Country Inn & Suites by Radisson, Helen, GA

Helen 34.70119500, -83.72449900 , 877 Edelweiss Strasse (Show on Map)
7.6
Good


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Summary of reviewsCountry Inn & Suites by Radisson in Helen, GA, stands out for its prime location, making it a top choice for visitors wanting to explore the charming town on foot. The hotel is praised for its cleanliness, friendly staff and convenient proximity to local attractions, including the main strip of restaurants and shops. Guests appreciate the complimentary breakfast, which is often mentioned as a pleasant start to the day, despite some mixed reviews about variety and quality due to COVID-19 restrictions.

The guest rooms are generally clean, spacious and comfortable with special amenities like electric fireplaces and Jacuzzi tubs in select rooms. While many reviews highlight the comfort of the beds, opinions on firmness vary. Maintenance issues and dated decor do surface in feedback, but overall, the rooms are well-suited for a comfortable stay, especially for families.

Staff at the hotel receive high praise for their friendliness and professionalism, contributing significantly to a welcoming and enjoyable guest experience. However, the common areas, including hallways and the pool, have received comments on cleanliness and maintenance that suggest the property could benefit from updates and deeper cleaning efforts.

Family-friendly amenities like the indoor pool and workout room make it an attractive option for those traveling with children. While the WiFi experience is mixed with some guests reporting excellent connectivity and others finding it lacking, the general consensus remains positive.

Despite being described as dated and showing signs of age, the hotel offers a homely atmosphere with cozy elements such as inviting fireplaces both in rooms and the lobby. For business travelers, while the business services and WiFi connectivity have room for improvement, the hotel still manages to meet essential needs.

In summary, Country Inn & Suites by Radisson in Helen, GA, excels with its central location, staff friendliness and family-friendly amenities, making it a recommended choice for those looking to experience the best of Helen, GA. However, potential guests should be aware of possible inconsistencies in cleanliness and room maintenance.
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Categories
Family Friendly Hotel
This hotel offers family-friendly amenities such as a pool and complimentary breakfast. Its location in Helen provides easy access to local attractions suitable for families.

Hotel with Swimming Pool
This hotel features an indoor pool, making it a great option for year-round swimming. It also offers a good location close to downtown Helen.

  Indoor Pool  


Accessible Hotel
This hotel provides wheelchair accessibility throughout its grounds, ensuring ease of movement for guests. It specifically offers a '1 King Accessible Roll-In Shower room,' catering to guests requiring this particular feature for bathing.

Hotel with Gym
Likely provides fitness amenities as part of the Country Inn & Suites brand standard, though specific details are not available in the listing.

3-Star Hotel
Features an indoor pool and free WiFi. It is located within walking distance of the Chattahoochee River. Close to the attractions.

Hotel with Rooms With Fireplace

Hotel for Honeymoon

Business Hotel

Hotel with Indoor Pool

Room Types
Standard Queen Room with Two Queen Beds- Non Smoking This room features a cable TV, microwave, refrigerator, and coffee-making facilities.

Standard King Room- Non Smoking This room features a cable TV, microwave, refrigerator, and coffee-making facilities.

Standard King Room - Disability Access Non Smoking This accessible room features a cable TV, microwave, refrigerator, and coffee-making facilities.

Standard King Room with Roll-In Shower - Disability Access Non Smoking This accessible room features a cable TV, microwave, refrigerator, and coffee-making facilities.

One-Bedroom Suite with Two Queen Beds and Sofa Bed - Non-Smoking The suite is furnished with a desk and a seating area. The unit offers 3 beds.

Standard King Room with Fireplace- Non Smoking This double room features a fireplace. The double room features a tea and coffee maker. The unit has 1 bed.

King Room with Spa Bath This double room offers a spa bath. The double room provides a tea and coffee maker. The unit offers 1 bed.

One-Bedroom King Suite with Sofa Bed - Non-Smoking The suite offers a tea and coffee maker and a seating area. The unit offers 2 beds.

Guest Reviews
7.6
Good
Location
Country Inn & Suites by Radisson in Helen, GA, boasts a prime location highly praised by its visitors. The hotel is conveniently situated within walking distance to everything the charming town has to offer, including the main strip of restaurants, shops and various attractions. This central positioning makes it ideal for guests who enjoy exploring on foot, seamlessly integrating into the lively downtown area.

Beyond its advantageous placement, the hotel is noted for its cleanliness and the friendliness of the staff, enhancing the overall guest experience. The rooms are comfortable and well-maintained with some even featuring special amenities like a jacuzzi tub. Additionally, the hotel provides ample parking, which is a significant convenience for those traveling by car.

Guests also appreciate the complimentary breakfast, which is frequently mentioned as a pleasant start to the day. While some reviews highlighted areas in need of improvement, the general sentiment remains positive towards the hotel's location and service quality. For families, the indoor pool is an attractive perk, especially when traveling with children.

Overall, the combination of a great location, friendly staff and clean facilities makes Country Inn & Suites by Radisson an excellent choice for visitors seeking to experience the best of Helen, GA.

Breakfast
The breakfast at Country Inn & Suites by Radisson, Helen, GA, receives mixed but predominantly positive feedback from guests. Many guests describe it as great, excellent and very good, noting the variety of options and the hot, plentiful selections. There are numerous mentions of the breakfast being satisfying with a good or a great selection, including options suitable for picky eaters and children. The breakfast area is often highlighted as clean and the staff as friendly and welcoming, contributing significantly to the positive experience.

However, a few guests reported not-so-great experiences, mentioning instances of poor quality, lack of options or issues with specific items like moldy bagels or expired food. Some reviews mention that COVID-19 affected the breakfast offerings, resulting in prepackaged items or grab-and-go options which didn't meet some guests' expectations.

Overall, the breakfast is generally well-received, praised for its taste, variety and the effort of the staff, which makes it a notable part of the stay at this hotel.

Rooms
The Country Inn & Suites by Radisson, Helen, GA, offers a mixed bag of experiences when it comes to their guest rooms. Positively, many reviews highlight that rooms are consistently clean, spacious and comfortable, providing a cozy atmosphere with features like electric fireplaces and Jacuzzi tubs in select rooms. The king-size beds are generally praised for their comfort and guests find the layout of the suites accommodating for families. Additionally, the hotel’s central location adds to its convenience, allowing easy access to local attractions on foot.

However, some guests noted areas needing improvement. Several rooms and hallways appear dated with peeling paint, stained carpets and fixtures showing signs of wear. Maintenance issues such as broken tiles near elevator doors and non-functional air conditioning units were mentioned. Cleanliness, while often satisfactory, did have lapses with instances of unvacuumed floors, dirty bathrooms and unpleasant odors. Noise levels in the rooms, thin walls and issues with room readiness upon check-in also surfaced in the feedback.

Overall, while the rooms at Country Inn & Suites by Radisson in Helen, GA, provide a comfortable stay and are well-suited for families, potential guests might encounter some inconsistencies in maintenance and cleanliness.

Beds
Nestled in the charming town of Helen, GA, the Country Inn & Suites by Radisson presents a mixed bag when it comes to matters of comfort on the sleep front. A wide spectrum of guest experiences unfolds with an overwhelming consensus hinting at diverse preferences for bed firmness. For many, beds were very comfortable or described as comfy and clean, propelling restful nights and contented mornings.

However, opinions vary with a recurrent mention of beds being on the firmer side. The firm beds were appreciated by some guests, yet others found them a bit too hard for their liking. Instances of cleanliness issues were sporadic with some guests noting stains on linens and less-than-fresh comforters. While these concerns were promptly addressed by the staff when brought to their attention, it hints at variability in housekeeping standards.

On the flip side, several reviews highlight the beds as great and superior, implying that segments of guests found the sleep experience highly satisfactory. Discussions around the need for upgraded mattresses suggest that some beds might be past their prime with complaints of old or sagging mattresses needing replacement. Pillows elicited mixed feedback with some guests finding them fluffy and others noting a lack of support or signs of wear.

To sum up, while there are notable positive statements about bed comfort at Country Inn & Suites by Radisson in Helen, GA, consistency appears to be an area for improvement. Prospective guests might experience anything from a perfectly restful sleep to a night on a mattress that feels a bit too firm or in need of updating.

Cleanliness
Country Inn & Suites by Radisson in Helen, GA, presents a mixed bag of experiences regarding its cleanliness. Positively, many guests found their rooms to be clean and comfortable, describing the property as very clean and well-maintained. The friendly staff and convenient location also add to the hotel's appeal. Some guests highlighted the clean linens, bathrooms and general upkeep of their rooms.

However, there are notable inconsistencies, especially concerning common areas like hallways, stairwells and the pool area. Numerous reviews pointed out dirty carpets, sticky elevator floors and a persistent musty odor in the hallways. Filthy and stained carpets were repeatedly mentioned, indicating a need for thorough deep cleaning and updates. Several guests reported visible mold, broken tiles and dirt in both private and communal spaces.

The pool, in particular, received frequent negative comments with guests describing it as green, murky and needing significant attention. The overall theme suggests that while individual rooms might offer a clean and comfortable stay, the hotel could benefit from substantial improvements in maintaining its common areas and fixtures.

In summary, while the Country Inn & Suites by Radisson in Helen, GA, can be a pleasant stay due to its location and staff, potential guests should be prepared for varying levels of cleanliness, especially in shared spaces and older areas of the hotel.

Staff
The staff at Country Inn & Suites by Radisson, Helen, GA, receives high praise for their friendliness and professionalism from numerous guests. Many reviewers highlight the exceptional service provided by the breakfast crew, describing them as not only efficient but also very welcoming. The front desk staff frequently earns commendations for being pleasant, polite and helpful, enhancing overall guest experiences. Housekeeping is noted for being accommodating and attentive, ensuring a welcoming stay. While a few comments suggest room for improvement in certain interactions, the general consensus portrays a dedicated team committed to making guests feel comfortable and well cared for. Their warm demeanor and effective service make the hotel a standout choice in Helen, GA.

Wi-Fi
Guests at the Country Inn & Suites by Radisson in Helen, GA have varied experiences with the WiFi. While some appreciated the strong and fast WiFi, particularly in the lobby, others found it to be slow with frequent connectivity issues in their rooms. Many guests noted that the free WiFi was a benefit and some found it reliable for their needs, despite it having areas for improvement. However, there were a number of recurring complaints about the WiFi speed and connectivity, suggesting that it could benefit from an update to ensure a more consistent and faster experience for all guests.

Family
The Country Inn & Suites by Radisson in Helen, GA, offers a range of activities that cater to families and children, creating a family-friendly atmosphere. The hotel’s swimming pool is a highlight with children particularly enjoying it as a fun activity. There's also a workout room available, which some children found enjoyable as an added indoor activity. The family suites are well-set and spacious, accommodating larger families comfortably and making it a good choice for a family trip. Despite some issues with pool maintenance and gym conditions, the overall environment remains favorable for families, contributing to a generally happy and relaxed family vacation. The engaging family atmosphere and child-friendly amenities ensure that it remains a popular choice for family holidays.

3 Star
'Country Inn & Suites by Radisson' in Helen, GA offers an adequate homestay experience with a standard level of three-star quality. The hotel is clean but undeniably dated and showing its age in various aspects. The property appears somewhat old-fashioned and could benefit from upgrades and renovations to enhance guest satisfaction.

Though the rooms are nice and equipped with basic amenities, they reflect the worn-out and tired state of the hotel, making it feel more like a two-star establishment rather than three. While it's not the most modern accommodation, it provides a reasonable place to rest after a long day, making it suitable for those looking for a simple, quiet getaway.

Overall, while 'Country Inn & Suites by Radisson' meets essential lodging requirements, its value for money remains questionable compared to more updated four-star options available at similar rates.

Rooms with Fireplace
The Country Inn & Suites by Radisson in Helen, GA, receives glowing remarks from guests who appreciated the cozy and charming features of the hotel, particularly the fireplaces. Many were pleasantly surprised by the electric fireplace in their rooms, which added an unexpected touch of comfort and warmth. Guests frequently noted how it enhanced their stay, describing the fireplace as great, nice and even gorgeous. The hotel's main lobby also garnered positive feedback for its inviting atmosphere, especially when the fireplace was lit, contributing to a beautiful and festive environment. Overall, the fireplaces, both in the rooms and the lobby, provided guests with a memorable and delightful experience, adding to the hotel's comfortable ambiance.

Business
Country Inn & Suites by Radisson in Helen, GA seems to receive mixed feedback from business travelers, yet there are notable positive aspects worth mentioning. Despite the business center having limited hours and not being well-equipped, some guests have found the business service to be excellent. Those needing a space for work may find the available amenities somewhat lacking, yet others have found the business center to be satisfactory for their needs. Connectivity issues with the wifi have been a concern for some, which is crucial for those needing reliable internet access. Although there isn't a dedicated business center, certain reviews have suggested that the hotel still provides good overall experience for business travelers.

Accessible
Country Inn & Suites by Radisson in Helen, GA offers a generally accessible experience for guests with disabilities, although there are some areas that could use improvement. The location of the hotel is a major advantage, situated within easy walking distance of all the necessary shops and attractions, making it convenient for guests. However, the elevator service has received mixed feedback. Some guests found the elevator difficult to use or in poor working condition and there were mentions of needing an additional elevator to better accommodate guests. Additionally, there was dissatisfaction from a guest who requested a handicapped room but was not informed ahead of time that it was out of order. Improved communication and elevator functionality could enhance the accessibility rating of the hotel.


Yes, Country Inn & Suites by Radisson, Helen, GA has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Country Inn & Suites by Radisson, Helen, GA.

No, Country Inn & Suites by Radisson, Helen, GA doesn't allow dogs.

No, parking facilities aren't available at Country Inn & Suites by Radisson, Helen, GA.

Yes, Country Inn & Suites by Radisson, Helen, GA has a gym.

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