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Summary of reviewsThe Best Western Premier the Central Hotel & Conference Center is lauded for its prime location, offering guests easy access to major highways and proximity to Hershey Park, making it an ideal base for exploring local attractions. The hotel is conveniently situated near shopping centers, dining options, and green spaces, making it particularly appealing to travelers with pets. Guests appreciate the ample parking and friendly check-in process that sets a welcoming tone upon arrival.
The breakfast experience stands out for its quality and friendly wait staff, with guests enjoying the hot and delicious offerings, including a notable weekend brunch. While breakfast is not complimentary, the offerings are generally appreciated. Similarly, the on-site dining at O'Reilly’s restaurant receives praise for its delicious food, fair prices, and the advantage of late operating hours.
The hotel rooms are frequently described as spacious and modern, providing a serene and quiet environment. Cleanliness is a recurring theme in reviews, with the rooms and communal areas like the lobby and pool kept meticulously tidy. Guests find the beds comfortable, contributing to restful sleep, though there are a few mixed opinions regarding firmness.
The staff are consistently highlighted as courteous, accommodating, and friendly. Their exceptional service, led by individuals like Caleb and general manager Pete, enhances the guest experience, making it more welcoming and enjoyable. The indoor pool is another noteworthy feature, praised for its spacious size and cleanliness, offering an enjoyable space for families and leisure travelers.
For families, the hotel provides an array of amenities, including a training room, arcade, and a large swimming pool, ensuring an engaging and safe environment for children. The spacious rooms accommodate larger families comfortably, and the thoughtful touches, such as complimentary Hershey bars, add to the memorable experience.
Overall, the Best Western Premier the Central Hotel & Conference Center offers a comprehensive and satisfying stay, marked by excellent location, commendable cleanliness, great amenities, and outstanding service from a dedicated staff. Show more
Read review summaries for all categories
Categories
Hotel for Honeymoon
This hotel offers a combination of upscale amenities and conference facilities, making it suitable for a honeymoon with opportunities for relaxation and entertainment. It features comfortable rooms, on-site dining, and potentially spa services or couple-friendly activities.
Family Friendly Hotel
This hotel provides a comfortable stay with amenities suitable for families, including a pool and potentially suites, making it a strong option for those needing space and convenience. The conference center aspect also means there's ample space and facilities.
Dog Friendly Hotel
This hotel welcomes pets and offers a comfortable stay with comprehensive amenities. It provides a great experience for guests traveling with their dogs.
Hotel with Swimming Pool
The hotel features an indoor pool for year-round enjoyment. It is well-regarded, with excellent reviews, and is a popular choice for travelers seeking a comfortable stay with good pool facilities.
Heated Pool Indoor Pool
Business Hotel
This hotel features over 17,000 square feet of state-of-the-art meeting space, a grand atrium, and an expanded business center. The hotel provides a large heated indoor pool, spacious fitness center, complimentary hi-speed internet access, sundry shop, courtesy shuttle service, and guest laundry facilities.
Accessible Hotel
This hotel is fully ADA compliant, featuring TTY units, roll-in showers with seats, a pool lift, and accessible public spaces including the restaurant. Specific ADA compliant guest rooms are available, offering features like grab rails in accessible bathrooms.
Hotel with Gym
Offers a comprehensive fitness center and often hosts fitness-related events due to its conference facilities. It is likely to have extended hours and a variety of equipment to cater to different workout styles.
4-Star Hotel
This hotel offers a conference center, making it suitable for events and business travelers. It also has good user review scores.
Hotel with Indoor Pool
This hotel features a large heated indoor swimming pool with a pool lift, open year-round from 10:00 AM to 10:00 PM. Guests can enjoy a refreshing swim or relax by the poolside in a spacious and inviting environment.
Hotel with Heated Pool
As per the user's request, this hotel is included in the list of Pennsylvania hotels featuring a heated pool facility.
Romantic Hotel
Room Types
King Room with Mobility Accessible Roll-In ShowerThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a hairdryer. The unit has 1 bed.
Two-Bedroom SuiteThe spacious suite provides air conditioning and a tea and coffee maker, as well as a private bathroom featuring a hairdryer.
King Room with Balcony - Non-SmokingThe spacious double room offers air conditioning, as well as a private bathroom boasting a hairdryer. The unit has 1 bed.
Queen Room with Two Queen BedsThe spacious double room features air conditioning, as well as a private bathroom boasting a hairdryer. The unit has 2 beds.
King Room - Non-SmokingThe spacious double room provides air conditioning, as well as a private bathroom featuring a hairdryer. The unit offers 1 bed.
Queen Room with Two Queen Beds and Pool ViewThe spacious double room provides air conditioning, as well as a private bathroom featuring a hairdryer. The unit offers 2 beds.
Queen Room with Two Queen Beds and Bathtub - Disability Access/Non-SmokingThe family room provides a tea and coffee maker. The unit offers 2 beds.
Queen Room with Two Queen Beds and Bathtub - Poolside - Disability Access/Non-SmokingThe family room features a tea and coffee maker and pool views. The unit has 2 beds.
Two-Bedroom Suite with One King and Two Queen Beds with Roll-In Shower - Non-SmokingThe suite provides a tea and coffee maker.
Guest Reviews
8.7
Very Good
Location
Nestled in a prime spot, Best Western Premier the Central Hotel & Conference Center offers guests a fantastically convenient location. Just a breezy 20-minute drive from the renowned Hershey Park, it serves as an ideal base for exploring the area’s key attractions. The hotel is strategically positioned near major highways, making it easy to access for travelers and providing a seamless journey in and out of the city. Guests find themselves within walking distance of a shopping center, a variety of dining options, and pharmacies, ensuring all necessities are close at hand. The area is rich in green spaces, perfect for travelers with pets. With ample parking and a friendly check-in process, visitors appreciate the ease upon arrival. This central location proves to be an excellent choice for those looking to enjoy all that the Hershey area has to offer.
Breakfast
The breakfast experience at Best Western Premier the Central Hotel & Conference Center receives praise for its quality and cleanliness. Many guests highlight the wonderful breakfast offerings and friendly, accommodating wait staff. The delightful breakfast options, particularly the fabulous weekend brunch and the enjoyable buffet, are noted for their hot and delicious selections. Several reviews commend the restaurant staff for their great service and attribute part of the positive breakfast experience to them.
However, some guests express disappointment about breakfast not being included with their stay, especially given the hotel's price point. This lack of inclusivity prompts suggestions for breakfast or snacks to be part of the room package. Some patrons were pleasantly surprised when breakfast was comped for special occasions or in certain circumstances, while others found the additional cost of breakfast—particularly when traveling with family—to be a concern. The pricing is generally considered fair, but the absence of a complimentary breakfast option leaves some guests wishing for more inclusive offerings during their stay.
Dinner
Guests at the Best Western Premier the Central Hotel & Conference Center frequently commend the on-site dining experience offered at O'Reilly's restaurant. Many patrons found the food to be delicious and the restaurant itself to be excellent. The convenience of having a restaurant on the property is appreciated by visitors, with comments highlighting the fair prices and decent meal offerings. The establishment stays open until late, which is particularly beneficial for those who wish to dine later in the evening. Brunches and dinners are mentioned with satisfaction, suggesting a versatile menu suitable for various dining occasions. While there are a few dissenting opinions on the quality and service, the overall sentiment leans towards a positive dining experience, characterized by enjoyable meals and the welcome advantage of not having to leave the hotel premises for a good dining option.
Rooms
Best Western Premier the Central Hotel & Conference Center boasts an impressive array of reviews highlighting the exceptional standard of its rooms. Guests often describe the accommodations as spacious, with many noting the modern renovations that have elevated the aesthetic appeal. The rooms exhibit a contemporary decor that is both beautiful and welcoming, offering a serene and quiet environment conducive to relaxation.
Cleanliness is a consistent theme across the reviews, with numerous mentions of rooms being incredibly clean and well-maintained. Comfort is another standout feature, with guests frequently praising the soft, inviting beds that promise a restful night's sleep. The hotel caters well to larger groups too, providing generously sized rooms; one review notes the suitability of rooms for families with multiple children, incorporating multiple sleeping areas for convenience and comfort.
Although the overall sentiment is positive, a few guests have commented on aspects that could benefit from further updating or maintenance. However, these minor drawbacks are overshadowed by the notable qualities of the accommodations. The expansive pool area also complements the large rooms available, adding to the appeal for family stays. With attentive staff and a great on-site restaurant, the hotel ensures a comprehensive and satisfying experience for its guests.
Beds
At the Best Western Premier Central Hotel & Conference Center, guests frequently highlight the comfort of the beds, offering restful sleep and cozy relaxation. Many describe the beds as very comfortable, suggesting a pleasant stay. While a significant number of guests enjoyed the comfort, there were mixed opinions, with some finding the beds excessively hard or worn out. Nonetheless, the overall experience appears positive, with comfort often being noted, albeit with a few exceptions.
Cleanliness
The Best Western Premier the Central Hotel & Conference Center is often praised for its cleanliness, which contributes to a positive guest experience. The rooms and communal areas such as the lobby and pool are consistently described as clean and well-kept. Guests appreciate the clean rooms paired with comfortable beds, making their stays pleasant and restful. The hotel's staff is often noted for being warm and welcoming, adding to the organized and tidy environment. The cleanliness extends to the pet-friendly areas, ensuring a comfortable experience for all guests. Despite the hotel's older age, it is well-maintained with an impressive appearance, suggesting that the facilities are cared for meticulously. While a few guests mentioned an off-putting smell, possibly from chlorine, most emphasized a spotless and orderly property. The pool is frequently noted for being clean and well-maintained, enhancing the stay for families and leisure travelers alike. Overall, guests find the cleanliness standards noteworthy, contributing to a high level of satisfaction.
Staff
Visitors to the Best Western Premier the Central Hotel & Conference Center consistently report outstanding experiences with the hotel staff. The team is described as courteous, accommodating, and notably friendly, offering a welcoming atmosphere to guests from arrival to departure. Front desk personnel make an excellent impression, being both efficient and pleasant, while Caleb at O'Reilly's stands out for his exceptional service. Assistance and recommendations are offered generously, with staff going above and beyond to fulfill guests' needs. The general manager, Pete, is particularly commended for his personal involvement in guest satisfaction. Overall, the staff’s proficiency and kindness significantly enhance the guest experience, contributing to a safe and clean environment.
Pool
The indoor pool at Best Western Premier the Central Hotel & Conference Center has received considerable praise from guests. Many have highlighted the spaciousness and size of the pool area, describing it as large and offering plenty of room for fun and relaxation. Guests appreciate the pool’s cleanliness, often noting that it is well-maintained and clean. Despite some comments suggesting the water could be warmer, the heated feature of the pool is generally a valued aspect. The pool is regarded as one of the nicest compared to other hotels, with some guests enjoying the convenience of an open space that stays operational until 10 pm. This amenity stands out as a great attraction, especially for families, contributing positively to the overall hotel experience.
Family
Nestled in a welcoming and clean environment, Best Western Premier the Central Hotel & Conference Center offers a well-rounded experience for families traveling with children. The hotel is well-equipped with engaging amenities for kids, including a training room, arcade, and a swimming pool that drew much delight from the little ones. Families can rest easy knowing their children are in a safe and comfortable setting, creating a pleasant overall experience. Accommodations are generous, with spacious rooms that comfortably fit larger families, providing multiple sleeping arrangements. Dining is an enjoyable affair with a great restaurant and bar on-site. The staff is noted for their kindness and helpfulness, with special commendations to individuals like Miguel for going above and beyond. Added thoughtful touches, such as complimentary Hershey bars at check-in, enrich the stay, making it a memorable destination for family getaways.
Yes, Best Western Premier the Central Hotel & Conference Center has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Best Western Premier the Central Hotel & Conference Center.
Yes, Best Western Premier the Central Hotel & Conference Center welcomes dogs.
No, parking facilities aren't available at Best Western Premier the Central Hotel & Conference Center.
Yes, Best Western Premier the Central Hotel & Conference Center has a gym.