Info
Summary of reviewsQuality Inn Pelham I-65 exit 246 boasts a favorable location right off Interstate 65 at exit 246, making it a convenient stopping point for travelers. The hotel's proximity to a variety of dining options and the Oak Mountain Amphitheater, which is just a short walk away, enhances its appeal for both leisure and business guests. The location is often highlighted as one of the hotel's major advantages.
Breakfast at the hotel receives mixed reviews, though several guests appreciate the selection and quality of food items such as sandwiches, waffles, and fresh orange juice. The service provided by the breakfast staff is commendable, further complemented by the hotel's strategic location. For those seeking basic morning nourishment, the breakfast offerings generally meet expectations, though some guests express a desire for more variety.
Room accommodations at the Quality Inn Pelham I-65 offer a blend of experiences. Some rooms are notably clean and comfortable, with plush beds gaining positive remarks. However, there are reports of certain areas needing updates and repairs, including concerns about cleanliness, odors, and facilities like shower drainage. Despite these issues, the convenient location and friendly staff assistance enhance the overall stay experience.
Cleanliness at the hotel receives mixed feedback. Many guests commend the clean and comfortable rooms, supported by the welcoming atmosphere created by the friendly staff. While there are instances of dissatisfaction, such as reports of stained linens and unclean floors, the hotel's efforts to maintain a secure environment with floodlights in the parking area are acknowledged.
The staff at Quality Inn Pelham I-65 is often praised for their friendly and professional demeanor. Their exceptional customer service, particularly from the front desk agents and breakfast area staff, contributes positively to the guest experience. Even as some room furnishings require updates, the staff's helpfulness and courtesy add a pleasant touch to the hotel environment.
The beds at the hotel are often highlighted for their comfort, adding positively to the accommodation experience. While some guests find the bed height awkward or the pillows less comfortable, the overall sentiment leans towards a favorable assessment of bed comfort, contributing to a restful stay.
Show moreRead review summaries for all categories
Categories
