Altstadt Hotel
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Summary of reviewsNestled in the heart of Heidelberg, Altstadt Hotel enjoys exceptional praise for its central location, situated at the entrance of the historic old town and close to the main train station. Guests appreciate the hotel's prime position which offers easy access to the picturesque promenades, landmarks and a variety of local attractions. The convenience of exploring the city on foot coupled with the hotel's quiet and peaceful environment makes it a prime choice for visitors.
The staff at Altstadt Hotel significantly enhance the guest experience with their friendliness, attentiveness and helpfulness. From the receptionists to the managing director, the team is frequently commended for their hospitable nature and efforts to ensure guests feel welcome and comfortable.
Cleanliness is another strong suit; rooms and bathrooms are generally kept tidy and in good condition. While some areas could use more attention, such as dust in rooms and worn-out features, the overall perception of the hotel's cleanliness is positive, making it a satisfactory choice for travelers seeking straightforward, no-frills accommodation.
Breakfast at Altstadt Hotel offers a mixed experience. Many guests enjoy the fresh and delicious offerings, appreciating the comprehensive and well-arranged buffet which includes fresh food, plenty of coffee and tea and appetizing items like quail eggs. However, some guests feel the breakfast room can be cramped and the selection minimal or occasionally stale. Despite this, the breakfast is generally deemed acceptable for the price.
Room accommodations are basic yet functional with guests consistently praising the cleanliness. Quiet nights, particularly in courtyard-facing rooms, ensure restful sleep. However, feedback on room size, bed comfort and amenities is mixed. While some rooms are sufficiently spacious for families, others find the sleeping arrangements cramped. There’s a notable call for upgrades to the mattresses, which are often described as old and uncomfortable.
Overall, the Altstadt Hotel is highly regarded for its unbeatable location, clean environment and excellent service from the staff. Despite some areas needing improvement, particularly the beds and certain amenities, it remains a favored choice for travelers wanting to immerse themselves in the charm of Heidelberg's old town.
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The staff at Altstadt Hotel significantly enhance the guest experience with their friendliness, attentiveness and helpfulness. From the receptionists to the managing director, the team is frequently commended for their hospitable nature and efforts to ensure guests feel welcome and comfortable.
Cleanliness is another strong suit; rooms and bathrooms are generally kept tidy and in good condition. While some areas could use more attention, such as dust in rooms and worn-out features, the overall perception of the hotel's cleanliness is positive, making it a satisfactory choice for travelers seeking straightforward, no-frills accommodation.
Breakfast at Altstadt Hotel offers a mixed experience. Many guests enjoy the fresh and delicious offerings, appreciating the comprehensive and well-arranged buffet which includes fresh food, plenty of coffee and tea and appetizing items like quail eggs. However, some guests feel the breakfast room can be cramped and the selection minimal or occasionally stale. Despite this, the breakfast is generally deemed acceptable for the price.
Room accommodations are basic yet functional with guests consistently praising the cleanliness. Quiet nights, particularly in courtyard-facing rooms, ensure restful sleep. However, feedback on room size, bed comfort and amenities is mixed. While some rooms are sufficiently spacious for families, others find the sleeping arrangements cramped. There’s a notable call for upgrades to the mattresses, which are often described as old and uncomfortable.
Overall, the Altstadt Hotel is highly regarded for its unbeatable location, clean environment and excellent service from the staff. Despite some areas needing improvement, particularly the beds and certain amenities, it remains a favored choice for travelers wanting to immerse themselves in the charm of Heidelberg's old town.
Guest House with Free Wi-Fi
Offers free Wi-Fi.
Small Guest House
Located in the heart of Heidelberg's old town, this guesthouse offers a charming and intimate experience. Its central location allows guests to easily explore the city's historic sites and cultural attractions.
3-Star Guest House
This hotel provides a comfortable and reliable stay in the old town. Its location and service make it a good choice for value-conscious travelers.
Guest Reviews
Altstadt Hotel in Heidelberg enjoys high praise for its prime location. Nestled in the heart of the city, it offers easy access to the historic old town and places guests right at the beginning of the pedestrian zone, ensuring a truly central experience. Visitors appreciate the hotel's proximity to the main train station and the picturesque promenades of the old town, making it an excellent starting point for exploring the city’s landmarks.
Despite its central location, the hotel manages to provide a quiet and peaceful environment for a pleasant stay. Guests frequently highlight how everything is easily accessible on foot with many describing it as perfect, superbly situated and ideal for convenience. The affordability of the hotel, paired with its location at the entrance of Old Town, adds to its appeal.
While some noted the rooms might be a bit outdated, the cleanliness and the friendly staff received notable commendation. Overall, the exceptional location of Altstadt Hotel makes it a standout choice for visitors looking to immerse themselves in the charm of Heidelberg's old town.
Altstadt Hotel offers a mixed breakfast experience as evident from guest reviews. On the positive side, many guests found the breakfast to be comprehensive, fresh and delicious with some describing it as very appetizing and well-arranged. The breakfast buffet often featured fresh food, plenty of coffee and tea and was generally seen as sufficient, even offering items like quail eggs. Several reviewers appreciated the friendly and helpful staff, contributing to a pleasant dining atmosphere.
However, not all feedback was glowing. Some guests noted that the breakfast room was cramped and the selection was minimal or meager with instances of uncleanliness and stale items, such as dry or moldy bread. Despite occasional issues with replenishment and presentation, many found the breakfast acceptable for the price of 10 €. Overall, while some guests had an excellent breakfast experience, others felt it could be improved in terms of variety and freshness.
The Altstadt Hotel offers varying experiences with its room accommodations, leaning more towards practical simplicity. Guests consistently commend the cleanliness of the rooms, emphasizing that they are kept in tidy and neat condition. Many reviewers appreciated the quiet nights, especially those in rooms facing the courtyard, ensuring a peaceful night's sleep.
Space-wise, there are mixed reviews. Some noted that rooms are sufficiently large for up to 4 people, though it's clear that several families found the sleeping arrangements a bit cramped, particularly when sofa beds were involved. Single and double rooms were described as adequately sized for their intended occupancy, if somewhat simplistic and Spartan.
Comfort levels present another divided opinion; while the beds and bedding were generally considered acceptable, some guests mentioned that the mattresses were not the most comfortable and had seen better days. The lack of amenities like a kettle or air conditioning also garnered some criticism, particularly for visitors who value these conveniences.
The bathrooms, on the other hand, were often pointed out as being on the smaller side, not always accommodating for taller individuals and in specific instances showing signs of wear like mold in the shower area. One aspect that may deter some guests is the absence of an elevator, making it less accessible for those with mobility challenges.
Lastly, while the hotel primarily provides just breakfast and cleaning services, the breakfast buffet, though small, was positively received by many guests. The overall decor and furnishings are a bit dated, yet functional, which suits travelers looking for a straightforward and unembellished place to stay.
While the 'Altstadt Hotel' has some notable features, many guests found the beds to be a significant area for improvement. Although one review mentioned the bed was comfortable, the vast majority highlighted issues with the mattresses and overall bed quality. Many described the mattresses as old, sagging and heavily worn out, leading to discomfort. This includes problems such as the mattress sinking in the middle, sliding down with movement and being too soft for some guests' preferences. Notably, the third bed in the room was frequently criticized for being makeshift and uncomfortable, making it unsuitable for a restful sleep. Double rooms were mentioned as being okay, but this was not a common sentiment. Overall, the beds at the 'Altstadt Hotel' appear to be in need of significant upgrades to meet guests' expectations for comfort.
Altstadt Hotel receives varied feedback on its cleanliness, skewing largely positive. Guests frequently highlight that rooms are indeed clean, tidy and equipped with everything necessary for a comfortable stay. The bathrooms, often described as new and very clean, also receive praise. Overall cleanliness extends to common areas, such as staircases, which are kept in exemplary condition. Some guests did note issues with dust and worn-out features and a few mentioned that the floors could use more attention. Despite these minor concerns, the general consensus views Altstadt Hotel as a clean and simple accommodation, complete with a friendly cleaning staff and a convenient location near local shopping areas.
Altstadt Hotel appears to excel in providing a positive guest experience, particularly through its staff interactions. Many guests highlight the friendliness, attentiveness and helpfulness of the entire team, including the receptionists, the owner couple and the managing director. The staff are consistently described as accommodating, eager to provide excursion tips and making efforts to ensure guests feel comfortable. The hotel management stands out for their hospitable nature, contributing to a welcoming atmosphere that guests appreciate. Although there were a few isolated mentions of less satisfactory encounters, the predominant sentiment is that the staff contributes significantly to an enjoyable and pleasant stay. This focus on guest relations makes Altstadt Hotel highly recommended for those looking to stay in the heart of the city.
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Location
Despite its central location, the hotel manages to provide a quiet and peaceful environment for a pleasant stay. Guests frequently highlight how everything is easily accessible on foot with many describing it as perfect, superbly situated and ideal for convenience. The affordability of the hotel, paired with its location at the entrance of Old Town, adds to its appeal.
While some noted the rooms might be a bit outdated, the cleanliness and the friendly staff received notable commendation. Overall, the exceptional location of Altstadt Hotel makes it a standout choice for visitors looking to immerse themselves in the charm of Heidelberg's old town.
Breakfast
However, not all feedback was glowing. Some guests noted that the breakfast room was cramped and the selection was minimal or meager with instances of uncleanliness and stale items, such as dry or moldy bread. Despite occasional issues with replenishment and presentation, many found the breakfast acceptable for the price of 10 €. Overall, while some guests had an excellent breakfast experience, others felt it could be improved in terms of variety and freshness.
Rooms
Space-wise, there are mixed reviews. Some noted that rooms are sufficiently large for up to 4 people, though it's clear that several families found the sleeping arrangements a bit cramped, particularly when sofa beds were involved. Single and double rooms were described as adequately sized for their intended occupancy, if somewhat simplistic and Spartan.
Comfort levels present another divided opinion; while the beds and bedding were generally considered acceptable, some guests mentioned that the mattresses were not the most comfortable and had seen better days. The lack of amenities like a kettle or air conditioning also garnered some criticism, particularly for visitors who value these conveniences.
The bathrooms, on the other hand, were often pointed out as being on the smaller side, not always accommodating for taller individuals and in specific instances showing signs of wear like mold in the shower area. One aspect that may deter some guests is the absence of an elevator, making it less accessible for those with mobility challenges.
Lastly, while the hotel primarily provides just breakfast and cleaning services, the breakfast buffet, though small, was positively received by many guests. The overall decor and furnishings are a bit dated, yet functional, which suits travelers looking for a straightforward and unembellished place to stay.
Beds
Cleanliness
Staff
No, Altstadt Hotel doesn't have any pool.
No, a spa isn't available at Altstadt Hotel.
No, Altstadt Hotel doesn't allow dogs.
No, parking facilities aren't available at Altstadt Hotel.
No, Altstadt Hotel doesn't have a gym.
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