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Summary of reviewsNovotel Tainui Hamilton is a highly recommended destination nestled in the heart of Hamilton's central business district. The hotel's prime location offers seamless access to a variety of city attractions, including shops, restaurants, and the scenic Waikato River, making it an ideal base for both leisure and business travelers. Guests frequently praise the welcoming and helpful staff, who contribute to an enjoyable and memorable stay.
The hotel is celebrated for its exceptional breakfast offerings, which are described as delicious and varied, catering to a wide range of tastes. The friendly dining environment and outstanding staff service further enhance the experience. Dinner options also receive commendations for quality and variety, with room service being particularly notable for its prompt and fresh deliveries. While some aspects of the restaurant service could be improved, guests enjoy the convenience and overall satisfying dining experience.
Accommodations at Novotel Tainui Hamilton impress with modern and spacious rooms, complete with comfortable beds that are often highlighted as some of the best experienced by guests. The clean, stylish decor and well-appointed furnishings make for a cozy and tranquil atmosphere. The hotel's high standards of cleanliness and maintenance elevate the stay further, leaving a positive impression on visitors.
Families find the hotel exceptionally accommodating, with thoughtful touches like spacious twin rooms and a welcoming atmosphere for children. Meanwhile, business travelers appreciate the central location, efficient check-in procedures, and adequate conference facilities, all enhanced by the attentive staff service.
While the WiFi service could be more intuitive, with some guests facing connectivity challenges, it remains a valued offering during the stay. Additionally, the gym is well-equipped and maintains the hotel's commitment to providing quality facilities.
Overall, Novotel Tainui Hamilton receives high praise for delivering a comfortable, enjoyable, and highly convenient stay, making it a top choice in Hamilton for diverse traveler needs. Show more
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Hotel near Golf Courses
As a prominent hotel in central Hamilton, it provides a comfortable stay with a reasonable drive, typically 10-15 minutes, to the Hamilton Golf Club (St Andrews). It serves as a good base for exploring the city and golf.
Hotel Taking Steps Towards Sustainability
This hotel has a strong sustainability focus and is Planet 21 certified. It has reduced its energy emissions and implemented significant waste reduction measures, including going plastic-free in rooms and offering filtered water taps.
Hotel for Honeymoon
Located in the CBD on the banks of the Waikato River, this hotel offers convenience and comfort. The restaurant with views of the river provides a romantic dining experience.
Family Friendly Hotel
This hotel is a popular choice for families. While specific family amenities aren't detailed in the provided context, its reputation and inclusion in family hotel listings suggest suitable accommodations and services for families.
Hotel with Free Wi-Fi
The Novotel offers free Wi-Fi. As part of the Accor group, it provides reliable services and amenities suitable for both business and leisure travelers.
Business Hotel
This hotel offers 217 rooms and a newly refurbished conference center with state-of-the-art technology. It has 6 event rooms and can cater to both intimate boardroom meetings and themed gala dinners. It is in the heart of the city on the banks of the Waikato River.
Accessible Hotel
Novotel Tainui Hamilton is recognized for its commitment to accessibility, featuring wheelchair-accessible parking and entrances. This ensures ease of navigation for guests throughout the hotel and its conference facilities.
4-Star Hotel
This hotel is located in Hamilton Central Business District and offers a range of amenities including free WiFi, breakfast options, and river-facing rooms. It is a popular and well-reviewed option for travelers.
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Gym
Room Types
Executive King SuiteThis well-designed spacious suite offers views over the mighty Waikato River. It includes a separate bedroom, a lounge area with a flat-screen TV, an espresso coffee machine and an iPod docking station. The suite also features a large bathroom with separate shower and bathtub.
Please note that the third guest will be accommodated on a roll away bed.
Superior King RoomThis room offers a mix of modern decor, ergonomic comfort and high-end amenities. It includes WiFi access, an iPod docking station, 42-inch flat-screen TV with satellite channels, tea/coffee making facilities and air conditioning. Also provided are ironing facilities as well as an in-room safe.
Superior Family Room with Two Double BedsThis spacious room features a flat-screen TV, an iPod docking station and tea/coffee making facilities. Includes a small refrigerator and a minibar.
Executive King RoomThese Executive rooms feature a dream-like wall feature, natural colours and soft edges. They also provide guests with WiFi, an espresso machine, bottled water and a bathrobe and slippers.
Superior Room with Two Double BedsThis room offers a mix of modern décor, ergonomic comfort and high end amenities. It includes WiFi access, an iPod docking station, 42-inch flat-screen TV with satellite channels, tea/coffee making facilities and air conditioning. Also provided are ironing facilities as well as an in-room safe.
Executive Double RoomThese Executive rooms feature a dream-like wall feature, natural colours and soft edges. They also provide guests with WiFi, an espresso machine, bottled water and a bathrobe and slippers.
Deluxe King RoomThis Deluxe King Room is spacious and features a flat-screen TV with cable channels, an iPod docking station ad a private bathroom with quality guest toiletries.
Guest Reviews
8.3
Very Good
Location
Nestled in the heart of Hamilton, Novotel Tainui boasts an enviable location that receives wide praise from its guests. Perfectly positioned within the central business district, the hotel offers easy access to a diverse array of shops, restaurants, and the vibrant city life. Just footsteps from the Waikato River, it provides an idyllic setting for leisurely strolls. Whether attending events at Globox Arena or enjoying nearby dining options, visitors appreciate the convenience of the hotel's proximity. With attractive views and a clean, modern interior, the Novotel Tainui makes navigating Hamilton's attractions both effortless and enjoyable. Guests frequently highlight the welcoming and helpful staff, contributing to a comfortable and memorable stay in this bustling city locale.
Breakfast
At Novotel Tainui Hamilton, breakfast emerges as a highlight that guests consistently appreciate during their stay. The hotel offers a buffet breakfast that is frequently described as outstanding, excellent, and delicious, catering to a wide range of tastes. It's praised for its impressive variety, from fresh fruit to hot selections, pleasing vegetarians and families alike. Many guests have noted the particularly delightful offerings, such as smoked salmon and honey, which add an extra layer of indulgence to the experience.
Beyond the variety, the breakfast is considered well-prepared, with some guests going back for seconds, especially finding joy in the pancake maker and pastries. The breakfast dining area is noted for its thoughtful layout, offering a pleasant environment in which to start the day. The friendly and accommodating staff further enhance the dining experience, ensuring guests feel welcome and attended to.
However, some guests have pointed out specific areas for improvement—such as the freshness of certain items and the presentation of spreads—which indicates room for enhancement despite the overall positive feedback.
In summary, breakfast at Novotel Tainui Hamilton is generally regarded as superb, making it a highly recommended part of the stay for travelers seeking a delightful and satisfying start to their day.
Dinner
Novotel Tainui Hamilton offers a generally satisfying dining experience, with many guests appreciating the quality of the food in both the restaurant and through room service. The meals are often described as delicious, well-prepared, and featuring a variety of options, including kid-friendly choices. Guests frequently highlight the excellent standard of room service meals, emphasizing their freshness and prompt delivery.
The hotel restaurant is noted for its superb food quality and appealing menu, with some guests deeming the food to be five-star or even first-class. Many visitors enjoyed their breakfast and dinner, describing them as lovely and beautiful. While the restaurant's atmosphere and service have received mixed reviews, the friendliness of wait staff is often mentioned positively.
However, there are occasional concerns about certain aspects such as overcooked items, meal wait times, and prices perceived as high for the portion sizes. Despite these issues, the convenience of dining on-site and overall great service make Novotel Tainui Hamilton a popular choice for a pleasant dining experience.
Rooms
The rooms at Novotel Tainui Hamilton have garnered widespread praise from guests, particularly for their modern and spacious design. Recent renovations seem to have paid off, as many visitors highlighted the clean and well-maintained nature of the accommodations. The hotel offers large rooms with comfortable beds, which have frequently been described as super comfortable and among the best experienced by seasoned travelers. The furnishings are not only stylish but are also thoughtfully arranged to provide a comfortable and quiet environment. Guests appreciated the large, modern bathrooms equipped with quality toiletries. Many reviews mention the friendly and attentive staff, which adds positively to the overall experience. The central location of the hotel offers added convenience, making it an ideal choice for both short visits and extended stays. While there were minor concerns like occasional noise or insufficient coffee supplies, overall, the rooms at Novotel Tainui Hamilton are a delightful and commendable place to stay for travelers visiting Hamilton.
Beds
At the Novotel Tainui Hamilton, the beds are consistently highlighted as a significant highlight of guests' stays. Many travelers describe the beds as exceptionally comfortable, with numerous reviews praising them as some of the best they have encountered both in New Zealand and overseas. The comfort extends to the pillows and mattresses, with guests expressing appreciation for the variety available, including a helpful pillow menu.
The hotel's commitment to providing a restful experience is evident in the numerous mentions of beds being described as "super comfy", "amazingly comfortable", and even "the most luxurious beds in Hamilton City". Guests are particularly impressed with the large and spacious king-size mattresses that contribute to a peaceful night's rest. Beds are characterized by clean and plush linen, contributing to an overall luxurious sleeping experience.
Accommodations at Novotel Tainui Hamilton are complemented by modern, well-appointed rooms that frequently offer a clean and tidy environment, enhancing the comfort factor. Guests also appreciate the excellent room facilities and the peaceful ambiance of the spacious suites, which often come with great views. For those seeking a comfortable night’s sleep in Hamilton, the Novotel Tainui appears to be an outstanding choice according to frequent guest feedback.
Cleanliness
Novotel Tainui Hamilton consistently impresses guests with its high standards of cleanliness and comfort. Many visitors commend the hotel for its exceptionally clean and tidy rooms, which are well-maintained and comfortable. The hotel is described as modern, with stylish decor and accommodating facilities. Guests consistently appreciate the convenient location, situated within walking distance to key attractions such as the stadium and the river, adding to the overall appeal of the stay. The staff receives praise for their friendly and professional demeanor, enhancing the experience with their attentive service. While some areas, like the carpets, show signs of wear and could benefit from updates, the overall cleanliness of the hotel remains a highlight for many. The food at the restaurant is well-received, contributing to a pleasant dining experience, and the hotel’s immaculate presentation leaves a positive impression on guests. Despite minor detractors, the hotel comes highly recommended for its focus on cleanliness, central location, and excellent customer service.
Staff
Visitors to the Novotel Tainui Hamilton consistently commend the hotel for its exemplary staff, garnering high praise for their friendliness and professionalism. Guests highlight their welcoming nature and attentiveness, which greatly enhances the overall experience. The staff is described as exceptionally helpful, courteous, and always eager to assist, going out of their way to ensure guests' needs are met. Their professionalism is frequently noted, with many guests expressing appreciation for the seamless check-in and check-out process and the accommodating nature regarding special requests, such as early check-in or late check-out. The reception and front desk teams are particularly highlighted for their efficiency and warm welcome, often making guests feel important and valued. In the restaurant and bar areas, the staff maintains the standard of attentive and friendly service, consistently ensuring a pleasant dining experience. Overall, the team at Novotel Tainui Hamilton contributes significantly to the hotel's inviting atmosphere, helping to create a memorable stay for all visitors.
Wi-Fi
Visitors to Novotel Tainui Hamilton have shared mixed experiences regarding the hotel's WiFi services. The hotel offers both free and paid WiFi options, and guests have appreciated access to free WiFi, especially when joining the hotel's program or using the 30-minute complimentary internet available in the lobby area. Some guests found the WiFi connection strong and easy to connect, which they greatly appreciated during their stay. Positive remarks also highlighted the convenience of having chargers available, which enhanced their online experience.
However, the hotel's communication about WiFi access could use improvement, as some guests encountered difficulties due to lack of instructions in the rooms. While some found WiFi access puzzling and unreliable, there were instances where guests noted the internet worked well once connected. Overall, while there are opportunities to streamline the connectivity experience, many guests appreciated having WiFi access during their stay at Novotel Tainui Hamilton.
Gym
The gym at Novotel Tainui Hamilton receives positive feedback for being well-equipped and adequately geared, making it a highlight for guests interested in maintaining their fitness routine during their stay. Guests appreciate the clean and easily accessible facilities, which complement the hotel's location, providing convenience for both gym enthusiasts and those looking to explore the nearby shops, restaurants, and picturesque areas for outdoor activities like walks and runs. While some found issues with equipment, the overall sentiment towards the gym is favorable, enhanced by the hotel's excellent customer service and handy location for fitness enthusiasts.
Family
Novotel Tainui Hamilton offers a welcoming and comfortable experience for families with children, situated in an ideal location that allows easy exploration of the nearby city center. The hotel's family-friendly atmosphere is evident in the thoughtful touches and services provided for young guests. Families appreciated the availability of spacious twin rooms, which allowed flexible bed arrangements for children and ample space for everyone to unwind. The kids thoroughly enjoyed their stay, thanks in part to the little gifts received upon arrival and the free breakfast provided for young guests, making mornings hassle-free and enjoyable.
The breakfast buffet received high praise for its variety and ability to cater to everyone's tastes, including a healthy kids' menu. This was particularly delightful during the Easter celebration, where special touches enhanced the experience for children. Despite having only one highchair, the staff compensated with their helpful and friendly service, constantly ensuring that families felt comfortable.
Parents noted that while the hotel is indeed kid-friendly, enhancements like a dedicated playroom would further improve the family experience. Nonetheless, the atmosphere was vibrant, with amenities and activities suitable for visitors of all ages and backgrounds, making it a highly recommended spot for those traveling with kids. Overall, Novotel Tainui Hamilton emerges as a top choice for family stays, offering quality service, thoughtful details for children, and the convenience of being within walking distance to local attractions.
4 Star
Nestled in a popular area of downtown Hamilton, Novotel Tainui offers a consistently pleasant experience with a reputation for meeting the expected standards of the Novotel brand. Guests frequently highlight the exceptional quality of breakfast, describing it as varied and impressive, suitable for the hotel's caliber. Rooms are often described as amazing, with some guests fortunate enough to be upgraded to the Executive Suite, which has been deemed an extraordinary experience.
Visitors appreciate the hotel for its excellent service, with many recommending it as the best option in Hamilton, praising its accommodating atmosphere and value for money. Despite a few minor hiccups, like occasional delays in room service, the overall experience remains highly positive. Many returning guests note that each stay is a pleasure, testament to the reliable quality one expects from a Novotel branch. Whether visiting for business or leisure, the hotel consistently garners high recommendations for anyone seeking a comfortable and enjoyable stay in Hamilton.
Business
Located in the heart of Hamilton, Novotel Tainui stands out as a prime choice for business travelers seeking convenience and quality service. The hotel's central position provides easy access to local cafes, restaurants, and business areas, making it an ideal spot for both work commitments and leisurely strolls. Check-in and check-out processes are seamless, handled by professional and amiable staff who consistently receive praise for their accommodating nature and superb communication. The rooms are well-maintained, offering a peaceful retreat after a busy day, while the conference facilities are noted for their adequacy for business needs. Though the restaurant service could be improved in terms of speed, valet parking is a handy feature, with alternative parking options nearby for added convenience. Overall, Novotel Tainui Hamilton is a reliable choice for short business stays, providing essential amenities and a vibrant, welcoming atmosphere.
No, Novotel Tainui Hamilton doesn't have any pool.
No, a spa isn't available at Novotel Tainui Hamilton.
No, Novotel Tainui Hamilton doesn't allow dogs.
No, parking facilities aren't available at Novotel Tainui Hamilton.