Holiday Inn Express Hamilton by IHG
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Summary of reviewsHoliday Inn Express Hamilton by IHG, offers an excellent and convenient location just off the M74 motorway, making it ideal for travelers en route to the Highlands or nearby Glasgow. The central position near a retail park, shopping malls, restaurants and a cinema provides ample options for dining, shopping and entertainment. Guests appreciate the hotel's easy accessibility, ample parking and proximity to public transport, as well as the quietness of the rooms despite its central location.
The hotel's breakfast is generally well-received with guests commending the variety and quality of the buffet, which includes hot, cold and gluten-free options. The attentive staff ensures that dishes are refilled and tables are cleaned efficiently. However, a few guests noted the breakfast area could become crowded and some expressed minor dissatisfaction with specific items.
Dinner options receive mixed reviews. While the convenience and cleanliness of the dining areas are appreciated, guests mention that the menu lacks variety and some dishes are underwhelming. This has led some to dine elsewhere.
The rooms at the Holiday Inn Express Hamilton are consistently praised for their spaciousness, cleanliness and comfort. They are well-suited for families and provide modern, quiet and well-maintained accommodations. Minor improvements could be made to the heating system and room lighting, but the overall experience remains positive. The hotel also offers dog-friendly options, disability access and functional amenities.
Guests frequently highlight the hotel’s impeccable cleanliness with spotless rooms and common areas maintained to high standards. The friendly, professional and helpful staff, including commendable service from individuals like Ava, Donna, Morag and Karen, significantly enhance the overall experience.
Free WiFi is another positive feature with most guests finding it reliable and fast. The staff's assistance in resolving any connectivity issues is appreciated.
Families find the hotel particularly accommodating with spacious rooms and a welcoming atmosphere that cater to both children and parents. The hotel's proximity to family-friendly attractions adds to its appeal.
The beds receive generally favorable reviews for comfort and size, though some guests have had issues with firmness or the quality of the sofa beds.
As a three-star hotel, the Holiday Inn Express Hamilton delivers excellent value for money, cleanliness and central convenience. Breakfast, while mixed in reviews, is generally seen as adequate and the hotel meets or exceeds expectations for this category.
Business travelers find the hotel well-suited to their needs due to its strategic location and accessible business spaces, despite the absence of a designated business center.
In conclusion, the Holiday Inn Express Hamilton by IHG, is a clean, comfortable and well-located option for travelers, families and business professionals alike, offering great value and a pleasant stay.
Categories
The hotel's breakfast is generally well-received with guests commending the variety and quality of the buffet, which includes hot, cold and gluten-free options. The attentive staff ensures that dishes are refilled and tables are cleaned efficiently. However, a few guests noted the breakfast area could become crowded and some expressed minor dissatisfaction with specific items.
Dinner options receive mixed reviews. While the convenience and cleanliness of the dining areas are appreciated, guests mention that the menu lacks variety and some dishes are underwhelming. This has led some to dine elsewhere.
The rooms at the Holiday Inn Express Hamilton are consistently praised for their spaciousness, cleanliness and comfort. They are well-suited for families and provide modern, quiet and well-maintained accommodations. Minor improvements could be made to the heating system and room lighting, but the overall experience remains positive. The hotel also offers dog-friendly options, disability access and functional amenities.
Guests frequently highlight the hotel’s impeccable cleanliness with spotless rooms and common areas maintained to high standards. The friendly, professional and helpful staff, including commendable service from individuals like Ava, Donna, Morag and Karen, significantly enhance the overall experience.
Free WiFi is another positive feature with most guests finding it reliable and fast. The staff's assistance in resolving any connectivity issues is appreciated.
Families find the hotel particularly accommodating with spacious rooms and a welcoming atmosphere that cater to both children and parents. The hotel's proximity to family-friendly attractions adds to its appeal.
The beds receive generally favorable reviews for comfort and size, though some guests have had issues with firmness or the quality of the sofa beds.
As a three-star hotel, the Holiday Inn Express Hamilton delivers excellent value for money, cleanliness and central convenience. Breakfast, while mixed in reviews, is generally seen as adequate and the hotel meets or exceeds expectations for this category.
Business travelers find the hotel well-suited to their needs due to its strategic location and accessible business spaces, despite the absence of a designated business center.
In conclusion, the Holiday Inn Express Hamilton by IHG, is a clean, comfortable and well-located option for travelers, families and business professionals alike, offering great value and a pleasant stay.
Family Friendly Hotel
This hotel is located near M&D's Theme Park, offering family fun and convenience. It is also known for its spacious, clean, and comfortable rooms, making it suitable for families.
Dog Friendly Hotel
This hotel welcomes pets upon prior arrangement, with an additional charge per pet per stay. It offers convenient amenities and services for guests.
Accessible Hotel
This hotel offers accessible rooms with accessible ensuite facilities, including six rooms with accessible ensuites and six adjoining rooms available for carers. Accessible rooms have level access via a lift, with features like wider doors, appropriate bed height, and light switches within reach. Assistance dogs are welcomed.
Hotel Taking Steps Towards Sustainability
3-Star Hotel
Guest Reviews
The Holiday Inn Express Hamilton in Hamilton boasts an excellent and convenient location, frequently praised for its proximity to key amenities and transportation routes. It is ideally situated just off the M74 motorway, making it perfect for travelers dashing to the Highlands or stopping over for a rest before continuing their journey. The hotel is centrally located near a retail park, shopping malls, restaurants and even a cinema, ensuring that guests have plenty of options for dining, shopping and entertainment right at their doorstep.
Multiple reviews highlight how easy it is to find the hotel and the ample parking available, underlining the ease of access which is particularly appreciated by those on road trips or visiting nearby areas such as Glasgow. Public transport connectivity is another strong feature with the hotel being close to the Hamilton railway station and bus stations, facilitating smooth commutes in and out of Glasgow.
Guests also commend the quietness of the rooms despite the central location, allowing for a restful night's sleep. The hotel’s proximity to various local attractions, including parks, theme parks and country parks, adds to its appeal, especially for families. The overall consensus is that the Holiday Inn Express Hamilton offers great value for money with its central location, making it an excellent choice for both short stopovers and longer stays.
At the Holiday Inn Express Hamilton, breakfast stands out as a generally positive experience with a diverse range of reviews. Guests praised the breakfast for being delicious, fabulous and excellent, highlighting the variety and quality of options available. The breakfast buffet, often described as ample and generous, includes a selection of hot and cold items such as fresh croissants, gluten-free options and even vegetarian choices. Many found the breakfast to be fresh, filling and a great start to the day. The attentive staff, who ensure that dishes are refilled and tables are cleaned efficiently, added to the overall positive experience.
However, there were some mixed reviews as well. While many appreciated the buffet's variety and freshness, others felt it was average or even disappointing at times. Criticisms included issues like the scrambled eggs being too rubbery or wet, dry bacon and sausages, limited vegetarian options and the absence of fried eggs. A few guests noted that the breakfast area could become quite crowded and disorganized, especially during peak times, affecting the overall experience.
Despite these occasional hiccups, the majority of guests felt that the breakfast was more than sufficient and a good value for the price, making it a highlight for many stays at the hotel.
Holiday Inn Express Hamilton by IHG, receives mixed reviews regarding its dinner options. Guests appreciate the convenience of ordering an evening meal, noting that the food is tasty and the restaurant area clean. Positive comments highlight that the food offered is good, although some guests found the dining experience satisfactory but not exceptional, mentioning that basic food met their needs adequately.
On the downside, multiple reviews emphasize a limited variety in the dinner menu with several guests expressing disappointment in the limited and sometimes overpriced options available. Specific dishes like Singapore noodles and pizzas did not meet expectations and there were remarks on some meals being underwhelming or appalling. Some guests felt the need to dine elsewhere due to the lack of proper evening meal options or the absence of a full-service restaurant. Overall, while some find the food service adequate for a fallback or quick meal, there's a consistent call for more diverse and improved menu options.
Holiday Inn Express Hamilton by IHG, offers notably spacious, clean and comfortable rooms that are highly praised by guests. Many reviews highlight the rooms as being large enough for families with plenty of space even when accommodating additional furniture like sofa beds and cots. Cleanliness appears to be a consistent strong point with numerous mentions of rooms being spotless, well-maintained and furnished with fresh linens.
The hotel rooms are described as modern and smart, providing a warm, comfortable and quiet environment, ideal for relaxation. Guests also appreciate the comfortable beds, which contribute to a restful night's sleep. Additionally, the rooms provide pleasant views with some looking out over a carpark and public park.
Despite the overall positive feedback, a few guests noted areas for improvement such as the heating system, which can leave the rooms cold and occasional issues with room lighting, describing some rooms as a bit dark. A few rooms could also use minor updates or repairs to maintain the overall high standard.
Dog-friendly options, disability access and functional amenities add to the convenience for diverse visitors. The hotel’s cleanliness, room size and comfort make it a reliable choice, while minor areas for improvement suggest that attention to detail can further enhance the guest experience.
At the Holiday Inn Express Hamilton by IHG, the feedback regarding the beds is generally positive with numerous guests highlighting the comfort and size of the beds. Many reviewers appreciated the comfortable mattresses and fresh bed sheets, making for a restful night's sleep. The beds, often described as huge or king-sized, allow for ample space, even accommodating families with toddlers without disturbance.
However, opinions about bed comfort do vary. While some found the beds exceptionally comfortable and huge, others noted issues such as the beds being too soft, too hard or even lumpy. A few guests mentioned the beds were a bit small and needed refurbishing. Additionally, the sofa beds received less favorable feedback with comments about their discomfort and lack of cleanliness.
In sum, while the primary beds in the rooms are broadly considered comfortable and spacious, a portion of guests had issues with mattress firmness and the quality of sofa beds, suggesting a mixed experience in terms of sleep comfort at the hotel.
Holiday Inn Express Hamilton by IHG, consistently impresses guests with its impeccable cleanliness. The hotel is frequently described as very clean, spotless and exceptionally well-maintained throughout. Guests commend the high standards of cleanliness in not just the rooms but also the common areas, noting that everything from bathrooms to bedrooms is kept in pristine condition. Many reviews highlight the modern and cost-effective feel of the hotel, emphasizing the clean, fresh and spacious rooms.
The cleanliness extends to all parts of the hotel, including well-stocked bathrooms featuring Dove products and common areas that are regularly attended to by the diligent staff. Guests are particularly appreciative of the friendly and helpful staff who enhance the clean and welcoming environment.
While a few reviews mention minor cleanliness issues like grubby shower curtains or under-the-sink hair, the overwhelming majority find the hotel spotless and praise the excellent job done by the cleaning staff. Overall, the Holiday Inn Express Hamilton is noted for its clean, comfortable and well-presented atmosphere, making it a top choice for travelers seeking a hygienic and pleasant stay.
Visitors to the Holiday Inn Express Hamilton by IHG, often highlight the exceptional quality of the staff as a key feature of their stay. Phrases like friendly, welcoming and helpful are recurrent across reviews, emphasizing a consistently positive and warm experience. The hotel's team is frequently described as professional, attentive and courteous, contributing to a pleasant and stress-free environment for guests.
The reception staff receive particular praise for their efficient check-ins and super friendly greetings, making the first impression of the hotel notably inviting. Notably, specific staff members such as Ava, Donna, Morag and Karen are singled out for their astounding service, showcasing the personalized care guests can expect.
Moreover, the staff's willingness to accommodate various needs, their knowledgeable assistance and overall professional demeanor are constantly mentioned. Whether it’s their readiness to help, supportive nature or cheerful smiles, the staff contribute significantly to a first-class hotel experience. Their eagerness to assist, coupled with a clean and friendly environment, ensures that the hotel stands out in providing fantastic value for money, making it a highly recommended choice for travelers.
The Holiday Inn Express Hamilton by IHG, offers free WiFi which guests have described as reliable, quick and strong. The wireless connectivity works well throughout the hotel and grounds, ensuring that guests can stay connected no matter where they are on the property. Many reviews commend the good and stable WiFi connection and even note the fast internet speeds.
While some guests reported issues with WiFi stability, the hotel's staff, particularly Craig, have been praised for their exceptional customer service in resolving connectivity issues and helping guests with connections. On rare occasions when the WiFi was weak or when there were logging-on difficulties, the hotel staff provided needed assistance to ensure a satisfactory experience.
In general, the vast majority of guest feedback highlights a positive experience with the hotel's WiFi, whether for casual use or staying connected for work. Additional touches like the availability of an apple charger were also appreciated by guests.
Holiday Inn Express Hamilton offers a welcoming and accommodating atmosphere for families traveling with children. Guests frequently praise the hotel for being family-friendly, highlighting the spacious and comfortable rooms that can easily accommodate entire families, including larger groups. Rooms are specifically noted for being clean and large enough to provide a pleasant stay for families of four.
The hotel also provides ample space for families to eat together and enjoys a reputation for being good for family stays with rooms designed to be child-friendly. The area around the hotel offers plenty of activities for kids, making it a convenient option for family getaways. Additionally, staff members receive commendations for their hospitality and efforts to ensure a pleasant stay for every family.
While there are some minor drawbacks and occasional noise disturbances, particularly late at night, overall, guests find the Holiday Inn Express Hamilton to be a fantastic choice for families looking for a comfortable and enjoyable stay. The hotel’s proximity to local attractions and friendly environment make it a lovely option for a family break.
The Holiday Inn Express Hamilton by IHG, has drawn positive remarks for its high level of cleanliness and great value for money. With well-maintained, stylish rooms and bathrooms, the hotel stands out as a commendable option within its three-star category. Visitors found it clean and convenient, noting that the hotel meets or even exceeds expectations for this price range.
Its prime location is both functional and practical, making it a suitable choice for various types of travelers. The helpful staff contributes to a pleasant experience, consistently maintaining good service levels. Although some guests found the rooms to be on the smaller side and occasionally noisy, the overall quality and affordability make it a great middle-tier hotel accommodation.
However, the breakfast received mixed reviews with some describing it as disappointing, pointing out the limited variety and small serving space. Despite these minor setbacks, the Holiday Inn Express Hamilton remains a fair-priced, clean and worthy choice for those seeking reliable three-star facilities and services.
Holiday Inn Express Hamilton by IHG, is notably praised by business travelers for its strategic location. Its proximity to the motorway and central location make it ideal for short business trips and work commutes. The hotel is described as great for business stays, providing a business-friendly environment with accessible business spaces, although it lacks a designated business center or work area. Guests appreciated the hotel's suitability for both business and leisure, finding it perfect for working trips. The convenience and easy accessibility for business purposes are highlighted, despite some remarks about the price being on the higher side. Overall, it caters well to the needs of business professionals looking for a practical and centrally located option.
The Holiday Inn Express Hamilton demonstrates a strong commitment to accessibility for guests with disabilities, making it a favorable choice for travelers with specific needs. The hotel offers accessible rooms with step-free access and wheelchair accommodations, including features like walk-in showers, facilitating ease of use for those with limited mobility. Guests noted the hotel's excellent location, which is easily reachable from the motorway and public transport options, enhancing access throughout their stay.
The parking facilities are also praised for being convenient and accessible, located nearby for ease and convenience. The accessible and friendly reception services further contribute to a smooth and welcoming experience. Guests appreciated the hotel for being well-catered to dietary requirements, emphasizing its attention to detail and inclusivity.
Overall, the hotel is described as highly disabled-friendly with top-notch accessibility facilities, making it an excellent choice for disabled guests or those with mobility challenges. With spacious and accessible rooms as well as convenient parking, the Holiday Inn Express Hamilton stands out as a reliable option for travelers seeking a hassle-free and comfortable visit.
Holiday Inn Express Hamilton is a haven for dog lovers and their furry companions. The hotel stands out for its exceptional dog-friendly environment, ensuring that pets are not just allowed but genuinely welcomed. Guests can expect a warm reception, including a charming welcome bag for their dogs filled with treats and goodies.
The facilities cater impressively to canine needs. Dogs can stay in the rooms and roam the common areas with space aplenty for them to move around. While dogs are not permitted in the breakfast area, they are allowed to dine off the reception area, ensuring that dining with pets is convenient.
The hotel also provides practical amenities such as dog beds and treats, making it easy for pets to settle in comfortably. There is even a dog walking area nearby, which is ideal for daily exercise. Many guests have noted the spaciousness of the rooms, allowing dogs to have ample space to feel at home.
Overall, the staff at Holiday Inn Express Hamilton are noted for being friendly and welcoming to pets, creating a positive experience for both the dogs and their owners. The thoughtful touches and dedicated spaces for pets highlight the hotel's commitment to being truly pet-friendly.
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Location
Multiple reviews highlight how easy it is to find the hotel and the ample parking available, underlining the ease of access which is particularly appreciated by those on road trips or visiting nearby areas such as Glasgow. Public transport connectivity is another strong feature with the hotel being close to the Hamilton railway station and bus stations, facilitating smooth commutes in and out of Glasgow.
Guests also commend the quietness of the rooms despite the central location, allowing for a restful night's sleep. The hotel’s proximity to various local attractions, including parks, theme parks and country parks, adds to its appeal, especially for families. The overall consensus is that the Holiday Inn Express Hamilton offers great value for money with its central location, making it an excellent choice for both short stopovers and longer stays.
Breakfast
However, there were some mixed reviews as well. While many appreciated the buffet's variety and freshness, others felt it was average or even disappointing at times. Criticisms included issues like the scrambled eggs being too rubbery or wet, dry bacon and sausages, limited vegetarian options and the absence of fried eggs. A few guests noted that the breakfast area could become quite crowded and disorganized, especially during peak times, affecting the overall experience.
Despite these occasional hiccups, the majority of guests felt that the breakfast was more than sufficient and a good value for the price, making it a highlight for many stays at the hotel.
Dinner
On the downside, multiple reviews emphasize a limited variety in the dinner menu with several guests expressing disappointment in the limited and sometimes overpriced options available. Specific dishes like Singapore noodles and pizzas did not meet expectations and there were remarks on some meals being underwhelming or appalling. Some guests felt the need to dine elsewhere due to the lack of proper evening meal options or the absence of a full-service restaurant. Overall, while some find the food service adequate for a fallback or quick meal, there's a consistent call for more diverse and improved menu options.
Rooms
The hotel rooms are described as modern and smart, providing a warm, comfortable and quiet environment, ideal for relaxation. Guests also appreciate the comfortable beds, which contribute to a restful night's sleep. Additionally, the rooms provide pleasant views with some looking out over a carpark and public park.
Despite the overall positive feedback, a few guests noted areas for improvement such as the heating system, which can leave the rooms cold and occasional issues with room lighting, describing some rooms as a bit dark. A few rooms could also use minor updates or repairs to maintain the overall high standard.
Dog-friendly options, disability access and functional amenities add to the convenience for diverse visitors. The hotel’s cleanliness, room size and comfort make it a reliable choice, while minor areas for improvement suggest that attention to detail can further enhance the guest experience.
Beds
However, opinions about bed comfort do vary. While some found the beds exceptionally comfortable and huge, others noted issues such as the beds being too soft, too hard or even lumpy. A few guests mentioned the beds were a bit small and needed refurbishing. Additionally, the sofa beds received less favorable feedback with comments about their discomfort and lack of cleanliness.
In sum, while the primary beds in the rooms are broadly considered comfortable and spacious, a portion of guests had issues with mattress firmness and the quality of sofa beds, suggesting a mixed experience in terms of sleep comfort at the hotel.
Cleanliness
The cleanliness extends to all parts of the hotel, including well-stocked bathrooms featuring Dove products and common areas that are regularly attended to by the diligent staff. Guests are particularly appreciative of the friendly and helpful staff who enhance the clean and welcoming environment.
While a few reviews mention minor cleanliness issues like grubby shower curtains or under-the-sink hair, the overwhelming majority find the hotel spotless and praise the excellent job done by the cleaning staff. Overall, the Holiday Inn Express Hamilton is noted for its clean, comfortable and well-presented atmosphere, making it a top choice for travelers seeking a hygienic and pleasant stay.
Staff
The reception staff receive particular praise for their efficient check-ins and super friendly greetings, making the first impression of the hotel notably inviting. Notably, specific staff members such as Ava, Donna, Morag and Karen are singled out for their astounding service, showcasing the personalized care guests can expect.
Moreover, the staff's willingness to accommodate various needs, their knowledgeable assistance and overall professional demeanor are constantly mentioned. Whether it’s their readiness to help, supportive nature or cheerful smiles, the staff contribute significantly to a first-class hotel experience. Their eagerness to assist, coupled with a clean and friendly environment, ensures that the hotel stands out in providing fantastic value for money, making it a highly recommended choice for travelers.
Wi-Fi
While some guests reported issues with WiFi stability, the hotel's staff, particularly Craig, have been praised for their exceptional customer service in resolving connectivity issues and helping guests with connections. On rare occasions when the WiFi was weak or when there were logging-on difficulties, the hotel staff provided needed assistance to ensure a satisfactory experience.
In general, the vast majority of guest feedback highlights a positive experience with the hotel's WiFi, whether for casual use or staying connected for work. Additional touches like the availability of an apple charger were also appreciated by guests.
Family
The hotel also provides ample space for families to eat together and enjoys a reputation for being good for family stays with rooms designed to be child-friendly. The area around the hotel offers plenty of activities for kids, making it a convenient option for family getaways. Additionally, staff members receive commendations for their hospitality and efforts to ensure a pleasant stay for every family.
While there are some minor drawbacks and occasional noise disturbances, particularly late at night, overall, guests find the Holiday Inn Express Hamilton to be a fantastic choice for families looking for a comfortable and enjoyable stay. The hotel’s proximity to local attractions and friendly environment make it a lovely option for a family break.
3 Star
Its prime location is both functional and practical, making it a suitable choice for various types of travelers. The helpful staff contributes to a pleasant experience, consistently maintaining good service levels. Although some guests found the rooms to be on the smaller side and occasionally noisy, the overall quality and affordability make it a great middle-tier hotel accommodation.
However, the breakfast received mixed reviews with some describing it as disappointing, pointing out the limited variety and small serving space. Despite these minor setbacks, the Holiday Inn Express Hamilton remains a fair-priced, clean and worthy choice for those seeking reliable three-star facilities and services.
Business
Accessible
The parking facilities are also praised for being convenient and accessible, located nearby for ease and convenience. The accessible and friendly reception services further contribute to a smooth and welcoming experience. Guests appreciated the hotel for being well-catered to dietary requirements, emphasizing its attention to detail and inclusivity.
Overall, the hotel is described as highly disabled-friendly with top-notch accessibility facilities, making it an excellent choice for disabled guests or those with mobility challenges. With spacious and accessible rooms as well as convenient parking, the Holiday Inn Express Hamilton stands out as a reliable option for travelers seeking a hassle-free and comfortable visit.
Dog Friendly
The facilities cater impressively to canine needs. Dogs can stay in the rooms and roam the common areas with space aplenty for them to move around. While dogs are not permitted in the breakfast area, they are allowed to dine off the reception area, ensuring that dining with pets is convenient.
The hotel also provides practical amenities such as dog beds and treats, making it easy for pets to settle in comfortably. There is even a dog walking area nearby, which is ideal for daily exercise. Many guests have noted the spaciousness of the rooms, allowing dogs to have ample space to feel at home.
Overall, the staff at Holiday Inn Express Hamilton are noted for being friendly and welcoming to pets, creating a positive experience for both the dogs and their owners. The thoughtful touches and dedicated spaces for pets highlight the hotel's commitment to being truly pet-friendly.
No, Holiday Inn Express Hamilton by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Hamilton by IHG.
Yes, Holiday Inn Express Hamilton by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express Hamilton by IHG.
No, Holiday Inn Express Hamilton by IHG doesn't have a gym.
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