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Summary of reviewsThe Sleep Inn & Suites Harrisonburg near University is highly regarded for its excellent location, situated conveniently close to James Madison University, major highways, shopping centers, dining options and historical sites. This central positioning, combined with reasonable pricing, makes it an attractive option for travelers. Guests frequently commend the cleanliness of the rooms, the comfort of the beds and the friendly, helpful staff. The hotel further enhances its appeal with amenities like complimentary breakfast and a pet-friendly policy.
Although feedback on the breakfast is mixed, many guests enjoy the variety and quality of the hot food options, appreciating it as a substantial start to their day. Some, however, wish for a broader selection and healthier choices. The rooms are often described as spacious and comfortable, though there are occasional mentions of maintenance and cleanliness issues, particularly with the bathrooms and outdated furniture.
Cleanliness generally receives positive remarks with many guests finding the rooms inviting and neat, despite some concerns about bathroom upkeep. The staff at the Sleep Inn & Suites is repeatedly praised for their friendliness and professionalism, enhancing the overall guest experience. The beds, noted for their comfort, contribute to restful nights, although preferences for mattress firmness vary among guests.
Notably, the hotel is praised for being pet-friendly, a significant advantage for travelers with dogs. The accommodating environment and reasonable pet-related policies make it a favored choice among pet owners. Overall, the Sleep Inn & Suites Harrisonburg near University stands out for its prime location, comfortable accommodations and friendly service, making it a cost-effective and convenient choice for many travelers. Show more
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Categories
Hotel near Ski Resorts
Providing affordable lodging in Harrisonburg, it's a practical option for visitors planning day trips to Massanutten for skiing and snowboarding.
Hotel near Golf Courses
Hotel for Honeymoon
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Room Types
King Room - Non-SmokingThis room offers a microwave, mini fridge, ac / heating, tea and coffee maker, and a large work desk.
King Suite - Non-SmokingProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a sofa as well as mountain views.
Double Suite with Two Double Beds - Non-SmokingOffering free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a sofa as well as mountain views.
King Room - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as mountain views. The unit offers 1 bed.
Double Room with Two Double Beds - Non-SmokingProviding free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as mountain views. The unit offers 2 beds.
King Room - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as mountain views. The unit offers 1 bed.
King Room - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as mountain views. The unit offers 1 bed.
Superior Double Room with Two Double Beds - Non-SmokingOffering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as mountain views.
Guest Reviews
7.9
Good
Location
The Sleep Inn & Suites Harrisonburg near University boasts an excellent location that is frequently highlighted by its guests. This hotel is centrally situated, making it very convenient for visitors looking to explore local attractions. It's close to James Madison University (JMU), which is a significant perk for those visiting the campus. The proximity to the highway and easy accessibility make it an ideal stop for travelers.
Moreover, guests appreciate the hotel's nearness to a variety of shopping and dining options, including restaurants, shopping plazas and even a mall. The location also offers easy access to historical destinations and entertainment venues, providing plenty of activities for visitors.
The hotel’s strategic position is complemented by its reasonable pricing, making it a cost-effective choice for many travelers. Guests also commend the cleanliness of the rooms, the comfortable beds and the friendly and helpful staff. Additionally, the availability of complimentary breakfast and the hotel’s pet-friendly policy add to its convenience and value.
Overall, the Sleep Inn & Suites Harrisonburg offers a superb location with excellent access to shopping, dining and major highways, all at a competitive price.
Breakfast
The breakfast experience at Sleep Inn & Suites Harrisonburg near University has generated mixed feedback from guests. Many appreciated the breakfast, describing it as good, very enjoyable and even excellent in some cases. Guests found the variety satisfactory with options like waffles, eggs, bacon, ham orange juice and yogurts. Some highlighted the hot food choices and well-stocked breakfast bar, mentioning the breakfast as a substantial and pleasant start to their day.
However, several reviews indicated that the breakfast could be improved. Common criticisms were the limited selection, lack of healthy options and disappointing quality compared to previous stays. Some guests noted that certain items, like fresh fruit and eggs, were missing or in short supply. Others felt the setup and options available were subpar with occasional issues of items running out early.
Overall, while many guests found the breakfast to be good and a nice amenity, there is room for improvement to meet the expectations of all patrons.
Rooms
The Sleep Inn & Suites Harrisonburg near University offers a mixed experience for guests. Positive aspects frequently highlight the spacious and comfortable rooms with many guests appreciating the large, clean spaces and excellent climate control. Comfortable beds are often noted, contributing to a restful night's sleep and the hotel's friendly, accommodating staff and pet-friendly policy add to the overall positive impressions.
However, the reviews also point out various maintenance and cleanliness issues. Several guests mentioned encountering dirty bathtubs, significant odors and rooms that were not cleaned thoroughly. Problems with outdated furniture, broken amenities such as pullout sofas and blow dryers and safety concerns like slick bathtub bottoms were also reported. Noise levels in the rooms and occasional unpleasant smells further detracted from the experience for some.
In summary, while many find comfort in the spacious and well-maintained rooms complemented by friendly staff, attention to cleanliness and detail could significantly improve the guest experience at this hotel.
Beds
The Sleep Inn & Suites Harrisonburg near University receives favorable feedback regarding the comfort of its beds. Guests frequently describe the beds as comfortable with many noting the exceptional comfort of both the beds and pillows. A common highlight is the spacious and clean rooms, enhancing the overall comfort of the stay. Several reviews mention specific praise for the king beds, describing them as exceptionally comfortable. However, there are a few mixed remarks about bed firmness with some guests finding the mattresses too hard for their liking. Despite these occasional preferences, the majority of guests seem to enjoy a restful sleep on the hotel's beds.
Cleanliness
The Sleep Inn & Suites Harrisonburg near the University generally receives positive remarks about its cleanliness. Many guests noted that the rooms were clean, comfortable and offered good value for the money. The facility itself was often described as neat with the cleanliness creating a bright and inviting atmosphere. The beds in particular were frequently mentioned as being clean and comfy.
However, reviews regarding the bathrooms were mixed. Some guests found the bathrooms to be outdated and in need of better cleaning, citing issues such as rust, mold and visible dirt. Despite these occasional complaints about specific areas, many guests still praised the overall cleanliness and quietness of the rooms.
The hotel also benefits from a convenient location, close to restaurants, shops, the JMU campus and Shenandoah Park. Additionally, the friendly and helpful staff, along with a clean parking lot, added to the positive experience for many visitors. Overall, while there are areas that could use some improvement, the general cleanliness of the rooms and the value offered remain strong points for the Sleep Inn & Suites.
Staff
Reviews highlight the staff at Sleep Inn & Suites Harrisonburg near University as exceptionally friendly, helpful and accommodating. Numerous guests attest to the welcoming and courteous demeanor of the team, including specific mentions of the front desk personnel being super helpful and professional. While some feedback indicates occasional lapses in communication regarding room changes and schedules, the overwhelming consensus is that the staff is attentive and polite, consistently going out of their way to assist guests. Managers and receptionists receive particular praise for their pleasant and helpful attitudes, contributing positively to the overall guest experience.
Dog Friendly
Sleep Inn & Suites Harrisonburg near University is noted for its welcoming stance towards pets, making it a favored choice for travelers with dogs. The hotel accepts pets, allowing guests to bring along their furry companions. Several reviews highlight the hotel’s pet-friendly nature and commend the friendly staff for their accommodating attitude. The pricing is described as reasonable, especially considering the dog-friendly facilities provided. A small mention is made of the dog area being on a slope, but overall, the environment seems to be well-received by pets, evident from one guest noting that their dog loved the stay. This hotel stands out as a convenient and comfortable option for pet owners visiting Harrisonburg.
No, Sleep Inn & Suites Harrisonburg near University doesn't have any pool.
No, a spa isn't available at Sleep Inn & Suites Harrisonburg near University.
Yes, Sleep Inn & Suites Harrisonburg near University welcomes dogs.
Yes, parking facilities are available at Sleep Inn & Suites Harrisonburg near University.
Yes, Sleep Inn & Suites Harrisonburg near University has a gym.