Coco Hotel Cau Giay

Hanoi , , 5 Tran Duy Hung Street,trung Hoa, Cau Giay District (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCoco Hotel Cau Giay enjoys a prime and central location, particularly beneficial for both business and leisure travelers. Positioned on Tran Duy Hung street, it offers easy access to various restaurants, making it suitable for dining options and client dinners. The strategic location provides excellent city views and convenient transportation, facilitating effortless visits to popular destinations, parks and malls. While some guests noted congestion during peak traffic hours, the hotel's accessible and vibrant surroundings overall contribute to a positive experience.

Rooms at Coco Hotel Cau Giay are appreciated for their cleanliness, comfort and modern amenities. Guests enjoy the beautiful city views from large panoramic windows which add to the coziness and airy ambiance of the rooms. Despite occasional feedback about tight spaces, minor odors or a few isolated cleanliness issues, the rooms generally maintain a tidy and pleasant appearance with brand new furnishings, comfortable beds and well-appointed amenities. The rooms offer a clean, comfortable and modern environment, making for a pleasant stay.

Cleanliness is a strong point for Coco Hotel Cau Giay with many guests describing the rooms as immaculate and fully equipped, helping to ensure a satisfying stay. The hotel's beautiful decor and overall cleanliness enhance its appeal. Guests often highlight the spacious and tidy rooms, reflecting a clean environment upheld by attentive staff. Despite occasional lapses in detailed cleaning, such as dust or smoky smells, the hotel generally maintains high standards in cleanliness, contributing to an overall positive impression.

The staff at Coco Hotel Cau Giay consistently receive praise for their exceptional dedication to customer service. Guests commend their enthusiasm, friendliness and attentiveness. The receptionists are particularly noted for their politeness, cheerful demeanor and willingness to assist guests beyond typical expectations. The positive interactions with the front desk and the efforts of specific staff members to ensure a pleasant stay leave a lasting favorable impression on visitors.

Comfortable and modern beds are another highlight at Coco Hotel Cau Giay. Guests often describe the beds as cozy with large, soft and clean linens that contribute to a restful stay. New mattresses receive special mention for enhancing comfort. Although there are occasional remarks about minor cleanliness issues, the overall impression is positive with guests appreciating the well-received sleeping experience bolstered by the helpful and friendly staff.

In summary, Coco Hotel Cau Giay stands out for its central location, clean and comfortable rooms, excellent staff service and cozy beds, making it a notable choice for travelers seeking accommodation that combines convenience, comfort and positive hospitality.
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Hotel Taking Steps Towards Sustainability

Hotel with Spa

Hotel near Nightlife Spots

Accessible Hotel

3-Star Hotel

Room Types
Standard Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Superior Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Deluxe Double Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Superior King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Guest Reviews
8.1
Very Good
Location
Coco Hotel Cau Giay enjoys a convenient and central location in the city, particularly advantageous for both business and leisure travelers. Situated on Tran Duy Hung street, it offers easy access and prime positioning for exploring the vibrant surroundings. Many guests noted its proximity to a variety of restaurants, making it an excellent choice for dining options and client dinners. The hotel's placement also provides great views of the city and easy transportation, allowing visitors to seamlessly reach popular destinations, parks and malls.

While the location boasts plenty of nearby food options and is easy to find, some travelers mentioned congestion during peak traffic hours. Despite this minor drawback, the hotel's central location makes it an ideal base for navigating the city's bustling streets and enjoying its lively atmosphere. The rooms are described as clean and pleasant, contributing to an overall positive experience. Whether for work or leisure, Coco Hotel Cau Giay stands out for its strategic positioning, offering convenience and accessibility to various city attractions.

Rooms
The rooms at Coco Hotel Cau Giay generally receive positive feedback for their cleanliness, comfort and modern amenities. Most guests appreciate the beautiful views available from the large panoramic windows, which add to the overall coziness and airy feeling of the rooms. Cleanliness is consistently noted with rooms and bathrooms maintaining a tidy and pleasant appearance and furnishings appearing to be brand new. The comfortable beds and well-appointed modern amenities further enhance the guest experience.

Despite being on the smaller side, around 20-25 square meters, the rooms manage to feel cozy and comfortable. However, some guests do mention the tight space and occasional issues such as a sour smell, a persistent cigarette odor or sewage odors in the bathrooms. Issues like the presence of mosquitoes, the lack of tables and chairs for working and the shower not warming up were noted, albeit less frequently.

Overall, the rooms at Coco Hotel Cau Giay offer a clean, comfortable and modern environment with beautiful views and generally good service, making it a pleasant stay for most guests. There are occasional minor issues, but the positives largely outweigh the negatives.

Beds
The beds at Coco Hotel Cau Giay receive positive feedback from guests, who frequently describe them as comfortable, modern and cozy. The large beds, coupled with soft and clean linens, often contribute to a restful stay. Guests particularly highlight the new mattresses as a significant plus. Although there are occasional remarks about some cleanliness issues and the presence of small insects, the overall impression points to a well-received, comfortable sleeping experience. The hotel's staff also garnered praise for their helpfulness and friendly demeanor, enhancing the overall guest experience.

Cleanliness
Coco Hotel Cau Giay presents a generally positive impression when it comes to cleanliness and hospitality. Many guests appreciated the cleanliness of the rooms, often describing them as immaculate, comfortable and fully equipped. The hotel's overall cleanliness and beautiful decor were recurring highlights in the reviews. Guests frequently noted that the rooms were spacious and maintained a tidy atmosphere, contributing to a pleasant stay. The staff's polite and enthusiastic demeanor, particularly the quick assistance at reception, added a layer of exceptional customer focus that guests found commendable.

However, some specific issues were also highlighted. A few guests mentioned instances of dust on floors and shelves, hairs on the bedding and in the shower and a persistent smoky smell in some rooms. These issues suggest occasional lapses in detailed cleaning. Additionally, there were critiques about the bathroom facilities with comments about thin walls, lack of hooks and a somewhat transparent design. The cleanliness of the entrance and common areas also received mixed feedback.

Despite these criticisms, the general consensus leans towards a clean and visually pleasing environment maintained by attentive staff. The combination of clean rooms, reasonable pricing and customer-focused service makes Coco Hotel Cau Giay a notable option for travelers seeking comfortable accommodation in the area.

Staff
The staff at Coco Hotel Cau Giay consistently receives high praises from guests who highlight their exceptional dedication to customer service. Descriptions of the team emphasize their enthusiasm and friendliness with many reviews noting how attentive and accommodating they are. The receptionists stand out for their politeness, cheerful demeanor and willingness to go above and beyond in assisting guests. Several reviewers mentioned specific instances of feeling particularly welcomed and special due to the staff's efforts. Guests frequently describe interactions with the front desk as positive with mentions of the staff being very helpful and providing excellent service. Notably, some staff members were singled out for their exceptional kindness and commitment to ensuring a pleasant stay. Overall, the hospitality and professionalism of the Coco Hotel Cau Giay staff leave a lasting positive impression on its visitors.


No, Coco Hotel Cau Giay doesn't have any pool.

Yes, a spa is available at Coco Hotel Cau Giay.

No, Coco Hotel Cau Giay doesn't allow dogs.

No, parking facilities aren't available at Coco Hotel Cau Giay.

No, Coco Hotel Cau Giay doesn't have a gym.

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