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Summary of reviewsHotel zur Börse in Hamelin, Germany, receives high praise for its exceptional location in the heart of the old town. Guests appreciate its proximity to major attractions, such as the historical pedestrian zone, Christmas market and theater, while also enjoying a peaceful atmosphere despite the bustling surroundings. The convenience of a nearby parking garage and easy access to various activities further enhance its appeal.
The breakfast buffet is a standout feature, consistently described as rich, varied and delicious, offering something to cater to every taste. While there are minor mentions of limited variety in some items and occasional delays in replenishment, guests overwhelmingly find the breakfast experience to be satisfying and a great way to start the day.
The hotel's adjacent restaurant garners positive feedback for its delicious food and good service with many guests enjoying pleasant dining experiences. Although some report difficulties securing a table and occasional food smells in their rooms, the overall dining experience remains a highlight.
Rooms receive mixed reviews but largely skew positive. Guests appreciate the spaciousness, comfort and modern furnishings, particularly in newer or renovated rooms. However, noise from nearby streets and internal areas, as well as some outdated furniture in non-renovated rooms, are noted as areas for improvement.
Cleanliness reviews are similarly mixed. While many guests find the rooms and apartments clean and well-maintained, issues such as dusty surfaces and occasional cleanliness lapses are mentioned. This suggests that more consistent cleaning protocols are needed to ensure guest satisfaction.
The staff at Hotel zur Börse are frequently praised for their friendliness, helpfulness and competence. While a few guests mentioned less-than-warm receptions or overwhelmed breakfast service, the general consensus is that the staff significantly enhance the guest experience with their attentiveness and courtesy.
WiFi services receive mixed feedback. Some guests report good speed and connection, while others encounter weak signals or non-functional WiFi, especially in more distant rooms. Improvements in WiFi coverage and reliability would benefit future guests.
Parking options are largely seen as convenient and safe with secure storage for both vehicles and bicycles. Some guests mention tight spaces in the underground garage and higher parking fees, but overall, parking is considered accessible and sufficiently available.
Families find Hotel zur Börse welcoming and accommodating with spacious family apartments and a pet-friendly environment. Proximity to restaurants and activities adds to the hotel's family-friendly charm.
For nightlife, the hotel’s location provides easy access to local bars and restaurants, though some guests report noise issues from outdoor areas and late-night activities. The early closure of the hotel bar may be a minor inconvenience for some.
Beds receive mixed reviews with many praising the size and comfort, while others note issues with firmness, mattress quality and uncomfortable pillows. Addressing these concerns could improve overall guest comfort.
As a three-star hotel, Hotel zur Börse meets basic expectations, offering traditional ambiance and clean rooms. Ongoing renovations might impact impressions, but for the most part, guests find it acceptable for its rating.
Business travelers find the hotel practical with a good business center, efficient reception service and an ideal location for meetings. Despite some areas lacking character and ongoing renovations, the hotel provides essential amenities valued by business guests.
In summary, Hotel zur Börse stands out for its prime location, excellent breakfast and friendly staff, making it a popular choice for both leisure and business travelers. With some improvements in cleanliness consistency, WiFi reliability and bed comfort, it can further elevate its guests' experiences. Show more
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Categories
Dog Friendly Hotel
Designated as a dog-friendly hotel. This hotel provides a welcoming environment for guests traveling with their canine companions.
Business Hotel
This hotel may provide essential amenities and services suitable for business travelers. It is located in the old town area.
Hotel with Parking
Das Hotel verfügt über eine kostenpflichtige videoüberwachte Tiefgarage. Kostenfreie und sichere Parkplätze für Fahrräder sind ebenfalls vorhanden.
Accessible Hotel
This hotel offers good general accessibility with ramps and elevators. Accessible rooms are available, and there is wheelchair access to common/public areas and parking.
3-Star Hotel
This 3-star hotel is centrally located in Hamelin's historic old town. It offers rooms, apartments, a restaurant, and a café. The hotel provides easy access to the city's attractions.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Room Types
Classic Double RoomThis double room features a satellite TV, desk, seating area, pants press, and a bathroom with cosmetic mirror, hairdryer and shower.
Modern Double RoomThis double room features a satellite TV, seating area, desk, and a bathroom with cosmetic mirror and shower.
Small ApartmentThis apartment has a flat-screen TV and kitchenette with a refrigerator, stovetop and coffee machine. The bathroom is fitted with a shower and bathtub. The apartment is located in the annex and only accessible by stairs.
Medium ApartmentThis apartment has a living room with a sofa bed and a kitchenette with a refrigerator and stovetop. The bathroom is fitted with a shower. The apartment is located in the annex and only accessible by stairs.
Two-Bedroom ApartmentThis apartment has a satellite TV, a kitchen with refrigerator, freezer, dishwasher and coffee machine, as well as a bathroom with shower. The apartment is located in the annex and only accessible by stairs.
Superior Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Deluxe Single RoomProviding free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned single room provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Deluxe Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.
Superior ApartmentFeaturing a private entrance, this spacious apartment also is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers a tea and coffee maker, a seating area, a dining area, a flat-screen TV with cable channels, as well as city views. The unit offers 3 beds.
Guest Reviews
7.5
Good
Location
Hotel zur Börse boasts an exceptional location that places it right in the heart of Hamelin, Germany. Guests consistently praise the hotel's prime positioning, noting that it is centrally located, often within the charming confines of the old town. Many of Hamelin's key attractions, including the historical pedestrian zone, Christmas market, Rattenfängerhalle and the theater, are just a short walk away. Visitors appreciated the convenience of a nearby parking garage and the ease of access to various activities from the hotel. Nestled amidst the old town's picturesque streets and vibrant cultural sites, this hotel serves as a perfect base for exploring the city. Despite being in such a bustling area, guests often found the hotel to be surprisingly quiet and peaceful. With its unbeatable location, Hotel zur Börse is ideal for travelers looking to immerse themselves in the scenic and historic charm of Hamelin.
Breakfast
The reviews for breakfast at Hotel zur Börse are notably positive. Guests consistently highlight the breakfast buffet as a major highlight of their stay, praising it for being rich, varied and delicious. The selection is extensive, often noted for including a wide array of teas, fresh rolls, continental meats, cheeses and sometimes even salmon. The breakfast is described as being well-stocked, frequently replenished and offers something for every taste.
However, some guests did note areas for improvement, such as the limited variety in sausages and cheese, slow replenishment at busy times and a more varied selection of fruits. Despite these minor issues, guests overall found the breakfast to be exceptional in quality with several describing it as perfect, superb and even exceeding expectations. The breakfast room itself is often appreciated for being modern and nice, contributing to a pleasant dining atmosphere.
In summary, Hotel zur Börse offers a very good breakfast experience that is extensive and caters well to diverse preferences, making it a notable feature of the hotel. It balances quality and variety, ensuring guests start their day on a satisfying note.
Dinner
Hotel zur Börse boasts a highly praised adjacent restaurant that impresses many guests with its delicious food and good service. Numerous diners have had pleasant experiences and expressed a desire to return. The comfortable dining setting adds to the overall positive atmosphere, particularly when guests find themselves seated in cozy, quieter corners of the hotel.
However, some guests have mentioned issues smelling food from the restaurant in their rooms and a few have faced difficulties securing a table due to large, noisy groups. Despite these occasional inconveniences, the quality of the dining experience at the hotel remains a standout feature that leaves a lasting, favorable impression.
Rooms
Hotel zur Börse offers a mixed bag of experiences when it comes to the rooms, though the positives stand out significantly. Guests frequently praise the spaciousness and comfort of the rooms, highlighting their well-equipped nature. The newer and renovated rooms are especially appreciated, featuring modern furnishings and cleanliness. Apartments fare well with families, offering ample space, multiple bedrooms and practical amenities like good kitchens. Many reviews emphasize the lovely decor and tasteful furnishing, elevating the overall stay.
However, some downsides do appear in the feedback. Noise seems to be a recurrent issue, whether from nearby streets, the hotel's main staircase or even other rooms. A few guests found certain rooms to be somewhat outdated with aging furniture and a need for refurbishment. Cleanliness occasionally missed the mark and some rooms were described as small and uncomfortably warm. Despite these inconsistencies, the hotel's positive attributes, like its spacious, well-maintained and attractively furnished rooms, frequently make it a favorable choice for travelers.
Beds
Hotel zur Börse offers varied experiences regarding its beds. Many guests praised the beds as large, comfortable, nice and big with several noting that they had pleasant mattresses. However, there were also numerous comments highlighting issues with comfort and quality. Some found the beds too firm or soft, while others mentioned that the mattresses were old, too hard or had stains. Specific complaints included beds being too flat, narrow or equipped with problematic wheels that caused them to move.
The pillows did not fare much better with guests describing them as lumpy and uncomfortable. Several reviews pointed out that the bed and pillow combination left them with back pain or a terrible night's sleep. Some guests noted that the sleeper sofas and child's extra beds did not offer adequate comfort.
Overall, while a portion of the guests found the beds satisfactory, there is a considerable need for improvement in mattress quality and pillow comfort to ensure a consistently restful experience for all patrons.
Cleanliness
Hotel zur Börse receives mixed feedback regarding cleanliness. On the positive side, many guests praise the rooms as being very clean, tidy and well-furnished. The general consensus is that both rooms and apartments are typically spotless with good maintenance and high hygiene standards in certain areas. Guests often find the accommodations clean and comfortable, emphasizing the cleanliness of bathrooms and bedrooms.
However, some guests report significant cleanliness issues. Complaints include rooms not being vacuumed or mopped, dusty surfaces and spider webs in various areas. Several reviews mention inconsistent cleaning standards, such as tables being left with used dishes for prolonged periods and crumbs or coffee grounds residue being found on dining tables. There are also specific mentions of bathrooms needing renovation and mold being present, as well as windows being dirty and difficult to open.
Attention to detail appears to be lacking with reports of broken fixtures, such as lightbulbs and towel holders, as well as issues with the cleanliness of crockery during breakfast service. These varied experiences suggest that while Hotel zur Börse can offer a clean and pleasant stay, improvements in their cleaning protocols and attention to upkeep are necessary to ensure consistent satisfaction.
Staff
Guest reviews for 'Hotel zur Börse' overwhelmingly highlight the friendliness and competence of the hotel’s staff. Most guests noted that the staff were not only helpful and attentive but also went out of their way to provide excellent service, particularly commendable in areas like the reception and breakfast room. The staff were frequently described as extremely friendly, accommodating and courteous, contributing significantly to a positive guest experience.
However, not all feedback was positive. Some guests mentioned instances where the reception staff were not as welcoming or friendly as expected and there were occasional reports of the staff being overwhelmed and service in the breakfast room lacking attentiveness. Despite these occasional lapses, the majority of reviews painted a picture of a well-motivated and polite team, consistently praised for their friendly and helpful demeanor.
Specific mentions of individuals, such as Richard and the team at the cafe "Täglich", received accolades for their exceptional friendliness and service. Cleaning staff were also appreciated for their honesty, exemplified by a guest who lauded the team for safely returning forgotten rings. Overall, while there may be some minor areas for improvement, the staff at Hotel zur Börse were a key highlight for many guests, enhancing their stay with warmth and efficiency.
Wi-Fi
Hotel zur Börse has received mixed reviews regarding its WiFi. While some guests pointed out that the WiFi was great, fine or had good speed, many others experienced significant issues such as weak connections, slow speeds or WiFi that did not work at all. Some visitors mentioned that the WiFi was almost not available or didn't reach their rooms, particularly in the furthest ones. A few guests expressed frustration over the lack of information about WiFi at check-in and the absence of open WiFi networks detectable in certain areas. Overall, the feedback suggests that while some guests enjoyed satisfactory WiFi service, others found it lacking and in need of improvement.
Parking
Hotel zur Börse offers various parking options to guests, including an underground garage directly beneath the hotel and additional parking across the street. Many reviewers appreciated the convenience of having secure, straightforward parking available with a number of spaces usually sufficient for guest use. Safety of vehicles and bicycles is well-managed with secure storage options available in the underground garage. Guests noted that bicycle storage is particularly well-arranged, allowing for secure storage in dedicated areas.
However, some challenges were noted. The underground garage can be tight, especially for larger vehicles and maneuvering with luggage might be difficult due to low ceilings and bike racks. A few guests found the parking fees to be on the higher side and had difficulty finding a space or understanding the parking process clearly. In peak times or during events like the Christmas market, alternative parking options are suggested. Despite these issues, the general consensus is that parking at the hotel is convenient, safe and reasonably accessible.
Family
Hotel zur Börse proves to be an excellent choice for families, offering good accommodations and a perfect family-friendly atmosphere. Kids are sure to have a great time here, as the hotel is designed to be very welcoming to children. While the rooms celebrate a nostalgic 90s theme, it doesn't detract from the overall experience.
The location is also ideal with numerous restaurants and bars within walking distance, providing ample options for family dining. Additionally, the hotel serves as a great starting point for various activities, keeping everyone entertained during their stay.
Hygiene measures at the hotel are commendable, ensuring a clean environment for all guests. Though some attention to cleanliness could be improved, the general service remains friendly and accommodating.
For larger families, the availability of a 4-bedroom apartment can be a convenient option. The hotel is also pet-friendly, welcoming even larger dogs, making it an inclusive choice for travelers with furry family members.
Nightlife
Hotel zur Börse offers a convenient location for exploring the local nightlife. Guests appreciate the quiet atmosphere at night with fewer noise problems, making it a great starting point for theatre visits and late evenings out. All restaurants and bars are within walking distance, providing easy access to dining and entertainment options. However, some reported that the outdoor area, especially near room windows, can be noisy late into the evening, sometimes until after 10:00 PM. For those looking to enjoy a nightcap, note that the hotel bar closes early, often by 9 p.m., which may be a drawback for some travelers. Additionally, on rare occasions, loud music can be heard until 3 a.m., depending on nearby activities.
3 Star
Hotel zur Börse delivers a solid three-star experience with most guests finding it well within the expectations for this category. It offers a traditional ambiance, simple and clean rooms, ensuring that all basic needs are met. The hotel is currently undergoing some renovations, which may influence the overall impression. Opinions on breakfast vary with some describing it as meager while others found it satisfactory but suggesting the room quality could be re-evaluated. Although some visitors felt the amenities and services could be better for a three-star hotel, many still deemed it acceptable and good for its rating.
Business
Hotel zur Börse proves to be a practical choice for business travelers, boasting a variety of amenities tailored to their needs. The business center receives commendation for its quality, supporting productivity while on the road. The reception service is noted for its efficiency with business travelers often given priority, expediting their check-in process. This thoughtful touch ensures a smooth experience, crucial for those on tight schedules.
The location is highlighted as ideal for meetings, providing convenient city access for business engagements. Guests also appreciate the competitive price-performance ratio, adding value to their stay. However, it is worth noting that while the hotel is generally considered pleasant, parts of it are still undergoing renovation and some areas lack distinct character. Despite this, Hotel zur Börse manages to offer all the essentials necessary for business travel, making it a suitable choice for professionals passing through the city.
Accessible
Hotel zur Börse generally offers good accessibility features for guests with disabilities. The hotel is easy to access and has ramps and elevators, making it suitable for wheelchair users. Accessible rooms are available, providing convenience for those who need them. However, not all rooms are accessible and there can be some drawbacks, such as the absence of a handrail on the exterior steps at the entrance and occasional construction noise affecting room paths. Additionally, while some arrangements have been made for disabled guests, the overall effort in handling accessibility needs could be improved.
Dog Friendly
Hotel zur Börse offers an inviting and accommodating environment for guests traveling with their furry companions. The hotel is recognized for being dog-friendly with staff who are particularly welcoming to pets. Guests often noted that their dogs were not only accepted but also well looked after. The hotel provides valuable amenities such as food and water dishes, ensuring pets are comfortable throughout their stay. Moreover, the dog fee is considered fair, adding to the overall positive experience for pet owners. With its dedicated facilities and services, Hotel zur Börse stands out as a pleasant choice for travelers with dogs.
No, Hotel zur Börse doesn't have any pool.
No, a spa isn't available at Hotel zur Börse.
Yes, Hotel zur Börse welcomes dogs.
Yes, parking facilities are available at Hotel zur Börse.