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Summary of reviews
The Hilton Garden Inn Hampton Coliseum Central stands out for its prime location in the heart of Hampton, offering convenient proximity to restaurants, shopping centers, and key attractions such as Hampton University and the Hampton Coliseum. This central position makes it ideal for both leisure and social visits, consistently praised by guests along with the exceptional service provided by the friendly and professional hotel staff.
Guests generally have a favorable impression of the breakfast, highlighting its excellent taste and service, with the buffet option being particularly appreciated. Despite the breakfast not being included in the room rate, the overall quality leaves a positive mark, although some early risers might find the start time of 7 a.m. less convenient.
Rooms are frequently recognized for their cleanliness and comfort, creating a relaxing environment for travelers. Although there are minor concerns regarding housekeeping and the condition of the furniture, the establishment maintains a commendable overall cleanliness. The hotel provides comfortable beds, even described as some of the most comfortable by several guests, despite occasional remarks about firmness and wear that could benefit from attention to consistency and quality.
The hotel's cleanliness garners mixed feedback, with many guests affirming satisfaction with the well-maintained property, though some point out lapses in housekeeping that could be improved. The comfortable beds and adequate room sizes contribute positively to the experience.
Overall, the Hilton Garden Inn Hampton Coliseum Central earns praise for its strategic location, exceptional staff service, and comfort, although addressing some inconsistencies in breakfast offerings and room maintenance could enhance guest satisfaction.
Guests generally have a favorable impression of the breakfast, highlighting its excellent taste and service, with the buffet option being particularly appreciated. Despite the breakfast not being included in the room rate, the overall quality leaves a positive mark, although some early risers might find the start time of 7 a.m. less convenient.
Rooms are frequently recognized for their cleanliness and comfort, creating a relaxing environment for travelers. Although there are minor concerns regarding housekeeping and the condition of the furniture, the establishment maintains a commendable overall cleanliness. The hotel provides comfortable beds, even described as some of the most comfortable by several guests, despite occasional remarks about firmness and wear that could benefit from attention to consistency and quality.
The hotel's cleanliness garners mixed feedback, with many guests affirming satisfaction with the well-maintained property, though some point out lapses in housekeeping that could be improved. The comfortable beds and adequate room sizes contribute positively to the experience.
Overall, the Hilton Garden Inn Hampton Coliseum Central earns praise for its strategic location, exceptional staff service, and comfort, although addressing some inconsistencies in breakfast offerings and room maintenance could enhance guest satisfaction.
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Dog Friendly
3 Star
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3 Star
Sustainability Journey
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Summary of reviews
The Embassy Suites by Hilton Hampton Convention Center is highly regarded by guests for its strategic location and exceptional convenience, particularly for those attending events at the nearby convention center and coliseum. The central location in Hampton places it within walking distance of key attractions such as Hampton University, various dining options, shopping areas and entertainment venues. This makes it an optimal choice for both leisure and business travelers. The hotel's atmosphere, friendly staff and overall cleanliness further enhance the positive visitor experience.
The breakfast offerings at the hotel receive extensive praise, frequently described as excellent, delicious and outstanding. The variety and completeness of the breakfast buffet, including freshly made omelets and made-to-order dishes, are standout features that many guests highlight. The quality of the breakfast is a memorable part of the stay with the substantial spread also helping guests save money.
The rooms at the Embassy Suites by Hilton Hampton Convention Center are often commended for their spaciousness, cleanliness and comfort. Guests appreciate the ample space provided, making it suitable for families and couples alike. The layout and size of the rooms, along with the cozy beds, contribute to the overall satisfaction. The hotel's beautiful property, including its inviting lobby and atrium, along with friendly staff, adds to the pleasant atmosphere.
Cleanliness is another strong point with many guests noting the excellent upkeep of rooms and public areas, including bathrooms. Despite a few criticisms about maintenance issues like unvacuumed or stained carpets and occasional unpleasant odors from furniture, the majority of feedback reflects a positive experience emphasizing the hotel's clean environment and friendly service.
The staff at the Embassy Suites by Hilton Hampton Convention Center are generally described as friendly, helpful and professional, contributing significantly to a welcoming and pleasant atmosphere. While there are occasional reports of rude behavior and understaffing affecting service quality, the overall positive interactions with staff members enhance guests' stays.
However, the pool area receives mixed feedback. While guests appreciate the cleanliness and amenities of the pool and gym, issues such as a freezing pool temperature due to a broken heater, maintenance concerns and occasional closures detract from the experience.
Parking is noted as convenient and secure, although some guests are surprised by an additional $5 parking fee, which they feel should not be imposed on hotel guests.
Family travelers find the hotel accommodating with spacious rooms and a welcoming atmosphere suitable for children. The cleanliness and attentive staff are particularly appreciated by families.
The beds receive mixed reviews; while many guests find them very comfortable, some express discomfort due to the beds being too low or the bedding not being thoroughly clean.
Overall, the Embassy Suites by Hilton Hampton Convention Center is highly praised for its location, excellent breakfast, spacious and clean rooms and friendly staff, making it a preferred choice for a variety of travelers, despite some minor areas for improvement.
The breakfast offerings at the hotel receive extensive praise, frequently described as excellent, delicious and outstanding. The variety and completeness of the breakfast buffet, including freshly made omelets and made-to-order dishes, are standout features that many guests highlight. The quality of the breakfast is a memorable part of the stay with the substantial spread also helping guests save money.
The rooms at the Embassy Suites by Hilton Hampton Convention Center are often commended for their spaciousness, cleanliness and comfort. Guests appreciate the ample space provided, making it suitable for families and couples alike. The layout and size of the rooms, along with the cozy beds, contribute to the overall satisfaction. The hotel's beautiful property, including its inviting lobby and atrium, along with friendly staff, adds to the pleasant atmosphere.
Cleanliness is another strong point with many guests noting the excellent upkeep of rooms and public areas, including bathrooms. Despite a few criticisms about maintenance issues like unvacuumed or stained carpets and occasional unpleasant odors from furniture, the majority of feedback reflects a positive experience emphasizing the hotel's clean environment and friendly service.
The staff at the Embassy Suites by Hilton Hampton Convention Center are generally described as friendly, helpful and professional, contributing significantly to a welcoming and pleasant atmosphere. While there are occasional reports of rude behavior and understaffing affecting service quality, the overall positive interactions with staff members enhance guests' stays.
However, the pool area receives mixed feedback. While guests appreciate the cleanliness and amenities of the pool and gym, issues such as a freezing pool temperature due to a broken heater, maintenance concerns and occasional closures detract from the experience.
Parking is noted as convenient and secure, although some guests are surprised by an additional $5 parking fee, which they feel should not be imposed on hotel guests.
Family travelers find the hotel accommodating with spacious rooms and a welcoming atmosphere suitable for children. The cleanliness and attentive staff are particularly appreciated by families.
The beds receive mixed reviews; while many guests find them very comfortable, some express discomfort due to the beds being too low or the bedding not being thoroughly clean.
Overall, the Embassy Suites by Hilton Hampton Convention Center is highly praised for its location, excellent breakfast, spacious and clean rooms and friendly staff, making it a preferred choice for a variety of travelers, despite some minor areas for improvement.
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Dog Friendly
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Summary of reviews
SpringHill Suites Hampton offers a generally positive experience for guests, largely attributed to its prime location and exceptional staff. The hotel is situated conveniently near restaurants, stores, and local attractions, with easy access to the interstate, making it an attractive choice for travelers. Guests appreciate the hotel's location, with necessities within walking distance, and are welcomed with amenities such as breakfast and treats at check-in, enhancing the overall positive experience.
The breakfast service stands out for its quality and variety, receiving praises for being one of the best offered by hotels. Guests enjoy the ability to make their own waffles and commend the friendly and helpful staff. Although there are suggestions to include more fresh fruit and diversify the menu, many guests leave satisfied with the offerings.
The accommodations provide a mixed experience, with king suites and spacious rooms frequently highlighted for their generous size and well-thought arrangement. While some guests find their rooms clean and well-maintained, others have noted inconsistencies, including unclean couches and lingering odors. The comfort of the beds varies, but staff are accommodating and quick to resolve any room type discrepancies, contributing to the guests' pleasant stay.
Cleanliness throughout the hotel appears inconsistent, as guests either praise the well-lit and modern accommodations or report issues such as stained rugs and maintenance oversights. Many guests are satisfied with the cleanliness, but there is room for improvement to ensure a consistently high standard.
Staff at SpringHill Suites Hampton receive consistent praise for their warmth and dedication to service. The team's accommodating, friendly, and helpful nature is frequently mentioned, with front desk staff particularly noted for their exceptional service. Individual staff members, such as Lisa, leave a lasting positive impression on guests, significantly contributing to the overall pleasant experience.
Unfortunately, the pool at SpringHill Suites Hampton has been a source of disappointment for guests, with consistent unavailability due to maintenance or renovations. The closure of the advertised pool, often undisclosed at booking, and issues with the hot tub have negatively impacted guest experiences.
Overall, SpringHill Suites Hampton offers a favorable stay with its strategic location, attentive staff, and well-regarded breakfast, although improvements in room cleanliness and pool availability could enhance the guest experience further.
The breakfast service stands out for its quality and variety, receiving praises for being one of the best offered by hotels. Guests enjoy the ability to make their own waffles and commend the friendly and helpful staff. Although there are suggestions to include more fresh fruit and diversify the menu, many guests leave satisfied with the offerings.
The accommodations provide a mixed experience, with king suites and spacious rooms frequently highlighted for their generous size and well-thought arrangement. While some guests find their rooms clean and well-maintained, others have noted inconsistencies, including unclean couches and lingering odors. The comfort of the beds varies, but staff are accommodating and quick to resolve any room type discrepancies, contributing to the guests' pleasant stay.
Cleanliness throughout the hotel appears inconsistent, as guests either praise the well-lit and modern accommodations or report issues such as stained rugs and maintenance oversights. Many guests are satisfied with the cleanliness, but there is room for improvement to ensure a consistently high standard.
Staff at SpringHill Suites Hampton receive consistent praise for their warmth and dedication to service. The team's accommodating, friendly, and helpful nature is frequently mentioned, with front desk staff particularly noted for their exceptional service. Individual staff members, such as Lisa, leave a lasting positive impression on guests, significantly contributing to the overall pleasant experience.
Unfortunately, the pool at SpringHill Suites Hampton has been a source of disappointment for guests, with consistent unavailability due to maintenance or renovations. The closure of the advertised pool, often undisclosed at booking, and issues with the hot tub have negatively impacted guest experiences.
Overall, SpringHill Suites Hampton offers a favorable stay with its strategic location, attentive staff, and well-regarded breakfast, although improvements in room cleanliness and pool availability could enhance the guest experience further.
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Big
Dog Friendly
Pool
Indoor Pool
$
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Summary of reviews
The Hyatt Place Hampton Convention Center is highly recommended due to its combination of ideal location, comfort and outstanding service. Strategically positioned for both leisure and business travelers, the hotel's proximity to the Hampton Convention Center, local attractions, food establishments and shopping options garners consistent praise. Guests find it particularly convenient for accessing popular spots like the nearby Mall, Walmart and various dining venues, as well as sporting and entertainment events.
Cleanliness and comfort are standout features with spacious, suite-like rooms that are particularly accommodating for families. The modern decor and comfortable beds contribute to a relaxing stay, further enhanced by the meticulous upkeep of the hotel and rooms. While minor issues such as occasional musty smells or isolated cleanliness concerns were noted, these did not significantly detract from the overall positive guest experiences.
The complimentary breakfast receives mixed reviews, though many guests appreciate the quality, variety and the availability of hot, fresh and healthy options. The attentive staff ensures the dining area remains clean and well-stocked, adding to the pleasant breakfast experience.
A defining feature of the Hyatt Place Hampton Convention Center is its exceptional staff. Praised for their friendliness, professionalism and attentiveness, the team goes above and beyond to create a welcoming atmosphere. Front desk personnel, in particular, are frequently commended for their courteous and helpful service, contributing to the hotel's high ratings.
Overall, the Hyatt Place Hampton Convention Center stands out for its clean, comfortable and convenient facilities, bolstered by an excellent staff and strategic location. Despite a few minor issues, it remains a top choice for travelers seeking a reliable and enjoyable stay.
Cleanliness and comfort are standout features with spacious, suite-like rooms that are particularly accommodating for families. The modern decor and comfortable beds contribute to a relaxing stay, further enhanced by the meticulous upkeep of the hotel and rooms. While minor issues such as occasional musty smells or isolated cleanliness concerns were noted, these did not significantly detract from the overall positive guest experiences.
The complimentary breakfast receives mixed reviews, though many guests appreciate the quality, variety and the availability of hot, fresh and healthy options. The attentive staff ensures the dining area remains clean and well-stocked, adding to the pleasant breakfast experience.
A defining feature of the Hyatt Place Hampton Convention Center is its exceptional staff. Praised for their friendliness, professionalism and attentiveness, the team goes above and beyond to create a welcoming atmosphere. Front desk personnel, in particular, are frequently commended for their courteous and helpful service, contributing to the hotel's high ratings.
Overall, the Hyatt Place Hampton Convention Center stands out for its clean, comfortable and convenient facilities, bolstered by an excellent staff and strategic location. Despite a few minor issues, it remains a top choice for travelers seeking a reliable and enjoyable stay.
Categories
Big
Dog Friendly
3 Star
$
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Summary of reviews
The Landing at Hampton Marina, Tapestry Collection by Hilton, presents a captivating lodging experience with its prime waterfront location by the marina. Guests are consistently delighted by the stunning harbor views from spacious rooms with large windows, enhancing the scenic beauty indoors. Its proximity to Hampton University and downtown Hampton makes it an ideal choice for visitors, offering access to dining, shopping, and entertainment within walking distance. Nearby attractions such as the Virginia Air and Space Museum further contribute to its appeal, alongside convenient access to major highways.
Guests frequently commend the breakfast offerings, highlighting the delicious taste and quality of the breakfast buffet and the exceptional service provided by the breakfast staff. While some minor issues like wait times and variety are noted, the majority of reviews underscore a satisfying start to the day.
The hotel impresses with its accommodations, where cleanliness and modern design are standout features. Visitors describe the rooms as immaculate and well-maintained, enjoying stylish decor and homey comforts. The beds receive widespread acclaim for their incredible comfort, further enhancing the restful experience. Room amenities like fridges and coffee machines are appreciated, although certain bathrooms could benefit from upgrades.
Cleanliness is a hallmark, with the hotel maintaining spotless facilities and a smoke-free environment. Recently renovated rooms and charming views contribute to an inviting atmosphere, facilitated by a friendly and responsive staff. The staff's professionalism and hospitality are consistently highlighted, with numerous individuals praised for their exceptional service.
Parking is easily accessible, though some guests express concerns over unexpected fees and safety perceptions of the garage. Despite this, the close proximity of parking remains convenient for visitors.
Overall, The Landing at Hampton Marina offers an energizing, visually stunning experience, boasting newly renovated facilities and amenities, including an Instagram-worthy rooftop pool. While catering primarily to a lively, younger crowd, the hotel remains a picturesque and welcoming choice for a dynamic stay. Despite some discrepancies between its pricing and four-star expectations, it remains an attractive spot for those seeking vibrant energy in a beautiful setting.
Guests frequently commend the breakfast offerings, highlighting the delicious taste and quality of the breakfast buffet and the exceptional service provided by the breakfast staff. While some minor issues like wait times and variety are noted, the majority of reviews underscore a satisfying start to the day.
The hotel impresses with its accommodations, where cleanliness and modern design are standout features. Visitors describe the rooms as immaculate and well-maintained, enjoying stylish decor and homey comforts. The beds receive widespread acclaim for their incredible comfort, further enhancing the restful experience. Room amenities like fridges and coffee machines are appreciated, although certain bathrooms could benefit from upgrades.
Cleanliness is a hallmark, with the hotel maintaining spotless facilities and a smoke-free environment. Recently renovated rooms and charming views contribute to an inviting atmosphere, facilitated by a friendly and responsive staff. The staff's professionalism and hospitality are consistently highlighted, with numerous individuals praised for their exceptional service.
Parking is easily accessible, though some guests express concerns over unexpected fees and safety perceptions of the garage. Despite this, the close proximity of parking remains convenient for visitors.
Overall, The Landing at Hampton Marina offers an energizing, visually stunning experience, boasting newly renovated facilities and amenities, including an Instagram-worthy rooftop pool. While catering primarily to a lively, younger crowd, the hotel remains a picturesque and welcoming choice for a dynamic stay. Despite some discrepancies between its pricing and four-star expectations, it remains an attractive spot for those seeking vibrant energy in a beautiful setting.
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Big
Parking
4 Star
$
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Summary of reviews
The Holiday Inn Express Hotels in Hampton by IHG offers an exceptional stay marked by its strategic location, commendable amenities, and dedicated service. Guests consistently praise its prime positioning near shopping centers, restaurants, and the convention center, offering both convenience and accessibility for business and leisure travelers. The setting allows for easy access to various events and attractions, and together with a modern, clean appearance and amiable staff, creates a welcoming environment.
The complimentary breakfast garners positive reviews, featuring delicious selections including omelets and continental dishes, with a neat pancake machine for added novelty. The kitchen staff receives accolades for maintaining a smooth operation, even amid construction, making breakfast a noteworthy perk.
Rooms are described as spacious, clean, and comfortable, attributed to recent remodeling efforts. The front desk staff enhances the experience with their politeness and efficiency. While there may be occasional maintenance issues, the overall guest satisfaction with room quality is high.
Cleanliness remains a strong point at the hotel, with travelers frequently noting the tidy and spacious conditions of the property. Staff courtesy further enriches the atmosphere.
The hotel's staff is recognized for exceptional hospitality, with names like Jerry and Michelle standing out for exemplary service. Despite isolated feedback on breakfast service, the overall dedication to guest satisfaction is apparent.
Comfortable beds receive compliments across reviews, contributing to restful nights. While accessibility issues are noted regarding bed height in certain rooms, the majority of guests express satisfaction with their sleep quality.
In summary, the Holiday Inn Express Hotels in Hampton provides a fulfilling stay experience attractive to guests due to its location, amenities, cleanliness, service, and bedding comfort.
The complimentary breakfast garners positive reviews, featuring delicious selections including omelets and continental dishes, with a neat pancake machine for added novelty. The kitchen staff receives accolades for maintaining a smooth operation, even amid construction, making breakfast a noteworthy perk.
Rooms are described as spacious, clean, and comfortable, attributed to recent remodeling efforts. The front desk staff enhances the experience with their politeness and efficiency. While there may be occasional maintenance issues, the overall guest satisfaction with room quality is high.
Cleanliness remains a strong point at the hotel, with travelers frequently noting the tidy and spacious conditions of the property. Staff courtesy further enriches the atmosphere.
The hotel's staff is recognized for exceptional hospitality, with names like Jerry and Michelle standing out for exemplary service. Despite isolated feedback on breakfast service, the overall dedication to guest satisfaction is apparent.
Comfortable beds receive compliments across reviews, contributing to restful nights. While accessibility issues are noted regarding bed height in certain rooms, the majority of guests express satisfaction with their sleep quality.
In summary, the Holiday Inn Express Hotels in Hampton provides a fulfilling stay experience attractive to guests due to its location, amenities, cleanliness, service, and bedding comfort.
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Big
Honeymoon
Pool
Indoor Pool
$
Info
Categories
Big
Dog Friendly
3 Star
$
Info
Summary of reviews
The Days Inn by Wyndham Hampton Near Coliseum Convention Center enjoys a stellar reputation for its prime location, conveniently positioned near the Hampton Coliseum and convention center. Guests appreciate the nearby dining and shopping options, making it easy for visitors to explore the area without a car. This walkable neighborhood, coupled with access to major highways, ensures a comfortable stay with ample amenities just a short distance away.
The hotel staff consistently receives high praise for their friendliness and exceptional service. Guests frequently commend the front desk attendants and housekeepers for their accommodating and helpful nature, enhancing the overall experience. The strong customer service, characterized by a welcoming and supportive atmosphere, is a standout feature of the hotel.
While opinions regarding breakfast varied, some guests were pleased with the offerings, enjoying coffee and light snacks to start their day. The rooms also received mixed reviews, with several guests finding them clean, comfy, and recently renovated. The beds, in particular, are often highlighted for their comfort, providing a restful sleep experience.
However, there are areas that could use improvement, particularly concerning room cleanliness and maintenance. Some guests reported issues such as smoke smells, inconsistent cleanliness, and occasional mechanical problems. Despite these concerns, the central location and exceptional service make the Days Inn a reasonable option for travelers managing expectations.
The pool facilities, while simple, offer guests a pleasant space to relax. When operational, it complements the clean and pleasant room accommodations well. Overall, the combination of a great location, friendly staff, and comfortable beds makes the Days Inn by Wyndham Hampton a favorable choice for many travelers, although room conditions may benefit from closer attention.
The hotel staff consistently receives high praise for their friendliness and exceptional service. Guests frequently commend the front desk attendants and housekeepers for their accommodating and helpful nature, enhancing the overall experience. The strong customer service, characterized by a welcoming and supportive atmosphere, is a standout feature of the hotel.
While opinions regarding breakfast varied, some guests were pleased with the offerings, enjoying coffee and light snacks to start their day. The rooms also received mixed reviews, with several guests finding them clean, comfy, and recently renovated. The beds, in particular, are often highlighted for their comfort, providing a restful sleep experience.
However, there are areas that could use improvement, particularly concerning room cleanliness and maintenance. Some guests reported issues such as smoke smells, inconsistent cleanliness, and occasional mechanical problems. Despite these concerns, the central location and exceptional service make the Days Inn a reasonable option for travelers managing expectations.
The pool facilities, while simple, offer guests a pleasant space to relax. When operational, it complements the clean and pleasant room accommodations well. Overall, the combination of a great location, friendly staff, and comfortable beds makes the Days Inn by Wyndham Hampton a favorable choice for many travelers, although room conditions may benefit from closer attention.
Categories
Big
Pool
Outdoor Pool
Accessible
$
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Summary of reviews
Studio 6-Hampton, VA - Langley AFB Area is well-regarded for its strategic location, offering travelers convenience and accessibility. Situated in a lively area of Hampton, the hotel is close to shopping centers, restaurants, and entertainment venues, meeting the needs of those wishing to explore local attractions. With easy access to major highways, the interstate, and key sites such as Langley AFB, colleges, and the convention center, guests appreciate the ease of travel and value provided by the hotel’s proximity to essential locations.
Guests frequently praise the spacious and clean rooms, appreciating features like well-functioning air conditioning units and the convenience of kitchenettes, which are ideal for preparing meals. Despite some criticisms regarding room aesthetics, including the condition of carpets, the overall comfort and functionality of the rooms are well-received. The affordability of the accommodations combined with their convenient location are notable highlights for many visitors.
Cleanliness reviews are mixed; some guests find the rooms clean with comfortable amenities, while others report significant issues, such as dirty carpets, smoke odors, and pest problems. The exterior of the building is well-maintained, yet the interior reportedly needs deeper cleaning. Despite these concerns, the hotel staff consistently earn positive feedback for their friendliness, helpfulness, and exceptional customer service. Even in challenging situations regarding property conditions, staff members are praised for their kindness and professionalism.
The bedding experiences also draw mixed feedback, with some guests noting satisfactory comfort and cleanliness, while others point out wear and tear, discomfort, and maintenance issues. While some guests enjoy restful sleep, the hotel may need to address these inconsistencies to improve overall guest satisfaction.
In summary, Studio 6-Hampton, VA - Langley AFB Area provides a convenient and affordable stay with a prime location, comfortable rooms, and outstanding staff service. While certain areas require improvement, particularly in cleanliness and bedding consistency, the positive aspects offer a balanced and valuable experience for travelers.
Guests frequently praise the spacious and clean rooms, appreciating features like well-functioning air conditioning units and the convenience of kitchenettes, which are ideal for preparing meals. Despite some criticisms regarding room aesthetics, including the condition of carpets, the overall comfort and functionality of the rooms are well-received. The affordability of the accommodations combined with their convenient location are notable highlights for many visitors.
Cleanliness reviews are mixed; some guests find the rooms clean with comfortable amenities, while others report significant issues, such as dirty carpets, smoke odors, and pest problems. The exterior of the building is well-maintained, yet the interior reportedly needs deeper cleaning. Despite these concerns, the hotel staff consistently earn positive feedback for their friendliness, helpfulness, and exceptional customer service. Even in challenging situations regarding property conditions, staff members are praised for their kindness and professionalism.
The bedding experiences also draw mixed feedback, with some guests noting satisfactory comfort and cleanliness, while others point out wear and tear, discomfort, and maintenance issues. While some guests enjoy restful sleep, the hotel may need to address these inconsistencies to improve overall guest satisfaction.
In summary, Studio 6-Hampton, VA - Langley AFB Area provides a convenient and affordable stay with a prime location, comfortable rooms, and outstanding staff service. While certain areas require improvement, particularly in cleanliness and bedding consistency, the positive aspects offer a balanced and valuable experience for travelers.
Categories
Big
Dog Friendly
Honeymoon
$
Info
Categories
Big
Dog Friendly
Parking
$
Info
Summary of reviews
The Red Roof Inn Hampton Coliseum and Convention Center offers a commendable experience in terms of location and staff service. Guests appreciate the convenience of its location, highlighting easy access to the Hampton Coliseum and Convention Center, Langley Air Force Base, and various dining options and stores. This strategic positioning makes it a practical choice for event attendees and visitors with family in the area, all coupled with a modest pricing.
The hotel staff receive significant praise for their friendliness and helpfulness, particularly the head of housekeeping and management, who contribute positively to guest experiences. While there are occasional issues with service, the team is largely seen as accommodating and overall, the staff enhances the welcoming atmosphere of the hotel.
However, the state of the rooms and cleanliness presents a mixed picture. Some guests find the rooms clean and beds comfortable, exceeding their expectations. Yet, substantial concerns are raised about the condition of rooms and facilities, with several guests reporting issues like outdated amenities, dirt, odors, and maintenance needs. Instances of neglected areas such as dirty floors and stained walls indicate that improvements are necessary to enhance guest comfort.
In summary, while the Red Roof Inn provides an excellent location and boasts a friendly staff, there are notable challenges in room maintenance and cleanliness that require attention. Despite these issues, many guests still find value in their stay due to the advantageous location and accommodating staff.
The hotel staff receive significant praise for their friendliness and helpfulness, particularly the head of housekeeping and management, who contribute positively to guest experiences. While there are occasional issues with service, the team is largely seen as accommodating and overall, the staff enhances the welcoming atmosphere of the hotel.
However, the state of the rooms and cleanliness presents a mixed picture. Some guests find the rooms clean and beds comfortable, exceeding their expectations. Yet, substantial concerns are raised about the condition of rooms and facilities, with several guests reporting issues like outdated amenities, dirt, odors, and maintenance needs. Instances of neglected areas such as dirty floors and stained walls indicate that improvements are necessary to enhance guest comfort.
In summary, while the Red Roof Inn provides an excellent location and boasts a friendly staff, there are notable challenges in room maintenance and cleanliness that require attention. Despite these issues, many guests still find value in their stay due to the advantageous location and accommodating staff.
Categories
Big
Dog Friendly
Dogs Stay Free
Free Wi-Fi
$
Info
Summary of reviews
Quality Inn Hampton - Newport News is generally well-regarded for its prime location, convenient access to major highways like I64 and proximity to key amenities such as restaurants and family activities. Guests appreciate the ease of reaching destinations like the Hampton Coliseum and local convention centers, making it a suitable choice for event-goers and those visiting loved ones. The property is described as clean and the staff's friendliness further enhances the positive experience.
Breakfast at Quality Inn Hampton - Newport News receives mixed reviews. While some guests appreciate the variety available, praising the quality of the coffee, others find the offerings limited and inconsistent. Issues such as a lack of hot options, a preponderance of carb-heavy items and logistical shortcomings like the need to request certain items detract from the overall breakfast experience. Some guests mentioned bagged breakfast due to ongoing renovations, which added to the mixed feedback.
Room experiences also vary. Positive remarks highlight clean, comfortable and spacious rooms with a friendly staff contributing to a pleasant stay. However, several guests reported issues like dirty carpets, stained sheets and musty odors, along with outdated and malfunctioning fixtures in bathrooms. Pest control complaints and hard beds also feature in the negative reviews, indicating a need for improvement in room maintenance and updates.
Cleanliness is a significant concern for many guests, who reported dirty rooms, poorly maintained bathrooms and inadequately cleaned public areas. Although some appreciated the clean outside facilities and sidewalks, the overall sentiment indicates a need for better cleaning standards throughout the property.
Despite these concerns, the staff at Quality Inn Hampton - Newport News are frequently praised for their friendly, courteous and helpful demeanor. The front desk experience is often described as exceptional with quick and pleasant interactions enhancing the guest experience. While there were occasional reports of rudeness and unprofessional behavior, the majority of feedback is positive, highlighting attentive and accommodating service from the staff.
The pool receives generally positive feedback for its cleanliness and quality, though some guests were disappointed by its occasional closures. When open, the pool is well-received, especially by families with children.
Beds at Quality Inn Hampton - Newport News receive a range of feedback. Many guests find them comfortable and clean, adding positively to their stay. However, others report discomfort due to hard or lopsided mattresses, noisy bed frames and beds unsuitable for larger groups or adults, suggesting room for improvement in bed quality and comfort.
In summary, Quality Inn Hampton - Newport News offers a conveniently located and generally pleasant experience, particularly due to its friendly staff and clean external areas. However, there is significant room for improvement in the areas of breakfast variety, room cleanliness and bed comfort to enhance the overall guest experience.
Breakfast at Quality Inn Hampton - Newport News receives mixed reviews. While some guests appreciate the variety available, praising the quality of the coffee, others find the offerings limited and inconsistent. Issues such as a lack of hot options, a preponderance of carb-heavy items and logistical shortcomings like the need to request certain items detract from the overall breakfast experience. Some guests mentioned bagged breakfast due to ongoing renovations, which added to the mixed feedback.
Room experiences also vary. Positive remarks highlight clean, comfortable and spacious rooms with a friendly staff contributing to a pleasant stay. However, several guests reported issues like dirty carpets, stained sheets and musty odors, along with outdated and malfunctioning fixtures in bathrooms. Pest control complaints and hard beds also feature in the negative reviews, indicating a need for improvement in room maintenance and updates.
Cleanliness is a significant concern for many guests, who reported dirty rooms, poorly maintained bathrooms and inadequately cleaned public areas. Although some appreciated the clean outside facilities and sidewalks, the overall sentiment indicates a need for better cleaning standards throughout the property.
Despite these concerns, the staff at Quality Inn Hampton - Newport News are frequently praised for their friendly, courteous and helpful demeanor. The front desk experience is often described as exceptional with quick and pleasant interactions enhancing the guest experience. While there were occasional reports of rudeness and unprofessional behavior, the majority of feedback is positive, highlighting attentive and accommodating service from the staff.
The pool receives generally positive feedback for its cleanliness and quality, though some guests were disappointed by its occasional closures. When open, the pool is well-received, especially by families with children.
Beds at Quality Inn Hampton - Newport News receive a range of feedback. Many guests find them comfortable and clean, adding positively to their stay. However, others report discomfort due to hard or lopsided mattresses, noisy bed frames and beds unsuitable for larger groups or adults, suggesting room for improvement in bed quality and comfort.
In summary, Quality Inn Hampton - Newport News offers a conveniently located and generally pleasant experience, particularly due to its friendly staff and clean external areas. However, there is significant room for improvement in the areas of breakfast variety, room cleanliness and bed comfort to enhance the overall guest experience.
Categories
Big
Pool
Outdoor Pool
3 Star
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