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Summary of reviewsRose Garden Residences in Hanoi is a delightful retreat that balances tranquility with accessibility. Situated amid natural scenery, it offers guests a peaceful escape from the bustling city while still being conveniently close to major attractions, making it easy to access the old quarter with a short taxi or Grab ride. Though located slightly outside central tourist zones, it compensates with proximity to excellent dining options within a 15-minute walk, providing a strategic blend of peacefulness and accessibility that many travelers appreciate.
Guests are particularly impressed by the spacious, impeccably clean rooms, which provide a comforting, residence-like atmosphere. The apartment-style accommodations include multiple bedrooms, bathrooms, and a generously sized kitchen, making them ideal for families. Well-furnished and well-appointed, these rooms ensure an enjoyable experience complemented by excellent amenities, adding to the overall comfort of the stay.
The residence maintains exceptional cleanliness standards, with rooms cleaned daily to create a spotless environment akin to a 5-star hotel. The pool area also upholds this high standard, offering a clean and pleasant space for relaxation, further enhancing the guest experience.
The staff is frequently praised for their professionalism and friendliness, with guests noting the team's helpfulness and attentiveness. Receptionists offer welcoming and professional service, while housekeeping staff is noted for their kindness. Exceptional customer service stands out as a hallmark of the Rose Garden Residences, contributing positively to guests’ overall experience.
The pool area is a particular highlight, featuring a spacious and inviting environment. Guests appreciate the lovely water temperature and ample room for relaxation, while complementary facilities like the playground and kids club area provide entertainment opportunities for families. Overall, the pool enhances the stay, alongside other positive features of the residency. Show more
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Categories
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Parking
Aparthotel with Gym
4-Star Aparthotel
Aparthotel with Outdoor Pool
Room Types
One-Bedroom ApartmentThis apartment has 1 bedroom fitted with 1 large double bed. It also has a kitchen, a living room, a private balcony and facilities like a flat-screen cable TV, a sofa set and modern bathroom facilities.
Two-Bedroom ApartmentThis apartment has 2 bedrooms fitted with 1 double bed and 1 single bed. It also has a kitchen, a living room, a private balcony and facilities like a flat-screen cable TV, a sofa set and modern bathroom facilities.
Three-Bedroom ApartmentThis spacious apartment has 3 bedrooms fitted with double beds. Some bedrooms have large double beds. The apartment also has a kitchen, a living room, a private balcony and facilities like a flat-screen cable TV, a sofa set and modern bathroom facilities.
Premium Two-Bedroom ApartmentThis apartment features a pool with a view. This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV with cable channels, a washing machine, soundproof walls, a minibar as well as city views. The unit has 2 beds.
Guest Reviews
8.8
Excellent
Location
Rose Garden Residences offers a well-balanced location for those visiting Hanoi, providing a tranquil retreat away from the bustle of the city. Nestled amid natural scenery, this hotel allows guests to experience both the serene ambiance of the area and the convenience of being not too far from major attractions. The property's location ensures easy access to the old quarter, with a short taxi or Grab ride bringing you to Hanoi's historic heart within 15-20 minutes. While slightly outside the immediate tourist zones, it provides a quiet place to unwind, perfect for those rainy days when resting indoors is preferable. Guests may find it takes a bit of effort to reach some venues, given its location outside of the central tourist hub, but the proximity to excellent dining options within a 15-minute walk compensates for this. For visitors focused on exploring Hanoi's central sites with young children, the slight distance from the core may be less ideal, yet overall, the strategic placement offers a blend of accessibility and peacefulness that many travelers appreciate.
Rooms
The Rose Garden Residences offers a delightful accommodation experience, characterized by its spacious and impeccably clean rooms. These apartment-style rooms create a comfortable and luxurious atmosphere that feels more like a residence than a typical hotel. Guests find themselves at ease in large, well-furnished spaces that are ideal for both relaxation and functionality. The family apartments, notable for their size, come equipped with multiple bedrooms, bathrooms, and a generously sized kitchen, catering perfectly to the needs of traveling families. Excellent amenities complement the overall ambiance, making a stay at Rose Garden Residences both convenient and enjoyable. Thorough cleaning standards further enhance the inviting environment, ensuring guests can unwind in pristine conditions.
Cleanliness
Rose Garden Residences consistently impresses with its exceptional standards of cleanliness. Guests repeatedly highlight the apartments as clean and comfortable, with rooms regularly cleaned daily to maintain a spotless environment. The accommodations are described as spacious, airy, and well-appointed, embodying a meticulous cleanliness that rivals that of a 5-star hotel, with not a speck of dust in sight. The swimming pool, too, is noted for being clean and pleasant, contributing to the overall well-maintained atmosphere of the residence.
Staff
The staff at Rose Garden Residences consistently receive high praise for their professionalism and friendliness. Guests frequently note that the team is both helpful and attentive, going above and beyond to ensure a pleasant stay. The receptionists stand out for their welcoming and professional demeanor, while the housekeeping staff are particularly noted for their kindness. Exceptional customer service is a recurring theme, with many reviews highlighting the staff's responsiveness and cheerful attitude. Overall, the team at Rose Garden Residences leaves a positive impression on guests, characterized by friendliness and a commitment to service excellence.
Pool
The pool at Rose Garden Residences consistently stands out as a highlight for guests, offering a clean, pleasant environment that enhances their stay. Its spaciousness receives frequent mention, characterized as very large and excellent, providing ample space for relaxation and enjoyment. Visitors appreciate the lovely temperature of the water, making the swimming experience even more enjoyable. Complementary facilities like the playground and kids club area further contribute to the hotel's appeal, ensuring that families find ample entertainment opportunities. Overall, the pool area is a beautiful and inviting space that enhances the overall experience at the hotel.
Yes, Rose Garden Residences has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Rose Garden Residences.
No, Rose Garden Residences doesn't allow dogs.
Yes, parking facilities are available at Rose Garden Residences.