Suburban Studios Harvey - New Orleans
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Summary of reviewsThe Suburban Studios Harvey - New Orleans is frequently praised for its convenient location, offering quick access to downtown New Orleans, the French Quarter and major expressways. Guests appreciate the close proximity to dining options, shopping centers and essential services, making it a practical base for exploration.
While reviews highlight some negatives, such as the absence of the promised complimentary breakfast and issues with cleanliness and maintenance, many visitors find positive aspects in staff interactions and the comfort of beds. The front desk team is often described as friendly and helpful with some staff members being particularly attentive and accommodating.
Rooms received mixed feedback; many guests appreciate the spaciousness, clean bed sheets and comfortable beds, while others report issues with outdated and damaged furniture and a lack of basic amenities. Cleanliness remains a significant concern with numerous reports of unpleasant odors, stained linens and neglect in both rooms and common areas.
The pool has consistently been inoperative, which has disappointed many guests hoping to enjoy this amenity. Despite the hotel's challenges, the convenient location and the positive experiences with staff and comfortable beds are highlighted as redeeming factors by many travelers.
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While reviews highlight some negatives, such as the absence of the promised complimentary breakfast and issues with cleanliness and maintenance, many visitors find positive aspects in staff interactions and the comfort of beds. The front desk team is often described as friendly and helpful with some staff members being particularly attentive and accommodating.
Rooms received mixed feedback; many guests appreciate the spaciousness, clean bed sheets and comfortable beds, while others report issues with outdated and damaged furniture and a lack of basic amenities. Cleanliness remains a significant concern with numerous reports of unpleasant odors, stained linens and neglect in both rooms and common areas.
The pool has consistently been inoperative, which has disappointed many guests hoping to enjoy this amenity. Despite the hotel's challenges, the convenient location and the positive experiences with staff and comfortable beds are highlighted as redeeming factors by many travelers.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Outdoor Pool
Guest Reviews
The Suburban Studios Harvey - New Orleans is lauded for its convenient location, making it an accessible choice for travelers. Situated near major freeways, the hotel offers quick and easy access to downtown New Orleans, the French Quarter and key expressways, making it a practical base for exploring the city. Guests appreciate its proximity to various dining options, shopping centers and essential services like grocery stores. The location is also convenient for those needing to reach specific work sites or the Port of New Orleans.
While some reviews note concerns about the neighborhood, many guests find the location ideal for reaching tourist attractions and activities. The hotel is particularly convenient for those who have early commitments in the city with Bourbon Street just a short drive away. Overall, its accessibility and closeness to popular destinations make the Travelodge an attractive option for visitors looking to explore New Orleans.
Several guest reviews of the Suburban Studios Harvey - New Orleans have pointed out a significant issue regarding breakfast. Guests repeatedly mentioned that despite claims of a complimentary breakfast in the hotel’s promotion, no breakfast was available during their stays. The absence of breakfast has been a consistent disappointment among guests with several expressing frustration over what they perceived to be false advertising. Besides the breakfast issue, some reviews also noted the lack of coffee service during their stay. This recurring concern indicates a clear area for improvement in meeting guests' expectations and fulfilling advertised amenities.
Guests' experiences with the rooms at Suburban Studios Harvey - New Orleans were highly mixed. On the positive side, several reviews highlighted spacious, tidy and clean rooms with compliments on clean bed sheets and comfortable beds. Some reviewers appreciated the helpful receptionist and spaciousness.
However, numerous complaints were noted regarding cleanliness and maintenance. Issues included rooms that were dirty, smelled like mildew or smoke and insect infestations. Many guests mentioned outdated furniture, broken fixtures and old carpets needing a thorough cleaning. A recurring theme was the lack of amenities such as microwaves, refrigerators and coffee makers, which were often expected but missing. Furthermore, reports of broken electrical outlets, noisy air conditioners and water damage were common. Some rooms had significant problems like stained blankets, mold and even roached.
The hotel's condition, in general, was described as rundown and in urgent need of renovation with mentions of it being in a shady area and lacking proper housekeeping attention. Overall, while there were some agreeable aspects, many guests found the state of the rooms to be disappointing and below expectations.
Guests have expressed mixed feelings about the beds at the Suburban Studios Harvey - New Orleans. On a positive note, multiple reviews praised the beds for being comfortable with some guests commenting on how well they slept. Phrases such as comfortable bed, slept really good and the bed and pillows were very comfortable highlight these positive experiences.
However, there were also several criticisms regarding the beds. Some guests found the mattresses hard and uncomfortable, describing them as lumpy and horrible or hard as a rock. Issues with bed cleanliness were noted with mentions of bed sheets and blankets having burnt holes, mold and dirt stains. Additionally, some guests pointed out that the beds looked old and that the pillows were small or missing.
Overall, while some guests found the beds to be comfortable and conducive to a good night's sleep, there were notable concerns regarding both the firmness of the mattresses and the state of the bed linens.
Guest reviews of the 'Suburban Studios Harvey - New Orleans' reflect significant concern regarding the cleanliness of the hotel. Predominantly, guests reported rooms being extremely dirty with unpleasant odors such as mold, mildew, smoke and urine permeating the property. Filthy carpets, stained linens and outdated, damaged furniture were frequent complaints. Many rooms lacked basic amenities like microwaves, fridges and coffee machines. Grim findings such as blood stains, roaches, bed bugs and grime on bathroom fixtures further heightened dissatisfaction.
The external areas of the hotel appeared neglected with trash and dirt scattered across walkways and abandoned buildings nearby. Bathrooms were often described as dirty and deteriorating with problematic maintenance and lacking toiletries. Reports of questionable activities and unpleasant smells outside the rooms contributed to a generally uncomfortable environment.
Though a couple of guests noted their rooms were clean, these instances were overshadowed by numerous accounts of subpar housekeeping and overall neglect. The cleanliness issues extended to public areas like the lobby and pool, further undermining the hotel's overall appeal. The consistent negative feedback suggests potential guests may want to consider alternative accommodations if cleanliness and maintenance are high priorities.
The staff at the Suburban Studios Harvey - New Orleans received mixed reviews from guests, but many commented positively on their experiences. The front desk team was frequently described as friendly, welcoming and helpful. Guests appreciated the politeness and courtesy of specific employees, including maintenance and housekeeping staff, who were often noted for their hard work and attentiveness. There were mentions of staff members being accommodating, resolving issues and listening to guests' special requests. Some reviewers highlighted exceptional hospitality and customer service, particularly from the night manager and certain front desk agents.
However, there were also notable criticisms regarding inconsistency in service and professionalism. Some guests encountered staff who appeared indifferent or unresponsive and there were reports of unprofessional behavior and rudeness from a few employees. Instances of the front desk refusing to answer calls, long check-in processes and unprofessional conduct dwindled the overall perception for some visitors. Despite these shortcomings, many guests found the staff interactions to be one of the better aspects of their stay.
The pool situation at the Suburban Studios Harvey - New Orleans has been a significant point of contention among guests. Many reviews highlight that the pools have been closed and non-functional since 2020 with some expressing frustration over their inaccessibility. Maintenance issues appear to be a recurring theme with descriptions of the pools being dirty, green and unsanitary. Some pools have been filled in, further limiting options for swimming or even a simple dip. Guests have consistently noted the lack of upkeep and the general unavailability of pool facilities, which has evidently detracted from their overall experience at the hotel.
The outdoor pool at Suburban Studios Harvey - New Orleans has been consistently closed and inoperative since 2020. Guests have remarked on its state of disrepair, noting that it is often dirty or even without water. The lack of maintenance has been a recurrent issue with some reviews indicating that the pool and hot tub have been filled in and are no longer in use. Travelers should not expect an operational or clean swimming facility during their stay.
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Location
While some reviews note concerns about the neighborhood, many guests find the location ideal for reaching tourist attractions and activities. The hotel is particularly convenient for those who have early commitments in the city with Bourbon Street just a short drive away. Overall, its accessibility and closeness to popular destinations make the Travelodge an attractive option for visitors looking to explore New Orleans.
Breakfast
Rooms
However, numerous complaints were noted regarding cleanliness and maintenance. Issues included rooms that were dirty, smelled like mildew or smoke and insect infestations. Many guests mentioned outdated furniture, broken fixtures and old carpets needing a thorough cleaning. A recurring theme was the lack of amenities such as microwaves, refrigerators and coffee makers, which were often expected but missing. Furthermore, reports of broken electrical outlets, noisy air conditioners and water damage were common. Some rooms had significant problems like stained blankets, mold and even roached.
The hotel's condition, in general, was described as rundown and in urgent need of renovation with mentions of it being in a shady area and lacking proper housekeeping attention. Overall, while there were some agreeable aspects, many guests found the state of the rooms to be disappointing and below expectations.
Beds
However, there were also several criticisms regarding the beds. Some guests found the mattresses hard and uncomfortable, describing them as lumpy and horrible or hard as a rock. Issues with bed cleanliness were noted with mentions of bed sheets and blankets having burnt holes, mold and dirt stains. Additionally, some guests pointed out that the beds looked old and that the pillows were small or missing.
Overall, while some guests found the beds to be comfortable and conducive to a good night's sleep, there were notable concerns regarding both the firmness of the mattresses and the state of the bed linens.
Cleanliness
The external areas of the hotel appeared neglected with trash and dirt scattered across walkways and abandoned buildings nearby. Bathrooms were often described as dirty and deteriorating with problematic maintenance and lacking toiletries. Reports of questionable activities and unpleasant smells outside the rooms contributed to a generally uncomfortable environment.
Though a couple of guests noted their rooms were clean, these instances were overshadowed by numerous accounts of subpar housekeeping and overall neglect. The cleanliness issues extended to public areas like the lobby and pool, further undermining the hotel's overall appeal. The consistent negative feedback suggests potential guests may want to consider alternative accommodations if cleanliness and maintenance are high priorities.
Staff
However, there were also notable criticisms regarding inconsistency in service and professionalism. Some guests encountered staff who appeared indifferent or unresponsive and there were reports of unprofessional behavior and rudeness from a few employees. Instances of the front desk refusing to answer calls, long check-in processes and unprofessional conduct dwindled the overall perception for some visitors. Despite these shortcomings, many guests found the staff interactions to be one of the better aspects of their stay.
Pool
Outdoor Pool
Yes, Suburban Studios Harvey - New Orleans has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Suburban Studios Harvey - New Orleans.
Yes, Suburban Studios Harvey - New Orleans welcomes dogs.
No, parking facilities aren't available at Suburban Studios Harvey - New Orleans.
No, Suburban Studios Harvey - New Orleans doesn't have a gym.
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