Hanoi Royal Palace Hotel 2
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Summary of reviewsHanoi Royal Palace Hotel 2 receives widespread acclaim for its prime location in the heart of Hanoi's Old Quarter. Guests appreciate its proximity to key attractions like Hoan Kiem Lake, the night market and various eateries and cafes, making it an ideal base for exploring the vibrant city.
The hotel's breakfast is another highlight with guests praising its delicious and diverse offerings. The complimentary breakfast buffet features both Western and local options, including pho and made-to-order eggs. Many visitors consider it one of the best breakfasts they've had in Vietnam, though a few mention occasional issues with cleanliness and crowded spaces.
Rooms at the hotel are generally well-received, noted for their cleanliness, spaciousness and comfort. Guests appreciate the well-maintained decor, good air-conditioning and comfortable beds. However, some reviews mention issues with noise, cramped bathrooms and minor maintenance problems.
Cleanliness is a strong point with guests frequently commenting on the spotless condition of rooms and the hotel overall. The staff's dedication to daily cleaning services ensures a comfortable stay, although there are occasional mentions of minor cleanliness issues in specific areas.
The hotel staff receives unanimous praise for their exceptional service and hospitality. Guests highlight the staff's friendliness, helpfulness and attentiveness with many specific mentions of individuals who went above and beyond to enhance their stay. The staff's excellent English skills and responsiveness contribute to a welcoming atmosphere.
The WiFi at the hotel is rated positively with many guests noting its reliability and high-speed performance. While a few encountered spotty connections, the overall sentiment is favorable.
Families find Hanoi Royal Palace Hotel 2 to be a great choice with spacious rooms and attentive service catering to their needs. The hotel provides a relaxed and accommodating environment, making it a home away from home for many families.
For nightlife enthusiasts, the hotel's location at a bustling intersection provides easy access to clubs, bars and the night market. Despite being close to the action, the immediate area remains quiet.
Finally, the beds at the hotel receive generally positive reviews with many guests finding them comfortable. However, there are some mentions of hard mattresses and occasional issues with bed cleanliness and quality.
Overall, Hanoi Royal Palace Hotel 2 is highly recommended for its excellent location, friendly staff and comfortable accommodations, making it a top choice for visitors to Hanoi.
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The hotel's breakfast is another highlight with guests praising its delicious and diverse offerings. The complimentary breakfast buffet features both Western and local options, including pho and made-to-order eggs. Many visitors consider it one of the best breakfasts they've had in Vietnam, though a few mention occasional issues with cleanliness and crowded spaces.
Rooms at the hotel are generally well-received, noted for their cleanliness, spaciousness and comfort. Guests appreciate the well-maintained decor, good air-conditioning and comfortable beds. However, some reviews mention issues with noise, cramped bathrooms and minor maintenance problems.
Cleanliness is a strong point with guests frequently commenting on the spotless condition of rooms and the hotel overall. The staff's dedication to daily cleaning services ensures a comfortable stay, although there are occasional mentions of minor cleanliness issues in specific areas.
The hotel staff receives unanimous praise for their exceptional service and hospitality. Guests highlight the staff's friendliness, helpfulness and attentiveness with many specific mentions of individuals who went above and beyond to enhance their stay. The staff's excellent English skills and responsiveness contribute to a welcoming atmosphere.
The WiFi at the hotel is rated positively with many guests noting its reliability and high-speed performance. While a few encountered spotty connections, the overall sentiment is favorable.
Families find Hanoi Royal Palace Hotel 2 to be a great choice with spacious rooms and attentive service catering to their needs. The hotel provides a relaxed and accommodating environment, making it a home away from home for many families.
For nightlife enthusiasts, the hotel's location at a bustling intersection provides easy access to clubs, bars and the night market. Despite being close to the action, the immediate area remains quiet.
Finally, the beds at the hotel receive generally positive reviews with many guests finding them comfortable. However, there are some mentions of hard mattresses and occasional issues with bed cleanliness and quality.
Overall, Hanoi Royal Palace Hotel 2 is highly recommended for its excellent location, friendly staff and comfortable accommodations, making it a top choice for visitors to Hanoi.
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Guest Reviews
Hanoi Royal Palace Hotel 2 receives overwhelming praise for its prime location. Positioned right in the heart of Hanoi's Old Quarter, the hotel offers unparalleled convenience for travelers eager to explore the city. Guests consistently highlight its proximity to key attractions, including Kiem Lake, the night market and various local eateries and cafes. The hotel's central location makes it an ideal base for sightseeing and accessing the famous spots of the Old Quarter. Whether you're looking to wander through bustling markets, savor local cuisine or simply enjoy the vibrant atmosphere, everything is within easy walking distance. With a strategic setting that balances convenience and accessibility, Hanoi Royal Palace Hotel 2 stands out as a highly recommended choice for visitors wanting to experience the best of Hanoi.
The breakfast at Hanoi Royal Palace Hotel 2 consistently receives high praise from guests, who highlight its delicious taste and great variety. The complimentary breakfast buffet is especially noted for its daily changes, offering both Western and local options, including pho, omelets and eggs made to order. Guests appreciate the generous spread, fresh fruits, vegetables and juices, as well as vegetarian options and high-quality dishes.
The food is described as very tasty and several guests consider it the best breakfast they've had in Vietnam. The breakfast area offers a pleasant dining experience, sometimes with street views, although a few reviews mention that the breakfast room can be crowded or fall short of cleanliness standards. Despite a handful of mixed opinions about variety and simplicity, most visitors find the breakfast excellent, substantial and more than satisfactory given the price of the rooms.
The Hanoi Royal Palace Hotel 2 has garnered a mixed but largely positive response from guests, especially in regard to its rooms. Many guests have praised the spaciousness, cleanliness and comfort of the accommodations. Rooms are often described as super clean, beautifully decorated and well-maintained with some having large windows, balconies and lovely city views. The rooms come equipped with all necessary amenities, good air-conditioning and comfortable beds, making them a cozy and welcoming environment for most travelers.
Guests frequently appreciated the spacious family rooms and the above-expectation quality given the price range, noting that rooms often appear as advertised in online photos. Specific positive mentions include the beautiful decoration, the nice views from high floors and the presence of large, comfortable beds.
On the flip side, a significant number of reviews noted that some rooms felt cramped, especially bathrooms. Noise was a minor issue for some guests and a few reported that their rooms did not match the pictures seen online. Some aspects of the hotel appear slightly dated and there were occasional mentions of maintenance issues such as leaking toilets or gaps in cleanliness.
Overall, the hotel rooms at Hanoi Royal Palace Hotel 2 offer good value for money with their large, clean and comfortable setups, though potential guests should be aware of minor drawbacks like noise and occasional maintenance hiccups.
At Hanoi Royal Palace Hotel 2, guests have mixed feelings about the beds, but there is a strong consensus among many that the beds are comfortable. Numerous reviews mention words like very comfortable, comfy and big comfortable beds. It appears that many visitors have enjoyed a good night's sleep in large, soft beds that add to the overall comfort of their stay. However, a few reviews express concerns about the beds being too hard or the mattresses being uncomfortable due to old, palpable springs.
There are also isolated complaints about bed cleanliness and the quality of bedding with mentions of unclean sheets, old blankets and even some pest issues. Despite these outliers, the majority of feedback highlights the beds as a positive aspect of the stay, noting the typical comfort and cleanliness of the beds as part of the pleasant room experience.
The Hanoi Royal Palace Hotel 2 receives a strong consensus of positive feedback regarding its cleanliness. Guests frequently highlight that the hotel and its rooms are very clean, well-maintained and comfortable. Many reviews mention the spotless condition of rooms with clean sheets and all necessary amenities provided. The staff is praised for ensuring that all areas of the hotel remain neat and tidy with daily cleaning services keeping the accommodation fresh for guests.
Despite the building being older and some parts showing signs of wear, the facilities are generally well-maintained. Guests appreciate the comfortable and clean beds and the overall hygiene of the hotel is often noted as excellent. The spacious rooms add to the comfort, providing a pleasant stay for travelers.
However, there are occasional mentions of cleanliness issues, such as noticeable stains on sheets, infrequently cleaned rooms and some specific dated areas like shower curtains and certain floors that could use more attention. Nevertheless, these instances appear to be exceptions rather than the norm.
Overall, guests find Hanoi Royal Palace Hotel 2 to be a clean and comfortable choice, especially valued for its good hygiene standards and friendly service.
The staff at the Hanoi Royal Palace Hotel 2 receive unanimous praise for their exceptional service and hospitality. Guests consistently describe the staff as friendly, helpful and attentive with specific mentions of individuals like Jimmy, Sulli, Max, Jenny and Alex for their exceptional support and kindness. Whether it's arranging tours, handling travel arrangements or responding promptly in times of need, the staff go out of their way to ensure a comfortable and enjoyable stay.
The quick responsiveness and excellent English communication skills of the team have also been highly appreciated. Across all interactions, the staff are noted for their sincerity, professionalism and warm demeanor. From the welcoming drinks by Angela to the heartfelt assistance from Jim and Max, every staff member contributes to a hospitable atmosphere that guests find memorable and comforting.
Notably, the staff's dedication extends to emergencies and special requests, highlighting their credibility and commitment to providing personalized care. Whether it's arranging transportation, booking tours or merely extending a friendly greeting, the staff's attentiveness doesn't go unnoticed. Overall, the reviews reflect a highly supportive and inviting environment, making it one of the best hotel experiences for many travelers.
The WiFi at Hanoi Royal Palace Hotel 2 receives a largely positive reception from guests. The network is frequently described as good, reliable and efficient with strong signal and high-speed internet that supports work needs effectively. Many guests compliment the very fast internet and excellent network speed, which comes free of charge with their stay. While a few guests experienced spotty or less reliable WiFi in their rooms, the overall sentiment leans favorably towards consistent and robust connectivity across the hotel.
Hanoi Royal Palace Hotel 2 is a wonderful choice for families traveling with children. Guests frequently highlight the hotel's exceptional service, particularly in providing attentive care to kids. Families appreciate the spacious rooms, which comfortably accommodate multiple occupants with options including three large double beds. Despite one mention of a cramped family room, the overall sentiment is that the hotel is spacious and family-friendly with amenities such as a buffet breakfast catering to family needs.
The staff receives abundant praise for their friendliness and helpfulness, creating a relaxed and accommodating atmosphere for families, even when kids are energetic in the lobby. The hotel’s ambiance is described as feeling like a home away from home with many families expressing their intent to return. Traffic lights nearby also add to the family-friendly environment, making it easier for families to navigate the area. Overall, the Hanoi Royal Palace Hotel 2 is highly recommended for a pleasant family stay.
Hanoi Royal Palace Hotel 2 boasts a prime location for those seeking vibrant nightlife experiences. Situated at a bustling intersection in the old town, the hotel provides easy walking access to a variety of nightlife spots, including clubs, bars and popular night streets. Guests can conveniently explore the nearby night market, just a short walk away. Despite being close to the action, the hotel's immediate area remains quiet, offering a balanced mix of excitement and relaxation. Additionally, numerous restaurants are within easy reach, making it simple to find food at any time.
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Location
Breakfast
The food is described as very tasty and several guests consider it the best breakfast they've had in Vietnam. The breakfast area offers a pleasant dining experience, sometimes with street views, although a few reviews mention that the breakfast room can be crowded or fall short of cleanliness standards. Despite a handful of mixed opinions about variety and simplicity, most visitors find the breakfast excellent, substantial and more than satisfactory given the price of the rooms.
Rooms
Guests frequently appreciated the spacious family rooms and the above-expectation quality given the price range, noting that rooms often appear as advertised in online photos. Specific positive mentions include the beautiful decoration, the nice views from high floors and the presence of large, comfortable beds.
On the flip side, a significant number of reviews noted that some rooms felt cramped, especially bathrooms. Noise was a minor issue for some guests and a few reported that their rooms did not match the pictures seen online. Some aspects of the hotel appear slightly dated and there were occasional mentions of maintenance issues such as leaking toilets or gaps in cleanliness.
Overall, the hotel rooms at Hanoi Royal Palace Hotel 2 offer good value for money with their large, clean and comfortable setups, though potential guests should be aware of minor drawbacks like noise and occasional maintenance hiccups.
Beds
There are also isolated complaints about bed cleanliness and the quality of bedding with mentions of unclean sheets, old blankets and even some pest issues. Despite these outliers, the majority of feedback highlights the beds as a positive aspect of the stay, noting the typical comfort and cleanliness of the beds as part of the pleasant room experience.
Cleanliness
Despite the building being older and some parts showing signs of wear, the facilities are generally well-maintained. Guests appreciate the comfortable and clean beds and the overall hygiene of the hotel is often noted as excellent. The spacious rooms add to the comfort, providing a pleasant stay for travelers.
However, there are occasional mentions of cleanliness issues, such as noticeable stains on sheets, infrequently cleaned rooms and some specific dated areas like shower curtains and certain floors that could use more attention. Nevertheless, these instances appear to be exceptions rather than the norm.
Overall, guests find Hanoi Royal Palace Hotel 2 to be a clean and comfortable choice, especially valued for its good hygiene standards and friendly service.
Staff
The quick responsiveness and excellent English communication skills of the team have also been highly appreciated. Across all interactions, the staff are noted for their sincerity, professionalism and warm demeanor. From the welcoming drinks by Angela to the heartfelt assistance from Jim and Max, every staff member contributes to a hospitable atmosphere that guests find memorable and comforting.
Notably, the staff's dedication extends to emergencies and special requests, highlighting their credibility and commitment to providing personalized care. Whether it's arranging transportation, booking tours or merely extending a friendly greeting, the staff's attentiveness doesn't go unnoticed. Overall, the reviews reflect a highly supportive and inviting environment, making it one of the best hotel experiences for many travelers.
Wi-Fi
Family
The staff receives abundant praise for their friendliness and helpfulness, creating a relaxed and accommodating atmosphere for families, even when kids are energetic in the lobby. The hotel’s ambiance is described as feeling like a home away from home with many families expressing their intent to return. Traffic lights nearby also add to the family-friendly environment, making it easier for families to navigate the area. Overall, the Hanoi Royal Palace Hotel 2 is highly recommended for a pleasant family stay.
Nightlife
No, Hanoi Royal Palace Hotel 2 doesn't have any pool.
Yes, a spa is available at Hanoi Royal Palace Hotel 2.
No, Hanoi Royal Palace Hotel 2 doesn't allow dogs.
No, parking facilities aren't available at Hanoi Royal Palace Hotel 2.
No, Hanoi Royal Palace Hotel 2 doesn't have a gym.
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