InfoSummary of reviewsHoliday Inn Express Manchester Airport by IHG, offers a highly convenient option for travelers in need of close proximity to Manchester Airport. Its location is particularly praised for its strategic advantage, being just a short drive from the airport terminals, which adds great value for those preparing for early flights or arriving late at night. Access from the motorway is also straightforward and the neighboring Romper pub offers a good dining option nearby.
Guests largely commend the breakfast service starting as early as 3 a.m. and the grab-and-go option is particularly appreciated by early risers. The variety and quality of the buffet breakfast, including hot and cold options, are frequently highlighted, although some guests noted the breakfast area could get busy and occasionally chaotic. However, the breakfast experience is generally satisfying and contributes positively to the overall guest experience.
The dinner experience at the hotel receives mixed feedback. While many guests find the food tasty and served in ample portions, the menu itself is often described as limited and instances of food being cold or microwaved were noted. Despite some positive reviews about specific dishes and the helpfulness of some staff, dinner service could benefit from more variety and improved efficiency.
Room accommodations are widely praised for their cleanliness, spaciousness and modern amenities. Comfortable beds, ample storage and good-quality toiletries are standard and the bright, airy atmosphere is appreciated. Although a few guests mentioned issues with room temperature and occasional noise, the general sentiment is that the rooms provide a comfortable stay.
The hotel excels in cleanliness with guests frequently commending the immaculate state of both the rooms and communal areas. Housekeeping is known for thoroughness and ensuring a consistently clean and pleasant environment. Staff members are routinely described as friendly, professional and accommodating, significantly enhancing the guest experience.
The complimentary WiFi service is generally reliable, though some guests reported variable speeds and occasional connectivity issues, particularly in the rooms. Despite these minor drawbacks, the service is satisfactory for most guests' needs.
Family accommodations are well regarded with spacious family rooms and suites available. The hotel is noted for its child-friendly environment and the convenience it offers for families catching early flights or requiring a short stay. The grab-and-go breakfast and helpful staff add to the family-friendly appeal.
The comfort of the beds receives mixed reviews; while many guests find them very comfortable, some experienced issues with the softness or condition of the mattresses, especially the sofa beds.
Overall, Holiday Inn Express Manchester Airport delivers dependable service and good value for money, meeting the expectations of a three-star establishment. The hotel's accessibility features are commendable, though there are areas, such as the shuttle service and parking, that could be improved. Despite minor areas for enhancement, the hotel stands out as a solid choice for travelers, especially those seeking convenience and proximity to Manchester Airport. Show more
