Holiday Inn - Harare by IHG
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Summary of reviewsHoliday Inn - Harare by IHG, emerges as a highly favorable choice for travelers, particularly noted for its strategic location within Harare. Situated in the heart of the city, it offers easy access to various key attractions, such as the National Gallery of Art and an array of local restaurants, while maintaining a serene and secure environment away from the city's hustle and bustle. The convenience of available taxis further enhances the location's appeal.
The hotel's breakfast experience consistently impresses guests with many praising the extensive and diverse selection of both fruit and hot food options available from the buffet. The breakfast team receives frequent commendations for their excellent service, contributing to a satisfying start to guests' days.
Dinner reviews are more mixed with positive notes on the variety of vegetarian options and well-organized buffets. Some guests praised the dinner service and quality, while others felt the food did not meet expectations, particularly critiquing specific dishes like ribs. Additionally, the cost and portion sizes were points of contention for some.
Guests often highlight the spacious and comfortable rooms, appreciated for their cleanliness and cozy bedding. However, some rooms show signs of age with issues such as outdated lighting, a smell of smoke and the need for bathroom maintenance being mentioned. Despite these downsides, the overall reception of the rooms is positive with efficient room service enhancing the experience.
Cleanliness is a standout feature of Holiday Inn - Harare with guests frequently noting the immaculate condition of the rooms and facilities. Super clean bedding and well-maintained surroundings contribute significantly to the positive reviews.
The staff at Holiday Inn - Harare are consistently praised for their friendliness, professionalism and helpfulness. The reception staff, in particular, are noted for their welcoming and courteous service. While there are rare mentions of less positive interactions, the general sentiment underscores the staff's role in significantly enhancing the guest experience.
The comfort and cleanliness of the beds receive high praise with guests consistently describing them as comfortable and well-maintained. Although there were occasional mix-ups with bed types, the overall feedback highlights the bedding as a strong positive aspect of the stay.
Overall, Holiday Inn - Harare by IHG, offers a welcoming and convenient base for visitors with commendable staff, good cleanliness, comfortable beds and a prime location. Despite a few areas needing improvement, particularly regarding dinner quality and room updates, the hotel provides good value for money and a favorable environment for both leisure and business travelers.
Categories
The hotel's breakfast experience consistently impresses guests with many praising the extensive and diverse selection of both fruit and hot food options available from the buffet. The breakfast team receives frequent commendations for their excellent service, contributing to a satisfying start to guests' days.
Dinner reviews are more mixed with positive notes on the variety of vegetarian options and well-organized buffets. Some guests praised the dinner service and quality, while others felt the food did not meet expectations, particularly critiquing specific dishes like ribs. Additionally, the cost and portion sizes were points of contention for some.
Guests often highlight the spacious and comfortable rooms, appreciated for their cleanliness and cozy bedding. However, some rooms show signs of age with issues such as outdated lighting, a smell of smoke and the need for bathroom maintenance being mentioned. Despite these downsides, the overall reception of the rooms is positive with efficient room service enhancing the experience.
Cleanliness is a standout feature of Holiday Inn - Harare with guests frequently noting the immaculate condition of the rooms and facilities. Super clean bedding and well-maintained surroundings contribute significantly to the positive reviews.
The staff at Holiday Inn - Harare are consistently praised for their friendliness, professionalism and helpfulness. The reception staff, in particular, are noted for their welcoming and courteous service. While there are rare mentions of less positive interactions, the general sentiment underscores the staff's role in significantly enhancing the guest experience.
The comfort and cleanliness of the beds receive high praise with guests consistently describing them as comfortable and well-maintained. Although there were occasional mix-ups with bed types, the overall feedback highlights the bedding as a strong positive aspect of the stay.
Overall, Holiday Inn - Harare by IHG, offers a welcoming and convenient base for visitors with commendable staff, good cleanliness, comfortable beds and a prime location. Despite a few areas needing improvement, particularly regarding dinner quality and room updates, the hotel provides good value for money and a favorable environment for both leisure and business travelers.
Hotel near Golf Courses
Holiday Inn - Harare by IHG is recognized as a golf hotel in Harare, providing guests with convenient access to the city's various golf courses.
Family Friendly Hotel
Situated in Harare, this hotel offers comfortable accommodations and is conveniently located near various family attractions. It provides amenities suitable for families, making it a practical choice for those traveling with children.
Hotel with Swimming Pool
This Holiday Inn has a swimming pool. It receives good reviews for spacious rooms and helpful staff.
Outdoor Pool
Business Hotel
Holiday Inn Harare is a first-class hotel with guest rooms. It is identified as one of the top business hotels in Harare.
Hotel with Parking
Holiday Inn Harare provides ample on-site parking capable of accommodating over 100 cars. Complimentary on-site parking and free private parking are available, ensuring convenient and cost-free parking for guests. Accessible parking is also offered.
Hotel with Outdoor Pool
Provides an outdoor swimming pool, a terrace, and a restaurant. The rooms are spacious and comfortable, making it a pleasant stay.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
Holiday Inn - Harare by IHG, boasts an exceptional and strategic location within the city, making it a prime choice for visitors. Positioned right in the heart of Harare, the hotel offers easy access to the city center and its many attractions. Guests appreciated its proximity to key points of interest, such as the National Gallery of Art and an array of local restaurants. Despite being close to the bustling Central Business District (CBD), the hotel is described as quiet and secure, offering a tranquil retreat from the city’s buzz and noise. The convenience of the location is underscored by the availability of taxis, ensuring that transport is always at hand. The hotel's central position, combined with its noted cleanliness and commendable reception staff, makes it an excellent base for exploring Harare and attending to business activities.
Holiday Inn - Harare by IHG, offers a breakfast experience that consistently receives high praise from guests. The breakfast buffet is often highlighted as a standout aspect of their stay with many noting the extensive and diverse selection available. Guests appreciate the wide variety of options, including both fruit and hot food, which caters to different tastes and dietary needs. The breakfast is described as invitingly scrumptious, fresh and quite filling, ensuring guests start their day on a satisfying note. The service from the breakfast team is frequently commended for its excellence, complementing the delicious food on offer. Overall, the breakfast at Holiday Inn - Harare leaves a positive and lasting impression, making it a highlight for many visitors.
The dinner experience at Holiday Inn - Harare by IHG, has received mixed reviews. On a positive note, the restaurant offers a variety of vegetarian options and the buffet is well-organized. Additionally, several guests praised both the breakfast and dinner, noting that the food was great and the dinner was served well. However, there were complaints about the dinner quality not meeting expectations with one guest specifically mentioning terrible ribs. Some found the snacks and evening buffet to be expensive and felt portions were inadequate. Overall, while there are highlights in terms of food variety and service, consistency in dinner quality seems to be an area needing improvement.
Holiday Inn - Harare by IHG, offers spacious and comfortable rooms, which are frequently praised for their cleanliness and efficiency in room service. Guests often find the rooms to be more spacious and equipped with all necessary amenities, including DSTV. Comfort is a common theme with many remarking on the coziness and the cleanliness of the bedding.
However, some rooms show signs of age and would benefit from modern lighting and renovation. Issues such as the smell of smoke, broken windows and the presence of owls by the window in certain rooms have been noted. Bathrooms require some maintenance to meet guests' expectations fully. Despite these drawbacks, the overall sentiment indicates that the rooms generally exceed expectations, providing a clean and comfortable environment for guests.
The beds at Holiday Inn - Harare by IHG, receive high praise from guests who frequently mention their comfort and cleanliness. The beds are described as comfortable and great with bed linen always on point and super clean sheets. Although there were instances where guests asked for a double bed but were provided with twin beds, the overall sentiment highlights the comfort and cleanliness of the bedding.
Holiday Inn - Harare by IHG, is consistently praised for its outstanding cleanliness. Guests frequently highlight the clean facilities and well-maintained environment. The rooms, in particular, receive positive feedback for being super clean and equipped with comfortable beds. Beddings also meet high cleanliness standards. While one review noted a minor issue with the room, the overall impression is that the hotel prioritizes cleanliness, ensuring a pleasant stay. Additionally, guests appreciate the good location and comprehensive amenities, contributing to an overall positive experience.
The staff at Holiday Inn Harare, an IHG Hotel, consistently receive high praise for their friendliness and helpfulness. Guests frequently describe the team as very friendly, accommodating and hospitable. The reception staff, in particular, are highlighted for their welcoming demeanor and courteous service. Professionalism is another attribute frequently attributed to the staff, including the well-trained and respectful service offered throughout the hotel. Specific mentions of super friendly and understanding staff emphasize the positive interactions experienced by guests. While most reviews commend the warm and professional service, there are rare mentions of cold and unwelcoming attitudes. Overall, the hotel staff at Holiday Inn Harare appear to significantly enhance the guest experience with their awesome, friendly and professional approach.
Holiday Inn - Harare by IHG, receives positive feedback for its cleanliness and friendly staff. Guests commend the hotel's well-organized services and good facilities. The central location is frequently highlighted as a major advantage, offering convenience for travelers. The beds are comfortable and the breakfast options are described as plentiful and excellent with a large buffet available. The hotel offers good value for money and the ambiance is considered nice. Though some reviews suggest that it might not fully meet 4-star expectations, it is still recommended for its good service, cleanliness and favorable location.
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Location
Breakfast
Dinner
Rooms
However, some rooms show signs of age and would benefit from modern lighting and renovation. Issues such as the smell of smoke, broken windows and the presence of owls by the window in certain rooms have been noted. Bathrooms require some maintenance to meet guests' expectations fully. Despite these drawbacks, the overall sentiment indicates that the rooms generally exceed expectations, providing a clean and comfortable environment for guests.
Beds
Cleanliness
Staff
4 Star
Yes, Holiday Inn - Harare by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn - Harare by IHG.
No, Holiday Inn - Harare by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn - Harare by IHG.
No, Holiday Inn - Harare by IHG doesn't have a gym.
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