Lavender Central Hotel & Spa Hanoi
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Summary of reviewsLavender Central Hotel & Spa Hanoi enjoys an enviable location in Hanoi's Old Quarter, making it an attractive choice for both new and returning visitors. Guests appreciate its close proximity to major attractions such as Hoan Kiem Lake, Beer Street and various street markets, while also finding the hotel's ambiance quiet and tranquil despite the bustling surroundings. The convenience of nearby restaurants, bars and shopping areas is frequently noted, along with the high-quality service provided by the personable and helpful staff.
The hotel's breakfast offerings are widely praised for their variety and freshness, featuring both Western and local dishes. The attentive breakfast staff enhance the dining experience and the availability of takeaway options for early departures is a well-received perk. Some guests suggest adding more variety to the breakfast selection, though the overall sentiment remains positive.
The rooms at Lavender Central Hotel & Spa Hanoi are commended for their cleanliness and comfort. Guests describe the rooms as modern, well-decorated and spacious with comfortable beds and a quiet atmosphere. Despite some comments on room size and occasional maintenance issues, the overall impression is that the rooms provide a cozy and appealing retreat.
Cleanliness is a standout feature of this hotel with many guests noting the immaculate condition of their rooms and public areas. The housekeeping staff are diligent, ensuring that the hotel remains spotless and welcoming.
The hotel staff receive high praise for their friendliness, exceptional service and willingness to assist with any needs. Specific members like Hana and Jenny at reception are frequently mentioned for their helpfulness and local expertise, contributing significantly to a memorable stay.
Wifi connectivity at the hotel generally receives positive feedback for being fast and reliable, though a few guests encountered sporadic issues. The spa services are also highly recommended with guests enjoying the relaxing treatments and well-maintained facilities.
Families find the hotel accommodating with suitable family rooms and attentive service. Its central location makes exploring the city convenient, even for those with larger luggage. Nightlife enthusiasts will appreciate the hotel's location near vibrant bars, cafes and night markets, ensuring lively evenings.
The comfortable beds are often highlighted in reviews, contributing to a restful night's sleep with their high-quality bedding and linens. Despite a few mentions of firmness, the overall consensus is that the beds are extremely comfortable.
As a four-star hotel, Lavender Central Hotel & Spa Hanoi offers excellent value for money with guests appreciating the quality and service level surpassing expectations for this category. Business travelers find the hotel suitable with adequate business facilities and a conducive working environment.
The hotel is accessible for guests with disabilities, featuring a wheelchair-accessible design and a convenient central location. For honeymooners, the hotel provides a romantic setting with special packages and amenities tailored to create a memorable experience. Overall, Lavender Central Hotel & Spa Hanoi stands out as a reliable and welcoming choice for a variety of travelers.
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The hotel's breakfast offerings are widely praised for their variety and freshness, featuring both Western and local dishes. The attentive breakfast staff enhance the dining experience and the availability of takeaway options for early departures is a well-received perk. Some guests suggest adding more variety to the breakfast selection, though the overall sentiment remains positive.
The rooms at Lavender Central Hotel & Spa Hanoi are commended for their cleanliness and comfort. Guests describe the rooms as modern, well-decorated and spacious with comfortable beds and a quiet atmosphere. Despite some comments on room size and occasional maintenance issues, the overall impression is that the rooms provide a cozy and appealing retreat.
Cleanliness is a standout feature of this hotel with many guests noting the immaculate condition of their rooms and public areas. The housekeeping staff are diligent, ensuring that the hotel remains spotless and welcoming.
The hotel staff receive high praise for their friendliness, exceptional service and willingness to assist with any needs. Specific members like Hana and Jenny at reception are frequently mentioned for their helpfulness and local expertise, contributing significantly to a memorable stay.
Wifi connectivity at the hotel generally receives positive feedback for being fast and reliable, though a few guests encountered sporadic issues. The spa services are also highly recommended with guests enjoying the relaxing treatments and well-maintained facilities.
Families find the hotel accommodating with suitable family rooms and attentive service. Its central location makes exploring the city convenient, even for those with larger luggage. Nightlife enthusiasts will appreciate the hotel's location near vibrant bars, cafes and night markets, ensuring lively evenings.
The comfortable beds are often highlighted in reviews, contributing to a restful night's sleep with their high-quality bedding and linens. Despite a few mentions of firmness, the overall consensus is that the beds are extremely comfortable.
As a four-star hotel, Lavender Central Hotel & Spa Hanoi offers excellent value for money with guests appreciating the quality and service level surpassing expectations for this category. Business travelers find the hotel suitable with adequate business facilities and a conducive working environment.
The hotel is accessible for guests with disabilities, featuring a wheelchair-accessible design and a convenient central location. For honeymooners, the hotel provides a romantic setting with special packages and amenities tailored to create a memorable experience. Overall, Lavender Central Hotel & Spa Hanoi stands out as a reliable and welcoming choice for a variety of travelers.
Romantic Hotel
Lavender Central Hotel & Spa is a popular romantic hotel, known for its spa and central location. It offers a relaxing and convenient stay, perfect for couples exploring Hanoi.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Cheap Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
The Lavender Central Hotel & Spa Hanoi boasts an unbeatable location in the heart of Hanoi's Old Quarter, making it perfect for both first-time visitors and seasoned travelers. Guests rave about the hotel's proximity to popular attractions such as Hoan Kiem Lake, Beer Street and various street markets, allowing for easy exploration by foot. Despite its central location amidst the bustling city, the hotel manages to provide a quiet and tranquil oasis, ideal for a restful stay. Many praised the convenience of being close to numerous restaurants, bars and shopping areas. Clean and comfortable rooms, combined with friendly and helpful staff, further enhance the overall pleasant experience at this well-positioned hotel. Whether it's for a short weekend visit or an extended stay, the Lavender Central Hotel & Spa offers a fantastic base for exploring all that Hanoi has to offer.
Lavender Central Hotel & Spa in Hanoi garners praise for its breakfast offerings, highlighted frequently in guest reviews. Particular mention goes to the friendly and attentive breakfast staff, complementing a varied and generous selection. Diners note the delicious and fresh options available, ranging from Western staples like pancakes, omelettes, French toast and croissants to local dishes including pho, noodles and spring rolls. Fresh fruits, juices and delicious coffee also receive commendations. Guests appreciate the mix of buffet and à la carte items, providing ample choices and made-to-order options.
Although the breakfast generally receives high marks for quality and variety, a few reviewers point out areas for improvement, suggesting a need for more diversity in selections to avoid monotony over longer stays. Despite a handful mentioning simplicity or limited options, the overall sentiment towards the breakfast remains positive with many stating it sets them up well for the day ahead.
The provision of takeaway breakfasts for early departures is another well-received feature, ensuring no guest misses their morning meal. In sum, the breakfast experience at Lavender Central Hotel & Spa is mostly lauded for its quality, variety and excellent service, contributing to a pleasant start to the day for most guests.
The rooms at Lavender Central Hotel & Spa Hanoi receive generally positive reviews for their cleanliness and comfort. Many guests appreciate the spaciousness and attractive decor of the rooms, mentioning that they are well-appointed and match the photographs. The rooms are described as modern, quiet and cozy with comfortable beds and adequate amenities such as air conditioning, toiletries and basic tea/coffee facilities.
While some guests note that room sizes can vary with a few finding them smaller than expected or without external windows, these are often considered typical for the Old Quarter area. This minor drawback is mitigated by the clean, well-maintained and tastefully decorated interiors. Guests particularly commend the quiet atmosphere within the hotel, despite its central location.
However, there are a few criticisms, including occasional issues with natural lighting and window placement, as well as some rooms feeling cramped or outdated. Isolated incidents of maintenance issues are mentioned but do not significantly detract from the overall comfort and quality noted by most visitors.
In summary, Lavender Central Hotel & Spa Hanoi offers clean, comfortable and attractive rooms with a variety of amenities that cater well to travelers, especially given its central location in the bustling Old Quarter.
At Lavender Central Hotel & Spa Hanoi, guest reviews consistently highlight the exceptional comfort of the beds. Many travelers found the beds super comfortable, describing them as cozy and some of the comfiest they've ever experienced. The rooms are noted for their spaciousness, often featuring large, comfortable beds complete with high-quality bedding and linens. The pillows also receive praise for contributing to a great night’s sleep with some guests appreciating the additional two pillows provided.
The firm but high-quality bedding ensures a restful experience for most visitors. A few reviews did mention beds being too hard for their liking, but overall, the majority found the mattresses to be comfortable. Despite a few instances of hard pillows and bedding, the consensus is that the beds offer a great level of comfort, allowing guests to sleep peacefully at night.
Moreover, the rooms are described as clean and well-maintained, contributing further to the overall pleasant stay. Although there were occasional mentions of minor issues, such as air conditioning inconsistencies and some hard beds, the overwhelming sentiment is one of satisfaction with the bed quality at this hotel.
Lavender Central Hotel & Spa Hanoi consistently impresses guests with its remarkable cleanliness and effective housekeeping. Visitors frequently highlight the clean and attractively decorated rooms, which are well-maintained and offer a welcoming environment. The hotel as a whole is described as very clean with many guests noting the spotless condition of their accommodations, including the bathrooms, which are also praised for their cleanliness and modernity. The property not only meets but often exceeds cleanliness standards, creating a fresh and comfortable stay for all visitors. Additionally, the hotel is well-managed and cared for, ensuring that every corner remains dust-free and immaculate. The daily cleaning service is particularly appreciated, maintaining the hotel's neat and tidy appearance. Despite some mentions of small room size, the emphasis on cleanliness and comfort stands out, making Lavender Central Hotel & Spa a reliable choice for travelers valuing hygiene and well-kept surroundings.
Lavender Central Hotel & Spa Hanoi boasts a remarkable reputation for its outstanding staff. Visitors frequently commend the team for their friendliness, kindness and exceptional helpfulness. The staff are described as not only welcoming and attentive but also incredibly accommodating and knowledgeable. Many guests highlight the exceptional service received from specific members such as Hana, Jenny and others at reception, noting their valuable recommendations for tours and local attractions.
The hotel's personnel consistently go above and beyond to ensure a memorable stay, whether through meticulous attention to detail, fantastic customer service or by organizing seamless transfers and packed lunches for trips. The reception staff excel in providing information and assistance, enhancing the overall guest experience significantly.
The positive energy and professionalism of the entire team contribute greatly to the warm and welcoming atmosphere of the hotel. Visitors express gratitude for the exceptional hospitality, which includes personalized service and a genuine eagerness to assist. The staff’s consistent friendliness and heartfelt service leave a lasting impression, making guests feel right at home and often becoming a primary reason for highly recommending this hotel.
Lavender Central Hotel & Spa in Hanoi offers a generally positive wifi experience with many guests praising the efficient, very fast and always available internet connection. The WiFi signal is described as strong and reliable, providing good reception throughout the hotel. Visitors often commend the hotel for its great internet connectivity and high-speed access.
However, some guests encountered issues with the WiFi. Complaints included weak signals in rooms, particularly on certain floors and instances of the internet being very slow or even non-functioning at times. A few noted that the connection could be temperamental, dodgy and patchy, sometimes failing to connect well.
Overall, while the majority of reviews reflect a satisfactory and dependable WiFi experience, a few guests experienced varying degrees of inconsistency, especially in specific areas of the hotel.
Lavender Central Hotel & Spa Hanoi offers an impressive spa experience, gaining high praise from guests. Many comment positively on the well-kept facilities, noting the clean and adequately equipped spaces, including a large shower and a nice bathroom. The spa services are consistently described as excellent with wonderful and soothing massage treatments that provide a relaxing experience. The helpfulness of the spa manager and the commendable service by the staff enhance the overall satisfaction. Guests appreciate the availability of the spa on-site and also value the connection with the Eden Hotel & Spa for additional services. While the spa may be small, it is well-managed and provides a comprehensive range of treatments. Despite a few mentions of subpar service, the majority recommend the spa for its best service, hospitality and overall soothing atmosphere.
Lavender Central Hotel & Spa Hanoi is highly praised for its family-friendly environment and accommodations, making it an ideal destination for families. Guests have expressed satisfaction with the family suites and family-sized rooms provided, which are well-arranged to meet family needs. Despite some comments about the rooms being slightly smaller than expected, families still found the spaces suitable, particularly noting the spacious beds. The hotel staff, especially Hana, received commendations for their friendly service and assistance in organizing family activities. The cleanliness and newness of the hotel add to its appeal, ensuring a comfortable stay for both adults and kids. Located advantageously, the hotel also makes navigating the city with family smoother, even with larger luggage.
Lavender Central Hotel & Spa Hanoi is superbly situated for those looking to immerse themselves in the vibrant nightlife of Hanoi. Its prime location makes it easy to access the lively beer streets, bustling night markets and the multitude of bars and clubs that dot the area. Just a short walk from the hotel, guests find themselves amidst cafes, pubs and nightlife spots that ensure there is always something to do after dark. Whether it’s a nighttime stroll on the walking street, a visit to the nearby silk and shopping street night market or just experiencing the buzzing atmosphere of the old city, this location is perfect for night owls wanting to explore Hanoi's energetic evening scene.
Lavender Central Hotel & Spa Hanoi consistently delivers a solid four-star experience, boasting excellent service that often surpasses expectations for this category. The rooms align well with typical four-star standards, featuring luxurious beds and cleanliness that guests have praised. Although some rooms may have limited natural light, the hotel's value for money remains a highlight, often cited as excellent compared to its pricing.
Guests find the location particularly convenient with easy access to transportation options such as cabs, buses and walking tours, enhancing their overall satisfaction. The breakfast offerings, while generally good, have room for improvement to fully meet four-star criteria, but the staff's thoughtful gestures, such as packing breakfast for early departures, garner appreciation.
Despite some minor drawbacks, such as room size, the hotel's price-quality ratio and excellent modifications in housekeeping make it a great choice for travelers seeking comfort and friendly service in Hanoi.
Lavender Central Hotel & Spa Hanoi is ideal for business travelers, offering a range of business facilities and services. The hotel's business center, meeting rooms and proper in-room work desks cater well to those on business trips. The staff are noted for their friendliness and helpfulness, assisting with various business needs and organizing transport for meetings. The hotel ensures a quiet environment conducive to work and the wifi quality supports business use effectively. While early check-in options are lacking, the hotel does allow late checkouts for a reasonable charge. The central location adds to its appeal, making it a convenient choice for business purposes.
Lavender Central Hotel & Spa Hanoi offers a commendable level of accessibility for guests with disabilities. The hotel features a wheelchair-accessible design and has no steps, making it easy to navigate. Its prime location allows for easy access to local attractions, all within a comfortable walking distance. Guests found it simple to get around the hotel with key areas and rooms being accessible. While the elevator service goes up to only the seventh floor, the overall accessibility remains high. The property’s central position in Hanoi makes it convenient for disabled travelers to explore the nearby sights.
Lavender Central Hotel & Spa Hanoi emerges as an exceptional choice for honeymooners seeking a perfect romantic getaway. With its dedicated honeymoon suite and special honeymoon package, the hotel provides an ideal setting for couples to celebrate their love. Reviews highlight the romantic ambiance, descriptive of peaceful and quiet rooms that ensure a serene stay. The venue consistently meets the expectations of newlyweds, establishing itself as a perfect honeymoon destination where couples can create lasting memories.
The Lavender Central Hotel & Spa Hanoi exudes a romantic atmosphere, making it an ideal destination for couples seeking a cozy and intimate escape. Guests frequently highlight the hotel's ability to create a romantic getaway with its charming ambiance and inviting vibe. The setting is perfect for a romantic stay, providing a delightful environment to enjoy a pleasant evening, specifically noted as a wonderful spot for a romantic dinner. Overall, the hotel's romantic charm makes it a favorable choice for those looking to share special moments with their partner.
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Location
Breakfast
Although the breakfast generally receives high marks for quality and variety, a few reviewers point out areas for improvement, suggesting a need for more diversity in selections to avoid monotony over longer stays. Despite a handful mentioning simplicity or limited options, the overall sentiment towards the breakfast remains positive with many stating it sets them up well for the day ahead.
The provision of takeaway breakfasts for early departures is another well-received feature, ensuring no guest misses their morning meal. In sum, the breakfast experience at Lavender Central Hotel & Spa is mostly lauded for its quality, variety and excellent service, contributing to a pleasant start to the day for most guests.
Rooms
While some guests note that room sizes can vary with a few finding them smaller than expected or without external windows, these are often considered typical for the Old Quarter area. This minor drawback is mitigated by the clean, well-maintained and tastefully decorated interiors. Guests particularly commend the quiet atmosphere within the hotel, despite its central location.
However, there are a few criticisms, including occasional issues with natural lighting and window placement, as well as some rooms feeling cramped or outdated. Isolated incidents of maintenance issues are mentioned but do not significantly detract from the overall comfort and quality noted by most visitors.
In summary, Lavender Central Hotel & Spa Hanoi offers clean, comfortable and attractive rooms with a variety of amenities that cater well to travelers, especially given its central location in the bustling Old Quarter.
Beds
The firm but high-quality bedding ensures a restful experience for most visitors. A few reviews did mention beds being too hard for their liking, but overall, the majority found the mattresses to be comfortable. Despite a few instances of hard pillows and bedding, the consensus is that the beds offer a great level of comfort, allowing guests to sleep peacefully at night.
Moreover, the rooms are described as clean and well-maintained, contributing further to the overall pleasant stay. Although there were occasional mentions of minor issues, such as air conditioning inconsistencies and some hard beds, the overwhelming sentiment is one of satisfaction with the bed quality at this hotel.
Cleanliness
Staff
The hotel's personnel consistently go above and beyond to ensure a memorable stay, whether through meticulous attention to detail, fantastic customer service or by organizing seamless transfers and packed lunches for trips. The reception staff excel in providing information and assistance, enhancing the overall guest experience significantly.
The positive energy and professionalism of the entire team contribute greatly to the warm and welcoming atmosphere of the hotel. Visitors express gratitude for the exceptional hospitality, which includes personalized service and a genuine eagerness to assist. The staff’s consistent friendliness and heartfelt service leave a lasting impression, making guests feel right at home and often becoming a primary reason for highly recommending this hotel.
Wi-Fi
However, some guests encountered issues with the WiFi. Complaints included weak signals in rooms, particularly on certain floors and instances of the internet being very slow or even non-functioning at times. A few noted that the connection could be temperamental, dodgy and patchy, sometimes failing to connect well.
Overall, while the majority of reviews reflect a satisfactory and dependable WiFi experience, a few guests experienced varying degrees of inconsistency, especially in specific areas of the hotel.
Spa
Family
Nightlife
4 Star
Guests find the location particularly convenient with easy access to transportation options such as cabs, buses and walking tours, enhancing their overall satisfaction. The breakfast offerings, while generally good, have room for improvement to fully meet four-star criteria, but the staff's thoughtful gestures, such as packing breakfast for early departures, garner appreciation.
Despite some minor drawbacks, such as room size, the hotel's price-quality ratio and excellent modifications in housekeeping make it a great choice for travelers seeking comfort and friendly service in Hanoi.
Business
Accessible
Honeymoon
Romantic
No, Lavender Central Hotel & Spa Hanoi doesn't have any pool.
Yes, a spa is available at Lavender Central Hotel & Spa Hanoi.
No, Lavender Central Hotel & Spa Hanoi doesn't allow dogs.
No, parking facilities aren't available at Lavender Central Hotel & Spa Hanoi.
No, Lavender Central Hotel & Spa Hanoi doesn't have a gym.
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