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Summary of reviewsPacific Residence in Hat Yai has earned high praise for its prime location, making it an excellent base for guests keen to explore the city. Its proximity to key landmarks such as the Hat Yai train station, Kim Yong Market, Lee Garden Plaza and various night markets ensures convenience for tourists. The area's walkability to numerous attractions, shopping centers and diverse food markets, including local and halal options, underscores the hotel's strategic placement. Despite its affordability, guests find that the hotel provides comfort, safety, pleasant views and responsive staff, contributing to a positive overall experience.
The hotel’s proximity to essential amenities and its strategic location add to its appeal. Guests highlight the easy access to tourist attractions, shopping centers and dining options, making it an ideal choice for experiencing the local culture and culinary delights. Public transport accessibility, such as tuktuks, further enhances convenience for visitors exploring the city, reaffirming the hotel’s optimal location.
Pacific Residence offers a variety of rooms catering to budget-conscious travelers. Rooms are typically clean, comfortable and decently sized with air conditioning and other basic amenities. While the overall cleanliness is a positive note, some guests did encounter minor issues like musty-smelling linens and sticky floors. Despite these small inconveniences, the budget-friendly pricing and central location make it a practical choice for travelers. Some minor areas for improvement include lighting at the entrance, soundproofing and maintenance of amenities like TVs and shower pressure.
Cleanliness receives mixed reviews with several guests noting general cleanliness and describing their stays as exceptional. However, there are recurrent mentions of sticky floors, musty bedding and other cleaning issues, suggesting variability in housekeeping standards.
The staff at Pacific Residence are a highlight, often described as exceptionally friendly, helpful and in some cases, multilingual, which enhances guest comfort. Despite occasional incidents of rudeness or communication challenges, the majority of guests had positive interactions with the staff, particularly praising their willingness to assist and their role in creating a welcoming atmosphere.
Overall, Pacific Residence is recognized for offering a comfortable and affordable stay with notable convenience due to its location, making it a strong option for budget travelers looking to explore Hat Yai.
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