Holiday Inn Express Baltimore BWI Airport West by IHG
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Summary of reviewsThe Holiday Inn Express Baltimore BWI Airport West by IHG has garnered strong positive feedback across various aspects of the guest experience. Notably, its prime location offers unparalleled convenience for travelers, being just minutes from BWI Airport, and providing easy access to Baltimore, Washington, and surrounding attractions such as Arundel Mills Mall and Live Casino. Guests appreciate the proximity to transportation hubs and a safe, quiet environment conducive to both short and extended stays.
Guests consistently praise the complimentary breakfast, describing it as well-stocked with a wide variety of delicious options and served in a pleasant atmosphere. The breakfast staff is frequently commended for their courtesy and attentiveness, enhancing the overall dining experience.
The guest rooms are highlighted for their cleanliness, comfort, and modern amenities, including fridges and microwaves. The availability of suites with additional features offers an enhanced experience for those seeking more luxury. Despite occasional minor issues such as hard beds or non-functional appliances, the hotel staff is noted for promptly addressing concerns, reflecting a commitment to guest satisfaction.
Cleanliness stands as a hallmark of the hotel, with immaculate conditions noted throughout the property, including rooms, common areas, and outdoor facilities. This emphasis on hygiene contributes to a fresh and welcoming environment.
The staff at the hotel receives exceptional feedback for their friendly and accommodating service. Many guests highlight the personable approach of team members, including notable mentions of staff like Cherryl and Claudia, who contribute to a warm, welcoming atmosphere.
Parking at the hotel is convenient and plentiful, with free options available, including Tesla chargers and a Park&Fly service, further adding to the ease of a traveler's stay. The hotel's efficient shuttle service is another valuable feature, facilitating easy airport transfers and access to nearby attractions.
In summary, the Holiday Inn Express Baltimore BWI Airport West by IHG excels in providing a comfortable and convenient stay, supported by excellent service and a range of amenities that cater to both leisure and business travelers. Its consistent focus on cleanliness, guest satisfaction, and strategic location makes it an appealing choice for many visitors.
Categories
Guests consistently praise the complimentary breakfast, describing it as well-stocked with a wide variety of delicious options and served in a pleasant atmosphere. The breakfast staff is frequently commended for their courtesy and attentiveness, enhancing the overall dining experience.
The guest rooms are highlighted for their cleanliness, comfort, and modern amenities, including fridges and microwaves. The availability of suites with additional features offers an enhanced experience for those seeking more luxury. Despite occasional minor issues such as hard beds or non-functional appliances, the hotel staff is noted for promptly addressing concerns, reflecting a commitment to guest satisfaction.
Cleanliness stands as a hallmark of the hotel, with immaculate conditions noted throughout the property, including rooms, common areas, and outdoor facilities. This emphasis on hygiene contributes to a fresh and welcoming environment.
The staff at the hotel receives exceptional feedback for their friendly and accommodating service. Many guests highlight the personable approach of team members, including notable mentions of staff like Cherryl and Claudia, who contribute to a warm, welcoming atmosphere.
Parking at the hotel is convenient and plentiful, with free options available, including Tesla chargers and a Park&Fly service, further adding to the ease of a traveler's stay. The hotel's efficient shuttle service is another valuable feature, facilitating easy airport transfers and access to nearby attractions.
In summary, the Holiday Inn Express Baltimore BWI Airport West by IHG excels in providing a comfortable and convenient stay, supported by excellent service and a range of amenities that cater to both leisure and business travelers. Its consistent focus on cleanliness, guest satisfaction, and strategic location makes it an appealing choice for many visitors.
Hotel Taking Steps Towards Sustainability
This hotel is listed on EcoHotels.com and is part of IHG's Green Engage program. It implements advanced sustainability initiatives as part of this program.
Hotel with Parking
The hotel provides free parking for guests. A complimentary airport shuttle is also available, enhancing the convenience for travelers with vehicles.
EV charging stations
3-Star Hotel
This hotel is located conveniently near the Baltimore-Washington International Airport.
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
The 'Holiday Inn Express Baltimore BWI Airport West by IHG' boasts a highly praised location, making it a prime choice for guests targeting convenience and accessibility. Its proximity to the BWI Airport, just minutes away, is ideal for travelers, offering easy access via shuttle service. The hotel is strategically positioned near major highways, making it a great hub for those looking to explore both Baltimore and Washington. For shopping enthusiasts, the nearby Arundel Mills Mall offers ample retail and dining options, while the Live Casino provides entertainment opportunities. Guests also appreciate its closeness to rental car centers and transportation hubs, including the Amtrak/Marc station. The convenient access to numerous dining establishments and the quiet, safe surroundings enhance the appeal of this location, catering to both short stays and extended exploration of the Baltimore area. Whether visitors are in town for shopping, dining, or leisure, the hotel's location is consistently highlighted as a key asset.
At the Holiday Inn Express Baltimore BWI Airport West by IHG, guests consistently praise the breakfast experience, highlighting its variety, quality, and pleasant atmosphere. Many reviews commend the selection of breakfast options, noting a hearty mix of pancakes, biscuits, eggs, sausages, and more, ensuring there's something for everyone. Guests appreciate the inclusion of a great buffet breakfast, and many are quick to emphasize the consistently high standard of the food, with words like amazing and excellent frequently used. The presence of hot coffee, tea, and even flavored water further enhances the breakfast setting. The breakfast is often described as well-stocked and promptly refilled, ensuring that there's never a shortage of delicious offerings. The accommodating and friendly staff receive commendations for their courteous service, contributing to a warm and welcoming environment. Overall, the complimentary breakfast at this hotel not only meets but frequently exceeds guest expectations, making it a standout feature of their stay.
The rooms at the Holiday Inn Express Baltimore BWI Airport West by IHG generally leave guests satisfied with their cleanliness and comfort. Most visitors find the rooms to be spacious, modern, and equipped with essential facilities like a fridge and microwave, making them suitable for short stays. Guests also appreciate the comfortable beds, with some highlighting the availability of a large selection of pillows for added convenience. Suites, in particular, offer additional features such as a wet bar, mini fridge, and a separate shower and deep soaking tub, which enhance the experience.
While there are instances of minor issues, such as hard beds or the occasional non-functional fridge, these are typically addressed by the staff, reflecting a commitment to rectifying problems promptly. Despite a few service hiccups, the overall ambiance is one of a pleasant and quiet retreat, with most guests emphasizing the peacefulness and cleanliness of their accommodations. Furthermore, the hotel's strategic location adds to its appeal, providing easy access to necessary amenities and attractions in the area.
Travelers visiting the Holiday Inn Express Baltimore BWI Airport West by IHG will be pleased to find that the hotel is praised for its comfortable beds. Many guests highlight the mattresses, pillows, and sheets as contributing to a great night's sleep. The bedding is frequently described as lovely, fresh, and new, ensuring a cozy and inviting experience. While some reviews mention the beds being a bit low to the ground and occasionally a bit firm, the overall consensus is that the beds are super comfy, allowing for restful sleep. Despite some minor critiques, the combination of comfort and cleanliness in the rooms makes the hotel a promising choice for guests looking for a pleasant and restful stay.
The Holiday Inn Express Baltimore BWI Airport West by IHG consistently stands out for its exceptional cleanliness, as highlighted by numerous guest reviews. Visitors praise the immaculate condition of both the rooms and common areas, noting the spotless nature of the entire property. The hotel's commitment to cleanliness extends beyond the guest rooms to include the hallways, stairwells, elevators, breakfast room, and even the outdoor swimming pool, ensuring a comfortable and pleasant stay for guests. The overall environment feels fresh, with a clean entrance and dining areas that enhance the welcoming atmosphere. Beyond cleanliness, the hotel provides a quiet and comfortable retreat, offering plenty of parking and well-maintained amenities. The friendly and helpful staff further contribute to a positive guest experience, making it an appealing choice for travelers seeking both comfort and value.
At the Holiday Inn Express Baltimore BWI Airport West by IHG, guests consistently praise the staff for their exceptional service and hospitality. From the front desk to housekeeping, staff members are described as extraordinarily friendly, helpful, and accommodating. The team is knowledgeable and attentive, providing a warm welcome to guests and catering to individual needs with professionalism and courtesy. Particularly noteworthy are staff members like Cherryl and Claudia, who have left a memorable impression with their outstanding customer service. The breakfast staff also receives high marks for their pleasant demeanor. The overall atmosphere is one of genuine hospitality, contributing to the hotel's reputation as a well-maintained and inviting establishment. With such consistent feedback, it's clear that the staff at this hotel go above and beyond to ensure an enjoyable stay for every guest.
Holiday Inn Express Baltimore BWI Airport West offers a convenient and extensive parking experience for travelers. Visitors consistently mention the free and ample parking options available, with a large parking area providing enough space for late arrivals. The presence of Tesla chargers is a welcome addition for electric vehicle owners. Guests appreciate the ease of parking, even for those with larger vehicles like trucks and U-Hauls. The hotel also provides a Park&Fly service, ensuring that cars remain safe while guests travel, avoiding the steep airport parking fees. Additional perks include a readily available 24/7 shuttle to the airport, enhancing the convenience of the stay. Overall, parking at this hotel receives positive remarks, contributing to a stress-free travel experience.
Holiday Inn Express Baltimore BWI Airport West by IHG offers a highly accommodating experience for business travelers, making it a convenient choice particularly due to its proximity to the airport. Frequent travelers appreciate the hotel's efficient shuttle service, which not only ensures timely airport transfers but also provides easy access to nearby attractions such as casinos and shopping centers within a five-mile radius. The hotel successfully combines excellent room service and a hearty breakfast with a great overall customer service experience, contributing to the positive value felt by guests. Those needing to conduct business onsite find the hotel well-equipped, with helpful staff ready to support meetings in spacious rooms that can accommodate large groups. The establishment is well-received for its cleanliness and efficiency, characteristics essential for business travel. Overall, the hotel offers a great blend of convenience and service, positioning it as a suitable choice for business travelers.
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Location
Breakfast
Rooms
While there are instances of minor issues, such as hard beds or the occasional non-functional fridge, these are typically addressed by the staff, reflecting a commitment to rectifying problems promptly. Despite a few service hiccups, the overall ambiance is one of a pleasant and quiet retreat, with most guests emphasizing the peacefulness and cleanliness of their accommodations. Furthermore, the hotel's strategic location adds to its appeal, providing easy access to necessary amenities and attractions in the area.
Beds
Cleanliness
Staff
Parking
Business
No, Holiday Inn Express Baltimore BWI Airport West by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Baltimore BWI Airport West by IHG.
No, Holiday Inn Express Baltimore BWI Airport West by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Baltimore BWI Airport West by IHG.
Yes, Holiday Inn Express Baltimore BWI Airport West by IHG has a gym.
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