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Hotel Haven

Helsinki , Unioninkatu 17 (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Info Hotel Haven, the first member of Small Luxury Hotels of the World in Finland, is designed to provide exclusive comfort, high-quality services and homely warmth for the discerning guests.

Summary of reviewsHotel Haven is a highly recommended hotel for travelers who value location with many guests raving about its central location in the heart of Helsinki close to the harbor and the market. The breakfast received mixed reviews, but many guests described it as very good, great or even exceptional with quality food and service. The food in the bar was consistently praised as excellent and tasty, despite limited options. The rooms are spacious, attractively decorated and perfectly clean with very comfortable beds. The staff received praise for being friendly, helpful and providing exceptional service. The hotel was deemed immaculately clean with no major issues. The parking options provide a helpful convenience for exploring Helsinki. The beds were particularly noteworthy with many guests expressing their satisfaction with their excellent quality and comfort. Overall, Hotel Haven is a great choice for those seeking a clean, comfortable and convenient stay in Helsinki.
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Categories

Family Friendly Hotel

This family-friendly hotel features free cribs in the guestrooms. Family amenities also include babysitting.

Dog Friendly Hotel

Guests are welcome to bring their pets, one pet per room.

Romantic Hotel

Overlooking Helsinki Harbor and with beautiful views of the Presidential Palace, the Uspenski Cathedral and the Market Place, this luxury hotel is an ideal romantic destination.

Hotel near Nightlife Spots

The hotel has 3 restaurants: Havis serves seafood, G. W. Sundmans serves lunch and dinner and Sundmans Krog, a bistro that serves lunch and dinner. The hotel has also a bar/lounge.

Accessible Hotel

For your specific accessibility needs, many facilities are available, such as accessible bathroom, in-room accessibility
and roll-in shower.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Certifications:

Green Key (greenkey.global)

Answers last updated by our editors

Hotel for Honeymoon

Business Hotel

Hotel with Parking

Hotel with Gym

Room Types

Superior Room Tastefully decorated room with a TV, minibar and spa-style bathroom.

Prime Superior Room Spacious, stylishly decorated room offering generous workspace, a TV, minibar and spa-style bathroom.

Grand Deluxe Room Spacious and stylish room that features a Nespresso coffee machine, TV, minibar and luxurious bathroom.

Grand Deluxe Harbour View Room Very spacious, stylish room that features an Espresso machine, as well as a TV, minibar and spa-style bathroom.

Helsinki Suite This spacious suite features a separate dining and seating area. A Nespresso coffee machine, TV, minibar and luxurious bathroom are also featured.

About Hotel Haven

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Guest Reviews

8.8

Excellent

Location

Hotel Haven is a fantastic choice for travelers who value location. Countless past guests have raved about the central location of the hotel, which is situated in the heart of Helsinki close to the harbor and the market. Many reviewers loved the fact that they could walk to all of the main sights of Helsinki from the hotel. In addition, several guests praised the sea view from their rooms and the excellent breakfast with a great view. Overall, the hotel's location was described as convenient, excellent, perfect and amazing. Whether you're visiting Helsinki for business or pleasure, Hotel Haven's location is sure to impress.

Breakfast

Hotel Haven offers a breakfast experience that has received mixed reviews from guests. Some guests described the breakfast as simply average, but many others raved about the excellent breakfast provided. The breakfast included a variety of foods such as Turkish yogurt, croissants, Karelian pies and scrambled eggs with many guests praising the chocolate cake. Some guests did feel that the breakfast was overpriced with limited options while others felt that the quality of the breakfast did not match the overall level of the hotel. Despite these negative reviews, many guests described the breakfast as very good, great or even exceptional. Guests were pleased with the location and views from the breakfast area. However, some guests did encounter issues such as dirty entrances, limited food variety and cold omelets. Despite the mixed reviews, many guests described the breakfast as a nice experience with quality food and service.

Dinner

Hotel Haven's dining options received mixed reviews from guests, likely due to the recent COVID-19 restrictions impacting restaurant availability. However, the food in the bar was consistently praised with many guests describing it as excellent and tasty, despite limited options. Some guests expressed disappointment that the hotel's restaurants were closed due to lockdown, but others found alternative options such as fresh sausages as a suitable replacement for typical breakfast foods like bacon and scrambled eggs. One guest noted that they had a slow experience at the bar with only one staff member present, but others had positive experiences with prompt service. Overall, while there were some issues with service and availability, the quality of the food in the bar was a highlight for many guests.

Rooms

Hotel Haven offers its guests very comfortable beds and spacious, attractively decorated and perfectly clean rooms. The Helsinki suite is perfect for families with kids, while the Grand Deluxe room impresses with its height and spaciousness. The rooms are lovely, clean, spacious and nicely furnished with high ceilings. The staff is excellent and the breakfast is outstanding. Guests can enjoy an amazing view from some of the rooms, as well as spacious bathrooms and luxurious classical style decor. However, some rooms are smaller than expected and may need a freshen up with dirty carpets and small wardrobes with no drawers. Though some guests did not like their bathrooms, most stay in the hotel's comfortable and inviting rooms is a genuine luxury.

Beds

Guests of Hotel Haven have consistently praised the hotel for its comfortable and well-designed rooms. The beds were particularly noteworthy with many guests expressing their satisfaction with their excellent quality and comfort. The hotel's staff was also frequently praised for their friendliness and welcoming demeanor. Despite one guest mentioning a delay in receiving an extra duvet, most reviews focused on the positive sleeping experience. Guests appreciated the quiet rooms and some guests noted the beautiful views. Anyone in search of a hotel with top-notch sleeping arrangements should definitely consider making a reservation at Hotel Haven.

Cleanliness

Hotel Haven is a stunning hotel with a beautiful interior that is quite clean and neat. Despite a few issues such as a broken bidet spray and the lack of a coffee machine, guests generally found the rooms comfortable and inviting. The staff received praise for being friendly and helpful, although a few guests reported issues with consistency in cleaning and forgotten items. Overall, the hotel was deemed immaculately clean with no major issues, making it a great choice for those seeking a clean and comfortable stay.

Staff

The staff at Hotel Haven were praised by guests for their friendliness, helpfulness and exceptional service. Many guests left comments thanking individual staff members such as John at reception and Bryan at the bar. The hotel was also praised for its forward thinking attitude towards preventing COVID-19 transmission. However, some guests noted that some staff members were not willing to help and some were impatient and perfunctory. Overall, most guests enjoyed their stay and appreciated the attentive and charming staff.

Parking

Hotel Haven offers both private and discounted underground parking for guests, although some reviewers noted difficulties with the size of their vehicles in the car lift. The location is praised as convenient for exploring the city center with easy access and exit. However, a few guests had issues with the parking facilities, including non-functioning elevators and difficult accessibility for strollers. One reviewer also mentioned a lack of assistance from staff with parking. Overall, the parking options at Hotel Haven seem to provide a helpful convenience for exploring Helsinki.

No, Hotel Haven doesn't have any pool.

No, a spa isn't available at Hotel Haven.

Yes, Hotel Haven welcomes dogs.

Yes, parking facilities are available at Hotel Haven.

Yes, Hotel Haven has a gym.

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