating effective and efficient business activities. The booking process is described as simple and efficient, bolstering the hotel's reputation as a seamless option for business travel.
In summary, Holiday Inn Hemel Hempstead M1, Jct. 8 stands out as a commendable choice for business travelers, offering convenient amenities and a conducive environment for work and meetings.
Accessible
The hotel offers accessible rooms and separate bathrooms for disabled guests, contributing to an inclusive and comfortable stay. Its facilities, including the indoor pool, are noted as accessible, which complements the overall accessibility of the hotel. Additionally, the front desk and club lounge are easily reachable with staff being accommodating and helpful.
However, some reviews indicated that while the hotel is generally well-suited for disabled guests, not all rooms met the highest standards of accessibility. Despite a few rooms lacking in accessible features, the availability of dedicated disabled access rooms and areas helps ensure a satisfactory experience for all guests.
Heated Pool
Indoor Pool
Yes, Holiday Inn Hemel Hempstead M1, Jct. 8 by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.
No, a spa isn't available at Holiday Inn Hemel Hempstead M1, Jct. 8 by IHG.
No, Holiday Inn Hemel Hempstead M1, Jct. 8 by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Hemel Hempstead M1, Jct. 8 by IHG.
Yes, Holiday Inn Hemel Hempstead M1, Jct. 8 by IHG has a gym.
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