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Summary of reviewsHotel Fortetsya Hetmana receives mainly positive reviews across various aspects, leaving guests with memorable and satisfying experiences. The breakfast at the hotel is frequently praised for being delicious and hearty, adding value to the stay with its inclusion in the accommodation price. Guests appreciate the choice of three different options and the efficient service in a pleasant café setting, despite occasional mentions of mediocrity.
The rooms at Hotel Fortetsya Hetmana are noted for their comfort and cleanliness, offering a bright and warm environment that promotes relaxation. Each room features an individual design, showcasing originality and attention to detail, which leaves a lasting impression. While some guests mention minor issues like narrow single beds or areas needing repair, the rooms are generally regarded as inviting and enjoyable spaces.
Cleanliness is a strong point for the hotel, with guests frequently commenting on the well-maintained and tidy state of the rooms. The tranquil and quiet atmosphere further enhances the comfortable experience, despite minor maintenance concerns such as torn wallpaper or mold in bathrooms. The friendly staff and charming decor contribute positively to the hotel's ambiance and overall impression.
The staff at Hotel Fortetsya Hetmana are commended for their attentive and helpful service. Guests describe the team as friendly, polite, and willing to fulfill additional requests, such as providing extra amenities. While there are occasional mentions of less friendly service in the restaurant, the staff generally play a significant role in creating enjoyable stays for visitors, with particular appreciation directed towards the administrator for exceptional service. Overall, Hotel Fortetsya Hetmana provides a well-rounded and positive experience, combining quality service with a charming atmosphere.
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