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Summary of reviewsBraemar Lodge and Spa is widely praised for its exceptional location, providing guests with a serene, picturesque setting that is perfect for a relaxing escape. The lodge offers stunning views and a peaceful ambiance, making it an ideal retreat just outside the main town of Hanmer Springs. Guests appreciate the spacious, well-appointed rooms, often highlighting the fireplaces, spa facilities, and luxurious amenities that enhance the tranquil environment. The accommodations are noted for their cleanliness and comfort, particularly the impressively large beds that ensure a restful night's sleep.
The breakfast at the lodge is generally well-received, with many enjoying the variety and quality, though some mention desires for more options. Similarly, the dining experience offers both commendations and criticisms, with delicious menu options like steak and lamb, yet occasional concerns about portion sizes and service speed detract from some experiences. Guests emphasize the friendly and attentive staff as a key highlight, with certain individuals making significant positive impacts on their stay.
The lodge's spa services stand out as a memorable aspect, featuring both indoor and outdoor options that offer relaxation with breathtaking views. Although there are occasional issues with cleanliness in spa facilities, the overall ambiance and thoughtful design contribute to an indulgent experience.
WiFi service is a weaker point, with guests frequently encountering connectivity problems. Some critiques also suggest room for improvement in maintaining the 5-star quality experience, specifically highlighting aspects like thorough cleaning and responsive service. Despite these areas for enhancement, the property remains a luxurious and romantic destination, perfect for couples seeking a tranquil getaway in a beautifully appointed setting. Overall, Braemar Lodge and Spa delivers a mostly positive experience celebrated for its luxury, comfort, and stunning natural surroundings. Show more
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Luxury Resort
Braemar Lodge And Spa is a luxurious resort renowned for its opulence and tranquility, featuring 24 spacious luxury suites, each with pristine marble bathrooms, double spa baths, and showers. Many suites include private balconies with hot tubs. The lodge also offers an impressive wellness center and spa facilities, alongside Altitude Restaurant with panoramic views.
Resort near Golf Courses
Located near Hanmer Springs Golf Club, this lodge offers a tranquil retreat with spa facilities. Golf enthusiasts can enjoy a round of golf and relax in the spa.
Resort near Ski Resorts
While technically in Christchurch, Braemar Lodge and Spa is a resort-style property that offers convenient access to the Hurunui region's ski fields, including Hanmer Springs and Mt Lyford. It provides a luxurious base with spa facilities to relax after a day on the slopes.
Resort for Honeymoon
As a resort with spa facilities, it offers a relaxing and pampering experience for honeymooners. The serene environment and spa treatments provide a perfect setting for couples to unwind and enjoy quality time together.
Resort with Spa
Braemar Lodge & Spa is the ultimate retreat. It offers suites, each with a Californian Super King Bed, a fireplace, and a marbled bathroom featuring a double-sized indoor spa and a shower with twin massage heads. Guests can enjoy a private hot tub on a private terrace in the Spa Suites.
Romantic Resort
Situated in Hanmer Springs, Braemar Lodge offers a relaxing and rejuvenating experience. The spa facilities, combined with the tranquil environment, provide a perfect setting for a romantic getaway.
Accessible Resort
This lodge is mentioned as an accessible hotel option in Hanmer Springs.
Resort with EV Charging Stations
Boutique-style Resort
Family Friendly Resort
5-Star Resort
Room Types
SuiteLarge suite with extra large king-size bed, flat-screen TV, gas fire and a private terrace. The bathroom offers a 2-person spa bath and a 2-person shower.
Spa SuiteSuite with an extra large king-size bed, flat-screen TV, gas fire and private spa pool on the terrace. The bathroom offers a spa bath and 2-person shower.
Deluxe Spa SuiteThis suite features an extra large king-size bed, flat-screen TV, gas fire and private spa pool on the terrace. The bathroom offers a spa bath and 2-person shower.
Accessible Spa SuiteThis suite features an extra large king-size bed, flat-screen TV, gas fire and private spa pool on the terrace. The bathroom offers a spa bath and 2-person shower. The room is fully accessible with grab rails and roll in shower.
Guest Reviews
8.2
Very Good
Location
Braemar Lodge And Spa is nestled in a truly exceptional setting, celebrated repeatedly by guests for its stunning and beautiful location. The hotel offers an idyllic retreat showcasing gorgeous views and a peaceful ambiance, making it an ideal escape for those seeking to relax and disconnect. Situated a little out of the main town of Hanmer Springs, it provides a sense of privacy and seclusion while remaining conveniently accessible to attractions and shops. The surrounding natural beauty allows for a reflective and quiet getaway, far from any busy roads, offering serene and breathtaking vistas directly from the rooms. Guests commend the spacious, well-appointed rooms and the seamless integration of luxurious amenities, which complement the tranquil setting perfectly. With on-site dining options providing great food and drinks, Braemar Lodge And Spa is frequently hailed as a consistent favorite for visitors seeking a memorable and quiet stay marked by stunning landscapes and comfort.
Breakfast
The breakfast experience at Braemar Lodge and Spa generally receives positive feedback from guests, with many appreciating the buffet breakfast as a highlight of their stay. Guests frequently describe the breakfast as great, delicious, and excellent, with some emphasizing its value for money, particularly when included in the room rate. The buffet is noted for its variety, offering a selection of cereals, yogurt, pastries, and fresh food that provides sustenance for the day's activities.
However, some guests find the breakfast offerings to be somewhat basic or average, with occasional remarks about limited options and issues like cold food. A few reviews mention that the breakfast could be inconsistent in quality, with some guests perceiving elements like the fruit salad to be less than fresh. Despite these mixed comments, many guests praise the friendly staff and the enjoyment of dining with beautiful views, enhancing the overall breakfast experience at the lodge.
Dinner
Braemar Lodge and Spa offers a mixed dining experience according to its guests. Several visitors praised the restaurant's delectable offerings, especially highlighting steak and lamb dishes as superb. The restaurant staff were noted for their friendliness and welcoming presence, contributing positively to the overall dining experience. Moreover, some guests appreciated the simple yet tasty menu, with others commenting on the ambiance provided by the restaurant's mountain views and luxurious setting.
Despite multiple commendations, critical reviews indicate several areas for improvement. Many guests felt the dinner was overpriced for the quality received, with portions described as undersized and not reflective of the expected standard from a Select Hotels establishment. Service speed was frequently criticized, with wait times exceeding an hour in certain cases, detracting from the enjoyment of the meal. Additionally, issues such as pre-prepared food and incorrect serving sequences were mentioned, alongside inconsistent menu offerings compared to expectations.
Although some visitors enjoyed their meals and found them good value, others were unable to recommend the restaurant for its dinner due to the perceived lack of culinary finesse and the expensive pricing. A limited menu and temporary closures due to staffing challenges further impacted the dining experience for several guests. Overall, while the food and atmosphere have potential, there's room for enhancement in aligning the dining service with the expectations of luxury and quality.
Rooms
Braemar Lodge and Spa impresses with its generously sized and beautifully appointed rooms, offering a blend of comfort and luxury. Guests enjoy the spaciousness of the accommodations, which include suites equipped with fireplaces, living areas, and massive, comfortable beds. The rooms consistently exceed expectations, providing a relaxing retreat with stunning views of the surrounding valleys and mountains. Many feature private spa pools or spa baths, contributing to a serene and indulgent atmosphere. The large bathrooms are notably impressive, often with double showers and standalone bath tubs. Rooms are meticulously clean, maintaining a sense of elegance and coziness. The decor is thoughtfully designed to enhance the overall experience, making guests feel thoroughly pampered. With the addition of a welcoming staff and delightful meals, Braemar Lodge and Spa offers an exceptional stay characterized by spacious, well-furnished rooms that provide a perfect backdrop for relaxation.
Beds
Nestled in the picturesque surroundings of Braemar Lodge And Spa, the accommodations boast beds that are widely praised for their superior comfort and ample size. Many guests describe the beds as super comfortable, likening the experience to sleeping on a cloud. The lodge is noted for its super-king beds that offer an extremely comfortable and restful night's sleep, with several guests remarking on their impressive size, with some beds being described as the largest they've ever encountered. The rooms themselves are spacious and well-appointed, featuring amenities such as dressing gowns and spa baths that complement the restful sleep environment.
While most reviews are overwhelmingly positive regarding the bed's comfort and size, a few guests noted issues like two singles pushed together creating an uncomfortable divide, or an older mattress affecting their sleep quality. Despite these occasional drawbacks, the consensus among visitors is that Braemar Lodge And Spa offers a luxurious and relaxing sleeping experience, perfect for those seeking comfort and tranquility during their stay.
Cleanliness
Nestled atop a hill, Braemar Lodge and Spa offers breathtaking views best appreciated after navigating its winding gravel road. Many guests have noted spacious and comfortable rooms with a few highlighting them as particularly clean and well-maintained. Some bathrooms stand out for their size and luxury features like double jacuzzis and showers, reflecting the potential of the lodge's accommodations. However, opinions on cleanliness reveal a mixed picture. While some rooms and bathrooms are praised for their sparkling condition, others reveal noticeable lapses, including musty odors, mold, and general lack of maintenance. Specific concerns such as unsatisfactory conditions in spa baths and neglected cleaning in certain areas temper the experience for some guests. Despite these disparities, the staff receives commendation for friendliness, and the property, including its grounds, maintains a generally positive impression. The lodge enjoys a peaceful locale, ideal for those seeking tranquility, though improvements in maintenance and consistency in cleanliness could enhance its appeal.
Staff
Braemar Lodge and Spa seems to offer a consistently positive experience when it comes to staff interactions, as guests frequently highlight the friendly and accommodating nature of the team. With numerous mentions of helpful, attentive, and polite service, it’s clear that most guests interact with staff who are committed to making visitors feel comfortable and welcomed. Particularly praised are individuals such as the duty manager, Tharindu, whose assistance appears to have made a significant impact on guests' stays. The hotel's reception and restaurant staff also garnered commendations for delivering exceptional service and contributing to a pleasant dining experience. While a few reviews mentioned lapses in service and communication, the overall sentiment from visitors emphasizes a team that is largely professional and eager to ensure a positive guest experience.
Wi-Fi
Guests of Braemar Lodge And Spa have shared mixed impressions about the hotel's wifi service. While some reviews highlight the availability of free wifi alongside other amenities, many guests have encountered limitations with internet connectivity. Complaints arose due to issues connecting to the internet, poor wifi performance throughout rooms, and difficulty accessing services like Netflix on televisions. Despite the appeal of complimentary wifi, these concerns reveal a need for improvement in the hotel's internet services to ensure a more reliable online experience for visitors. It's crucial to note the absence of any praise or significant mentions of the wifi service in guest feedback, indicating that it is an area that may require more attention from the management.
Spa
Nestled in a serene setting, Braemar Lodge and Spa offers a delightful blend of relaxation and luxury, thanks to its exceptional spa services. Guests are enamored with the variety of spa facilities, including the indoor spa baths and outdoor hot tubs, both of which provide a perfect retreat with stunning views. Many reviewers highlight the excellent layout of the spa areas, making it convenient to indulge in both indoor and outdoor experiences. The private outdoor spas prove to be particularly impressive, offering a tranquil oasis under the sky.
The spacious spa baths are frequently praised for their state-of-the-art design and ease of use, contributing to the overall luxurious ambiance of the hotel. Visitors appreciate having options, such as dual showers and bubble baths, which enhance their stay with added comfort and intimacy. The ambience, enhanced by thoughtful floor planning and atmospheric lighting, accentuates the relaxing experience that defines the essence of the lodge.
Despite occasional issues with cleanliness of certain spa facilities and the temperature of the water, the lodge continues to captivate guests with its remarkable offerings. Particularly noteworthy is the hot tub on the balcony, which serves as a memorable highlight for many, allowing guests to unwind while taking in breathtaking views. As a whole, Braemar Lodge and Spa stands out for its diverse and well-crafted spa experiences, offering a retreat that combines comfort with unforgettable scenery.
5 Star
Braemar Lodge and Spa presents a blend of experiences with its offerings. The lodge is equipped with truly 5-star amenities, providing a very private and relaxing atmosphere that many guests have come to appreciate. The property and its friendly, helpful staff are often praised, with food and service being described as second to none, achieving a luxury resort level. Rooms are noted for their spaciousness and excellent qualities, contributing to an overall positive experience.
However, not all aspects align with the 5-star label. Some guests felt that certain services fell short of expectations, mentioning issues like the lack of slippers in rooms and cleanliness not quite meeting pristine standards. Basic requests sometimes required reiteration, hinting at possible understaffing. Breakfast was perceived as expensive for the quality, and not all guests were greeted with the welcoming vibe typical of well-rated resorts.
While many experiences at Braemar Lodge and Spa are exceptional, there are moments when the promised 5-star essence seems elusive, leading some visitors to question the value for money of their stay. Nonetheless, the property's finer points reflect a high-quality hospitality standard.
Luxury
Braemar Lodge And Spa is a destination that promises an indulgent escape into luxury. Nestled in a picturesque setting, the lodge offers stunning views that complement its high-end accommodations. Guests are treated to spacious rooms that exude opulence and tranquility, making it an ideal hideaway for those seeking peace and relaxation. The facilities are truly 5-star, with amenities that include expansive bathrooms featuring spa-like experiences.
The property itself is beautifully appointed, both in its architectural design and interior decor, creating a sophisticated atmosphere that feels like the perfect retreat for superstars. The restaurant and services stand out with exceptional quality, offering deliciously indulgent cuisine that is sure to impress. The welcoming staff contribute to the overall luxurious feeling, ensuring that guests experience top-tier service throughout their stay.
Although the lodge is situated a bit further away from town, the serene location adds to its allure. This distance becomes negligible considering the beauty and tranquility that the lodge provides. The luxury accommodations coupled with friendly staff and an amazing setting make Braemar Lodge And Spa a remarkable choice for those seeking a refined and extravagant getaway. While there are some areas for improvement in attention to detail, the overall experience is deemed incredibly worthwhile, showcasing its potential to be fully realized as an exceptional luxury destination.
Romantic
Braemar Lodge and Spa offers a truly enchanting experience for couples seeking a romantic getaway. With its beautiful ambiance and picturesque views, this destination provides an ideal setting for adults looking to relax and reconnect. Guests have praised the rooms for their loveliness and spaciousness, enhancing the overall romantic atmosphere. The serene and scenic location ensures a quiet escape, making visitors feel as though they have the place all to themselves.
One of the highlights of the lodge is its exceptional spa facilities, with both indoor and outdoor options available. The outdoor spa on the deck is particularly popular, allowing couples to unwind while enjoying the breathtaking views and perhaps a cold beverage. The lodge is also known for creating special moments, such as when a private spa session becomes even more magical due to the falling snow.
Perfect for honeymoons or couples needing a recharge, Braemar Lodge and Spa delivers superb service and facilities to match its stunning surroundings. Many have found solace in snuggling up in front of a fire on a cold, rainy day, adding to the lodge’s cozy appeal. Despite occasional issues, guests consistently recommend this luxury escape for its romantic and relaxing offering.
No, Braemar Lodge And Spa doesn't have any pool.
Yes, a spa is available at Braemar Lodge And Spa.
No, Braemar Lodge And Spa doesn't allow dogs.
No, parking facilities aren't available at Braemar Lodge And Spa.