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Summary of reviews'ibis Hamilton Tainui' is highly regarded for its prime location in the heart of Hamilton, offering convenience and accessibility to a variety of local attractions, shopping, dining and entertainment options. Guests frequently praise its central location near the Central Mall, multiple restaurants and the casino, which makes it a perfect base for exploring the city on foot. Stunning views of the Waikato River from some rooms and communal areas further enhance the overall experience.
The hotel delivers on expectations with its stylish, clean and modern facilities, including amenities like valet parking. Guests appreciate the inviting and comfortable accommodations, consistently noting the cleanliness and modern appearance of the rooms, despite them being compact. Though some found the bathrooms small, overall, the rooms met expectations for short stays with commendations for the soundproofing and comfortable bedding contributing to a peaceful and restful experience.
Dining at 'ibis Hamilton Tainui' receives positive feedback with many enjoying the breakfast buffet, which offers a good variety of items ranging from hash browns to a pancake-making machine, even catering to gluten-free needs. Though some considered breakfast a bit pricey, the quality and taste were worth the extra cost. The restaurant's limited menu for dinner received mixed reviews; while the food was praised for its quality, some desired a more varied selection. Room service was well-regarded for its promptness and delicious offerings.
The staff at 'ibis Hamilton Tainui' consistently receive accolades for their exceptional service. Described as friendly, accommodating and professional, the staff significantly enhance the guest experience, ensuring smooth check-ins, helpful local information and overall courteous interactions. The team’s excellent service extends to the F&B staff, contributing positively to dining experiences.
'ibis Hamilton Tainui' also stands out for its family-friendly environment. Despite room sizes being compact, the functionality and available amenities make it a favorable choice for families. The hotel's proximity to local attractions and the accommodating staff add to its appeal for those traveling with children.
For business travelers, the hotel's central location and functional setup provide a practical and efficient stay. The high standard of cleanliness and well-maintained rooms ensure a conducive environment for work. The professionalism of the staff and the availability of features like valet service further enhance the convenience for business guests.
Additionally, the hotel is noted for its accessibility, making it a suitable choice for all visitors, including those with disabilities. The well-thought-out layout ensures ease of navigation and the efficient housekeeping adds to a comfortable stay.
In summary, 'ibis Hamilton Tainui' offers an excellent blend of location, service, comfort and convenience, making it a favored choice for leisure and business travelers alike. Despite minor critiques, its overall reputation for cleanliness, friendly staff and quality amenities ensure a pleasant and memorable stay. Show more
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Hotel Taking Steps Towards Sustainability
Sharing sustainability initiatives with Novotel Tainui Hamilton, this hotel has implemented plastic-free rooms with bulk dispensers, offers filtered water options, encourages towel reuse, and uses digital information access to reduce paper waste.
Family Friendly Hotel
Listed as a family hotel. While specific family amenities aren't detailed in the provided context, its inclusion in family hotel listings suggests suitable accommodations and services for families.
Business Hotel
Ibis Hamilton Tainui has 3 meeting spaces and offers on-site catering, accommodation and high-speed WiFi for meetings. It has the only restaurant in the city with views of the Waikato River.
Hotel with Parking
Ibis Hamilton Tainui offers parking for guests, though it needs to be paid for. The hotel's location on the banks of the Waikato River in the city center makes it a convenient option.
EV charging stations
Accessible Hotel
Ibis Hamilton Tainui is wheelchair accessible, featuring a lift with a 90-centimetre wide door. The hotel provides wheelchair-accessible public areas including the concierge desk, lounge, public bathrooms, and restaurant. Valet service for wheelchair-equipped vehicles is also available.
Hotel with EV Charging Stations
ibis Hamilton Tainui offers electric car recharging units with a capacity of 3.7 kVA. Charging is free for guests, and valet parking is available to facilitate the use of the charging stations.
3-Star Hotel
Located on the banks of the Waikato River in the city center, offering a convenient location. It provides clean and tidy accommodations suitable for short stays and is well-managed. Modern design, bright and comfortable.
Hotel near Nightlife Spots
Room Types
Standard King or Twin RoomFeatures an LCD TV with satellite channels, air conditioning and city views.
Standard Queen or Twin RoomFeatures an LCD TV with satellite channels, air conditioning and city views.
Superior King or Twin RoomFeaturing views of the river, this room includes air conditioning and LCD TV with satellite channels.
Superior Queen or Twin RoomThis room features views of Waikato River and includes air conditioning and a LCD TV with satellite channels.
Guest Reviews
8.2
Very Good
Location
Located in the heart of Hamilton, the ibis Hamilton Tainui hotel offers an unbeatable position for guests looking for convenience and accessibility. The central location is frequently praised, making it an ideal choice for visitors who want to be close to shopping, dining and entertainment options. Guests appreciate that the hotel is within walking distance of the Central Mall, a variety of restaurants and the casino, providing plenty of opportunities to explore the city on foot.
Not only is the hotel's location described as superb and perfect, but it also offers stunning views of the Waikato River from some rooms and communal areas, enhancing the overall guest experience. The proximity to Claudelands Oval/Arena and other key attractions adds to its appeal, making it a practical choice for both leisure and business travelers.
The facility itself receives positive feedback for being stylish, clean and modern with added amenities such as valet parking. Overall, the ibis Hamilton Tainui stands out for its prime location in the bustling city center, allowing guests easy access to everything they might need during their stay, from beautiful river walks to late-night dining options.
Breakfast
Guests at the ibis Hamilton Tainui have generally praised the breakfast experience, describing it as enjoyable, delicious and offering a good variety of choices. Many visitors appreciated the quality and range of the buffet, highlighting items such as hash browns, bacon, sausages, scrambled eggs and even a pancake-making machine. The gluten-free table was noted as an added convenience.
While some found the breakfast a bit expensive, the majority found it to be tasty, satisfying and well worth the extra cost. Guests often mentioned the friendly and welcoming staff, which contributed to a pleasant dining experience. The breakfast setup, although occasionally commented on as odd, was mostly well-received with dishes being regularly replenished and well presented.
The scenic river view from the breakfast area was an added bonus for many, enhancing the overall dining atmosphere. Despite minor critiques, such as dry bacon or runny scrambled eggs, the comprehensive and filling breakfast left a positive impression on most visitors.
Dinner
ibis Hamilton Tainui offers a dining experience that has generally received positive feedback from its guests. The restaurant and bar area provide a comfortable place to relax with cocktails and bar snacks that many found delightful. The bar area is highlighted as a nice spot to unwind and the large lounge and dining spaces contribute to a welcoming atmosphere.
The restaurant menu is concise, offering a limited selection with only four main options for lunch and dinner. This has led to mixed reviews with some diners appreciating the well-presented and thoroughly enjoyable dishes such as sliders, squid and crème brûlée, while others wished for a more varied selection, including the addition of pizzas and burgers. Despite the limited choices, the quality of the food has been praised as amazing and delicious with specific mentions of items like the crunchy fried cauliflower and tapas.
Room service is another strong point with guests noting the yumminess and appetizing nature of the meals delivered to their rooms. Midnight and late-night options also earned positive remarks, enhancing the convenience factor for late-arriving guests.
Restaurant pricing, however, has been flagged by some as overpriced, particularly given the restricted menu. While food like the drunken mussels and sirloin steak did not meet some expectations, many others found the dining experience delightful and reasonably priced. Friendly restaurant staff contributed positively to the dining atmosphere, often mentioned as providing good service.
Overall, dining at ibis Hamilton Tainui is largely a pleasant experience with high-quality food and a relaxing environment, albeit with room for improvement in menu variety and pricing structure.
Rooms
Rooms at the ibis Hamilton Tainui have received generally positive feedback from guests. Most reviews highlight the cleanliness and comfort of the accommodations with numerous mentions of the rooms being very tidy, modern and well-appointed. Guests appreciated the additional small touches and amenities that made their stay more pleasant, such as comprehensive room features and good TV selections.
The quietness of the rooms also stood out, making them an excellent choice for a peaceful stay despite the central location. Visitors enjoyed the serene views, especially those overlooking the river and noted that the staff were friendly and helpful.
While many found the rooms to be compact, they acknowledged that they were functional and met their expectations for a short stay. Some guests did mention the small size of the bathrooms and limited space around the bed, but overall, they were satisfied with the room's layout and decor.
The hotel's location near the town center and by the river adds to its appeal, offering convenient access to local attractions. Despite the occasional mention of noise and tricky access, the rooms' soundproofing and overall quiet ambiance were generally appreciated.
In summary, the ibis Hamilton Tainui offers clean, comfortable and well-located accommodations, ideal for a short, peaceful stay in Hamilton.
Beds
'ibis Hamilton Tainui' receives favorable reviews for its beds with many guests highlighting their comfort. Described as very comfortable, super comfortable and really comfy, the beds seem to provide a pleasurable sleep experience. The king-sized and queen-sized beds, despite sometimes being two singles put together, are still noted for comfort. Some guests appreciated the spaciousness and the airy feel of the beds, while others found the linens lovely. The beds and pillows were frequently mentioned as comfortable, enhancing the overall accommodation experience.
However, there are occasional criticisms regarding the quality with some guests mentioning that the beds were uneven or too firm, even describing them as having springs poking out or being rock hard. Despite these isolated concerns, the general consensus leans towards a positive experience with comfortable and cozy bedding, contributing to an enjoyable stay.
Cleanliness
ibis Hamilton Tainui consistently boasts a high standard of cleanliness according to guest reviews. Many guests have praised the hotel for its very clean and tidy rooms with descriptions highlighting the overall cleanliness and modern appearance of the facilities. The rooms are frequently noted as being comfortable, spacious and well-appointed, ensuring a pleasant stay for guests. The hotel is also described as having clean and fresh structures throughout, contributing to its overall appeal.
However, some negative aspects were mentioned, such as housekeeping inconsistencies, issues with soundproofing and specific instances of cleanliness concerns in bathrooms and toilets. Despite these occasional drawbacks, the emphasis on cleanliness and tidiness in the majority of reviews suggests that ibis Hamilton Tainui generally maintains a high standard of hygiene and guest comfort.
Staff
ibis Hamilton Tainui draws consistent praise for its exceptional staff. Reviews highlight a team that is not only friendly and welcoming but also incredibly helpful and accommodating. Guests describe their interactions with the reception staff as personable and courteous, making check-ins and other inquiries pleasant experiences. The parking and valet services are frequently noted for their friendliness, ensuring that guests feel well-taken care of from the moment they arrive.
The overall attitude of the staff is often described as cheerful and polite with some comments underscoring the hotel’s excellent teamwork and fantastic customer service. Compliments are frequently directed at specific team members, indicating that individual efforts are recognized and appreciated.
Despite the overwhelmingly positive feedback, a few reviews mention occasional delays in response times, though these instances do not overshadow the general satisfaction with the staff's performance. Whether it's handling early check-ins, providing local information or ensuring the cleanliness of shared spaces, the staff's dedication to making guests feel valued is a recurring theme.
The F&B team at Maakona also receives accolades for delightful interactions and excellent food quality. The consistent high praise suggests a well-managed staff that successfully enhances the overall guest experience, ensuring that visitors leave with favorable impressions and a desire to return.
Family
ibis Hamilton Tainui offers a family-friendly environment, recommended by many guests for its accommodating staff and great location. The hotel is praised for its family facilities, which makes it an easy and enjoyable stay for families with children. Kids particularly appreciate the pancake machine, which adds a fun touch to their morning routine.
Despite being compact, the rooms are functional and equipped for short stays with a double bed and twin single combo proving convenient for families. The staff are consistently described as friendly, helpful and courteous, enhancing the overall experience.
While some guests noted minor inconveniences such as the small room size and the lack of a kids' menu in the restaurant, the overall sentiment is positive. Families with children aged 7 to 16 found the hotel easily manageable and the central location adds to its appeal as it offers quick access to nearby attractions.
The hotel is often recommended to friends and family, reflecting the high satisfaction of repeat visitors. The dedication of the staff and the hotel's convenient facilities make ibis Hamilton Tainui a reliable choice for families visiting Hamilton.
3 Star
Ibis Hamilton Tainui offers a convenient and practical option for travelers seeking clean and tidy accommodations suitable for short stays. Described as well-presented and functional, the hotel provides good value within the three-star category, standing out as nicer and better than many Ibis hotels globally. While some reviews noted the absence of certain amenities like oral hygiene products in some rooms, the overall management of this budget hotel group is commendable. Room service is available, adding a layer of convenience. Overall, it is an affordable, simple and well-managed choice for those looking for basic yet satisfactory accommodation.
Business
'ibis Hamilton Tainui' is strategically located in a central area, making it highly accessible for business travelers. The hotel is noted for being practical and functional, meeting various business needs efficiently. Guests have found the rooms to be well-maintained with effective housekeeping, ensuring a clean and orderly environment. The establishment is particularly suitable for business trips with everything in place operating smoothly and efficiently. The professionalism of the staff stands out, adding to the seamless experience for business guests. The availability of a valet service on request also adds to the convenience for those staying on work-related visits.
Accessible
Ibis Hamilton Tainui stands out for its central and strategic location, making it easily accessible for all visitors, including those with disabilities. The hotel's proximity to the town center ensures that shops, food outlets and the scenic river walk are within easy walking distance. Guests have found the layout and accessibility commendable with the lift conveniently located near the entrance, providing quick access to their rooms.
Rooms at ibis Hamilton Tainui are clean, tidy and adequately equipped, boasting amenities such as smart TVs and efficient room service. Though some rooms are compact, the en-suite bathrooms maintain a high standard of cleanliness. Housekeeping receives praise for its efficiency and the availability of laundry facilities adds to the convenience.
The 24-hour check-in service is particularly appreciated, while the reception, though not on the ground floor, is easily locatable on level one. This ensures that guests, including those who are physically impaired or using a walking aid, can navigate the hotel with relative ease. Overall, ibis Hamilton Tainui offers an accessible, comfortable stay right by the edge of Hamilton's vibrant city center.
No, ibis Hamilton Tainui doesn't have any pool.
No, a spa isn't available at ibis Hamilton Tainui.
No, ibis Hamilton Tainui doesn't allow dogs.
Yes, parking facilities are available at ibis Hamilton Tainui.