Holiday Inn Helsinki West - Ruoholahti by IHG
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Summary of reviewsHoliday Inn Helsinki West - Ruoholahti by IHG, offers a commendable stay experience characterized by its strategic location, high-quality breakfast, comfortable rooms and exceptional cleanliness.
Situated in the tranquil Ruoholahti district of Helsinki, the hotel is highly praised for its excellent transport connectivity, being close to metro and tram stations, facilitating easy access to central Helsinki within two stops. Guests appreciate the proximity to a large supermarket and shopping center, as well as nearby parks and coastal walking paths that enhance the relaxed environment. Despite being in an office district, the hotel's location is deemed practical and offers great value for money.
The breakfast at the hotel is a standout feature, consistently praised for its extensive selection catering to various tastes, including vegan and gluten-free options. Guests describe it as delicious and plentiful with offerings ranging from pancakes and chia pudding to fresh vegetables and bacon. The breakfast area is cozy and the service is friendly and efficient, making it a delightful experience.
The hotel’s dinner service receives mixed feedback. While the food quality and friendly staff are appreciated, the limited menu and restaurant hours, especially on Sundays, are noted as downsides. Some guests felt the dinner options could be more varied and align better with local cuisines.
Rooms at the Holiday Inn Helsinki West - Ruoholahti are celebrated for their cleanliness, spaciousness and modern amenities. The rooms are well-equipped with essentials like irons and coffee sets and guests find the modern decor and comfortable beds conducive to a good night's sleep. The soundproofing ensures a quiet environment, further enhancing the comfort levels. Minor issues such as occasional warmth or stuffiness in rooms were noted but were largely overshadowed by the overall positive room experience.
Cleanliness is a significant strength of the hotel with guests frequently commending the spotless rooms and immaculate public areas. The housekeeping staff's diligence ensures that cleanliness standards are consistently high, contributing to a welcoming and comfortable stay environment.
The hotel's staff is consistently praised for their friendliness, professionalism and readiness to assist guests, further elevating the overall guest experience. Visitors often highlight the warm demeanor and excellent customer service, ensuring a welcoming atmosphere throughout their stay.
The free wifi provided at the hotel is generally well-regarded with guests appreciating its high speed and reliability, though there were occasional connectivity issues reported. The gym and sauna facilities are other amenities that receive positive feedback, offering good value with their inclusion in the room price and enhancing the overall comfort for guests.
Parking facilities, while noted for their convenience and security, receive mixed reviews due to the relatively high cost of €25 per night. Despite the pricing concerns, the availability of VIP parking and easy access from parking areas to the hotel are appreciated by guests.
Families find the hotel to be an excellent choice, thanks to its numerous child-friendly amenities such as play corners, activity bags and free meals for children dining with an adult. The spacious and quiet rooms, coupled with attentive service, make the hotel particularly welcoming for families.
In summary, Holiday Inn Helsinki West - Ruoholahti by IHG, stands out for its excellent location, high cleanliness standards, comfortable rooms and friendly staff, making it an ideal choice for both business and leisure travelers. The various amenities and family-friendly policies further enhance its appeal, ensuring a pleasant and enjoyable stay.
Categories
Situated in the tranquil Ruoholahti district of Helsinki, the hotel is highly praised for its excellent transport connectivity, being close to metro and tram stations, facilitating easy access to central Helsinki within two stops. Guests appreciate the proximity to a large supermarket and shopping center, as well as nearby parks and coastal walking paths that enhance the relaxed environment. Despite being in an office district, the hotel's location is deemed practical and offers great value for money.
The breakfast at the hotel is a standout feature, consistently praised for its extensive selection catering to various tastes, including vegan and gluten-free options. Guests describe it as delicious and plentiful with offerings ranging from pancakes and chia pudding to fresh vegetables and bacon. The breakfast area is cozy and the service is friendly and efficient, making it a delightful experience.
The hotel’s dinner service receives mixed feedback. While the food quality and friendly staff are appreciated, the limited menu and restaurant hours, especially on Sundays, are noted as downsides. Some guests felt the dinner options could be more varied and align better with local cuisines.
Rooms at the Holiday Inn Helsinki West - Ruoholahti are celebrated for their cleanliness, spaciousness and modern amenities. The rooms are well-equipped with essentials like irons and coffee sets and guests find the modern decor and comfortable beds conducive to a good night's sleep. The soundproofing ensures a quiet environment, further enhancing the comfort levels. Minor issues such as occasional warmth or stuffiness in rooms were noted but were largely overshadowed by the overall positive room experience.
Cleanliness is a significant strength of the hotel with guests frequently commending the spotless rooms and immaculate public areas. The housekeeping staff's diligence ensures that cleanliness standards are consistently high, contributing to a welcoming and comfortable stay environment.
The hotel's staff is consistently praised for their friendliness, professionalism and readiness to assist guests, further elevating the overall guest experience. Visitors often highlight the warm demeanor and excellent customer service, ensuring a welcoming atmosphere throughout their stay.
The free wifi provided at the hotel is generally well-regarded with guests appreciating its high speed and reliability, though there were occasional connectivity issues reported. The gym and sauna facilities are other amenities that receive positive feedback, offering good value with their inclusion in the room price and enhancing the overall comfort for guests.
Parking facilities, while noted for their convenience and security, receive mixed reviews due to the relatively high cost of €25 per night. Despite the pricing concerns, the availability of VIP parking and easy access from parking areas to the hotel are appreciated by guests.
Families find the hotel to be an excellent choice, thanks to its numerous child-friendly amenities such as play corners, activity bags and free meals for children dining with an adult. The spacious and quiet rooms, coupled with attentive service, make the hotel particularly welcoming for families.
In summary, Holiday Inn Helsinki West - Ruoholahti by IHG, stands out for its excellent location, high cleanliness standards, comfortable rooms and friendly staff, making it an ideal choice for both business and leisure travelers. The various amenities and family-friendly policies further enhance its appeal, ensuring a pleasant and enjoyable stay.
Hotel Taking Steps Towards Sustainability
Holiday Inn Helsinki West - Ruoholahti has been awarded the Nordic Swan Ecolabel. The hotel actively participates in IHG's Green Engage program, which helps track and manage its carbon footprint. Its team demonstrates a strong commitment to environmental work.
Business Hotel
Holiday Inn Helsinki West - Ruoholahti offers practical meeting facilities, comfortable rooms, and convenient access to the Ruoholahti business district. It provides essential amenities for business travelers seeking efficiency and value.
Hotel with Parking
The hotel has its own paid parking garage with 22 spaces, accessible in front of the hotel with a maximum height of 2.20m. A nearby public car park is recommended if the hotel garage is full.
Accessible Hotel
This hotel provides a wheelchair accessible path of travel and wheelchair accessible parking. It offers an accessible room with an option for a connecting double room, and the bathroom is wheelchair accessible with support bars and emergency ropes.
Hotel with Gym
This hotel offers free access to the gym and hotel saunas. The gym has a versatile range of equipment for comprehensive fitness training, along with complimentary towels and drinking water.
Hotel with Tennis Courts
Holiday Inn Helsinki West - Ruoholahti includes a tennis court among its amenities. The hotel is conveniently located in Helsinki. It provides a comfortable base for exploring the city and enjoying sports activities.
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
4-Star Hotel
Guest Reviews
Located in the Ruoholahti district of Helsinki, the Holiday Inn Helsinki West boasts a strategic position that benefits from excellent transport connections. Though slightly on the outskirts of the city center, the hotel is conveniently close to metro and tram stations, making the central areas easily accessible within two stops. This location offers a peaceful and quiet environment, away from the bustling city center, which many guests appreciated.
Visitors highlighted the convenience of having a large supermarket and shopping center just across the street. For those interested in events at the Kaapelitehdas or the western port for ferries to Tallinn, the hotel provides an excellent staging point. The nearby parks and coastal walking paths also add a pleasant touch to the surroundings.
While some reviews mentioned the area being a primarily office district and a bit off the beaten path, the proximity to public transportation and amenities like 24-hour grocery stores mitigated any inconvenience. Guests noted the ease of getting to main attractions, either by a short metro ride or by a leisurely walk.
Overall, the Holiday Inn Helsinki West is praised for its practical and quiet location, combining peaceful surroundings with the convenience of quick access to central Helsinki. Whether it’s for business or leisure, the hotel offers excellent value for money with its well-connected setting.
The breakfast experience at Holiday Inn Helsinki West - Ruoholahti is highly appraised by guests for its quality and variety. Most reviews highlight an extensive selection with diverse options catering to different tastes and dietary needs, including vegan and gluten-free choices. Guests consistently describe the breakfast as delicious, rich and plentiful with standout items like pancakes, chia pudding, fresh vegetables and bacon. The buffet features both sweet and savory dishes with fresh fruits, natural juices and more specialized items like porridge and omelettes.
Many guests appreciate the friendly and efficient service and the pleasant, cozy breakfast area. Although the majority of reviews are positive, a few guests noted areas for improvement, such as the simplicity of the breakfast offering, the small size of the breakfast area and occasional lack of variety. However, these points were minor compared to the overall satisfaction expressed.
Guests also value the inclusion of breakfast in the room price, emphasizing that it offers good value for money. Overall, the breakfast at Holiday Inn Helsinki West - Ruoholahti is described as a highlight of the stay, contributing to a pleasant and enjoyable experience.
Holiday Inn Helsinki West - Ruoholahti by IHG, offers a mixed dining experience according to guest reviews. The restaurant garners praise for its delicious and tasty food with some guests particularly enjoying good sandwiches, salad and meals with children eating for free. The restaurant staff are noted as being friendly and providing great service, which contributes to a cozy dining environment. Diners also appreciated the affordability of the hotel restaurant, although some found it expensive relative to the quality and variety available.
However, there are notable limitations. The restaurant is closed on Sunday evenings and only operates until 10:15 PM on other nights, leaving guests without dining options later in the evening or on Sundays. Moreover, the dinner menu is described as limited and underwhelming with some expressing a need for more varied and local dishes. There were also mentions of delays in food service and occasional underperformance in the kitchen.
While breakfast was commonly highlighted as one of the best aspects, offering good quality despite limited vegetarian options and a cramped dining area, both breakfast and dinner have received mixed reviews. The cozy atmosphere and friendly staff are points of strength, making for an overall positive dining experience with room for improvement in menu variety and availability.
Holiday Inn Helsinki West - Ruoholahti offers guests a satisfying experience with rooms frequently praised for their cleanliness, spaciousness and comfort. The rooms are spacious and well-equipped, providing all necessary amenities such as irons, ironing boards and coffee sets. Guests appreciate the modern, stylish decor and the effective blackout curtains which ensure a good night's sleep.
The rooms are noted for their quietness and soundproofing, contributing to a peaceful environment despite the hotel’s urban location. The bathrooms are generally clean and spacious with some rooms featuring bathtubs. Comfortable beds, pillows and linens are consistently highlighted as making for a restful stay.
Guests can expect a good-sized room that is clean, bright and comfortable, offering either sea views or views of the city. The hotel maintains a high standard of cleanliness both in the rooms and public areas and the regular room servicing is appreciated by visitors. Although some rooms can become slightly too warm or stuffy, the overall comfort and functionality of the accommodations make up for these minor issues.
Families are well-catered for with children’s treats provided during stays and rooms spacious enough for families. Additionally, the rooms are generally reflective of what is advertised, leaving guests with few surprises.
In short, the hotel provides a dependable and pleasant accommodation experience with a focus on cleanliness, comfort and functionality—ideal for both short and extended stays in Helsinki.
At the Holiday Inn Helsinki West - Ruoholahti, guests consistently rave about the exceptional comfort of the beds. Reviews highlight the beds as very comfortable with several guests mentioning the availability of multiple pillows to suit different preferences. The bedding is frequently described as high-quality with plush and firm pillows contributing to an excellent sleeping experience.
Visitors appreciate the well-set-up beds, noting their size and coziness, whether it be a double, twin or a combination of two twin beds standing close together. Many reviews emphasize the soft and cozy nature of the beds with some even describing them as superb and excellent. A few guests noted firmness, yet still found the beds comfortable to sleep in.
The overall comfort translates into a good night's sleep with high praise for the bed linens, duvets and their clean condition. Although there were some mixed feelings about pillow softness, the majority found them to be perfect. In conclusion, the beds at this hotel offer a blend of coziness, quality and comfort, ensuring guests wake up refreshed and ready for their day.
Holiday Inn Helsinki West - Ruoholahti maintains an impressively high standard of cleanliness. Guests frequently highlight the hotel as very neat and clean with spotless rooms and immaculate common areas contributing to a comfortable stay. The rooms are consistently described as well-maintained, tidy and functional, offering a peaceful environment conducive to rest. Some reviews emphasize that the facilities are impeccable and the overall structure is very clean, creating a welcoming and cozy atmosphere.
Although the vast majority of feedback underscores exceptional cleanliness, a few reviews point out minor issues, such as occasional oversights in room cleaning or specific areas requiring more attention, like windows or dust on surfaces. Nonetheless, these instances are exceptions in an otherwise highly positive narrative about cleanliness. The housekeeping staff's diligence ensures that rooms are cleaned well every day, adding to guests' satisfaction.
Overall, the hotel's commitment to maintaining high cleanliness standards is clear with guests repeatedly noting the clean and well-maintained rooms and public spaces. This focus on cleanliness, combined with an accessible location and modern facilities, makes Holiday Inn Helsinki West - Ruoholahti an appealing choice for travelers seeking a clean and comfortable stay.
Guests of the Holiday Inn Helsinki West - Ruoholahti by IHG, consistently praise the hotel's exceptional staff. Reviews highlight the team as friendly, helpful and professional, creating a welcoming atmosphere for all guests. The receptionists, including a notably excellent Oona, receive special mentions for their efficient and accommodating service. Many guests appreciate the staff's readiness to provide assistance and fulfill extra requests, contributing to a pleasant and enjoyable stay.
Visitors frequently describe the staff as very nice, polite and attentive with several reviews noting their warm demeanor and genuine friendliness. The team is recognized for their excellent customer service, flexibility and understanding, ensuring guests feel supported and well taken care of.
Overall, the hotel's staff earns high marks for their competence and dedication, leaving a positive impression on guests and significantly enhancing the travel experience.
The Holiday Inn Helsinki West - Ruoholahti offers a commendable experience when it comes to internet connectivity. Guests frequently praise the availability of free, high-speed wifi throughout the hotel. The wifi is often described as good quality and fast, making it suitable for various online activities. Many reviewers highlight the ease of connecting to the wifi and the reliable performance in all areas of the hotel. However, some feedback suggests occasional connectivity issues with reports of multiple connections and disconnections or instances where the wifi was not working. Overall, the hotel's wifi service is generally well-regarded, enhancing the comfort of stays for those needing consistent internet access.
The Holiday Inn Helsinki West - Ruoholahti by IHG, boasts several amenities that make it a compelling choice for travelers, particularly its well-appointed gym and fantastic sauna facilities. Guests frequently highlight the fully equipped gym, which, despite being described as small, is consistently praised for its adequacy and extensive equipment. The friendliness of the staff further enhances the positive experience in the fitness area.
A notable aspect of this hotel is the inclusion of both the gym and sauna in the price, offering excellent value. The sauna is a beloved feature, available in the evenings and consistently hot and welcoming, making it a great way to unwind after a day of exploring the city or business meetings.
In addition to the gym and sauna, the hotel provides other family-friendly attractions such as a separate game area and a small library, enhancing the stay for guests with children. These amenities, combined with the free access to the gym and sauna, make the Holiday Inn Helsinki West - Ruoholahti a well-rounded option for both relaxation and exercise. While some facilities were occasionally impacted by COVID-19 restrictions, the focus on maintaining a high standard of amenities ensures a comfortable and enjoyable stay.
Holiday Inn Helsinki West - Ruoholahti by IHG, offers a range of parking options with both convenience and some aspects that guests find less agreeable. The hotel provides its own parking lot, including an underground garage, which many guests appreciate for its spaciousness and security. The easy and convenient access directly to the hotel from the parking areas is also a notable advantage. Furthermore, there are VIP parking spaces that grant free access.
However, the cost of parking is a recurring concern. Many guests comment on the parking fees, which are €25 per night, considering them quite high. Some guests were surprised by these additional charges, finding them excessive and a burden on their budget. The limited number of parking spaces available has also been mentioned with some guests struggling to find a spot.
For those traveling by motorcycle or needing secure parking, the hotel offers notable facilities. Despite the pricing issues, the convenience and safety of the parking options appeal to many. Overall, while the parking facilities at Holiday Inn Helsinki West are seen as a significant plus, the cost is a point of contention among guests.
Holiday Inn Helsinki West - Ruoholahti by IHG, is repeatedly highlighted in guest reviews as an exceptional choice for families. The hotel stands out for its numerous child-friendly amenities, including a dedicated children's play corner in the lobby and an additional playroom specifically for kids. Families have access to various family activities, ensuring that children are well taken care of during their stay.
One of the standout features of the hotel is its dining policy for children, who can eat for free when dining with an adult. This generous offering extends to dinner, where children under 13 dine without charge and meals from the adult menu are available at a 50% discount. The hotel also provides activity bags and other treats for children, adding to its family-friendly atmosphere.
The hotel's location is another draw, being close to parks that offer additional recreational opportunities for children. Guests also appreciate the spacious and quiet rooms, making the stay comfortable and peaceful. The hotel's lobby is described as cozy with a specific area for children to play and the overall atmosphere is very welcoming for families.
Parents commend the attentive and friendly staff, who are particularly good with children, ensuring a pleasant stay for families. Amenities like the iron in the bathroom, ample towel hooks and wardrobe space are minor details that contribute to the overall convenience and satisfaction.
In summary, Holiday Inn Helsinki West - Ruoholahti is portrayed as an ideal, super family-friendly hotel. It provides a range of activities and facilities for children, offers excellent dining options for families and maintains a welcoming atmosphere with attentive service, making it a perfect choice for a family vacation.
Holiday Inn Helsinki West - Ruoholahti offers convenient access to the bustling nightlife of Helsinki. The metro station nearby ensures easy transportation, connecting guests directly to the airport and making city exploration straightforward. Several bars and clubs are within walking distance, providing good nightlife options for those looking to enjoy their evenings. While the immediate area around the hotel is generally quiet at night, some noise can occasionally be heard. Note that the hotel's bar closes early, so for late-night activities, heading out to nearby establishments is recommended.
Holiday Inn Helsinki West - Ruoholahti by IHG is recognized for its good value for money, offering the quality and service expected from a four-star hotel. Guests consistently appreciate the excellent customer service and the professional, friendly staff. The hotel boasts complete facilities and amenities that align with four-star standards, ensuring a comfortable and high-quality stay. Reviewers highlight a good mix of quality and price, noting the well-maintained interiors and the overall high standard of the facilities.
While the hotel fulfills its four-star promise, there are mentions of small bathrooms and occasional waiting queues between 3-4 pm, which some guests found frustrating. Despite these minor areas for improvement, the overall experience remains very positive. Guests enjoy the high-class environment and the quality of meals, particularly praising the good coffee. However, a suggestion for adding bathrobes and slippers for the sauna was made, which could enhance the four-star feel even further.
In summary, Holiday Inn Helsinki West - Ruoholahti provides a reliable, quality stay with excellent customer service, making it a solid choice for travelers seeking good accommodation in Helsinki.
Holiday Inn Helsinki West - Ruoholahti by IHG, is highly regarded for its business-friendly atmosphere, making it an ideal choice for business travelers. The hotel offers a variety of business facilities, including conference and meeting venues and is praised for being a functional and modern business hotel. Guests find the location perfect as it is situated in the midst of the Ruoholahti office area, providing excellent connectivity and transportation options.
The hotel features soundproof and quiet rooms, which are suitable for work and rest, providing a conducive environment for business activities. The workspace in the rooms includes good working desks and reliable internet, adding to the convenience for those on business trips. Additionally, the hotel boasts a well-equipped gym, which is a great facility for winding down after a busy workday.
Service and dining options receive positive feedback with mentions of a good kitchen and great breakfast that caters to a range of tastes, making it appealing for guests of all ages. The hotel’s modern amenities and perfect service add to its appeal, ensuring a comfortable stay for every business traveler.
Overall, Holiday Inn Helsinki West - Ruoholahti stands out as a business-friendly hotel, well-suited for those traveling for work with its excellent location, professional services and modern facilities.
The accessibility of Holiday Inn Helsinki West - Ruoholahti, an IHG Hotel, leaves a positive impression on guests with disabilities. The hotel boasts accessible rooms and is fully wheelchair accessible. Visitors find the location within walking distance of shops and the city center with good transportation connections nearby. The proximity to public transport makes it easy for guests to navigate with the metro station conveniently close and offering connections to Helsinki's center just minutes away.
The hotel's infrastructure supports people with mobility restrictions, featuring convenient entries and excellent bathroom amenities, although a high threshold at the bathroom entrance was noted. The overall accessibility is highlighted by both the facilities and the surrounding area's easy accessibility by public transport, emphasizing a location conducive to wheelchair users.
In addition to practical features, the hotel's relaxing sauna, accessible without prior reservation between 6pm and 11pm, offers a welcoming experience for all guests. Despite some minor issues, the majority of feedback underscores the hotel's suitability for disabled persons, reflecting its great accessibility and visitor convenience.
The Holiday Inn Helsinki West - Ruoholahti by IHG, offers a blend of comfort and style that enhances a stay in Helsinki. Guests frequently mention the luxury experience afforded by the hotel's modern design, stylish color schemes and high-end amenities. Luxurious rooms and beds contribute significantly to the comfortable stay, ensuring a well-rested visit. The breakfast service is noted for being very delicious and extensive, adding to the overall luxurious feel of the hotel. Although the property itself is not described as overtly luxurious, it does offer everything necessary for an enjoyable stay, highlighted by well-insulated rooms that maintain tranquility and peace. Minor suggestions for improvement include the addition of conditioner in the shower and hand cream near the sink. Overall, Holiday Inn Helsinki West - Ruoholahti offers quality accommodations with a touch of luxury, suitable for both short and extended stays.
The 'Holiday Inn Helsinki West - Ruoholahti by IHG' emerges as an ideal option for visitors traveling with their furry friends. It's consistently described as a dog-friendly hotel with dedicated amenities and services catering to pets. Pets, including dogs and cats, are warmly welcomed and the staff is noted for being accommodating to guests with animals.
Travelers can enjoy the convenience of bringing their pets, as dogs and cats are allowed at no extra charge. For those arriving with dogs, the hotel even provides a welcome kit, making the stay even more comfortable for the canine companions.
The hotel location is particularly beneficial for pet owners with a dog park located nearby in Lapinlahti park, offering opportunities for outdoor activity and exercise for pets. Overall, the hotel effortlessly accommodates pets, making it a hassle-free experience for guests traveling with animals.
Location Show Map
Location
Visitors highlighted the convenience of having a large supermarket and shopping center just across the street. For those interested in events at the Kaapelitehdas or the western port for ferries to Tallinn, the hotel provides an excellent staging point. The nearby parks and coastal walking paths also add a pleasant touch to the surroundings.
While some reviews mentioned the area being a primarily office district and a bit off the beaten path, the proximity to public transportation and amenities like 24-hour grocery stores mitigated any inconvenience. Guests noted the ease of getting to main attractions, either by a short metro ride or by a leisurely walk.
Overall, the Holiday Inn Helsinki West is praised for its practical and quiet location, combining peaceful surroundings with the convenience of quick access to central Helsinki. Whether it’s for business or leisure, the hotel offers excellent value for money with its well-connected setting.
Breakfast
Many guests appreciate the friendly and efficient service and the pleasant, cozy breakfast area. Although the majority of reviews are positive, a few guests noted areas for improvement, such as the simplicity of the breakfast offering, the small size of the breakfast area and occasional lack of variety. However, these points were minor compared to the overall satisfaction expressed.
Guests also value the inclusion of breakfast in the room price, emphasizing that it offers good value for money. Overall, the breakfast at Holiday Inn Helsinki West - Ruoholahti is described as a highlight of the stay, contributing to a pleasant and enjoyable experience.
Dinner
However, there are notable limitations. The restaurant is closed on Sunday evenings and only operates until 10:15 PM on other nights, leaving guests without dining options later in the evening or on Sundays. Moreover, the dinner menu is described as limited and underwhelming with some expressing a need for more varied and local dishes. There were also mentions of delays in food service and occasional underperformance in the kitchen.
While breakfast was commonly highlighted as one of the best aspects, offering good quality despite limited vegetarian options and a cramped dining area, both breakfast and dinner have received mixed reviews. The cozy atmosphere and friendly staff are points of strength, making for an overall positive dining experience with room for improvement in menu variety and availability.
Rooms
The rooms are noted for their quietness and soundproofing, contributing to a peaceful environment despite the hotel’s urban location. The bathrooms are generally clean and spacious with some rooms featuring bathtubs. Comfortable beds, pillows and linens are consistently highlighted as making for a restful stay.
Guests can expect a good-sized room that is clean, bright and comfortable, offering either sea views or views of the city. The hotel maintains a high standard of cleanliness both in the rooms and public areas and the regular room servicing is appreciated by visitors. Although some rooms can become slightly too warm or stuffy, the overall comfort and functionality of the accommodations make up for these minor issues.
Families are well-catered for with children’s treats provided during stays and rooms spacious enough for families. Additionally, the rooms are generally reflective of what is advertised, leaving guests with few surprises.
In short, the hotel provides a dependable and pleasant accommodation experience with a focus on cleanliness, comfort and functionality—ideal for both short and extended stays in Helsinki.
Beds
Visitors appreciate the well-set-up beds, noting their size and coziness, whether it be a double, twin or a combination of two twin beds standing close together. Many reviews emphasize the soft and cozy nature of the beds with some even describing them as superb and excellent. A few guests noted firmness, yet still found the beds comfortable to sleep in.
The overall comfort translates into a good night's sleep with high praise for the bed linens, duvets and their clean condition. Although there were some mixed feelings about pillow softness, the majority found them to be perfect. In conclusion, the beds at this hotel offer a blend of coziness, quality and comfort, ensuring guests wake up refreshed and ready for their day.
Cleanliness
Although the vast majority of feedback underscores exceptional cleanliness, a few reviews point out minor issues, such as occasional oversights in room cleaning or specific areas requiring more attention, like windows or dust on surfaces. Nonetheless, these instances are exceptions in an otherwise highly positive narrative about cleanliness. The housekeeping staff's diligence ensures that rooms are cleaned well every day, adding to guests' satisfaction.
Overall, the hotel's commitment to maintaining high cleanliness standards is clear with guests repeatedly noting the clean and well-maintained rooms and public spaces. This focus on cleanliness, combined with an accessible location and modern facilities, makes Holiday Inn Helsinki West - Ruoholahti an appealing choice for travelers seeking a clean and comfortable stay.
Staff
Visitors frequently describe the staff as very nice, polite and attentive with several reviews noting their warm demeanor and genuine friendliness. The team is recognized for their excellent customer service, flexibility and understanding, ensuring guests feel supported and well taken care of.
Overall, the hotel's staff earns high marks for their competence and dedication, leaving a positive impression on guests and significantly enhancing the travel experience.
Wi-Fi
Gym
A notable aspect of this hotel is the inclusion of both the gym and sauna in the price, offering excellent value. The sauna is a beloved feature, available in the evenings and consistently hot and welcoming, making it a great way to unwind after a day of exploring the city or business meetings.
In addition to the gym and sauna, the hotel provides other family-friendly attractions such as a separate game area and a small library, enhancing the stay for guests with children. These amenities, combined with the free access to the gym and sauna, make the Holiday Inn Helsinki West - Ruoholahti a well-rounded option for both relaxation and exercise. While some facilities were occasionally impacted by COVID-19 restrictions, the focus on maintaining a high standard of amenities ensures a comfortable and enjoyable stay.
Parking
However, the cost of parking is a recurring concern. Many guests comment on the parking fees, which are €25 per night, considering them quite high. Some guests were surprised by these additional charges, finding them excessive and a burden on their budget. The limited number of parking spaces available has also been mentioned with some guests struggling to find a spot.
For those traveling by motorcycle or needing secure parking, the hotel offers notable facilities. Despite the pricing issues, the convenience and safety of the parking options appeal to many. Overall, while the parking facilities at Holiday Inn Helsinki West are seen as a significant plus, the cost is a point of contention among guests.
Family
One of the standout features of the hotel is its dining policy for children, who can eat for free when dining with an adult. This generous offering extends to dinner, where children under 13 dine without charge and meals from the adult menu are available at a 50% discount. The hotel also provides activity bags and other treats for children, adding to its family-friendly atmosphere.
The hotel's location is another draw, being close to parks that offer additional recreational opportunities for children. Guests also appreciate the spacious and quiet rooms, making the stay comfortable and peaceful. The hotel's lobby is described as cozy with a specific area for children to play and the overall atmosphere is very welcoming for families.
Parents commend the attentive and friendly staff, who are particularly good with children, ensuring a pleasant stay for families. Amenities like the iron in the bathroom, ample towel hooks and wardrobe space are minor details that contribute to the overall convenience and satisfaction.
In summary, Holiday Inn Helsinki West - Ruoholahti is portrayed as an ideal, super family-friendly hotel. It provides a range of activities and facilities for children, offers excellent dining options for families and maintains a welcoming atmosphere with attentive service, making it a perfect choice for a family vacation.
Nightlife
4 Star
While the hotel fulfills its four-star promise, there are mentions of small bathrooms and occasional waiting queues between 3-4 pm, which some guests found frustrating. Despite these minor areas for improvement, the overall experience remains very positive. Guests enjoy the high-class environment and the quality of meals, particularly praising the good coffee. However, a suggestion for adding bathrobes and slippers for the sauna was made, which could enhance the four-star feel even further.
In summary, Holiday Inn Helsinki West - Ruoholahti provides a reliable, quality stay with excellent customer service, making it a solid choice for travelers seeking good accommodation in Helsinki.
Business
The hotel features soundproof and quiet rooms, which are suitable for work and rest, providing a conducive environment for business activities. The workspace in the rooms includes good working desks and reliable internet, adding to the convenience for those on business trips. Additionally, the hotel boasts a well-equipped gym, which is a great facility for winding down after a busy workday.
Service and dining options receive positive feedback with mentions of a good kitchen and great breakfast that caters to a range of tastes, making it appealing for guests of all ages. The hotel’s modern amenities and perfect service add to its appeal, ensuring a comfortable stay for every business traveler.
Overall, Holiday Inn Helsinki West - Ruoholahti stands out as a business-friendly hotel, well-suited for those traveling for work with its excellent location, professional services and modern facilities.
Accessible
The hotel's infrastructure supports people with mobility restrictions, featuring convenient entries and excellent bathroom amenities, although a high threshold at the bathroom entrance was noted. The overall accessibility is highlighted by both the facilities and the surrounding area's easy accessibility by public transport, emphasizing a location conducive to wheelchair users.
In addition to practical features, the hotel's relaxing sauna, accessible without prior reservation between 6pm and 11pm, offers a welcoming experience for all guests. Despite some minor issues, the majority of feedback underscores the hotel's suitability for disabled persons, reflecting its great accessibility and visitor convenience.
Luxury
Dog Friendly
Travelers can enjoy the convenience of bringing their pets, as dogs and cats are allowed at no extra charge. For those arriving with dogs, the hotel even provides a welcome kit, making the stay even more comfortable for the canine companions.
The hotel location is particularly beneficial for pet owners with a dog park located nearby in Lapinlahti park, offering opportunities for outdoor activity and exercise for pets. Overall, the hotel effortlessly accommodates pets, making it a hassle-free experience for guests traveling with animals.
No, Holiday Inn Helsinki West - Ruoholahti by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Helsinki West - Ruoholahti by IHG.
Yes, Holiday Inn Helsinki West - Ruoholahti by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Helsinki West - Ruoholahti by IHG.
Yes, Holiday Inn Helsinki West - Ruoholahti by IHG has a gym.
Location Show Map
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