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Summary of reviewsHotel LiVEMAX BUDGET Tokyo Hamura Ekimae offers a convenient and affordable lodging option for travelers, particularly those visiting for business or exploring outside Tokyo's bustling city center. Its prime location near Hamura Station, just a quick three-minute walk away, provides easy access to transportation and a tranquil environment despite the hotel's proximity to significant amenities. Visitors appreciate the variety of dining and shopping options nearby, which, along with a 24-hour Seiyu, adds to the hotel's accessibility and appeal.
The accommodation itself presents a diverse experience, with some rooms noted for their spaciousness and comfort. Guests value practical amenities like a sizable TV, refrigerator, microwave, and desk, which fit well within the room without overcrowding. While the beds are consistently described as comfortable, certain rooms reflect the hotel's age, with occasional issues such as dim lighting, musty smells, and older interiors. Nonetheless, many guests still find the accommodations pleasant overall.
Cleanliness at the hotel could use improvement, especially concerning areas like water facilities, curtain rails, and room corners, which show signs of neglect. The accumulation of grime and instances of neglect in maintaining the facilities are highlighted by guests, indicating room for enhancement in housekeeping standards. Additionally, sound disturbances from hotel staff have been noted as areas for improvement.
Despite these challenges, the staff at HOTEL LiVEMAX BUDGET Tokyo Hamura Ekimae are widely praised for their courteous service. Guests repeatedly commend the friendly and professional interactions they experience, highlighting the staff’s dedication to assisting guests and even going the extra mile when needed. This positive customer service is a definite asset, contributing significantly to a pleasant overall hotel experience.
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