Aira Boutique Hanoi Hotel & Spa
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Summary of reviewsAira Boutique Hanoi Hotel & Spa offers an exceptional stay experience, emphasized by its ideal location, first-rate amenities and highly-praised services. Situated just on the quieter outskirts of the Old Quarter, it provides a perfect balance of peace and accessibility, allowing guests to enjoy a tranquil retreat while still being minutes away from Hanoi’s key attractions. Proximity to vibrant shopping, dining and cultural sites including Train Street, Hanoi Flagtower and the Ho Chi Minh complex makes it an excellent base for exploration.
Guests rave about the hotel’s breakfast for its variety and delicious quality, offering both Western and Eastern options with highlights such as spring rolls, pho and freshly made eggs. The dining experience at the on-site restaurant, Essence, also garners praise for its quality and reasonable pricing with the added allure of a rooftop bar providing stunning city views.
The rooms are described as clean, spacious and elegantly designed, equipped with modern amenities that ensure comfort. The hotel maintains high standards of cleanliness throughout with spotlessly clean rooms and efficient housekeeping services. In addition, the staff is frequently commended for their exceptional friendliness, attentiveness and dedication, consistently going above and beyond to ensure a positive guest experience.
The wifi service is notably reliable and fast, making it convenient for both leisure and work. The spa offers a highly praised, relaxing atmosphere with professional treatments, further enhancing the guest experience. While the gym is considered small, it meets basic exercise needs with essential equipment. The rooftop pool, although appreciated for its views and maintenance, receives mixed reviews due to its small size and cold temperature.
Aira Boutique Hanoi Hotel & Spa also caters well to families, offering spacious and connected rooms, child-friendly amenities and a safe environment. The staff’s welcoming nature and the hotel’s warm, family-friendly atmosphere make it a suitable choice for travelers with children.
While there's room for minor improvements, overall, Aira Boutique Hanoi Hotel & Spa stands out for its exceptional location, friendly staff, high-quality food and comfortable accommodations, making it an excellent choice for both family vacations and solo adventures in Hanoi.
Categories
Guests rave about the hotel’s breakfast for its variety and delicious quality, offering both Western and Eastern options with highlights such as spring rolls, pho and freshly made eggs. The dining experience at the on-site restaurant, Essence, also garners praise for its quality and reasonable pricing with the added allure of a rooftop bar providing stunning city views.
The rooms are described as clean, spacious and elegantly designed, equipped with modern amenities that ensure comfort. The hotel maintains high standards of cleanliness throughout with spotlessly clean rooms and efficient housekeeping services. In addition, the staff is frequently commended for their exceptional friendliness, attentiveness and dedication, consistently going above and beyond to ensure a positive guest experience.
The wifi service is notably reliable and fast, making it convenient for both leisure and work. The spa offers a highly praised, relaxing atmosphere with professional treatments, further enhancing the guest experience. While the gym is considered small, it meets basic exercise needs with essential equipment. The rooftop pool, although appreciated for its views and maintenance, receives mixed reviews due to its small size and cold temperature.
Aira Boutique Hanoi Hotel & Spa also caters well to families, offering spacious and connected rooms, child-friendly amenities and a safe environment. The staff’s welcoming nature and the hotel’s warm, family-friendly atmosphere make it a suitable choice for travelers with children.
While there's room for minor improvements, overall, Aira Boutique Hanoi Hotel & Spa stands out for its exceptional location, friendly staff, high-quality food and comfortable accommodations, making it an excellent choice for both family vacations and solo adventures in Hanoi.
Hotel with Spa
Aira Boutique Hanoi Hotel & Spa provides a blend of luxury and tranquility. The hotel offers a luxury spa, an infinity pool, and personalized service, making it an ideal choice for a relaxing and rejuvenating stay.
Romantic Hotel
Nestled in Hanoi's charming diplomatic area, this boutique hotel offers a blend of luxury and tranquility. With elegantly appointed rooms, a panoramic sky bar, a restaurant, a spa, and an infinity pool, it's ideal for couples on a romantic getaway.
Accessible Hotel
This boutique hotel offers accessible rooms and facilities, including roll-in showers, grab bars, and accessible elevators.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Aira Boutique Hanoi Hotel & Spa is situated in an ideal location that strikes a perfect balance between tranquility and accessibility. Nestled just on the quieter outskirts of the bustling Old Quarter, the hotel offers a peaceful retreat while still being only minutes away from Hanoi's main attractions. Guests praised its proximity to the famous Train Street, a popular tourist draw and noted that vibrant shopping, dining and cultural sites are all within easy walking distance.
The hotel's central location makes it convenient for exploring key landmarks such as the Hanoi Flagtower, Lenin Park, the Ho Chi Minh complex and the Fine Arts Museum. Many reviews highlighted that it’s easy to navigate Hanoi’s historic Old Quarter on foot with many cultural sites and the French Quarter nearby.
Despite being centrally located, the hotel is on a less hectic side, allowing guests to enjoy a quiet night's sleep away from the chaos. It's described as a "green oasis" in the midst of the city's vibrant life, offering a serene escape while remaining close to the heart of the action. Its close proximity to a variety of restaurants and bars makes it a perfect base for enjoying the city's nightlife.
Overall, the Aira Boutique Hanoi Hotel & Spa offers an excellent location for both first-time visitors and seasoned travelers, providing easy access to Hanoi's top attractions with the added benefit of a calm and restful environment.
'Aira Boutique Hanoi Hotel & Spa' receives overwhelmingly positive reviews for its breakfast offerings. Guests frequently highlight the extensive variety and the delicious quality of the breakfast options. Many reviewers describe the breakfast as amazing, fantastic and superb, noting that it includes a wide array of choices catering to Western and Eastern preferences. Vegetarian options are available and appreciated and items like spring rolls, pho and freshly made eggs receive special mentions.
The breakfast buffet is described as generous, hearty and well-maintained with a selection that often leaves nothing to be desired. The inclusion of fresh juices, hot and cold foods, pastries and fruit further enhances the breakfast experience. Some guests even claim it was the best breakfast they had during their stay in Vietnam, emphasizing the exceptional quality and variety.
However, there are a few comments suggesting that the breakfast could be improved with critiques about certain items like fruit juices and melted cheeses. Additionally, some find the breakfast to be not as extensive as expected or find the buffet a bit dull, though these opinions are in the minority.
Overall, the breakfast at 'Aira Boutique Hanoi Hotel & Spa' is often praised for its taste, variety and quality, making it a great way to start the day in Hanoi.
Dining at the Aira Boutique Hanoi Hotel & Spa is an exceptional experience, consistently praised by guests for its quality and variety. The on-site restaurant, Essence, is highlighted for delivering some of the best meals in Hanoi with a menu that caters to breakfast, lunch and dinner. Guests frequently commend the extensive dinner menu, noting that the dishes are delicious, well-presented and reasonably priced. The restaurant is also equipped to serve a variety of meals with traditional Vietnamese cuisine receiving special mention.
The dining room service and ambiance contribute to a wonderful dining experience, complemented by fantastic waitstaff. Notably, the rooftop restaurant and bar provide stunning views of the city, enhancing the dining experience. Cocktails and the mini bar have also been highly praised, adding to the overall pleasant experience.
Though a few guests found the dinner prices to be on the higher side, the majority felt that the quality justified the cost. Essence restaurant is particularly recommended for its fine dining and sublime food quality. Whether for a casual meal or a special occasion, the restaurant at Aira Boutique Hanoi Hotel & Spa appears to be a must-try for visitors looking to enjoy excellent food and a delightful ambiance.
The rooms at Aira Boutique Hanoi Hotel & Spa receive largely positive reviews from guests. Travelers consistently find the rooms to be clean, spacious and comfortable. Many highlight the tasteful and stylish decor, modern amenities and the overall elegance of the rooms. The comfortable beds and soundproofing contribute to a restful stay and some guests appreciated upgrades to larger or more luxurious rooms.
The hotel's prime location, peaceful ambiance and thoughtful details further enhance the experience. Guests often mention the large size of the rooms by Hanoi standards, as well as specific features like large windows, spacious closets and clean, well-appointed bathrooms. Despite these positives, there are occasional mentions of humidity, damp smells and the need for deeper cleaning in some cases.
On the whole, the rooms are well-maintained, beautifully designed and provide a quiet respite in the heart of Hanoi. While a few found their rooms slightly small or damp, most guests leave impressed by the elegance, comfort and warmth of their accommodations.
When it comes to the beds at Aira Boutique Hanoi Hotel & Spa, guests consistently highlight the high level of comfort. The beds are widely praised as comfortable with many reviews specifying that they are very comfortable, super comfy and even extremely comfortable. Several reviewers noted that the beds were big and spacious, allowing for a restful and undisturbed sleep. The bedding, described as very comfortable and even fabulous, adds to the overall sleeping experience with some guests noting that it was the best they have experienced in Vietnam.
Other comments convey that the mattresses are both firm and supple, providing an ideal balance for sleep, while the beds were also noted to be bouncy and soft. Most guests found the beds so inviting that phrases like slept like babies and cozy frequently appeared. Additionally, details such as tidy beds with very comfy covers further emphasize the thoughtful approach to guest comfort. Overall, the consistent commendation for the hotel's beds underscores the quality and attention to detail that guests can expect during their stay at Aira Boutique Hanoi Hotel & Spa.
The Aira Boutique Hanoi Hotel & Spa consistently impresses guests with its high standards of cleanliness, as noted in numerous reviews. The overall cleanliness of the hotel and rooms stands out with many describing the property as very clean, spotless and exceptionally clean. The beautiful decor and classic styling further enhance the guest experience, giving rooms a neat and well-maintained appearance.
However, a few reviews highlight occasional lapses in thoroughness, particularly concerning floor cleanliness and some overlooked areas. Despite these minor issues, guests generally find the housekeeping services to be quick and effective, contributing to the hotel's tidy and organized atmosphere.
In addition to the cleanliness, the hotel receives praise for its comfortable and well-maintained rooms, friendly and attentive staff and amenities that are kept in pristine condition. Daily cleaning and complimentary refreshments also add to the positive guest experiences, making the Aira Boutique Hanoi Hotel & Spa a commendable choice for travelers who prioritize hygiene and comfort.
The Aira Boutique Hanoi Hotel & Spa garners exceptional praise for its staff with reviews highlighting their consistent friendliness, helpfulness and dedication. Guests enthusiastically describe the team as incredibly friendly and attentive with many noting that the staff often goes above and beyond to enhance the guest experience. The personnel, from the front desk to the bar and restaurant, are frequently mentioned for their kind and considerate nature, ensuring visitors feel genuinely cared for throughout their stay.
Notably, specific staff members like Tony and Ken have left a lasting impression due to their exceptional service and personalized care. Guests repeatedly mention that the staff is well-trained and always in a great mood, creating a warm and welcoming atmosphere. Many reviews emphasize the top-notch and prompt service with the staff being described as amazing, accommodating and exceptionally friendly.
The exceptional guest service extends beyond the hotel with staff offering valuable advice and assistance with travel plans, including organizing trips and printing essential documents. Guests frequently describe their interactions with the staff as what sets the hotel apart, contributing significantly to the overall positive experience. In summary, the staff at Aira Boutique Hanoi Hotel & Spa is consistently lauded for their outstanding service, making it a standout choice for travelers seeking a hospitable and warm environment.
The wifi at Aira Boutique Hanoi Hotel & Spa consistently receives high praise from guests for its easy accessibility and dependable performance. Reviews highlight the availability of fast and reliable wifi throughout the hotel with high-speed internet available in rooms and public areas. Guests frequently appreciate the good wifi speeds and the hassle-free connectivity, making it convenient for both leisure browsing and work-related tasks. However, there is a mention of occasional issues where stable work on a computer required moving to a public area, although this seems to be more of an exception. Overall, the wifi service at the hotel is rated positively, enhancing the stay experience for many travelers.
Aira Boutique Hanoi Hotel & Spa offers an outstanding spa experience that has garnered high praise from its guests. Descriptions such as great, excellent and wonderful frequently appear in reviews, highlighting the top-notch quality of the treatments and overall atmosphere. Many guests found the massages to be of exceptional quality with some even noting they were the best in all of Vietnam. The spa treatments are professionally conducted and the staff is often commended for their welcoming and pleasant demeanor.
The spa atmosphere is consistently described as relaxing and luxurious with clean and well-maintained facilities. Guests appreciate the additional amenities, such as the possibility to shower even after check-out and the spa's ability to accommodate family members. The spa's environment and services provide a deeply relaxing escape, enhanced by the excellent massage skills of the therapists.
Overall, the spa at Aira Boutique Hanoi Hotel & Spa is highly recommended for those seeking a rejuvenating and professional spa experience in a serene and welcoming setting.
The gym at Aira Boutique Hanoi Hotel & Spa receives mixed reviews from guests. Many appreciate that it is compact yet effective, describing it as small but satisfactory for basic exercise needs. Guests noted the presence of essential equipment, including treadmills, a bench and dumbbells. There is also mention of the gym being well-equipped and having good facilities with some highlighting it as a fantastic and first-class fitness center.
However, multiple reviews point out that the gym is indeed small with some guests feeling it is way too small for comfortable use. Concerns about the cleanliness and maintenance of the equipment were also mentioned. Some guests reported problems with machines and felt the gym equipment was outdated, suggesting that it needs further attention and improvements.
Access to the gym requires an additional fee, which some guests described as a point of caution. Despite its limitations, the gym area generally serves its purpose for travelers looking to maintain their fitness routine during their stay.
The pool at Aira Boutique Hanoi Hotel & Spa receives mixed reviews from guests with both positive and negative feedback. Many visitors appreciate the pool's rooftop location, calling it a great place to cool down and enjoy the views. Words like "lovely," "pleasant," and "stunning" frequently describe the pool, making it a notable highlight of the hotel. For some, the pool is an ideal spot for a quick plunge and relaxation with its well-maintained area adding to the enjoyment.
However, size and temperature are common concerns. The pool is repeatedly described as "small," "tiny," and "cramped," with limited sun beds available. Guests also often mention how cold the water is, noting that it is unheated and, in some opinions, in need of heating to be more inviting. Maintenance issues occasionally surface with mentions of the pool being dirty, the water cloudy or the area in need of cleaning and renovation.
Despite these drawbacks, some guests find the pool area cute and a great added bonus to their stay, making it perfect for those who can overlook its limitations and appreciate its charm.
Nestled in a safe and welcoming location, Aira Boutique Hanoi Hotel & Spa emerges as an ideal option for families seeking a child-friendly environment. The hotel impresses with its excellent family atmosphere and super welcoming staff, making guests feel right at home. With large rooms and the availability of connected rooms, families, even large groups, will find their stay comfortable and convenient. The provision of amenities such as cribs, highchairs and extra access cards enhances the family-friendly experience.
Families can also benefit from the adjacent bedrooms, making transitions between rooms seamless. Guests have praised the cleanliness of the family rooms and junior suites, which are suitable for those traveling with children. Despite some concerns about the swimming pool temperature, the overall setup proves satisfactory for families with young ones. The staff goes above and beyond to ensure a memorable stay, offering food recommendations and even helping guests celebrate special occasions like anniversaries, further emphasizing the familiar and friendly atmosphere of the hotel.
In summary, Aira Boutique Hanoi Hotel & Spa stands out for its family-oriented services, providing a pure family-friendly experience that many would choose to revisit.
Aira Boutique Hanoi Hotel & Spa offers a mix of opinions regarding its four-star rating, though multiple guests affirm it as deserving of this classification. The hotel's large, clean rooms and great bed provide a comfortable stay complemented by a good buffet breakfast. The facilities and fine art decor have been described as luxurious, matching the four-star service reputation.
The staff consistently receive high praise for their friendliness and attentiveness; terms like extremely helpful, super welcoming and excellent are commonly used. Their exceptional assistance at the front desk further supports the hotel's four-star status, making the stay worth it for many visitors.
Some reviews, however, suggest the hotel does not meet the expectations of a four-star standard with mentions of high prices for the services provided and comparisons to better four-star hotels. Despite these mixed feelings, the hotel generally garners positive feedback for offering a pleasant and welcoming environment, which some even liken to a five-star experience.
Aira Boutique Hanoi Hotel & Spa is a prime choice for business travelers visiting Hanoi. The hotel offers a location that is well-suited for corporate stays, providing a good business atmosphere and convenient access for work-related activities. The facilities cater to business needs with a dedicated business center and meeting rooms that meet the criteria for comfort and professionalism.
Guests have noted the ideal setting for business gatherings, praising the polite and efficient staff. The hotel shows strong organizational skills, adeptly handling events such as work dinners and excursions, including arranging a 3-day cruise and visa organization. For those needing a stable work environment, however, the public area downstairs may be required for computer work. Overall, the Aira Boutique Hanoi Hotel & Spa stands out as an excellent destination for business travelers seeking an organized and comfortable stay in Hanoi.
The Aira Boutique Hanoi Hotel & Spa is praised for its accessibility features, making it a convenient choice for guests with disabilities. Its super central, easily locatable location offers easy access to public transport, shopping areas and the Old Quarter. The hotel ensures that amenities, including the gym, are wheelchair accessible and boasts easy access to rooms. An accessible room is available and the property is wheelchair friendly throughout. Guests also commend the staff for being extremely helpful and proficient in English, further enhancing the accessible and welcoming environment.
The Aira Boutique Hanoi Hotel & Spa's rooftop pool has garnered varied feedback from guests. Situated on the rooftop terrace, this pool offers a lovely spot to cool off after a long day of sightseeing with its pleasant ambiance and shaded areas. Many guests appreciate the surrounding trees and rooftop views, which add a touch of nature and seclusion to the swimming experience.
Most reviews highlight the pool area as pleasant and the shaded terrace as an asset, creating a relaxing atmosphere away from the bustling city. However, there are mentions of the pool being on the smaller side, though the spacious terrace underneath compensates for it.
There are some concerns about the state of the pool with guests noting that it is showing signs of age and requires better maintenance, such as the replacement of glass panels and improved cleanliness. The pool's temperature has also been a point of contention; some guests found it cold and there are added charges for using the heated swimming pool and sauna, which might take some by surprise.
Overall, while the rooftop pool offers a pleasant and scenic retreat, the hotel could benefit from addressing the noted upkeep issues to enhance the guest experience further.
Aira Boutique Hanoi Hotel & Spa stands out as a premier destination for honeymooners seeking a romantic escape in the heart of Hanoi. Guests have consistently praised it as an ideal spot for couples, citing its perfect blend of romance and luxury. The hotel goes the extra mile to create a memorable experience, offering special honeymoon packages that include delightful touches like balloons and towels artfully shaped into swans in the beautifully appointed honeymoon suites.
Couples have found the atmosphere to be perfect for romance, making it a great retreat for newlyweds or those celebrating anniversaries. The environment is consistently described as welcoming and charming, providing the perfect backdrop for a honeymoon getaway. The romantic ambiance is complemented by the hotel's attentive staff, excellent value and delightful breakfast offerings.
The hotel's location further enhances its appeal for honeymooners, providing easy access to a variety of activities and sites for four days of romance and fun. Overall, Aira Boutique Hanoi Hotel & Spa is celebrated as a wonderful spot for a honeymoon, offering an ideal setting for a perfect honeymoon experience.
Aira Boutique Hanoi Hotel & Spa has been widely praised for providing a romantic retreat in Hanoi. Guests often highlight the romantic rooftop bar, known for its beautiful and quaint atmosphere, making it an ideal spot for couples. With a quiet room and a great view from the rooftop, the ambiance is perfect for a romantic evening or special celebrations like anniversaries and honeymoons. The thoughtful and excellent service at the sky bar enhances the experience, contributing to the overall genuine and cozy atmosphere of the hotel. Aira Boutique stands out as a couples-friendly destination, offering a great setting for those seeking a romantic getaway.
Location Show Map
Location
The hotel's central location makes it convenient for exploring key landmarks such as the Hanoi Flagtower, Lenin Park, the Ho Chi Minh complex and the Fine Arts Museum. Many reviews highlighted that it’s easy to navigate Hanoi’s historic Old Quarter on foot with many cultural sites and the French Quarter nearby.
Despite being centrally located, the hotel is on a less hectic side, allowing guests to enjoy a quiet night's sleep away from the chaos. It's described as a "green oasis" in the midst of the city's vibrant life, offering a serene escape while remaining close to the heart of the action. Its close proximity to a variety of restaurants and bars makes it a perfect base for enjoying the city's nightlife.
Overall, the Aira Boutique Hanoi Hotel & Spa offers an excellent location for both first-time visitors and seasoned travelers, providing easy access to Hanoi's top attractions with the added benefit of a calm and restful environment.
Breakfast
The breakfast buffet is described as generous, hearty and well-maintained with a selection that often leaves nothing to be desired. The inclusion of fresh juices, hot and cold foods, pastries and fruit further enhances the breakfast experience. Some guests even claim it was the best breakfast they had during their stay in Vietnam, emphasizing the exceptional quality and variety.
However, there are a few comments suggesting that the breakfast could be improved with critiques about certain items like fruit juices and melted cheeses. Additionally, some find the breakfast to be not as extensive as expected or find the buffet a bit dull, though these opinions are in the minority.
Overall, the breakfast at 'Aira Boutique Hanoi Hotel & Spa' is often praised for its taste, variety and quality, making it a great way to start the day in Hanoi.
Dinner
The dining room service and ambiance contribute to a wonderful dining experience, complemented by fantastic waitstaff. Notably, the rooftop restaurant and bar provide stunning views of the city, enhancing the dining experience. Cocktails and the mini bar have also been highly praised, adding to the overall pleasant experience.
Though a few guests found the dinner prices to be on the higher side, the majority felt that the quality justified the cost. Essence restaurant is particularly recommended for its fine dining and sublime food quality. Whether for a casual meal or a special occasion, the restaurant at Aira Boutique Hanoi Hotel & Spa appears to be a must-try for visitors looking to enjoy excellent food and a delightful ambiance.
Rooms
The hotel's prime location, peaceful ambiance and thoughtful details further enhance the experience. Guests often mention the large size of the rooms by Hanoi standards, as well as specific features like large windows, spacious closets and clean, well-appointed bathrooms. Despite these positives, there are occasional mentions of humidity, damp smells and the need for deeper cleaning in some cases.
On the whole, the rooms are well-maintained, beautifully designed and provide a quiet respite in the heart of Hanoi. While a few found their rooms slightly small or damp, most guests leave impressed by the elegance, comfort and warmth of their accommodations.
Beds
Other comments convey that the mattresses are both firm and supple, providing an ideal balance for sleep, while the beds were also noted to be bouncy and soft. Most guests found the beds so inviting that phrases like slept like babies and cozy frequently appeared. Additionally, details such as tidy beds with very comfy covers further emphasize the thoughtful approach to guest comfort. Overall, the consistent commendation for the hotel's beds underscores the quality and attention to detail that guests can expect during their stay at Aira Boutique Hanoi Hotel & Spa.
Cleanliness
However, a few reviews highlight occasional lapses in thoroughness, particularly concerning floor cleanliness and some overlooked areas. Despite these minor issues, guests generally find the housekeeping services to be quick and effective, contributing to the hotel's tidy and organized atmosphere.
In addition to the cleanliness, the hotel receives praise for its comfortable and well-maintained rooms, friendly and attentive staff and amenities that are kept in pristine condition. Daily cleaning and complimentary refreshments also add to the positive guest experiences, making the Aira Boutique Hanoi Hotel & Spa a commendable choice for travelers who prioritize hygiene and comfort.
Staff
Notably, specific staff members like Tony and Ken have left a lasting impression due to their exceptional service and personalized care. Guests repeatedly mention that the staff is well-trained and always in a great mood, creating a warm and welcoming atmosphere. Many reviews emphasize the top-notch and prompt service with the staff being described as amazing, accommodating and exceptionally friendly.
The exceptional guest service extends beyond the hotel with staff offering valuable advice and assistance with travel plans, including organizing trips and printing essential documents. Guests frequently describe their interactions with the staff as what sets the hotel apart, contributing significantly to the overall positive experience. In summary, the staff at Aira Boutique Hanoi Hotel & Spa is consistently lauded for their outstanding service, making it a standout choice for travelers seeking a hospitable and warm environment.
Wi-Fi
Spa
The spa atmosphere is consistently described as relaxing and luxurious with clean and well-maintained facilities. Guests appreciate the additional amenities, such as the possibility to shower even after check-out and the spa's ability to accommodate family members. The spa's environment and services provide a deeply relaxing escape, enhanced by the excellent massage skills of the therapists.
Overall, the spa at Aira Boutique Hanoi Hotel & Spa is highly recommended for those seeking a rejuvenating and professional spa experience in a serene and welcoming setting.
Gym
However, multiple reviews point out that the gym is indeed small with some guests feeling it is way too small for comfortable use. Concerns about the cleanliness and maintenance of the equipment were also mentioned. Some guests reported problems with machines and felt the gym equipment was outdated, suggesting that it needs further attention and improvements.
Access to the gym requires an additional fee, which some guests described as a point of caution. Despite its limitations, the gym area generally serves its purpose for travelers looking to maintain their fitness routine during their stay.
Pool
However, size and temperature are common concerns. The pool is repeatedly described as "small," "tiny," and "cramped," with limited sun beds available. Guests also often mention how cold the water is, noting that it is unheated and, in some opinions, in need of heating to be more inviting. Maintenance issues occasionally surface with mentions of the pool being dirty, the water cloudy or the area in need of cleaning and renovation.
Despite these drawbacks, some guests find the pool area cute and a great added bonus to their stay, making it perfect for those who can overlook its limitations and appreciate its charm.
Family
Families can also benefit from the adjacent bedrooms, making transitions between rooms seamless. Guests have praised the cleanliness of the family rooms and junior suites, which are suitable for those traveling with children. Despite some concerns about the swimming pool temperature, the overall setup proves satisfactory for families with young ones. The staff goes above and beyond to ensure a memorable stay, offering food recommendations and even helping guests celebrate special occasions like anniversaries, further emphasizing the familiar and friendly atmosphere of the hotel.
In summary, Aira Boutique Hanoi Hotel & Spa stands out for its family-oriented services, providing a pure family-friendly experience that many would choose to revisit.
4 Star
The staff consistently receive high praise for their friendliness and attentiveness; terms like extremely helpful, super welcoming and excellent are commonly used. Their exceptional assistance at the front desk further supports the hotel's four-star status, making the stay worth it for many visitors.
Some reviews, however, suggest the hotel does not meet the expectations of a four-star standard with mentions of high prices for the services provided and comparisons to better four-star hotels. Despite these mixed feelings, the hotel generally garners positive feedback for offering a pleasant and welcoming environment, which some even liken to a five-star experience.
Business
Guests have noted the ideal setting for business gatherings, praising the polite and efficient staff. The hotel shows strong organizational skills, adeptly handling events such as work dinners and excursions, including arranging a 3-day cruise and visa organization. For those needing a stable work environment, however, the public area downstairs may be required for computer work. Overall, the Aira Boutique Hanoi Hotel & Spa stands out as an excellent destination for business travelers seeking an organized and comfortable stay in Hanoi.
Accessible
Outdoor Pool
Most reviews highlight the pool area as pleasant and the shaded terrace as an asset, creating a relaxing atmosphere away from the bustling city. However, there are mentions of the pool being on the smaller side, though the spacious terrace underneath compensates for it.
There are some concerns about the state of the pool with guests noting that it is showing signs of age and requires better maintenance, such as the replacement of glass panels and improved cleanliness. The pool's temperature has also been a point of contention; some guests found it cold and there are added charges for using the heated swimming pool and sauna, which might take some by surprise.
Overall, while the rooftop pool offers a pleasant and scenic retreat, the hotel could benefit from addressing the noted upkeep issues to enhance the guest experience further.
Honeymoon
Couples have found the atmosphere to be perfect for romance, making it a great retreat for newlyweds or those celebrating anniversaries. The environment is consistently described as welcoming and charming, providing the perfect backdrop for a honeymoon getaway. The romantic ambiance is complemented by the hotel's attentive staff, excellent value and delightful breakfast offerings.
The hotel's location further enhances its appeal for honeymooners, providing easy access to a variety of activities and sites for four days of romance and fun. Overall, Aira Boutique Hanoi Hotel & Spa is celebrated as a wonderful spot for a honeymoon, offering an ideal setting for a perfect honeymoon experience.
Romantic
Yes, Aira Boutique Hanoi Hotel & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Aira Boutique Hanoi Hotel & Spa.
No, Aira Boutique Hanoi Hotel & Spa doesn't allow dogs.
No, parking facilities aren't available at Aira Boutique Hanoi Hotel & Spa.
Yes, Aira Boutique Hanoi Hotel & Spa has a gym.
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