Holiday Inn Express Hasselt by IHG
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Summary of reviewsHoliday Inn Express Hasselt by IHG, is highly praised for its prime location in the heart of Hasselt. Guests consistently commend its proximity to shops, restaurants, cafes and popular attractions like the Trixxo Theater, making it an excellent base for both business and leisure travelers. The location also allows for easy walking access to the train station and multiple parking facilities, adding further convenience for visitors.
Guests have mixed but predominantly positive feedback regarding the breakfast experience. The extensive, varied selection including fresh fruit, bread rolls, scrambled eggs and beverages is well-received. Some minor issues like overcrowding and occasionally overcooked items do arise but overall, breakfast is considered sufficient and tasty, contributing to a pleasant start to the day.
Rooms at the hotel are frequently described as clean, comfortable and spacious, ideal for both city trips and family visits. While some reviews note signs of wear and older decor, the large beds, functional design and quiet location add to a restful stay. Cleanliness is generally highlighted positively, although there are occasional lapses in housekeeping and maintenance.
The staff at Holiday Inn Express Hasselt stands out for their friendliness and helpfulness, receiving consistent praise across reviews. Their warm and professional demeanor significantly enhances the guest experience, making visitors feel welcome and well-cared for.
Free WiFi is available with mixed reviews on its performance. While many find it reliable and effective for basic online needs, some guests report inconsistent connectivity and temporary outages. Nevertheless, the provision of basic amenities in the rooms remains a positive aspect.
For night owls, the hotel’s central location offers easy access to a variety of bars, cafes and restaurants. Some noise from nearby nightlife can occur, but overall, the hotel maintains a peaceful and calm ambiance.
Beds receive varied feedback; many guests find them comfortable and spacious, though some mention the beds being too soft or narrow for their liking. Improvements in bed size and mattress firmness would enhance comfort further.
As a three-star hotel, Holiday Inn Express Hasselt provides excellent value for money. It’s recognized for its price-quality ratio, cozy, well-kept rooms and hearty breakfast, making it a cost-effective choice for budget family stays and short business trips.
The hotel is also noted for its accessibility, being highly reachable for guests with disabilities. Positive remarks are made about its proximity to public transportation and the city center. However, issues like occasional malfunctioning elevators and the layout of certain disabled rooms are noted.
Overall, Holiday Inn Express Hasselt ensures a practical, clean and enjoyable stay with its central location, friendly staff and satisfactory amenities, making it a reliable choice for travelers.
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Guests have mixed but predominantly positive feedback regarding the breakfast experience. The extensive, varied selection including fresh fruit, bread rolls, scrambled eggs and beverages is well-received. Some minor issues like overcrowding and occasionally overcooked items do arise but overall, breakfast is considered sufficient and tasty, contributing to a pleasant start to the day.
Rooms at the hotel are frequently described as clean, comfortable and spacious, ideal for both city trips and family visits. While some reviews note signs of wear and older decor, the large beds, functional design and quiet location add to a restful stay. Cleanliness is generally highlighted positively, although there are occasional lapses in housekeeping and maintenance.
The staff at Holiday Inn Express Hasselt stands out for their friendliness and helpfulness, receiving consistent praise across reviews. Their warm and professional demeanor significantly enhances the guest experience, making visitors feel welcome and well-cared for.
Free WiFi is available with mixed reviews on its performance. While many find it reliable and effective for basic online needs, some guests report inconsistent connectivity and temporary outages. Nevertheless, the provision of basic amenities in the rooms remains a positive aspect.
For night owls, the hotel’s central location offers easy access to a variety of bars, cafes and restaurants. Some noise from nearby nightlife can occur, but overall, the hotel maintains a peaceful and calm ambiance.
Beds receive varied feedback; many guests find them comfortable and spacious, though some mention the beds being too soft or narrow for their liking. Improvements in bed size and mattress firmness would enhance comfort further.
As a three-star hotel, Holiday Inn Express Hasselt provides excellent value for money. It’s recognized for its price-quality ratio, cozy, well-kept rooms and hearty breakfast, making it a cost-effective choice for budget family stays and short business trips.
The hotel is also noted for its accessibility, being highly reachable for guests with disabilities. Positive remarks are made about its proximity to public transportation and the city center. However, issues like occasional malfunctioning elevators and the layout of certain disabled rooms are noted.
Overall, Holiday Inn Express Hasselt ensures a practical, clean and enjoyable stay with its central location, friendly staff and satisfactory amenities, making it a reliable choice for travelers.
Hotel Taking Steps Towards Sustainability
This hotel is an eco-certified property, participating in the Green Key program. It employs sustainable practices such as using soap and shampoo dispensers in rooms to reduce single-use plastic waste.
Certifications:
Green Key (greenkey.global)
Answers last updated by our editors
Accessible Hotel
The Holiday Inn Express Hasselt offers accessible parking, flat terrain between parking and the entrance, and ramp access. Curb cuts are present, and wheelchair accessible parking spaces are available.
3-Star Hotel
This hotel is centrally located, with room service and breakfast available. It is close to the city center. The amenities include laundry facilities and bicycle rental.
Hotel near Nightlife Spots
Guest Reviews
Holiday Inn Express Hasselt is praised extensively for its prime location, making it an excellent base for exploring Hasselt. Guests highlight its central positioning within the heart of the city, emphasizing its proximity to shops, restaurants, cafes and popular attractions such as the Trixxo Theater and Winter Wonder Land. The hotel is also noted for being within walking distance of the train station and multiple parking facilities, adding to its convenience.
The surrounding area offers a mixture of tranquility and accessibility, allowing visitors to enjoy a peaceful stay while remaining close to the bustling city center. Guests appreciate the hotel's ease of accessibility and the fact that virtually everything can be done on foot, whether it's shopping, dining or sightseeing.
Moreover, the hotel's location is particularly favored for short stays and city trips, providing a comfortable and hassle-free experience for guests. The advantageous position of Holiday Inn Express Hasselt, coupled with a friendly atmosphere and helpful staff, ensures a pleasant visit for both business and leisure travelers alike.
The breakfast experience at Holiday Inn Express Hasselt by IHG, receives mixed but predominantly positive feedback from guests. The general consensus highlights the breakfast being extensive, varied and well-taken care of. Many appreciate the wide range of options, including fresh fruit, delicious bread rolls, scrambled eggs and diverse beverages such as coffee, tea and hot chocolate. Guests often find the breakfast to be delicious and well-prepared with some describing it as superb, excellent and perfect.
However, the breakfast area can become crowded at times, leading to delays in replenishing items like croissants, bacon and eggs. Some guests mentioned that certain items, including scrambled eggs and bacon, could be dry or overcooked and the fruit selection occasionally lacked freshness. The breakfast setup sometimes fell short of expectations with some attendees finding it basic and not extensive enough.
Despite these minor drawbacks, the breakfast is generally considered sufficient and tasty, making for a pleasant start to the day. The hotel's location and friendly staff further enhance the breakfast experience, offering guests a comfortable and enjoyable dining atmosphere.
Holiday Inn Express Hasselt by IHG, offers rooms that consistently receive praise for their cleanliness and comfort. Guests frequently find the accommodations spacious, tidy and well-equipped for a pleasant stay. The rooms are not only clean but also aesthetically pleasing and modern, making them functional for city trips and family visits, especially with their convenient interconnected rooms.
However, the rooms do show signs of wear and are occasionally described as outdated, leading to some inconsistent experiences with maintenance and decor. The hotel rooms are noted to be very clean but can suffer from the wear and tear of time, such as worn carpets and aging furniture. Some guests have mentioned issues like musty smells, noise from the hallways or neighboring rooms and minor maintenance lapses like loose curtains or low water pressure in the showers.
Despite these quirks, the large, comfortable beds, functional room design and clean bathrooms contribute to an overall positive experience. The hotel’s soundproofing and quiet location add to a restful night’s stay, although some rooms near the elevator can be noisy.
For those looking for practicality and simplicity at a good price, the Holiday Inn Express Hasselt proves to be a solid choice with its well-located premises, friendly staff and satisfactory amenities. While the rooms may benefit from updates, their notable cleanliness and the spaciousness of many provide a welcoming retreat for both short and extended stays.
The beds at the Holiday Inn Express Hasselt by IHG, receive mixed reviews from guests. Many visitors praise the comfort and spaciousness of the beds, mentioning wonderfully big beds, very comfortable mattresses and good pillows. The rooms are clean and equipped with ample amenities, contributing to a pleasant stay for many. On the positive side, beds are frequently described as cozy, blissful and perfect for a good night's sleep with specific commendations for excellent and super comfortable beds.
However, some guests note that the beds can be too soft for their liking, potentially impacting comfort during longer stays. There are also remarks about the firmness of the mattresses with some finding them strangely soft or worn-out. Another recurrent issue is the size of the beds; many reviews highlight that the beds are narrow and small, not always suitable for two persons and some sofa beds are reported to be uncomfortable or sagging.
In summary, while the hotel excels in providing clean and comfortable bedding with adequate amenities, there are areas for improvement, particularly in addressing the bed size and mattress firmness to better accommodate the diverse preferences of its guests.
Holiday Inn Express Hasselt by IHG, receives mixed feedback regarding its cleanliness. On the positive side, numerous guests commend the hotel for its very clean and tidy rooms. The general cleanliness of the hotel is frequently highlighted with visitors noting clean rooms, bathrooms, tables, plates and cutlery. Additionally, many felt the hygiene standards were satisfactory, describing the rooms as comfortable and well-maintained.
However, there are recurring mentions of specific cleanliness issues. Some guests reported poorly cleaned rooms upon arrival, dirty towels and black edges in the shower. The state of the carpet, both in rooms and hallways, was often criticized for being dirty and needing replacement. Other complaints included dirty spots on bathroom tiles, loose skirting boards and the occasional presence of spider webs and confetti from previous guests. Housekeeping was generally seen as inconsistent with some noting daily cleaning while others experienced inadequate cleaning practices.
Despite these concerns, the hotel's staff received high praise for their friendliness, suggesting a welcoming atmosphere overall. While the hotel itself could benefit from comprehensive updates and improvements in housekeeping, it remains a practical, clean choice for many travelers.
The staff at Holiday Inn Express Hasselt by IHG, receives consistently positive reviews for their friendliness, helpfulness and professionalism. The reception team is particularly noted for being warm, efficient and accommodating, making guests feel welcomed from the moment they arrive. Multilingual capabilities and the willingness to handle all queries promptly add to the seamless and pleasant experience mentioned in the reviews.
Guests also highlight the excellent service provided across various roles, from the cleaning staff to the bar team. The consistent kindness and helpfulness of the staff extend to small yet impactful gestures, such as greeting guests with a smile and ensuring satisfaction throughout the stay. With a strong focus on customer happiness, the staff demonstrates a remarkable commitment to creating a hospitable and comfortable environment for all visitors.
Overall, the reviewers collectively praise the super friendly and attentive nature of the staff, contributing significantly to a positive and enjoyable stay at the hotel.
Holiday Inn Express Hasselt by IHG, offers complimentary WiFi to its guests, a feature that is generally well-received but has had mixed reviews. Many guests have appreciated the good and fast WiFi, finding it reliable during their stay. The positive mentions highlight that the WiFi service worked well in their rooms, ensuring a smooth online experience for basic needs such as checking emails or browsing the web.
However, other guests have experienced issues with the hotel's WiFi. Some noted inconsistent connectivity with the internet quality described as very bad at times and working only for brief periods. There have been occasional reports of the WiFi being down, impacting not just internet access but also other services like paying for drinks. A few reviews mentioned that there was no WiFi available except at the reception area and some guests found the internet to be overloaded and unresponsive.
Despite these inconsistencies, the provision of basic amenities like tea/coffee, cups and soap in the rooms remains a positive aspect of the overall guest experience. For those prioritizing solid and consistent WiFi during their stay, it's advisable to consider these varied experiences.
Holiday Inn Express Hasselt by IHG, is centrally located, making it an ideal spot for those looking to explore the vibrant nightlife of Hasselt. The hotel is situated close to numerous bars, cafes and restaurants, offering a variety of options for evening entertainment. Guests appreciate the convenience of being within walking distance of both nightlife hotspots and popular events like Pukkelpop.
Despite the bustling surroundings, the hotel itself maintains a peaceful and calm ambiance, offering a restful experience for visitors. However, some reviewers did note occasional noise at night, particularly from nearby streets, other rooms and returning night owls, which can sometimes disturb the otherwise quiet environment.
Hasselt is described as a cozy city, perfect for a combined experience of shopping and socializing. While the hotel provides a tranquil retreat amidst the vibrant surroundings, guests should be prepared for some noise, especially during weekends and evenings.
Holiday Inn Express Hasselt by IHG, offers excellent value for money with decent accommodations that cater well to both budget family stays and short business trips. The hotel is recognized for its excellent price-quality ratio, making it a highly recommended choice for those seeking functional, no-frills lodging.
The rooms are well-kept and cozy, although some areas could benefit from updates and maintenance. Basic amenities, including simple toiletries, are provided and the hotel ensures a hearty breakfast to start the day. Its location makes it convenient for accessing the city, adding to its appeal for short stays.
Guests appreciate the friendly staff, which sets the hotel apart from other establishments in its category. Despite being a basic three-star hotel, it is generally deemed worth its rating and offers a standard hotel room experience. While some find the parking fees an inconvenience and have mentioned concerns about hygiene, the overall consensus is that the hotel's price-quality balance is correct, making it a cost-effective option for many travelers.
Holiday Inn Express Hasselt, an IHG Hotel, stands out as a very reachable and easily accessible destination, especially valued by guests with disabilities. The hotel’s location is particularly commendable, being conveniently close to the train station, city center, shopping centers and public transportation. Guests frequently appreciated the smooth entry and the overall wheelchair accessibility throughout the hotel.
Parking at the hotel received mixed reviews with some guests finding it difficult to locate initially while others praised the nearby parking facilities, highlighting a garage charging €10 per day. The secure storage options for bicycles and electric bikes were noted positively, contributing to the hotel’s convenience for cyclists.
One significant drawback mentioned was the malfunction of the hotel’s single elevator, which impacted accessibility temporarily. Additionally, certain disabled rooms were noted as lacking provisions for two separate beds, which could be a consideration for some guests.
Despite some noise from nearby bars and cafes, the hotel's overall environment was described as quiet with minimal disturbance. For any specific accessibility needs, such as the three steps leading to accessible bathrooms, contacting the hotel directly is recommended. Overall, Holiday Inn Express Hasselt offers a generally accessible experience with an excellent location and helpful facilities, though some minor improvements could enhance the stay further.
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Location
The surrounding area offers a mixture of tranquility and accessibility, allowing visitors to enjoy a peaceful stay while remaining close to the bustling city center. Guests appreciate the hotel's ease of accessibility and the fact that virtually everything can be done on foot, whether it's shopping, dining or sightseeing.
Moreover, the hotel's location is particularly favored for short stays and city trips, providing a comfortable and hassle-free experience for guests. The advantageous position of Holiday Inn Express Hasselt, coupled with a friendly atmosphere and helpful staff, ensures a pleasant visit for both business and leisure travelers alike.
Breakfast
However, the breakfast area can become crowded at times, leading to delays in replenishing items like croissants, bacon and eggs. Some guests mentioned that certain items, including scrambled eggs and bacon, could be dry or overcooked and the fruit selection occasionally lacked freshness. The breakfast setup sometimes fell short of expectations with some attendees finding it basic and not extensive enough.
Despite these minor drawbacks, the breakfast is generally considered sufficient and tasty, making for a pleasant start to the day. The hotel's location and friendly staff further enhance the breakfast experience, offering guests a comfortable and enjoyable dining atmosphere.
Rooms
However, the rooms do show signs of wear and are occasionally described as outdated, leading to some inconsistent experiences with maintenance and decor. The hotel rooms are noted to be very clean but can suffer from the wear and tear of time, such as worn carpets and aging furniture. Some guests have mentioned issues like musty smells, noise from the hallways or neighboring rooms and minor maintenance lapses like loose curtains or low water pressure in the showers.
Despite these quirks, the large, comfortable beds, functional room design and clean bathrooms contribute to an overall positive experience. The hotel’s soundproofing and quiet location add to a restful night’s stay, although some rooms near the elevator can be noisy.
For those looking for practicality and simplicity at a good price, the Holiday Inn Express Hasselt proves to be a solid choice with its well-located premises, friendly staff and satisfactory amenities. While the rooms may benefit from updates, their notable cleanliness and the spaciousness of many provide a welcoming retreat for both short and extended stays.
Beds
However, some guests note that the beds can be too soft for their liking, potentially impacting comfort during longer stays. There are also remarks about the firmness of the mattresses with some finding them strangely soft or worn-out. Another recurrent issue is the size of the beds; many reviews highlight that the beds are narrow and small, not always suitable for two persons and some sofa beds are reported to be uncomfortable or sagging.
In summary, while the hotel excels in providing clean and comfortable bedding with adequate amenities, there are areas for improvement, particularly in addressing the bed size and mattress firmness to better accommodate the diverse preferences of its guests.
Cleanliness
However, there are recurring mentions of specific cleanliness issues. Some guests reported poorly cleaned rooms upon arrival, dirty towels and black edges in the shower. The state of the carpet, both in rooms and hallways, was often criticized for being dirty and needing replacement. Other complaints included dirty spots on bathroom tiles, loose skirting boards and the occasional presence of spider webs and confetti from previous guests. Housekeeping was generally seen as inconsistent with some noting daily cleaning while others experienced inadequate cleaning practices.
Despite these concerns, the hotel's staff received high praise for their friendliness, suggesting a welcoming atmosphere overall. While the hotel itself could benefit from comprehensive updates and improvements in housekeeping, it remains a practical, clean choice for many travelers.
Staff
Guests also highlight the excellent service provided across various roles, from the cleaning staff to the bar team. The consistent kindness and helpfulness of the staff extend to small yet impactful gestures, such as greeting guests with a smile and ensuring satisfaction throughout the stay. With a strong focus on customer happiness, the staff demonstrates a remarkable commitment to creating a hospitable and comfortable environment for all visitors.
Overall, the reviewers collectively praise the super friendly and attentive nature of the staff, contributing significantly to a positive and enjoyable stay at the hotel.
Wi-Fi
However, other guests have experienced issues with the hotel's WiFi. Some noted inconsistent connectivity with the internet quality described as very bad at times and working only for brief periods. There have been occasional reports of the WiFi being down, impacting not just internet access but also other services like paying for drinks. A few reviews mentioned that there was no WiFi available except at the reception area and some guests found the internet to be overloaded and unresponsive.
Despite these inconsistencies, the provision of basic amenities like tea/coffee, cups and soap in the rooms remains a positive aspect of the overall guest experience. For those prioritizing solid and consistent WiFi during their stay, it's advisable to consider these varied experiences.
Nightlife
Despite the bustling surroundings, the hotel itself maintains a peaceful and calm ambiance, offering a restful experience for visitors. However, some reviewers did note occasional noise at night, particularly from nearby streets, other rooms and returning night owls, which can sometimes disturb the otherwise quiet environment.
Hasselt is described as a cozy city, perfect for a combined experience of shopping and socializing. While the hotel provides a tranquil retreat amidst the vibrant surroundings, guests should be prepared for some noise, especially during weekends and evenings.
3 Star
The rooms are well-kept and cozy, although some areas could benefit from updates and maintenance. Basic amenities, including simple toiletries, are provided and the hotel ensures a hearty breakfast to start the day. Its location makes it convenient for accessing the city, adding to its appeal for short stays.
Guests appreciate the friendly staff, which sets the hotel apart from other establishments in its category. Despite being a basic three-star hotel, it is generally deemed worth its rating and offers a standard hotel room experience. While some find the parking fees an inconvenience and have mentioned concerns about hygiene, the overall consensus is that the hotel's price-quality balance is correct, making it a cost-effective option for many travelers.
Accessible
Parking at the hotel received mixed reviews with some guests finding it difficult to locate initially while others praised the nearby parking facilities, highlighting a garage charging €10 per day. The secure storage options for bicycles and electric bikes were noted positively, contributing to the hotel’s convenience for cyclists.
One significant drawback mentioned was the malfunction of the hotel’s single elevator, which impacted accessibility temporarily. Additionally, certain disabled rooms were noted as lacking provisions for two separate beds, which could be a consideration for some guests.
Despite some noise from nearby bars and cafes, the hotel's overall environment was described as quiet with minimal disturbance. For any specific accessibility needs, such as the three steps leading to accessible bathrooms, contacting the hotel directly is recommended. Overall, Holiday Inn Express Hasselt offers a generally accessible experience with an excellent location and helpful facilities, though some minor improvements could enhance the stay further.
No, Holiday Inn Express Hasselt by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Hasselt by IHG.
No, Holiday Inn Express Hasselt by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Hasselt by IHG.
No, Holiday Inn Express Hasselt by IHG doesn't have a gym.
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