Four Points by Sheraton Hamilton - Stoney Creek
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Summary of reviewsFour Points by Sheraton Hamilton - Stoney Creek is highly regarded by guests for its strategic location, quality accommodations, and exceptional service. Situated conveniently off the highway, the hotel serves as an ideal base for exploring nearby attractions, including Hamilton and Niagara Falls. Guests appreciate the hotel's proximity to shopping, dining, and entertainment, finding it an excellent stop for events or longer journeys, despite minor road condition issues leading to the hotel.
The hotel's breakfast service is frequently praised for its quality and variety, providing a delightful start to the day. The breakfast buffet and dining offerings are noted not just for their delicious flavors but also for the attentive service from the restaurant staff. While some find it a separate cost from the room, many feel the experience justifies the price.
Four Points by Sheraton is consistently lauded for its clean, spacious, and modern rooms. Guests enjoy well-appointed accommodations with comfortable beds and modern amenities like fridges, microwaves, and coffee makers. The immaculate cleanliness and attention to detail greatly enhance the stay, with minor maintenance issues being rare exceptions.
The staff's friendly and efficient service significantly contributes to guests' enjoyment, with front desk and dining room staff receiving particular commendation. Key staff members like Laura and Michelle are often highlighted for their outstanding customer service, enhancing the welcoming atmosphere throughout the hotel.
The hotel also offers a well-designed pool and fitness center, providing guests opportunities for relaxation and exercise. Though the pool has experienced occasional closures, it remains a valued amenity.
Overall, the comfortable beds, clean environment, and dedicated staff make Four Points by Sheraton Hamilton - Stoney Creek a recommended destination for travelers seeking comfort and quality service, with many guests eager to return.
Categories
The hotel's breakfast service is frequently praised for its quality and variety, providing a delightful start to the day. The breakfast buffet and dining offerings are noted not just for their delicious flavors but also for the attentive service from the restaurant staff. While some find it a separate cost from the room, many feel the experience justifies the price.
Four Points by Sheraton is consistently lauded for its clean, spacious, and modern rooms. Guests enjoy well-appointed accommodations with comfortable beds and modern amenities like fridges, microwaves, and coffee makers. The immaculate cleanliness and attention to detail greatly enhance the stay, with minor maintenance issues being rare exceptions.
The staff's friendly and efficient service significantly contributes to guests' enjoyment, with front desk and dining room staff receiving particular commendation. Key staff members like Laura and Michelle are often highlighted for their outstanding customer service, enhancing the welcoming atmosphere throughout the hotel.
The hotel also offers a well-designed pool and fitness center, providing guests opportunities for relaxation and exercise. Though the pool has experienced occasional closures, it remains a valued amenity.
Overall, the comfortable beds, clean environment, and dedicated staff make Four Points by Sheraton Hamilton - Stoney Creek a recommended destination for travelers seeking comfort and quality service, with many guests eager to return.
Business Hotel
While specific details are limited in the provided data, Four Points by Sheraton hotels generally offer business-friendly amenities such as meeting spaces and business centers. This location likely caters to business travelers.
Hotel with Parking
This hotel offers parking facilities and is well-reviewed by guests. It is located in Stoney Creek, offering a quieter location outside of downtown Hamilton.
3-Star Hotel
Located in Stoney Creek, this hotel offers a comfortable stay with standard amenities. It includes a fitness center and pool. It is a good option for those seeking a quieter location outside of downtown Hamilton.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
Hotel with Gym
Hotel with Indoor Pool
Guest Reviews
Nestled conveniently off the highway, Four Points by Sheraton Hamilton - Stoney Creek boasts a prime location that facilitates easy travel to popular destinations like Hamilton and Niagara Falls. Positioned near the QEW, this hotel serves as an excellent launch point for exploring the surrounding attractions. Guests appreciate the central location, which allows quick car access to shopping, dining, and entertainment options. The proximity to major highways and expressways enhances its appeal for those traveling for events, like a Ticats game, or making a pit stop on a longer journey. Although some mention less-than-perfect road conditions leading to the hotel and proximity to a garbage dump, the overall consensus highlights the hotel's newness, cleanliness, friendly service, and strategic location. From spacious, comfortable rooms to friendly staff, Four Points by Sheraton offers quality accommodations that make it a recommended choice for visitors heading to Niagara Falls and beyond.
At Four Points by Sheraton Hamilton - Stoney Creek, breakfast is a subject often praised by guests for its quality and variety. Many found the breakfast to be a delightful start to the day, with comments highlighting its delicious offerings and the wonderful service provided by the restaurant staff. The breakfast buffet is particularly commended for being lovely, meaningful not just for the food itself but also for the attentiveness of the team serving it.
Though some reviews mention the breakfast can be costly and not included in the standard room price, others feel that the quality is worth the expense. Guests appreciated when staff, like Front Office Manager Neema Patel, extended gestures such as complimentary breakfasts. For those who tried the breakfast sandwiches or dined at the restaurant, the experience included a good selection of hot and tasty meals at reasonable prices.
Overall, while there is a desire for more inclusive options, the breakfast at Four Points by Sheraton Hamilton - Stoney Creek generally exceeded expectations and enhanced the overall guest experience.
The rooms at Four Points by Sheraton Hamilton - Stoney Creek consistently impress travelers with their cleanliness and comfort. Guests frequently praise the impeccable tidiness and comfort of the beds, often noting the spaciousness of the accommodations. The hotel offers modern amenities such as fridges, microwaves, and coffee makers, enhancing the convenience of each stay. Many visitors enjoy clean, well-appointed rooms with updated features, contributing to a restful experience. Although some reviews mention minor issues, like limited room cleaning frequency and air conditioning upkeep, the overall consensus highlights the hotel as a clean, modern, and quiet haven. With modern decor and thoughtful design, the hotel ensures a comfortable stay, often leading guests to express their intent to return when in the area.
The beds at Four Points by Sheraton Hamilton - Stoney Creek consistently receive high praise from guests for their comfort. Visitors frequently highlight the beds as being particularly comfortable, with many describing them as super comfy and even amazing. The beds are often noted for their good quality and are complemented by equally comfortable pillows and excellent bedding. The overall experience is further enhanced by the clean and inviting nature of the property. These elements contribute to a restful night's sleep, making the hotel a popular choice for travelers seeking relaxation and comfort during their stay.
Four Points by Sheraton Hamilton - Stoney Creek has garnered praise for its commitment to cleanliness, with many guests appreciating the spotless, modern environment offered by the hotel. The rooms and facilities are frequently described as very clean, comfortable, and even appearing brand new. Guests have consistently noted the hotel's attention to detail in maintaining a clean environment, from the beautiful showers to the tidy guest rooms.
While some reviews highlighted minor issues, such as occasional smelly hallways and overlooked cleaning in hard-to-reach areas, these instances seem to be exceptions rather than the norm. The general consensus is that the property maintains high standards of cleanliness complemented by a friendly and accommodating staff, contributing to an overall positive experience. The hotel's efficient design and comfortable beds further enhance the stay, making it a recommended choice for visitors seeking a modern and clean place to rest.
At Four Points by Sheraton Hamilton - Stoney Creek, guests can expect an exceptionally friendly atmosphere, thanks to the commendable staff. From check-in to check-out, the team consistently provides efficient service while maintaining a courteous and welcoming demeanor. The front desk staff consistently garners praise for their promptness and helpfulness, ensuring a smooth and accommodating experience for visitors.
The dining room staff adds to the pleasant environment by delivering efficient service and catering well to special dietary needs, including vegetarian options. Laura and Michelle, prominent members of the team, are frequently mentioned for their outstanding attentiveness and accommodating nature, further enhancing the overall guest experience.
Whether it's assisting with late check-outs or making sure rooms are ready ahead of schedule, the staff exhibits knowledge and dedication that is widely appreciated. Their infectious smiles and personable approach create a warm and inviting atmosphere throughout the hotel. Guests repeatedly highlight the cleanliness and comfort of the rooms, further underscoring the staff’s commitment to quality service.
Overall, the staff at Four Points by Sheraton Hamilton - Stoney Creek play a crucial role in providing a pleasant stay, leaving guests eager to return for another visit.
The pool at Four Points by Sheraton Hamilton - Stoney Creek offers guests a pleasant retreat for relaxation, exercise, or play. While not expansive, it is fairly larger than what many other hotels provide, making it ideal for families with kids looking for some fun. Despite instances of temporary closures due to mechanical issues, visitors have remarked on the pool's attractive design and atmospheric setting. Guests who managed to use the pool generally found the temperature comfortable and appreciated its aesthetic appeal. Coupled with an impressive fitness center, the pool area stands out as a well-maintained and enjoyable facility for those seeking leisure and fitness during their stay.
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Location
Breakfast
Though some reviews mention the breakfast can be costly and not included in the standard room price, others feel that the quality is worth the expense. Guests appreciated when staff, like Front Office Manager Neema Patel, extended gestures such as complimentary breakfasts. For those who tried the breakfast sandwiches or dined at the restaurant, the experience included a good selection of hot and tasty meals at reasonable prices.
Overall, while there is a desire for more inclusive options, the breakfast at Four Points by Sheraton Hamilton - Stoney Creek generally exceeded expectations and enhanced the overall guest experience.
Rooms
Beds
Cleanliness
While some reviews highlighted minor issues, such as occasional smelly hallways and overlooked cleaning in hard-to-reach areas, these instances seem to be exceptions rather than the norm. The general consensus is that the property maintains high standards of cleanliness complemented by a friendly and accommodating staff, contributing to an overall positive experience. The hotel's efficient design and comfortable beds further enhance the stay, making it a recommended choice for visitors seeking a modern and clean place to rest.
Staff
The dining room staff adds to the pleasant environment by delivering efficient service and catering well to special dietary needs, including vegetarian options. Laura and Michelle, prominent members of the team, are frequently mentioned for their outstanding attentiveness and accommodating nature, further enhancing the overall guest experience.
Whether it's assisting with late check-outs or making sure rooms are ready ahead of schedule, the staff exhibits knowledge and dedication that is widely appreciated. Their infectious smiles and personable approach create a warm and inviting atmosphere throughout the hotel. Guests repeatedly highlight the cleanliness and comfort of the rooms, further underscoring the staff’s commitment to quality service.
Overall, the staff at Four Points by Sheraton Hamilton - Stoney Creek play a crucial role in providing a pleasant stay, leaving guests eager to return for another visit.
Pool
Yes, Four Points by Sheraton Hamilton - Stoney Creek has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Four Points by Sheraton Hamilton - Stoney Creek.
No, Four Points by Sheraton Hamilton - Stoney Creek doesn't allow dogs.
Yes, parking facilities are available at Four Points by Sheraton Hamilton - Stoney Creek.
Yes, Four Points by Sheraton Hamilton - Stoney Creek has a gym.
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