Comfort Inn & Suites Harrisburg-Hershey North
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Summary of reviewsComfort Inn & Suites Harrisburg-Hershey North near Hershey Park stands out as a solid, reliable choice for travelers, particularly those visiting the renowned amusement park. Located conveniently close to the park and other local attractions, the hotel offers easy access for families and travelers. The proximity to Hershey Park, Hershey Stadium and day-trip destinations like Gettysburg, DC and Philadelphia is highly praised, making it ideal for diverse travel plans.
Guests often commend the friendly and accommodating staff with specific mentions of exceptional service from individuals like AJ and the manager Akshay. The staff’s attentiveness, politeness and efforts to meet guest needs contribute significantly to the hotel's high ratings.
Breakfast garners mixed reviews, but many appreciate the variety of hot options such as sausages, eggs and waffles. The breakfast area is neatly maintained and the free offering is generally seen as a valuable perk despite some dissatisfaction with the quality and variety.
The rooms receive favorable comments for their cleanliness, comfort and spaciousness with particular appreciation for features like mini refrigerators and microwaves. However, there are occasional complaints about maintenance issues, unpleasant smells and cleanliness concerns in both rooms and common areas. Despite these setbacks, many guests feel comfortable and well accommodated during their stay.
Cleanliness of the property appears inconsistent. While some guests find their rooms spotless and inviting, others report issues such as dirty towels, black mold in bathrooms and poorly maintained public areas. These varying experiences suggest that the hotel's upkeep could use more consistent attention.
The indoor pool is another area of mixed feedback. While children may enjoy the pool when it’s in good condition, complaints about cloudy water, poor maintenance and unpleasant smells diminish its appeal. An improvement in the pool's cleanliness and temperature control could enhance guest satisfaction.
Finally, the quality of the beds also presents a mixed bag. Though some guests sleep comfortably, others cite issues with hard mattresses and flat pillows, which could benefit from upgrades to provide a better rest experience.
In summary, Comfort Inn & Suites Harrisburg-Hershey North is well-regarded for its strategic location, friendly staff and overall value. To improve guest experiences, the management could address maintenance and cleanliness inconsistencies, enhance breakfast offerings and upgrade bedding quality.
Categories
Guests often commend the friendly and accommodating staff with specific mentions of exceptional service from individuals like AJ and the manager Akshay. The staff’s attentiveness, politeness and efforts to meet guest needs contribute significantly to the hotel's high ratings.
Breakfast garners mixed reviews, but many appreciate the variety of hot options such as sausages, eggs and waffles. The breakfast area is neatly maintained and the free offering is generally seen as a valuable perk despite some dissatisfaction with the quality and variety.
The rooms receive favorable comments for their cleanliness, comfort and spaciousness with particular appreciation for features like mini refrigerators and microwaves. However, there are occasional complaints about maintenance issues, unpleasant smells and cleanliness concerns in both rooms and common areas. Despite these setbacks, many guests feel comfortable and well accommodated during their stay.
Cleanliness of the property appears inconsistent. While some guests find their rooms spotless and inviting, others report issues such as dirty towels, black mold in bathrooms and poorly maintained public areas. These varying experiences suggest that the hotel's upkeep could use more consistent attention.
The indoor pool is another area of mixed feedback. While children may enjoy the pool when it’s in good condition, complaints about cloudy water, poor maintenance and unpleasant smells diminish its appeal. An improvement in the pool's cleanliness and temperature control could enhance guest satisfaction.
Finally, the quality of the beds also presents a mixed bag. Though some guests sleep comfortably, others cite issues with hard mattresses and flat pillows, which could benefit from upgrades to provide a better rest experience.
In summary, Comfort Inn & Suites Harrisburg-Hershey North is well-regarded for its strategic location, friendly staff and overall value. To improve guest experiences, the management could address maintenance and cleanliness inconsistencies, enhance breakfast offerings and upgrade bedding quality.
Hotel near Golf Courses
This hotel features an on-site golf course, providing direct and immediate access for guests eager to play. Its integrated golf facilities make it a prime choice for golf enthusiasts.
3-Star Hotel
This hotel offers comfortable accommodations with a complimentary breakfast. Its location provides convenient access to Harrisburg attractions.
Hotel with Indoor Pool
The hotel offers an indoor heated pool. Guests can enjoy a comfortable swimming experience in the heated indoor pool.
Hotel with Heated Pool
This hotel provides an indoor heated pool as one of its amenities, allowing for year-round swimming.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Gym
Guest Reviews
Located conveniently close to Hershey Park, Comfort Inn & Suites Harrisburg-Hershey North offers an ideal base for visitors eager to explore the attractions in the Hershey area. Its proximity to Hershey Park was repeatedly praised, making it a perfect choice for park-goers. Guests highlighted the ease of reaching the park with many mentioning it was a short drive of about 10-15 minutes.
The location also proved advantageous for those with various travel plans, from attending events and concerts at Hershey Stadium to embarking on day trips to DC, Gettysburg and Philadelphia. Visitors appreciated the quietness of the area, while still having convenient access to nearby restaurants and stores.
Guest reviews consistently noted the friendliness and helpfulness of the staff, further enhancing the overall experience. The hotel also offers practical amenities like laundry facilities, which were favorably noted for their affordability.
The breakfast selection, which included healthy options, was appreciated and the free breakfast was seen as a valuable perk. Overall, the combination of great location, friendly staff, reasonable prices and solid amenities made Comfort Inn & Suites Harrisburg-Hershey North a reliable choice for many travelers.
The breakfast experience at Comfort Inn & Suites Harrisburg-Hershey North receives mixed reviews from guests. On the positive side, many guests appreciate the breakfast offerings, noting that it includes a variety of hot foods such as sausages, eggs, potatoes and waffles. The breakfast menu is often described as fresh, delicious and a great value for the price. Guests also mention the clean and neat presentation of the breakfast area and praise the friendly and attentive staff.
However, some guests find the breakfast lacking with complaints about cold food, limited variety and disappointing options like gross fried egg patties and overcooked sausages. There are also mixed opinions about the Continental breakfast with some finding it almost a joke while others appreciate the many options available and the fact that it’s always hot. The bagged breakfast, meant to be a quick grab-and-go option, is generally viewed negatively, being described as minimal and unexpected.
Overall, while there are several positive remarks about the breakfast at Comfort Inn & Suites Harrisburg-Hershey North, there are also notable criticisms, suggesting the experience may vary depending on individual expectations and preferences.
The rooms at Comfort Inn & Suites Harrisburg-Hershey North received high marks for their cleanliness and comfort with many guests noting how clean and updated the accommodations were. Several rooms were described as spacious, making them suitable for larger families. Features like mini refrigerators and microwaves were appreciated for their convenience. Positive mentions were made of the room sizes, comfortable beds and clean bathrooms and linens.
However, not all experiences were flawless. Instances of rooms with unpleasant smells, stains on the sheets and malfunctioning air conditioning were reported. Some guests found problems with the maintenance, such as peeling wallpaper and visible mold, which raised concerns about room safety and hygiene. Additionally, a few guests encountered issues like phones not working, dirty cups left behind and rooms that were not ready upon arrival.
Despite these setbacks, the overall sentiment leaned towards satisfaction, especially for short stays. The courteous and accommodating staff, particularly the manager Akshay, significantly enhanced the guest experience. The hotel's location proved to be advantageous, especially for those visiting nearby attractions like Hershey Park. On balance, the rooms were generally appreciated for their comfort and cleanliness, but there is room for improvement in maintenance and housekeeping.
Comfort Inn & Suites Harrisburg-Hershey North offers mixed experiences when it comes to the quality of its beds. While a number of guests found the beds to be comfortable, others reported issues such as mattresses being too hard and uncomfortable. There were also several complaints regarding bed cleanliness, including stained pillows and bedspreads. Additionally, some guests mentioned that the pillows provided were small and flat, making for an uncomfortable sleep. Overall, the hotel could benefit from addressing these concerns to enhance the sleeping experience for its guests.
Travelers looking to visit Comfort Inn & Suites Harrisburg-Hershey North will find a mixed bag when it comes to the cleanliness of the property. On one hand, guests noted that several rooms were very clean, renovated and comfortable with some appreciating the spacious and pleasant ambiance. The bathrooms in particular received praise for being well-maintained. Positive experiences also included a location that was convenient, a hot breakfast offering a variety of choices and friendly, accommodating staff.
However, the hotel has received an equal amount of criticism regarding its overall cleanliness. Numerous reviews highlighted issues such as dirty towels, black mold in bathrooms and general disrepair. Problems extend to the common areas as well with multiple guests pointing out unclean corridors, elevators and lobby bathrooms. There seems to be a recurring issue with the hotel’s smell, described unpleasantly by several reviewers.
While some guests were pleased with their clean and comfortable rooms, others were dissatisfied with factors like stained linens, cluttered spaces and questionable carpets. The mixed feedback suggests that experiences can vary significantly with some patrons enjoying a spotless and relaxing stay and others being disappointed by a lack of upkeep.
Visitors to Comfort Inn & Suites Harrisburg-Hershey North consistently praise the hotel staff for their exceptional service. Reviews highlight that staff members are accommodating, attentive and strive to meet guest needs, such as by providing different room options when requested. Politeness and professionalism are evident, particularly at the front desk, where specific personnel, like AJ, were noted for their courtesies. Guests frequently mention the friendliness of the staff with terms like extremely sweet, cheerful and super kind recurring in the feedback. Both the housekeeping and breakfast staff receive commendations for their positive attitudes and helpfulness. Even though there are minor mentions of language barriers and some less favorable conduct, the overwhelming sentiment is one of satisfaction with the hospitality and lively, approachable nature of the staff, contributing greatly to the overall positive experience at the hotel.
Visitors to Comfort Inn & Suites Harrisburg-Hershey North have expressed mixed feedback regarding the hotel's indoor pool. While the facility boasts an indoor pool that some guests describe as great and a source of enjoyment for children, there are considerable concerns about its maintenance and cleanliness. Several reviews highlight issues such as chemical imbalances, cloudy water and general uncleanliness with some guests noting that the pool water was filthy and full of floating hair. Other complaints included the pool being either too warm or too cold and the area around the pool not being properly heated. The unpleasant smell and loud noises in the pool area were also points of criticism, making it difficult for families to enjoy their time. The pool's operating hours, starting at 9 am and instances of it being closed for maintenance during guests' stays further added to the disappointments. Despite being close to Hershey Park, ensuring better pool conditions could significantly enhance guests' overall experience at the hotel.
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Location
The location also proved advantageous for those with various travel plans, from attending events and concerts at Hershey Stadium to embarking on day trips to DC, Gettysburg and Philadelphia. Visitors appreciated the quietness of the area, while still having convenient access to nearby restaurants and stores.
Guest reviews consistently noted the friendliness and helpfulness of the staff, further enhancing the overall experience. The hotel also offers practical amenities like laundry facilities, which were favorably noted for their affordability.
The breakfast selection, which included healthy options, was appreciated and the free breakfast was seen as a valuable perk. Overall, the combination of great location, friendly staff, reasonable prices and solid amenities made Comfort Inn & Suites Harrisburg-Hershey North a reliable choice for many travelers.
Breakfast
However, some guests find the breakfast lacking with complaints about cold food, limited variety and disappointing options like gross fried egg patties and overcooked sausages. There are also mixed opinions about the Continental breakfast with some finding it almost a joke while others appreciate the many options available and the fact that it’s always hot. The bagged breakfast, meant to be a quick grab-and-go option, is generally viewed negatively, being described as minimal and unexpected.
Overall, while there are several positive remarks about the breakfast at Comfort Inn & Suites Harrisburg-Hershey North, there are also notable criticisms, suggesting the experience may vary depending on individual expectations and preferences.
Rooms
However, not all experiences were flawless. Instances of rooms with unpleasant smells, stains on the sheets and malfunctioning air conditioning were reported. Some guests found problems with the maintenance, such as peeling wallpaper and visible mold, which raised concerns about room safety and hygiene. Additionally, a few guests encountered issues like phones not working, dirty cups left behind and rooms that were not ready upon arrival.
Despite these setbacks, the overall sentiment leaned towards satisfaction, especially for short stays. The courteous and accommodating staff, particularly the manager Akshay, significantly enhanced the guest experience. The hotel's location proved to be advantageous, especially for those visiting nearby attractions like Hershey Park. On balance, the rooms were generally appreciated for their comfort and cleanliness, but there is room for improvement in maintenance and housekeeping.
Beds
Cleanliness
However, the hotel has received an equal amount of criticism regarding its overall cleanliness. Numerous reviews highlighted issues such as dirty towels, black mold in bathrooms and general disrepair. Problems extend to the common areas as well with multiple guests pointing out unclean corridors, elevators and lobby bathrooms. There seems to be a recurring issue with the hotel’s smell, described unpleasantly by several reviewers.
While some guests were pleased with their clean and comfortable rooms, others were dissatisfied with factors like stained linens, cluttered spaces and questionable carpets. The mixed feedback suggests that experiences can vary significantly with some patrons enjoying a spotless and relaxing stay and others being disappointed by a lack of upkeep.
Staff
Pool
Yes, Comfort Inn & Suites Harrisburg-Hershey North has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Comfort Inn & Suites Harrisburg-Hershey North.
No, Comfort Inn & Suites Harrisburg-Hershey North doesn't allow dogs.
No, parking facilities aren't available at Comfort Inn & Suites Harrisburg-Hershey North.
Yes, Comfort Inn & Suites Harrisburg-Hershey North has a gym.
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