Hotel ITC Ciudad de Haro
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Summary of reviewsHotel Hotel ITC Ciudad de Haro offers a range of appealing features that enhance the overall guest experience, particularly for those exploring the La Rioja region. The hotel's location on the outskirts of Haro is advantageous for travelers with vehicles, offering easy access to the city center and nearby motorway, making it practical for those continuing their journey to the Santander or Bilbao ferry ports. While some guests find the 20-minute walk to town inconvenient, the tranquil environment and ample parking, particularly for motorcyclists, compensate for the distance.
The breakfast at Hotel Hotel ITC Ciudad de Haro is well-received for its variety, value and quality with guests appreciating the choice of pastries, savory sandwiches and natural juices. The friendly and attentive staff enhance the breakfast experience, despite some mixed feedback on pricing and limited choices.
Dinner at the hotel garners mixed reviews, though many guests enjoy the delicious evening meals, good quality food and excellent wine at the 15-euro dinner menu. The attentive service and ample parking add to the dining appeal, even as some mention limited menu options and occasional food quality inconsistencies.
The rooms at Hotel ITC Ciudad de Haro are generally spacious and comfortable, featuring necessary amenities and occasional luxuries like hot tubs and balconies. However, they are often described as outdated with some problems in cleanliness and maintenance, such as broken fixtures and noise issues. While some guests find the rooms clean and well-maintained, others express concerns about the state of the bathroom fixtures and general upkeep.
Cleanliness throughout the hotel is perceived as inconsistent. While some guests praise the hotel's cleanliness, including the immaculate pool and polite bar staff, others note significant issues in the bathrooms and common areas, citing mold, rust and leftover items from previous guests.
The hotel's staff are consistently praised for their friendliness, helpfulness and attentiveness, creating a warm and welcoming atmosphere. Despite a few negative interactions, the majority of feedback highlights the staff's dedication to ensuring a positive stay.
The WiFi service, however, is a notable downside with many guests reporting poor and unreliable connectivity, largely limited to public areas and not extending effectively to rooms.
The outdoor pool is a valued feature, frequently mentioned for its cleanliness and pleasant setup, although some guests find the water cold and the maintenance lacking on occasion. Despite these issues, when operational, the pool serves as a refreshing and enjoyable amenity.
Parking facilities at Hotel ITC Ciudad de Haro are highly praised for being spacious, covered and free, ensuring a hassle-free experience for guests with vehicles.
The hotel is also recommended for families, offering a serene and family-friendly environment with the pool area and staff's personalized approach adding to the family experience.
Lastly, the beds receive varied opinions with many guests finding them comfortable, but some noting the need for updated mattresses and better bed linens to enhance the sleep quality.
In summary, Hotel ITC Ciudad de Haro offers a generally positive experience with notable strengths in location, breakfast quality, staff service, parking and pool amenities. However, some areas such as room maintenance, cleanliness, WiFi quality and dining consistency could benefit from improvements.
Categories
The breakfast at Hotel Hotel ITC Ciudad de Haro is well-received for its variety, value and quality with guests appreciating the choice of pastries, savory sandwiches and natural juices. The friendly and attentive staff enhance the breakfast experience, despite some mixed feedback on pricing and limited choices.
Dinner at the hotel garners mixed reviews, though many guests enjoy the delicious evening meals, good quality food and excellent wine at the 15-euro dinner menu. The attentive service and ample parking add to the dining appeal, even as some mention limited menu options and occasional food quality inconsistencies.
The rooms at Hotel ITC Ciudad de Haro are generally spacious and comfortable, featuring necessary amenities and occasional luxuries like hot tubs and balconies. However, they are often described as outdated with some problems in cleanliness and maintenance, such as broken fixtures and noise issues. While some guests find the rooms clean and well-maintained, others express concerns about the state of the bathroom fixtures and general upkeep.
Cleanliness throughout the hotel is perceived as inconsistent. While some guests praise the hotel's cleanliness, including the immaculate pool and polite bar staff, others note significant issues in the bathrooms and common areas, citing mold, rust and leftover items from previous guests.
The hotel's staff are consistently praised for their friendliness, helpfulness and attentiveness, creating a warm and welcoming atmosphere. Despite a few negative interactions, the majority of feedback highlights the staff's dedication to ensuring a positive stay.
The WiFi service, however, is a notable downside with many guests reporting poor and unreliable connectivity, largely limited to public areas and not extending effectively to rooms.
The outdoor pool is a valued feature, frequently mentioned for its cleanliness and pleasant setup, although some guests find the water cold and the maintenance lacking on occasion. Despite these issues, when operational, the pool serves as a refreshing and enjoyable amenity.
Parking facilities at Hotel ITC Ciudad de Haro are highly praised for being spacious, covered and free, ensuring a hassle-free experience for guests with vehicles.
The hotel is also recommended for families, offering a serene and family-friendly environment with the pool area and staff's personalized approach adding to the family experience.
Lastly, the beds receive varied opinions with many guests finding them comfortable, but some noting the need for updated mattresses and better bed linens to enhance the sleep quality.
In summary, Hotel ITC Ciudad de Haro offers a generally positive experience with notable strengths in location, breakfast quality, staff service, parking and pool amenities. However, some areas such as room maintenance, cleanliness, WiFi quality and dining consistency could benefit from improvements.
Hotel near Vineyards
Located in Haro, this hotel provides a comfortable stay in a town known for its wine cellars. While direct vineyard experiences at the hotel aren't mentioned, its proximity to the Barrio de la Estación makes it a suitable location for wine enthusiasts.
3-Star Hotel
Located in Haro, this hotel provides a comfortable stay with good amenities. It is suitable for travelers interested in exploring the wine region.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Cheap Hotel
Accessible Hotel
Hotel with Outdoor Pool
Guest Reviews
For those exploring the picturesque La Rioja region and its renowned wineries, Hotel Hotel ITC Ciudad de Haro offers a mixed but interesting set of advantages due to its location. Situated on the outskirts of Haro, this establishment provides easy access by car to the city center, making it particularly suitable for travelers with their own vehicles. Notably, the hotel sits conveniently just off the motorway, ideal for those continuing their journey to the Santander or Bilbao ferry ports.
While some guests have appreciated the quiet and relaxed environment, noting the hotel's tranquillity and pleasant surroundings, others highlight the necessity of a vehicle to fully enjoy the area's amenities. It's roughly a 20-minute walk into the town, although this may feel longer due to the road conditions and surrounding industrial area. Despite being away from the city's hustle and bustle, the hotel compensates with ample parking – a rare find that’s particularly beneficial for motorcyclists.
Travelers seeking direct access to Haro's lively center and its wineries may find the distance cumbersome, especially since the location is perceived as isolated by some reviewers. Conversely, guests attending events nearby or stopping over during a longer journey find the location to be practical and easy to reach.
Ultimately, Hotel Hotel ITC Ciudad de Haro appeals to those who value a peaceful stay with good logistical access, offsetting the remote feel with essential amenities and the convenience of a quick drive to Haro's attractions.
Hotel 'Hotel ITC Ciudad de Haro' offers a range of breakfast options at its bar, where guests can choose from a selection of pastries, hot drinks, savory sandwiches and toast—accompanied by either packaged or fresh juice for a small extra fee. Many praised the breakfast for being good value for money and for its delicious, natural juice. Visitors found the breakfast simple but effective, describing it as decent with varied and tasty options, particularly enjoying the organic and healthy offerings. The friendly and attentive staff at the breakfast bar further enhanced the experience.
However, there were mixed reviews regarding the pricing. While some found the cost reasonable and the quality high, others felt it was too expensive for what was offered with limited choices. Some guests preferred to seek breakfast options elsewhere due to these concerns. Despite the criticisms, the overall sentiment remains positive, especially towards the attentive service and the various breakfast choices available.
The dining experience at Hotel ITC Ciudad de Haro hotel receives mixed feedback from guests. On the positive side, many enjoyed the delicious evening meals with a variety of options at the restaurant and bar, praising the good quality food, excellent wine and attentive service. The 15 euros dinner menu, featuring three courses with wine and water, is particularly highlighted for its value. Guests also appreciated the dynamic and friendly staff and the convenience of lots of parking.
However, some guests mentioned that the food can be simple and the restaurant lacks a wide choice of dishes. There were instances where the restaurant was closed or service was unavailable on Sunday evenings. A few guests found some menu items, like vegetable sandwiches and combined dishes, underwhelming and overpriced. Additionally, some reviews cited cold or stale food and noted that the dining experience could be very expensive for what was offered.
Overall, while the general vibe indicates a pleasant dining experience with some standout aspects, the consistency in food quality and service could see improvement based on guest reviews.
The guest reviews for Hotel ITC Ciudad de Haro highlight several spacious and comfortable rooms that are clean and equipped with necessary amenities. Many guests appreciate the size of the rooms, often noting that they are larger than expected. Some rooms even come with added luxuries such as hot tubs and balconies with views.
However, the hotel does have its shortcomings. The rooms are often described as outdated with old furniture, small and problematic televisions and various defects like broken fixtures, curtains and inadequate insulation. Comfort seems to be hit or miss with some guests enjoying good beds and cozy temperatures, while others face issues such as noise from adjacent rooms and malfunctioning appliances.
Cleanliness receives mixed reviews—some rooms are praised for being clean and well-maintained, while others fall short with dirty bathroom fixtures and unpleasant smells. Although the hotel’s facilities are expressed as deteriorating, the overall functionality like working amenities and availability of parking is acknowledged.
In summary, Hotel ITC Ciudad de Haro offers spacious and well-equipped rooms but faces challenges with outdated interiors, inconsistent cleanliness and maintenance issues. The experience may vary significantly depending on the specific room and individual expectations.
Visitors to 'Hotel ITC Ciudad de Haro' have mixed opinions about the beds with some highlighting comfort as a notable feature. Many guests appreciated the comfort of the beds and pillows, even finding the beds to be a standout feature in some instances. Good quality bedding is another positive aspect mentioned by several guests. However, there are notable concerns regarding the age and condition of the mattresses. Some reviews indicate that the beds are old with mattresses described as very hard, thin or even sagging. Noise from bed springs and creaking is another recurring issue that detracts from the sleeping experience.
Guests also point out that the bed sizes, particularly the double beds, are smaller than expected and not commensurate with the room prices. Some even described the extra beds in the rooms as unusable for sleep. Improvement suggestions include replacing the old mattresses and pillows and enhancing bed linens to better match the cost of the accommodations. Despite these criticisms, the comfort of the bed remains a significant positive note for many guests.
Hotel ITC Ciudad de Haro offers a mixed experience when it comes to cleanliness. Some guests commend the hotel for its very clean rooms and good overall cleanliness, noting spacious rooms and clean hotel interiors. The pool is described as very clean and there are positive remarks about the polite and friendly bar staff. On the other hand, several reviews highlight significant shortcomings in cleanliness, particularly in the bathrooms and common areas. Issues such as mold, rust, dirty bathtubs and leftover items from previous guests are frequently mentioned. The floors, toilets and furniture in some rooms were found to be dirty and maintenance in the older parts of the hotel is not up to the mark. The pool area also requires better attention. Overall, while some guests find the cleanliness satisfactory, others point out areas where significant improvement is needed.
The 'Hotel ITC Ciudad de Haro' hotel boasts a commendable team of staff frequently described as friendly, helpful and attentive. Notable mentions highlight kind and polite reception staff who are consistently attentive to guest needs, ensuring a warm and welcoming atmosphere. The restaurant and bar staff also receive high praise for their amiable and efficient service with specific mentions of restaurant staff being particularly helpful and friendly.
However, there are occasional criticisms regarding the breakfast staff, some instances of unfriendly interactions and isolated cases of perceived poor customer care. Despite these few negative remarks, the majority of feedback underscores the staff's dedication to offering a pleasant stay, which many guests appreciate.
Overall, the hotel's staff is largely celebrated for their friendliness, personal treatment and commitment to ensuring a positive experience for visitors.
Guests at Hotel ITC Ciudad de Haro have consistently noted that the WiFi situation leaves much to be desired. While the hotel advertises internet access throughout the property, many reviews indicate that WiFi is only available in public areas like the reception. Even in these areas, the quality of the connection is often described as poor or unreliable with instances of the service stopping for hours altogether. Connectivity issues are prevalent, making it challenging for guests to log on to the network, whether in their rooms or other parts of the hotel. It is clear that improvements are needed to meet the expectations set by the hotel's advertising.
Set amidst its charming surroundings, the pool at Hotel ITC Ciudad de Haro has received mixed reviews. Many guests appreciate the accessibility and find the pool to be a great option for cooling off on hot days. It has been described frequently as nice, refreshing and a highlight of their stay, especially with ample sunbeds available. Some visitors found the water perfectly clean and the pool area pleasant and well-situated next to the main road. Spectacular views of the pool from the rooms add an extra allure to the experience.
However, the pool has faced some notable criticisms. Several guests reported issues like cold water, murky conditions and maintenance problems including tiles coming off and out-of-order facilities. The pool area is sometimes described as unkempt with dry grass, brambles and even animal droppings, detracting from the overall ambiance. The pool seems neglected at times with some mentioning that it was closed or even empty during their stay, which was a letdown.
Despite these drawbacks, for those who find it operational and clean, the pool serves as a reputable and enjoyable feature of the hotel, ideal for a relaxing dip, especially in the warmer months.
'Hotel ITC Ciudad de Haro' boasts exceptional parking facilities, highly appreciated by its guests. The hotel offers a spacious, covered and free parking lot that is conveniently located just outside the hotel. Visitors consistently highlight the ample availability of parking spaces, ensuring a hassle-free experience. The parking area is not only abundant but also provides private spots with car shelters for added convenience. Whether you're arriving with a large vehicle or seeking ease of access, the parking at 'Hotel ITC Ciudad de Haro' is frequently praised for its generous space and accessibility.
Hotel ITC Ciudad de Haro is a highly recommended hotel for families, providing a serene and family-friendly atmosphere. The tranquil setting ensures a quiet night, making it an ideal retreat for parents and children alike. Guests particularly enjoy the pool area, which is equipped with numerous sunbeds, perfect for a relaxing swimming break or engaging in poolside activities during the summer.
The family-oriented environment is further enhanced by the staff's friendly and familiar approach, offering personalized recommendations for family activities and dining options. The hotel's location along the wine route adds an extra layer of enjoyment, especially for those interested in leisurely walks amidst picturesque vineyards. Overall, Hotel ITC Ciudad de Haro offers a pleasant and engaging experience for the entire family.
The outdoor pool at 'Hotel ITC Ciudad de Haro' is a notable feature appreciated by many guests. Described as big and fantastic, the pool is often highlighted for enhancing the overall experience. It is also mentioned as clean, which adds to its appeal. While the pool may occasionally be out of operation, when available, it provides a refreshing spot for relaxation, although some guests found the water a bit cold. Despite these minor concerns, the pool remains a valued amenity that contributes positively to stays at the hotel.
Location Show Map
Location
While some guests have appreciated the quiet and relaxed environment, noting the hotel's tranquillity and pleasant surroundings, others highlight the necessity of a vehicle to fully enjoy the area's amenities. It's roughly a 20-minute walk into the town, although this may feel longer due to the road conditions and surrounding industrial area. Despite being away from the city's hustle and bustle, the hotel compensates with ample parking – a rare find that’s particularly beneficial for motorcyclists.
Travelers seeking direct access to Haro's lively center and its wineries may find the distance cumbersome, especially since the location is perceived as isolated by some reviewers. Conversely, guests attending events nearby or stopping over during a longer journey find the location to be practical and easy to reach.
Ultimately, Hotel Hotel ITC Ciudad de Haro appeals to those who value a peaceful stay with good logistical access, offsetting the remote feel with essential amenities and the convenience of a quick drive to Haro's attractions.
Breakfast
However, there were mixed reviews regarding the pricing. While some found the cost reasonable and the quality high, others felt it was too expensive for what was offered with limited choices. Some guests preferred to seek breakfast options elsewhere due to these concerns. Despite the criticisms, the overall sentiment remains positive, especially towards the attentive service and the various breakfast choices available.
Dinner
However, some guests mentioned that the food can be simple and the restaurant lacks a wide choice of dishes. There were instances where the restaurant was closed or service was unavailable on Sunday evenings. A few guests found some menu items, like vegetable sandwiches and combined dishes, underwhelming and overpriced. Additionally, some reviews cited cold or stale food and noted that the dining experience could be very expensive for what was offered.
Overall, while the general vibe indicates a pleasant dining experience with some standout aspects, the consistency in food quality and service could see improvement based on guest reviews.
Rooms
However, the hotel does have its shortcomings. The rooms are often described as outdated with old furniture, small and problematic televisions and various defects like broken fixtures, curtains and inadequate insulation. Comfort seems to be hit or miss with some guests enjoying good beds and cozy temperatures, while others face issues such as noise from adjacent rooms and malfunctioning appliances.
Cleanliness receives mixed reviews—some rooms are praised for being clean and well-maintained, while others fall short with dirty bathroom fixtures and unpleasant smells. Although the hotel’s facilities are expressed as deteriorating, the overall functionality like working amenities and availability of parking is acknowledged.
In summary, Hotel ITC Ciudad de Haro offers spacious and well-equipped rooms but faces challenges with outdated interiors, inconsistent cleanliness and maintenance issues. The experience may vary significantly depending on the specific room and individual expectations.
Beds
Guests also point out that the bed sizes, particularly the double beds, are smaller than expected and not commensurate with the room prices. Some even described the extra beds in the rooms as unusable for sleep. Improvement suggestions include replacing the old mattresses and pillows and enhancing bed linens to better match the cost of the accommodations. Despite these criticisms, the comfort of the bed remains a significant positive note for many guests.
Cleanliness
Staff
However, there are occasional criticisms regarding the breakfast staff, some instances of unfriendly interactions and isolated cases of perceived poor customer care. Despite these few negative remarks, the majority of feedback underscores the staff's dedication to offering a pleasant stay, which many guests appreciate.
Overall, the hotel's staff is largely celebrated for their friendliness, personal treatment and commitment to ensuring a positive experience for visitors.
Wi-Fi
Pool
However, the pool has faced some notable criticisms. Several guests reported issues like cold water, murky conditions and maintenance problems including tiles coming off and out-of-order facilities. The pool area is sometimes described as unkempt with dry grass, brambles and even animal droppings, detracting from the overall ambiance. The pool seems neglected at times with some mentioning that it was closed or even empty during their stay, which was a letdown.
Despite these drawbacks, for those who find it operational and clean, the pool serves as a reputable and enjoyable feature of the hotel, ideal for a relaxing dip, especially in the warmer months.
Parking
Family
The family-oriented environment is further enhanced by the staff's friendly and familiar approach, offering personalized recommendations for family activities and dining options. The hotel's location along the wine route adds an extra layer of enjoyment, especially for those interested in leisurely walks amidst picturesque vineyards. Overall, Hotel ITC Ciudad de Haro offers a pleasant and engaging experience for the entire family.
Outdoor Pool
Yes, Hotel ITC Ciudad de Haro has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel ITC Ciudad de Haro.
No, Hotel ITC Ciudad de Haro doesn't allow dogs.
No, parking facilities aren't available at Hotel ITC Ciudad de Haro.
No, Hotel ITC Ciudad de Haro doesn't have a gym.
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