Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel
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Summary of reviewsThe Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel is highly regarded for its convenient and serene location, making it an excellent choice for travelers, especially those using Manchester Airport. The hotel's proximity to the airport, motorway network and local amenities, coupled with free on-site parking and a quiet, residential setting with beautiful gardens, adds significant value to the stay. It is praised for providing a peaceful environment while being accessible and convenient for central Manchester and surrounding areas.
Guests consistently commend the hotel staff, who are described as friendly, helpful and professional, contributing significantly to the hotel's welcoming atmosphere. Special mentions of specific staff members underscore their commitment to excellent service.
The breakfast offerings receive positive feedback for their variety and quality with a selection of hot and cold items, including Full English breakfasts, gluten-free and vegetarian options. Despite some minor criticisms regarding the availability of hot items and buffet elements, breakfast is generally seen as a substantial and delightful part of the stay.
Dinner experiences are mixed but include many positive comments about the high quality of food and commendable service in the restaurant and bar. Some guests find the menu limited and occasionally expensive, though the overall dining service often lives up to high standards with special accolades for holiday meals.
Rooms are mostly praised for their cleanliness, spaciousness and comfortable amenities. However, there are frequent mentions of the need for updated decor and better temperature regulation. Cleanliness generally receives strong marks, though there are occasional reports of issues with outdated furnishings or minor housekeeping oversights.
The hotel's Wi-Fi service presents a mixed picture with some guests finding it good, while others report issues with speed and reliability.
Parking facilities are a significant advantage with ample availability, free access and EV charging points appreciated by guests, though some note minor issues with tight spaces during peak times. The EV charging stations are seen as a useful amenity, despite some concerns about cost and usability.
Family accommodations are highly recommended with spacious rooms and child-friendly amenities contributing to a positive family experience. While the beds receive mixed reviews, many guests find them comfortable, facilitating a good night's sleep.
Overall, the Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel offers a compelling package with its combination of excellent location, friendly staff, clean and comfortable accommodations and convenient amenities, making it a popular choice for a range of travelers.
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Guests consistently commend the hotel staff, who are described as friendly, helpful and professional, contributing significantly to the hotel's welcoming atmosphere. Special mentions of specific staff members underscore their commitment to excellent service.
The breakfast offerings receive positive feedback for their variety and quality with a selection of hot and cold items, including Full English breakfasts, gluten-free and vegetarian options. Despite some minor criticisms regarding the availability of hot items and buffet elements, breakfast is generally seen as a substantial and delightful part of the stay.
Dinner experiences are mixed but include many positive comments about the high quality of food and commendable service in the restaurant and bar. Some guests find the menu limited and occasionally expensive, though the overall dining service often lives up to high standards with special accolades for holiday meals.
Rooms are mostly praised for their cleanliness, spaciousness and comfortable amenities. However, there are frequent mentions of the need for updated decor and better temperature regulation. Cleanliness generally receives strong marks, though there are occasional reports of issues with outdated furnishings or minor housekeeping oversights.
The hotel's Wi-Fi service presents a mixed picture with some guests finding it good, while others report issues with speed and reliability.
Parking facilities are a significant advantage with ample availability, free access and EV charging points appreciated by guests, though some note minor issues with tight spaces during peak times. The EV charging stations are seen as a useful amenity, despite some concerns about cost and usability.
Family accommodations are highly recommended with spacious rooms and child-friendly amenities contributing to a positive family experience. While the beds receive mixed reviews, many guests find them comfortable, facilitating a good night's sleep.
Overall, the Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel offers a compelling package with its combination of excellent location, friendly staff, clean and comfortable accommodations and convenient amenities, making it a popular choice for a range of travelers.
Hotel with Parking
This hotel offers parking.
EV charging stations
Hotel with EV Charging Stations
This property is equipped with EV charging facilities, providing a convenient charging option for guests with electric vehicles during their stay.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
The Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel receives high praise for its exceptional location, particularly for travelers using Manchester Airport. The hotel is conveniently located just minutes from the airport, often highlighted as a significant advantage for guests with early morning flights or those looking for a place to stay before traveling. Its proximity to car rental services and various airport car parks adds to the convenience.
Guests appreciate the hotel's easy access to the motorway network, making it a suitable choice for both business and leisure travelers. The nearby amenities, including restaurants, shops and pubs within walking distance, add to the convenience of its location. Additionally, the hotel offers ample free on-site parking, further enhancing its appeal.
The surroundings of the hotel are frequently described as quiet and pleasant with beautiful gardens that provide a serene setting for relaxation. The close vicinity to local events and landmarks, such as Capesthorne Hall and Rewind Festival, is an added benefit for visitors attending nearby functions.
For those traveling into central Manchester or visiting nearby towns, the location is described as both accessible and convenient. Many guests have chosen the hotel for its leafy, residential setting, which provides a peaceful environment despite its proximity to the busy airport.
Overall, the hotel's combination of excellent location, comfortable accommodations and friendly staff make it a top choice for travelers in the Manchester area.
The reviews highlight that breakfast at Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel is largely appreciated for its plentiful options and quality. Guests frequently commented on the good variety available with choices including both hot and cold items, continental selections, as well as Full English cooked breakfasts. Many found the breakfast to be well-prepared and delicious with gluten-free and vegetarian options also being noted. Positive feedback was directed towards the fresh ingredients and the thoughtful presentation.
While several reviews praised the breakfast as excellent or one of the best hotel breakfasts experienced, a few highlighted areas for improvement such as the availability of hot items at certain times and specific preferences for fish dishes. Occasionally, aspects like the coffee and some buffet items fell short of expectations with a few guests mentioning overcooked or cold elements. Despite a few criticisms, the general consensus is that the breakfast service provided a substantial, varied and satisfactory start to the day. Overall, the positive feedback outweighs the negatives, making the breakfast offering a strong feature of the hotel.
The Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel offers a mixed dining experience for its guests with a notable emphasis on high-quality food and commendable service. Many reviews praise the restaurant and bar for serving superb food with specific mentions of delicious steaks and excellent meal quality. The bar is highlighted as being nice with prices for drinks being reasonable according to a few guests. Room service also receives positive feedback, particularly for the quality of the sandwiches and the helpfulness of the staff.
However, some guests find the menu limited and occasionally not up to their expectations, describing it as needing more variety, especially for vegan and vegetarian options. The food is generally noted as expensive with some guests considering it overpriced for the quality offered. On a few occasions, the food quality appeared disappointing with descriptions of bland or poorly prepared dishes.
Dining services, including holiday meals such as Christmas lunch, were often up to a high standard and praised for being delicious and perfectly cooked. Yet, there are instances where the dinner service was found subpar with a few guests noting that their meals were not to their liking.
Overall, while the food at the Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel is often very good to excellent, accompanied by a pleasant dining atmosphere and helpful staff, the limited and occasionally expensive menu, as well as isolated instances of less-than-ideal meal quality, can lead to a less consistent dining experience.
The guest reviews for the Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel highlight a mix of experiences regarding the hotel's rooms. Many guests found the rooms to be spacious, clean and comfortable, noting that they were well-maintained and nicely decorated. The hotel was also appreciated for its quiet and pleasant ambience with some rooms offering good facilities such as modern bathrooms and Tassimo coffee machines. Spaciousness was a common positive remark, making it ideal for families and longer stays.
However, several guests also mentioned their dissatisfaction with certain aspects. A recurring issue was the outdated decor and furnishings with some rooms described as tired and in need of refurbishment. There were frequent complaints about the rooms being too hot, despite efforts to manage the temperature with fans or by turning off radiators. Additionally, some rooms were described as small or cramped with thin walls contributing to noise disturbances. Cleanliness was generally praised, although a few guests noted specific lapses in hygiene.
Overall, while the hotel provides comfortable and clean rooms with good facilities, there is room for improvement in upgrading and modernizing the decor, better temperature regulation and ensuring consistency in room quality.
The beds at Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel receive mixed reviews from guests, though many highlight positive experiences. Descriptions such as "comfortable bed," "very comfortable bed," and "bed was very comfy" are common, indicating that, for many, the beds provided a restful night's sleep. Some guests particularly appreciated the large and clean beds with others noting the soft pillows and firm mattresses.
However, a number of guests encountered issues, mentioning beds that were too hard or uncomfortable. Several reviews pointed out the need for firmer pillows and better mattresses with some beds described as lumpy or too soft. A few noted that their double bed was actually two singles pushed together, which made the middle uncomfortable.
Despite some critical feedback, it is evident that many guests found the beds at this hotel to be cosy and conducive to a good night's sleep.
The cleanliness of the Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel receives generally positive feedback from guests. Reviewers frequently highlight the very clean rooms and well-maintained hotel facilities. The gardens are noted to be big and kept well and many guests appreciate the immaculate and spotless condition of the rooms and bathrooms. Several guests mentioned that their rooms were modern, spacious and comfortable with clean and tidy public areas.
However, some areas for improvement were also noted. A few guests reported issues such as older, dated furniture, room odors and occasional oversights in housekeeping, particularly in bathrooms where tiles were sometimes grubby or grout was missing. Despite these few concerns, the overall sentiment points to a clean, welcoming and comfortable environment for guests, enhanced by helpful staff and well-kept surroundings.
The Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel is frequently praised for its outstanding staff, who are consistently described as friendly, helpful and accommodating. Guests frequently highlight the courteous, professional and attentive nature of the team, noting their efficient and polite service. The reception staff are particularly commended for their warm welcome and efficient handling of guest needs, including assistance with room preferences and organizing transportation.
While a few reviews mention occasional lapses with housekeeping and availability issues, these are largely overshadowed by numerous positive comments. Key mentions include the exceptional and knowledgeable staff, who go out of their way to support and assist guests, creating a welcoming and pleasant atmosphere throughout the hotel.
The restaurant staff receive special accolades for their friendliness and attentiveness, despite some critiques regarding table clearing. Employees like Serena in the restaurant and Jan the housekeeper are frequently appreciated for their exceptional service and dedication.
Overall, the hotel staff significantly contribute to a positive guest experience with their friendly demeanor, helpful attitude and professionalism being repeatedly highlighted as major assets to the hotel’s reputation.
Reviews for the Wi-Fi at Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel present a mixed picture. On the positive side, guests have noted that Wi-Fi is available throughout the hotel and some have found it to be good or even great with reports of the signal working well in rooms and offering free access. However, many guests experienced issues, describing the connection as poor, weak or unreliable. Complaints include slow speeds, unstable connections and expired passwords. Streaming was often hindered by buffering, making the internet service unsuitable for more demanding uses. While there were instances where the Wi-Fi functioned adequately, many guests encountered significant difficulties, reflecting an inconsistent overall experience.
The parking facilities at Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel are generally well received by guests with many highlighting the abundant availability and ease of use. Free parking is a significant advantage, making the hotel a convenient choice for travelers. The presence of ample parking spaces, including EV charging points, adds to the convenience. Guests appreciate the spacious, well-maintained car park and find it straightforward to find a spot.
Some noted minor issues such as tight parking spaces and difficulty finding parking spots at times, particularly for larger vehicles or when traveling with multiple cars. However, the accessibility and free nature of the parking contribute positively to the overall guest experience. On-site registration for parking and the convenience of parking near the entrance are also appreciated by visitors.
In summary, despite some limitations in space during peak times, the hotel offers good parking facilities that cater to most needs and enhance the overall stay.
The Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel offers electric vehicle (EV) charging stations, which are appreciated by many guests for their convenience. The presence of these facilities is positively highlighted with some reviewers specifically mentioning the availability of free EV charging as a significant advantage. The hotel features multiple charging points, making it easier for guests to charge their electric cars during their stay.
However, it's important to note that there are mixed feelings about the cost and usability. Some guests found the charging process to be overly expensive and the charge rate to be slow. Additionally, several reviewers mentioned that the charging points were sometimes too complicated to use and on occasion, not functioning properly.
Despite these drawbacks, the overall sentiment leans towards the positive with the free charging facilities being cited as especially useful and a great bonus for those traveling with electric vehicles. The convenience of on-site car charging adds to the hotel's appeal for eco-conscious travelers.
The Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel consistently receives positive feedback for its family-friendly environment. Guests frequently highlight the large, spacious family rooms that comfortably accommodate families of various sizes, including options for extra beds. The family rooms often come with updated decor and many have pleasant features such as balconies and contemporary safety designs.
The hotel grounds, including a garden and sandpit, are praised for being great spaces for children to play and explore, making it perfect for family relaxation. Families report finding the hotel’s restaurant accommodating and child-friendly, contributing to an overall enjoyable experience.
The staff are described as warm and attentive, offering a real feel of a family-run establishment, which enhances the welcoming atmosphere. This, combined with efficient services like early check-in preparations, adds to the convenience for families visiting the hotel. The child-friendly beer garden and plentiful space in the rooms are additional perks that make the hotel suitable for family stays.
While some guests noted that the family rooms could be too warm or occasionally noisy due to non-family guests, these concerns seem relatively minor in the broader context of very positive experiences.
Overall, the hotel comes highly recommended for families looking for spacious, comfortable accommodations with plenty of activities to keep children entertained during their stay.
The Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel has received mixed reviews regarding its four-star rating. Guests have noted that, while the hotel offers good value for money and is conveniently located near the airport, there are significant concerns about its claim to a four-star status. Some visitors were pleased with the high standard of the hotel's facilities, describing them as consistent with a four-star rating and a high-quality establishment. However, a substantial number of reviews criticized the hotel's condition, claiming it does not meet four-star standards. Many guests felt that the rooms and the overall structure were outdated and in need of refurbishment with some referencing old fixtures and a lack of air conditioning contributing to uncomfortable stays. Despite these criticisms, the hotel still managed to deliver an adequate experience for some, maintaining the basic expectations of a corporate-style hotel. Overall, while the hotel is praised for being a good value, it struggles to consistently live up to the four-star expectations according to several reviewers.
The Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel consistently receives commendations for its suitability for business travelers. The hotel's central location is particularly appealing, making it ideal for business trips and meetings. Its convenient proximity to the airport further enhances its attractiveness for those traveling on business.
Guests frequently praise the business-centered amenities, including functional conference facilities, business suites and dedicated meeting spaces. Accommodations like executive rooms and comfortable beds contribute to a productive stay. The hotel ensures a quiet environment, despite its close proximity to the airport, which is an added advantage for travelers seeking a peaceful place to work and rest.
Business travelers also appreciate the helpful management and overall good value the hotel provides. The combination of a great location, comfortable accommodations and adequate business facilities makes the Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel a reliable choice for office stays and business travel.
Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel offers a range of facilities designed to accommodate guests with disabilities, ensuring an accessible and comfortable stay. The hotel features good-sized handicapped rooms and wheelchair-accessible bedrooms and bathrooms. Guests appreciated the easy access and the clean, accessible environment. The property is conveniently located close to the airport, adding to its appeal for travelers.
Disabled-friendly facilities and staff further contribute to a positive experience. Despite some minor issues, such as the limited availability of disabled parking and non-automatic doors after the lifts, the hotel generally provides convenient amenities for guests with mobility challenges.
However, a couple of drawbacks were noted, including the occasional breakdown of the lift, the scarcity of accessible plug points for charging in the rooms and that the bathroom, though accessible, was relatively small. Additionally, there were very few accessible easy chairs and some guests felt the location was difficult for wheelchair users due to certain structural limitations.
Overall, the hotel offers a significant number of accessible features, but potential guests should be aware of certain limitations to ensure their needs are fully met.
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Location
Guests appreciate the hotel's easy access to the motorway network, making it a suitable choice for both business and leisure travelers. The nearby amenities, including restaurants, shops and pubs within walking distance, add to the convenience of its location. Additionally, the hotel offers ample free on-site parking, further enhancing its appeal.
The surroundings of the hotel are frequently described as quiet and pleasant with beautiful gardens that provide a serene setting for relaxation. The close vicinity to local events and landmarks, such as Capesthorne Hall and Rewind Festival, is an added benefit for visitors attending nearby functions.
For those traveling into central Manchester or visiting nearby towns, the location is described as both accessible and convenient. Many guests have chosen the hotel for its leafy, residential setting, which provides a peaceful environment despite its proximity to the busy airport.
Overall, the hotel's combination of excellent location, comfortable accommodations and friendly staff make it a top choice for travelers in the Manchester area.
Breakfast
While several reviews praised the breakfast as excellent or one of the best hotel breakfasts experienced, a few highlighted areas for improvement such as the availability of hot items at certain times and specific preferences for fish dishes. Occasionally, aspects like the coffee and some buffet items fell short of expectations with a few guests mentioning overcooked or cold elements. Despite a few criticisms, the general consensus is that the breakfast service provided a substantial, varied and satisfactory start to the day. Overall, the positive feedback outweighs the negatives, making the breakfast offering a strong feature of the hotel.
Dinner
However, some guests find the menu limited and occasionally not up to their expectations, describing it as needing more variety, especially for vegan and vegetarian options. The food is generally noted as expensive with some guests considering it overpriced for the quality offered. On a few occasions, the food quality appeared disappointing with descriptions of bland or poorly prepared dishes.
Dining services, including holiday meals such as Christmas lunch, were often up to a high standard and praised for being delicious and perfectly cooked. Yet, there are instances where the dinner service was found subpar with a few guests noting that their meals were not to their liking.
Overall, while the food at the Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel is often very good to excellent, accompanied by a pleasant dining atmosphere and helpful staff, the limited and occasionally expensive menu, as well as isolated instances of less-than-ideal meal quality, can lead to a less consistent dining experience.
Rooms
However, several guests also mentioned their dissatisfaction with certain aspects. A recurring issue was the outdated decor and furnishings with some rooms described as tired and in need of refurbishment. There were frequent complaints about the rooms being too hot, despite efforts to manage the temperature with fans or by turning off radiators. Additionally, some rooms were described as small or cramped with thin walls contributing to noise disturbances. Cleanliness was generally praised, although a few guests noted specific lapses in hygiene.
Overall, while the hotel provides comfortable and clean rooms with good facilities, there is room for improvement in upgrading and modernizing the decor, better temperature regulation and ensuring consistency in room quality.
Beds
However, a number of guests encountered issues, mentioning beds that were too hard or uncomfortable. Several reviews pointed out the need for firmer pillows and better mattresses with some beds described as lumpy or too soft. A few noted that their double bed was actually two singles pushed together, which made the middle uncomfortable.
Despite some critical feedback, it is evident that many guests found the beds at this hotel to be cosy and conducive to a good night's sleep.
Cleanliness
However, some areas for improvement were also noted. A few guests reported issues such as older, dated furniture, room odors and occasional oversights in housekeeping, particularly in bathrooms where tiles were sometimes grubby or grout was missing. Despite these few concerns, the overall sentiment points to a clean, welcoming and comfortable environment for guests, enhanced by helpful staff and well-kept surroundings.
Staff
While a few reviews mention occasional lapses with housekeeping and availability issues, these are largely overshadowed by numerous positive comments. Key mentions include the exceptional and knowledgeable staff, who go out of their way to support and assist guests, creating a welcoming and pleasant atmosphere throughout the hotel.
The restaurant staff receive special accolades for their friendliness and attentiveness, despite some critiques regarding table clearing. Employees like Serena in the restaurant and Jan the housekeeper are frequently appreciated for their exceptional service and dedication.
Overall, the hotel staff significantly contribute to a positive guest experience with their friendly demeanor, helpful attitude and professionalism being repeatedly highlighted as major assets to the hotel’s reputation.
Wi-Fi
Parking
Some noted minor issues such as tight parking spaces and difficulty finding parking spots at times, particularly for larger vehicles or when traveling with multiple cars. However, the accessibility and free nature of the parking contribute positively to the overall guest experience. On-site registration for parking and the convenience of parking near the entrance are also appreciated by visitors.
In summary, despite some limitations in space during peak times, the hotel offers good parking facilities that cater to most needs and enhance the overall stay.
EV charging stations
However, it's important to note that there are mixed feelings about the cost and usability. Some guests found the charging process to be overly expensive and the charge rate to be slow. Additionally, several reviewers mentioned that the charging points were sometimes too complicated to use and on occasion, not functioning properly.
Despite these drawbacks, the overall sentiment leans towards the positive with the free charging facilities being cited as especially useful and a great bonus for those traveling with electric vehicles. The convenience of on-site car charging adds to the hotel's appeal for eco-conscious travelers.
Family
The hotel grounds, including a garden and sandpit, are praised for being great spaces for children to play and explore, making it perfect for family relaxation. Families report finding the hotel’s restaurant accommodating and child-friendly, contributing to an overall enjoyable experience.
The staff are described as warm and attentive, offering a real feel of a family-run establishment, which enhances the welcoming atmosphere. This, combined with efficient services like early check-in preparations, adds to the convenience for families visiting the hotel. The child-friendly beer garden and plentiful space in the rooms are additional perks that make the hotel suitable for family stays.
While some guests noted that the family rooms could be too warm or occasionally noisy due to non-family guests, these concerns seem relatively minor in the broader context of very positive experiences.
Overall, the hotel comes highly recommended for families looking for spacious, comfortable accommodations with plenty of activities to keep children entertained during their stay.
4 Star
Business
Guests frequently praise the business-centered amenities, including functional conference facilities, business suites and dedicated meeting spaces. Accommodations like executive rooms and comfortable beds contribute to a productive stay. The hotel ensures a quiet environment, despite its close proximity to the airport, which is an added advantage for travelers seeking a peaceful place to work and rest.
Business travelers also appreciate the helpful management and overall good value the hotel provides. The combination of a great location, comfortable accommodations and adequate business facilities makes the Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel a reliable choice for office stays and business travel.
Accessible
Disabled-friendly facilities and staff further contribute to a positive experience. Despite some minor issues, such as the limited availability of disabled parking and non-automatic doors after the lifts, the hotel generally provides convenient amenities for guests with mobility challenges.
However, a couple of drawbacks were noted, including the occasional breakdown of the lift, the scarcity of accessible plug points for charging in the rooms and that the bathroom, though accessible, was relatively small. Additionally, there were very few accessible easy chairs and some guests felt the location was difficult for wheelchair users due to certain structural limitations.
Overall, the hotel offers a significant number of accessible features, but potential guests should be aware of certain limitations to ensure their needs are fully met.
No, Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel doesn't have any pool.
No, a spa isn't available at Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel.
No, Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel doesn't allow dogs.
Yes, parking facilities are available at Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel.
No, Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel doesn't have a gym.
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