Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Hillary Hanoi Hotel offers a tranquil and peaceful retreat amidst the bustling energy of Hanoi, making it an attractive option for guests seeking a respite from the city's core. Its strategic corner location provides a sense of safety and proximity to local restaurants and shops, allowing for convenient dining and shopping experiences. While it isn’t situated in the heart of Hanoi's bustling areas, its quiet surroundings offer easy access to key attractions like Hoan Kiem Lake and West Lake, with transportation services readily available for those wishing to explore further afield.
Guests frequently praise the hotel's rooms for their spaciousness, modern amenities, and cleanliness, providing a comfortable and luxurious experience. Large windows and balconies enhance the ambiance, offering natural light and pleasant views. The hotel's commitment to cleanliness extends throughout the facilities, including the swimming pool, which is appreciated for its refreshing atmosphere and panoramic city views.
The staff at the Hillary Hanoi Hotel play a crucial role in enhancing the guest experience. Known for their friendliness and helpfulness, they create a warm and welcoming atmosphere, attending to guests’ needs efficiently and proactively. Despite occasional concerns regarding staff attentiveness, particularly from the kitchen team, the overall impression remains positive, reinforcing the hotel's reputation for excellent service.
The rooftop pool is a standout feature, offering breathtaking views and a refreshing escape from the city's heat, particularly at night when the city lights add to its charm. Although there are minor cleanliness issues at times, the pool's aesthetics and ambiance make it a delightful asset to the hotel.
In terms of accommodations, the beds receive consistent commendation for their comfort, drawing parallels to the plushness found in French hotels. Guests enjoy restful nights thanks to thick mattresses and nice blankets, complemented by attentive housekeeping.
While the breakfast offerings present a mixed bag, with some guests finding them average in variety, it provides a satisfactory start to the day, catering well to vegetarian and vegan diets. Overall, Hillary Hanoi Hotel is recommended for its clean, comfortable, and conveniently located accommodations combined with excellent service, making it a pleasing choice for visitors to Hanoi. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Superior Double RoomGuests will have a special experience as this double room provides a rooftop pool. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.
Deluxe Double Room with City ViewThis twin/double room features a rooftop pool. Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 1 bed.
Executive Double room with City ViewThis double room's standout feature is the rooftop pool. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 1 bed.
Budget Double RoomThis double room features a rooftop pool. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. The double room offers air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Deluxe Twin RoomThe rooftop pool is a top feature of this twin room. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 2 beds.
Standard Queen RoomThis double room's standout feature is the rooftop pool. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as an inner courtyard view. The unit has 1 bed.
Executive Twin room with City ViewThe rooftop pool is the standout feature of this twin room. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 2 beds.
Guest Reviews
Location
The Hillary Hanoi Hotel is nestled in a tranquil area of the city, providing a peaceful retreat from the bustling energy typically associated with Hanoi. Its location is well-lit and strategically placed on a corner, enhancing the sense of safety and visibility. Guests will appreciate its proximity to a variety of local restaurants and shops, making it convenient for dining and shopping. For those keen on sightseeing, the hotel offers easy access to popular attractions such as Hoan Kiem Lake and West Lake. Although it's situated a bit far from the heart of the city and some central attractions like the old town, transportation services like Grab and Uber allow for affordable and relatively quick access within 20-30 minutes. While it might not be the most centrally located for tourists looking to immerse themselves in all of Hanoi's hustle and bustle, its quiet surroundings offer a pleasing contrast, ideal for leisure walks and escapes from the city's core.
Breakfast
The breakfast experience at the Hillary Hanoi Hotel seems to have garnered mixed feedback from guests. On the positive side, many appreciated the friendly and accommodating breakfast staff, known for their warm greetings and welcoming smiles. The inclusion of options such as freshly made rice noodles, fried eggs, and a daily rotation of different fruits was well-received, particularly by those who are keen on a quick meal before exploring the city. Guests also noted that the breakfast caters well to vegetarian and vegan diets, providing a variety of options to suit diverse preferences.
On the downside, some guests found the breakfast offerings to be average or lacking in variety, with limited selections that didn't always meet the expectations of a 4-star hotel standard. A few described the breakfast as simple or meager, and a handful felt compelled to seek meals outside the hotel. For some, the buffet felt straightforward, while others enjoyed the experience and found it worthy of the price.
Overall, the breakfast at Hillary Hanoi Hotel provides a satisfactory start to the day for many guests, but it might not impress those looking for a more expansive or luxurious morning spread.
Rooms
Hillary Hanoi Hotel offers a remarkable experience for guests, particularly when it comes to their accommodations. Many reviews highlight the rooms as being pleasant, comfortable, and spacious, with some describing them as luxurious. Guests often mention the cleanliness and well-maintained nature of the rooms, and they appreciate the spaciousness and modern amenities provided. The presence of large windows and balconies is noted as an added advantage, allowing for natural light and views that enhance the stay. While the hotel generally maintains high standards of cleanliness and comfort, one or two reviews did mention minor issues such as small windows impacting room ambiance and occasional dustiness. Overall, the well-appointed spaces, along with attentive staff, contribute to a positive experience at the hotel.
Beds
At the Hillary Hanoi Hotel, guests consistently praised the comfort of the beds, describing them as comfortable, with thick mattresses and blankets reminiscent of those found in France. Visitors frequently highlighted the nice and very comfortable beds, leading to restful nights during their stay. The beds received numerous compliments, with the overall consensus being that the mattresses provided a level of comfort that greatly enhanced the guests' experiences. Additionally, travelers appreciated the hotel's attentive housekeeping, which ensured that bed linens were changed daily, contributing to the fresh and inviting atmosphere of the rooms. While the breakfast options may not have been extensive, guests felt they were good value for the price paid. The hotel's big bath also emerged as a noted favorite among guests, complementing the comfortable sleeping arrangements.
Cleanliness
Hillary Hanoi Hotel stands out for its high standard of cleanliness and modern appeal, with numerous guests praising its beautifully maintained rooms and facilities. Visitors frequently highlight the clean and comfortable accommodations, noting that both the rooms and bathrooms meet their expectations. The hotel impresses with its spacious and airy ambiance, adding to the overall comfort and satisfaction of guests. Despite some limitations in cleanliness elsewhere in the hotel, such as occasional maintenance concerns, the overall impression remains positive due to the consistent efforts to keep the premises tidy. The swimming pool also draws compliments for its cleanliness, enhancing the relaxing experience the hotel aims to provide. While some issues with staff attentiveness and equipment maintenance have been pointed out, the hotel's cleanliness and newness, coupled with good service, make it a recommended choice for those visiting Hanoi.
Staff
The staff at the Hillary Hanoi Hotel receives high praise for their friendliness and helpfulness, creating a warm and welcoming atmosphere for guests. Many reviews highlight the reception staff, who are often noted for being kind, proactive, and attentive when assisting with various needs such as booking taxis or resolving technical issues like SIM card problems. Guests appreciate the excellent communication and cooperative nature of the hotel team, further enhancing their stay. While the manager is mentioned for her hands-on approach in addressing guest needs, the bellhops are recognized for their proactive assistance. However, there are a few instances where the service fell short, with some guests noting unfriendly or inattentive behavior, particularly from the kitchen staff. Despite these occasional setbacks, the overall impression of the staff is positive, making the hotel a pleasant choice in Hanoi.
Pool
The rooftop pool at the Hillary Hanoi Hotel is a standout feature for many guests, offering a refreshing escape from the city's heat. Located on the 10th floor, it presents a fantastic panoramic view of Hanoi, particularly enchanting at night. Guests appreciate the pool's large size, lovely temperature, and calming ambiance. Though some reviews mention occasional cleanliness issues, the overall consensus highlights the pool's aesthetic appeal and welcoming atmosphere. Visitors especially enjoy the extraordinary views across the city, which add significant charm to their stay. Despite being smaller than it may appear in photographs, the pool is consistently recognized as a delightful asset of the hotel.
Yes, Hillary Hanoi Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hillary Hanoi Hotel.
No, Hillary Hanoi Hotel doesn't allow dogs.
Yes, parking facilities are available at Hillary Hanoi Hotel.