Shining Central Hotel & Spa
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Summary of reviewsShining Central Hotel & Spa enjoys a fantastic location in Hanoi's Old Quarter, making it a prime spot for tourists wanting to explore nearby attractions such as Hoan Kiem Lake, night markets and various cafes, all within walking distance. Despite being in the bustling city center, it offers a serene and peaceful environment.
The breakfast at the hotel is widely celebrated for its variety and quality, featuring a harmonious mix of local Vietnamese and Western foods. Guests particularly enjoy the fresh produce, the delicious selection of hot dishes and the excellent service. Eating on higher floors adds the bonus of beautiful city views. Dinner also receives positive remarks for its quality and reasonable pricing, despite the occasional unavailability of the restaurant and Sky Bar and the absence of room service.
Rooms at Shining Central are praised for their cleanliness, comfort and aesthetic appeal. They come well-equipped with modern amenities, comfortable beds and beautiful décor. Guests note that the rooms provide a quiet atmosphere, especially those facing the courtyard and suggest considering upgraded options for more space.
Cleanliness is a standout feature of the hotel with guests emphasizing the spotless condition of the rooms and common areas. This is complemented by the friendly and professional staff who are always ready to assist, creating a welcoming atmosphere and contributing significantly to the positive guest experience.
The wifi is generally reliable and fast, despite minor instances of it being slow to start in the rooms. The spa offers a range of high-quality treatments in a tranquil and clean environment, often becoming a highlight of guests’ stays, while the gym provides a basic but adequate workout facility.
Shining Central Hotel & Spa is particularly family-friendly, offering spacious and clean family rooms, engaging activities for children and high-quality service that ensures a comfortable stay for all ages. The staff’s friendliness and helpfulness further enhance the family atmosphere.
Guests also rave about the comfort of the beds, contributing to an excellent sleeping experience. Despite the rare mention of it being closer to a three-star service, the overall consensus affirms a consistent four-star rating with exceptional hospitality and value for money. Business travelers also find the hotel highly accommodating with its professional staff and supportive facilities.
Overall, Shining Central Hotel & Spa is a highly recommended hotel that offers a fantastic blend of comfort, cleanliness, top-notch service and excellent value in a prime location.
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The breakfast at the hotel is widely celebrated for its variety and quality, featuring a harmonious mix of local Vietnamese and Western foods. Guests particularly enjoy the fresh produce, the delicious selection of hot dishes and the excellent service. Eating on higher floors adds the bonus of beautiful city views. Dinner also receives positive remarks for its quality and reasonable pricing, despite the occasional unavailability of the restaurant and Sky Bar and the absence of room service.
Rooms at Shining Central are praised for their cleanliness, comfort and aesthetic appeal. They come well-equipped with modern amenities, comfortable beds and beautiful décor. Guests note that the rooms provide a quiet atmosphere, especially those facing the courtyard and suggest considering upgraded options for more space.
Cleanliness is a standout feature of the hotel with guests emphasizing the spotless condition of the rooms and common areas. This is complemented by the friendly and professional staff who are always ready to assist, creating a welcoming atmosphere and contributing significantly to the positive guest experience.
The wifi is generally reliable and fast, despite minor instances of it being slow to start in the rooms. The spa offers a range of high-quality treatments in a tranquil and clean environment, often becoming a highlight of guests’ stays, while the gym provides a basic but adequate workout facility.
Shining Central Hotel & Spa is particularly family-friendly, offering spacious and clean family rooms, engaging activities for children and high-quality service that ensures a comfortable stay for all ages. The staff’s friendliness and helpfulness further enhance the family atmosphere.
Guests also rave about the comfort of the beds, contributing to an excellent sleeping experience. Despite the rare mention of it being closer to a three-star service, the overall consensus affirms a consistent four-star rating with exceptional hospitality and value for money. Business travelers also find the hotel highly accommodating with its professional staff and supportive facilities.
Overall, Shining Central Hotel & Spa is a highly recommended hotel that offers a fantastic blend of comfort, cleanliness, top-notch service and excellent value in a prime location.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Gym
5-Star Hotel
Guest Reviews
Shining Central Hotel & Spa boasts an exceptional location in Hanoi, particularly well-suited for those keen on exploring the historic Old Quarter. Positioned centrally, the hotel offers easy access to a myriad of attractions, eateries and the vibrant hustle of the city while maintaining a quiet, tranquil environment for a restful stay. Guests appreciate its proximity to Hoan Kiem Lake, night markets and various cafes, all within a short walking distance. This geographical advantage makes it an ideal base for wandering around Hanoi’s iconic landmarks and enjoying the city’s cultural offerings.
The breakfast at Shining Central Hotel & Spa receives high praise from guests for its impressive variety and quality. Guests appreciate the extensive and diverse options available, including both local Vietnamese and Western dishes. Fresh produce and quality ingredients are consistently highlighted and the breakfast buffet is noted for its delicious and fresh offerings such as fresh fruit, pastries, salads and freshly made eggs. The breakfast experience is further enhanced by the excellent service provided by the staff, who ensure a pleasant start to the day.
Many guests enjoy the breakfast on the higher floors, which not only offers a delightful meal but also provides beautiful views over the city. Specific highlights include the hearty pho, fresh fruit juices and the variety of hot dishes available. The setting is often described as spacious and pleasant, enhancing the overall dining experience. Despite a few minor suggestions for improvement, the general consensus portrays the breakfast at Shining Central Hotel & Spa as a standout feature, consistently meeting and often exceeding guest expectations.
Shining Central Hotel & Spa offers an impressive dining experience, particularly at their top-floor restaurant which provides a relaxing ambiance complemented by stunning views. Guests consistently praised the breakfast for its variety and quality with both Western and local options available. Comments highlight the delicious and decent breakfast items and the attentive service ensuring all needs were met.
Dinner at the hotel received commendations for its excellent quality and reasonable pricing. The meals were repeatedly described as wonderful and fantastic, though opinions varied slightly with one particular observation on greasy noodles. While dinner service is highly rated, some travelers did note the absence of room service and occasional closures of the restaurant and Sky Bar, which might affect those looking for evening dining options within the hotel.
In addition to the in-house dining experiences, guests appreciated the hotel’s recommendations for nearby eateries, finding gems like the 'Hanoi Social Club' and another hidden restaurant established by a former street kid, which stood out as exceptional. Despite some minor inconveniences, the overall sentiment indicates a satisfying dining experience within the hotel combined with valuable local recommendations.
Shining Central Hotel & Spa boasts rooms that are consistently praised for their cleanliness, comfort and spaciousness. Many guests have found the rooms to be well-equipped, featuring comfortable beds, good air conditioning and modern amenities. The décor of the rooms is often described as beautiful and nicely designed with some guests noting a pleasant retro style. Several visitors have appreciated the quiet atmosphere, especially those staying in rooms facing the courtyard.
The hotel offers a variety of room sizes, including large family rooms and junior suites with luxurious touches like whirlpools and balconies. Despite some guests finding the basic rooms to be on the smaller side, they still highlight the thoughtful design that ensures all needs are met. Upgraded rooms are recommended for a more spacious experience.
While some rooms could benefit from better lighting and more plugs, the overall feedback emphasizes the hotel's dedication to cleanliness and comfort. The staff's friendliness and helpfulness also add to the positive experience, making Shining Central Hotel & Spa a reliable choice for both leisure and business travelers.
Guests of Shining Central Hotel & Spa consistently rave about the comfort of the beds, which are frequently described as very comfortable, super comfortable and even extraordinarily comfortable. Many reviews highlight the high quality of the bedding, praising the cozy, large beds and the supportive yet soft mattresses. Visitors often mention that the hotel’s beds are among the best they've experienced during their travels, ensuring a restful night's sleep. The pillows also receive positive remarks for their comfort. The spacious rooms complement the comfortable bedding, adding to an overall pleasant stay. Frequent mentions of new and clean beds further affirm the focus on guest comfort and satisfaction. In summary, the exceptional comfort of the beds significantly contributes to the overall positive guest experience at Shining Central Hotel & Spa.
Shining Central Hotel & Spa consistently impresses with its exceptional cleanliness. The rooms and facilities are not only clean but often described as spotless, immaculately clean and super clean. Guests frequently note that the rooms are well-maintained, tidy and comfortable with modern bathrooms that add to the overall high standard of hygiene. The hotel staff's attention to cleanliness extends to daily room cleaning, ensuring that every room remains clean throughout the stay. The hotel premises, including the common areas and facilities, are kept in pristine condition, reflecting a commitment to maintaining high standards of hygiene. Despite minor issues like old furniture or occasional insects, the overall cleanliness and comfort of the hotel receive high praise from its guests, making it a reliable choice for travelers prioritizing a clean and comfortable stay.
Shining Central Hotel & Spa in Hanoi has received a wealth of praise for its exceptional staff, whose friendliness, professionalism and attentiveness have left a lasting impression on guests. The staff's dedication to creating a comfortable and welcoming atmosphere is a standout feature with many guests noting their warm smiles and helpful nature.
From the reception desk to the service staff in the dining area, every team member is commended for their willingness to go above and beyond to assist guests, whether it's providing valuable local information organizing transportation and tours or ensuring special requests are met promptly. Specific mentions of staff members like Anna, Emily and Thien highlight their exceptional service and personal touch in making the stay perfect.
Guests feel safe, comfortable and well cared for with the staff's proactive approach to solving problems and attention to even the smallest details being frequently mentioned. The polite and courteous demeanor of every employee, combined with their proficiency in English, adds to the seamless experience.
Moreover, the staff's ability to handle queries effectively and provide thoughtful gestures like surprise cakes and flowers for special occasions further enhances the guest experience. Across numerous reviews, it’s clear that the Shining Central Hotel & Spa staff significantly contribute to the hotel’s reputation for excellent service and a memorable stay.
The wifi at Shining Central Hotel & Spa receives generally positive feedback, being described as good, strong, fast, reliable and free. Guests appreciate the uninterrupted connectivity, particularly highlighting that it works well and is reliable. However, there are a few mentions of the wifi taking a while to start in the rooms and some instances of weak internet during the stay. Despite these minor issues, the overall impression of the hotel's wifi remains favorable.
Nestled within the Shining Central Hotel & Spa, the spa experience is often highlighted as a major attraction. Guests frequently praise the Vietnamese massages, describing them as amazing and blissful, especially after long flights. Many found the spa facilities to be really good, clean and relaxing, creating an oasis of calm within the hotel.
The convenience of booking a same-day appointment and the ease of access right below the hotel further enhance its appeal. The spa offers a range of good quality treatments and massage services, even providing a generous 30% discount at times. Such incentives make the reasonably priced services even more attractive.
Despite some mention of better, more professionally run alternatives nearby, the general consensus on the hotel’s spa remains highly positive. Guests particularly enjoyed the peaceful atmosphere, the lovely staff and the efficient booking process. The delightful spa ambience, reminiscent of favorite spas from far-off places like Napa, CA, adds to the charm.
The spa's additional services, such as shower facilities and complimentary massages for hotel guests, further contribute to a well-rounded experience. Many visitors enjoyed their time so much that repeat visits during their stay were not uncommon. Overall with its high-quality treatments and the tranquil environment, the spa at Shining Central Hotel remains a highlight, recommended by many for a refreshing and relaxing retreat.
Shining Central Hotel & Spa offers a gym experience that varies in guest opinion. The gym space is described as small with limited equipment including treadmills, some dumbbells and a few spinning bikes. While its compact size and basic facilities may not cater to serious fitness enthusiasts, it is deemed sufficient for a quick workout while traveling. The cleanliness and functionality of the equipment receive mixed feedback with some reporting that everything worked well and was clean, while others noted issues such as malfunctioning bikes and dusty conditions. Despite these inconsistencies, the gym provides a useful option for guests seeking to maintain their exercise routine. The spa, often mentioned alongside the gym, is highlighted as a blissful experience, particularly soothing after long flights. Overall, the gym at Shining Central Hotel & Spa is suitable for guests looking for a basic yet adequate workout facility during their stay.
The Shining Central Hotel & Spa has garnered numerous accolades for its family-friendly environment, making it a top choice for families planning a trip. The hotel features well-designed family rooms that are spacious, impeccably clean and equipped with connecting doors, ideal for groups or those traveling with children. The staff receives high praise for their impeccable service, going above and beyond to ensure a comfortable stay. They are particularly noted for organizing engaging activities for kids and even assisting with urgent needs, such as arranging medical appointments on short notice.
Guests have highlighted the hotel’s family atmosphere with friendly staff who make everyone feel at home. There are dedicated spaces and rooms designed specifically to cater to families, including child-friendly accommodations equipped with playpens. The hotel’s décor garners positive feedback and families appreciate the thoughtful layout that allows them to section off parts of a corridor for group stays.
Overall, it's an excellent option for family trips, providing a safe and welcoming environment where both parents and children can enjoy a memorable stay. While a few mentioned the noise from kids, the general consensus is overwhelmingly positive, emphasizing comfort, service and convenience for family visitors.
Shining Central Hotel & Spa receives high praise for its exceptional hospitality and value for money. Guests describe the hotel as wonderfully organized and clean, providing a professional and welcoming experience. The staff stands out as being very helpful, friendly and accommodating, creating a homely and satisfied atmosphere that leaves visitors thankful for their stay.
The hotel is noted for its consistent four-star service and amenities, giving it a luxurious feel that exceeds expectations. Despite one review suggesting a three-star level, the overall consensus highlights a comfortable and quality four-star experience. The property is frequently recommended for its excellent service and great value for money, portraying it as a beautiful and livable place to stay with a five-star accommodation vibe.
Overall, Shining Central Hotel & Spa offers a service fitting for a four-star establishment, making it a highly recommended choice for visitors seeking excellent value and a fantastic stay.
The Shining Central Hotel & Spa offers a highly supportive environment for business travelers. The staff are professional, fluent in English and always willing to assist, whether it’s for business inquiries organizing transfers or providing early check-in and flexible check-out options. The hotel is well-equipped with business-friendly amenities, including a business center, internet café, meeting and conference facilities and a business desk. Guests have praised the quiet and clean environment with rooms suitable for work, contributing to a pleasant experience for professional journeys. The location is ideal for those on business trips, offering both efficiency and comfort for a seamless stay.
When it comes to planning a honeymoon, Shining Central Hotel & Spa stands out as an ideal destination for celebrating this special occasion. Guests have consistently praised the hotel for its thoughtful and beautiful decorations, which include fresh flowers, rose petals, balloons and even a small celebratory cake in the room. The staff is particularly lauded for their efforts, making couples feel incredibly special from the moment they check in. Numerous testimonials highlight how the staff organized pleasant surprises, such as personalized decorations and a lovely cake, to mark the unique experience.
The service at the rooftop bar also garners high marks with a great bartender and a stunning ambiance that adds to the romantic atmosphere. Coupled with the luxurious honeymoon bathtub, these features make Shining Central Hotel & Spa a top recommendation for those looking for a romantic getaway. Overall, guests found everything to be perfect, making the hotel an excellent choice for honeymooners seeking an unforgettable experience.
Shining Central Hotel & Spa offers a luxurious experience characterized by its beautiful French colonial style that instantly imbues a sense of grandeur and elegance. Visitors are greeted by incredibly kind and helpful staff, such as Anna and Thien Tran, ensuring a welcoming and hospitable atmosphere throughout their stay. The luxury amenities and high-end facilities further underline the hotel's commitment to providing an opulent experience.
The meticulously designed and spacious bathrooms, along with luxurious accommodations and beautifully appointed rooms, contribute to the overall luxurious vibe of the hotel. Guests can expect excellent service that includes thoughtful touches such as breakfast boxes to go on departure, ensuring a seamless experience from beginning to end.
The hotel also offers luxury tours, such as the highly praised sail to Ha Long Bay, enhancing the overall stay with its attention to exclusive experiences. With its clean and comfortable settings, Shining Central Hotel & Spa stands out as a premier luxury establishment, delivering a beautiful and indulgent retreat for its guests.
Situated in the heart of Hanoi, Shining Central Hotel & Spa offers a delightful blend of romance and hospitality. Couples will find it an ideal choice for a romantic getaway, thanks to the cozy romantic beds and a charming ambiance throughout the hotel. The rooftop bar is a standout feature, providing stunning city views, especially enchanting in the evening. Guests have highlighted the friendly and helpful staff, who go the extra mile to make the stay special with thoughtful gestures like honeymoon decorations, fresh flowers and cake. The hotel's location in central Hanoi adds to its appeal, making it a convenient and pleasant stay for couples seeking both romance and adventure.
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Location
Breakfast
Many guests enjoy the breakfast on the higher floors, which not only offers a delightful meal but also provides beautiful views over the city. Specific highlights include the hearty pho, fresh fruit juices and the variety of hot dishes available. The setting is often described as spacious and pleasant, enhancing the overall dining experience. Despite a few minor suggestions for improvement, the general consensus portrays the breakfast at Shining Central Hotel & Spa as a standout feature, consistently meeting and often exceeding guest expectations.
Dinner
Dinner at the hotel received commendations for its excellent quality and reasonable pricing. The meals were repeatedly described as wonderful and fantastic, though opinions varied slightly with one particular observation on greasy noodles. While dinner service is highly rated, some travelers did note the absence of room service and occasional closures of the restaurant and Sky Bar, which might affect those looking for evening dining options within the hotel.
In addition to the in-house dining experiences, guests appreciated the hotel’s recommendations for nearby eateries, finding gems like the 'Hanoi Social Club' and another hidden restaurant established by a former street kid, which stood out as exceptional. Despite some minor inconveniences, the overall sentiment indicates a satisfying dining experience within the hotel combined with valuable local recommendations.
Rooms
The hotel offers a variety of room sizes, including large family rooms and junior suites with luxurious touches like whirlpools and balconies. Despite some guests finding the basic rooms to be on the smaller side, they still highlight the thoughtful design that ensures all needs are met. Upgraded rooms are recommended for a more spacious experience.
While some rooms could benefit from better lighting and more plugs, the overall feedback emphasizes the hotel's dedication to cleanliness and comfort. The staff's friendliness and helpfulness also add to the positive experience, making Shining Central Hotel & Spa a reliable choice for both leisure and business travelers.
Beds
Cleanliness
Staff
From the reception desk to the service staff in the dining area, every team member is commended for their willingness to go above and beyond to assist guests, whether it's providing valuable local information organizing transportation and tours or ensuring special requests are met promptly. Specific mentions of staff members like Anna, Emily and Thien highlight their exceptional service and personal touch in making the stay perfect.
Guests feel safe, comfortable and well cared for with the staff's proactive approach to solving problems and attention to even the smallest details being frequently mentioned. The polite and courteous demeanor of every employee, combined with their proficiency in English, adds to the seamless experience.
Moreover, the staff's ability to handle queries effectively and provide thoughtful gestures like surprise cakes and flowers for special occasions further enhances the guest experience. Across numerous reviews, it’s clear that the Shining Central Hotel & Spa staff significantly contribute to the hotel’s reputation for excellent service and a memorable stay.
Wi-Fi
Spa
The convenience of booking a same-day appointment and the ease of access right below the hotel further enhance its appeal. The spa offers a range of good quality treatments and massage services, even providing a generous 30% discount at times. Such incentives make the reasonably priced services even more attractive.
Despite some mention of better, more professionally run alternatives nearby, the general consensus on the hotel’s spa remains highly positive. Guests particularly enjoyed the peaceful atmosphere, the lovely staff and the efficient booking process. The delightful spa ambience, reminiscent of favorite spas from far-off places like Napa, CA, adds to the charm.
The spa's additional services, such as shower facilities and complimentary massages for hotel guests, further contribute to a well-rounded experience. Many visitors enjoyed their time so much that repeat visits during their stay were not uncommon. Overall with its high-quality treatments and the tranquil environment, the spa at Shining Central Hotel remains a highlight, recommended by many for a refreshing and relaxing retreat.
Gym
Family
Guests have highlighted the hotel’s family atmosphere with friendly staff who make everyone feel at home. There are dedicated spaces and rooms designed specifically to cater to families, including child-friendly accommodations equipped with playpens. The hotel’s décor garners positive feedback and families appreciate the thoughtful layout that allows them to section off parts of a corridor for group stays.
Overall, it's an excellent option for family trips, providing a safe and welcoming environment where both parents and children can enjoy a memorable stay. While a few mentioned the noise from kids, the general consensus is overwhelmingly positive, emphasizing comfort, service and convenience for family visitors.
4 Star
The hotel is noted for its consistent four-star service and amenities, giving it a luxurious feel that exceeds expectations. Despite one review suggesting a three-star level, the overall consensus highlights a comfortable and quality four-star experience. The property is frequently recommended for its excellent service and great value for money, portraying it as a beautiful and livable place to stay with a five-star accommodation vibe.
Overall, Shining Central Hotel & Spa offers a service fitting for a four-star establishment, making it a highly recommended choice for visitors seeking excellent value and a fantastic stay.
Business
Honeymoon
The service at the rooftop bar also garners high marks with a great bartender and a stunning ambiance that adds to the romantic atmosphere. Coupled with the luxurious honeymoon bathtub, these features make Shining Central Hotel & Spa a top recommendation for those looking for a romantic getaway. Overall, guests found everything to be perfect, making the hotel an excellent choice for honeymooners seeking an unforgettable experience.
Luxury
The meticulously designed and spacious bathrooms, along with luxurious accommodations and beautifully appointed rooms, contribute to the overall luxurious vibe of the hotel. Guests can expect excellent service that includes thoughtful touches such as breakfast boxes to go on departure, ensuring a seamless experience from beginning to end.
The hotel also offers luxury tours, such as the highly praised sail to Ha Long Bay, enhancing the overall stay with its attention to exclusive experiences. With its clean and comfortable settings, Shining Central Hotel & Spa stands out as a premier luxury establishment, delivering a beautiful and indulgent retreat for its guests.
Romantic
No, Shining Central Hotel & Spa doesn't have any pool.
Yes, a spa is available at Shining Central Hotel & Spa.
No, Shining Central Hotel & Spa doesn't allow dogs.
No, parking facilities aren't available at Shining Central Hotel & Spa.
Yes, Shining Central Hotel & Spa has a gym.
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