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Summary of reviewsHilton Tangier Al Houara Resort & Spa offers a tranquil escape with its idyllic beachfront location, providing breathtaking ocean views and direct access to a private beach. The serene setting away from the busy city life and the exquisite grounds make it an excellent choice for a relaxing getaway or family vacation. The resort's standout features include a luxurious swimming pool, a golf course and beautifully maintained gardens, coupled with helpful and attentive staff that enhance the overall experience.
Guests frequently commend the breakfast experience, highlighting the extensive variety and quality of the buffet, which caters to both Moroccan and international tastes. The ambiance and courteous service during breakfast are also notable, contributing to an overall excellent dining experience. Dinner at the resort is similarly praised, despite some concerns about high prices and limited choices on certain occasions. The expansive room service, diverse culinary options and professional service add to the delightful dining offerings.
The spacious and elegantly decorated rooms contribute greatly to a relaxing stay with many featuring splendid ocean views. Guests appreciate the clean and modern decor, luxurious bedding and ample amenities provided. However, there are occasional issues with maintenance and room cleanliness, but the helpful and polite staff often mitigate these concerns with their responsive service.
Cleanliness across the resort is generally commendable with many reviews praising the well-maintained rooms, clean corridors and beautifully kept grounds. While there have been some issues with pool cleanliness and housekeeping delays, the overall standard aligns well with the resort's five-star status.
The staff at Hilton Tangier Al Houara Resort & Spa is frequently highlighted for their friendliness and attention to detail. Key staff members receive particular praise for their exceptional service, which significantly enhances guests' experiences. Despite some isolated incidents of slow service and inefficiency, the overall sentiment towards the staff remains highly positive.
The WiFi service in the resort is generally strong and reliable, though there are occasional complaints regarding weak connectivity in certain areas. The spa and gym facilities offer quality experiences, though they have room for improvement in terms of maintenance and availability of supplies. The pool area is a major attraction, consistently praised for its cleanliness and inviting atmosphere, despite a few minor service issues.
Parking at the resort is convenient with ample spaces and the presence of Tesla and other EV charging stations, which guests appreciate.
In summary, Hilton Tangier Al Houara Resort & Spa delivers a magnificent and tranquil experience combining luxurious facilities, excellent dining and a beautiful setting, ideal for those seeking relaxation and natural beauty away from the city's hustle.
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