a&o Hamburg Hauptbahnhof

Hamburg 53.54744800, 10.01047900 , Amsinckstr. 2 (Show on Map)
6.2
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe 'a&o Hamburg Hauptbahnhof' enjoys a notably convenient location, drawing positive feedback from guests. Its proximity to the central train station and key attractions like Speicherstadt and Hafencity contributes to its popularity, especially for those keen on exploring Hamburg. Visitors value the ease of access to public transportation, though some mention minor noise from the busy nearby road.

The breakfast offerings receive widespread praise for their variety, taste and value for money. Guests appreciate the plentiful selection, catering to diverse dietary preferences including vegetarian and vegan options. The breakfast buffet, featuring popular items like fresh pancakes, is well-regarded, despite occasional issues with restocking and crowd management.

The rooms at this hostel are seen as a mixed bag. Positively, family rooms are spacious, modern and functional, often noted for their cleanliness. However, some guests find the cleanliness inconsistent and mention issues like poor ventilation, lack of air conditioning and street noise. The practicality of the amenities does appeal to budget-conscious travelers, but the need for deeper cleaning and updated furnishings is a recurring complaint.

Cleanliness across the hostel varies with some guests appreciating the clean, tidy rooms and daily maintenance. However, shared areas like hallways and elevators often fall short, attracting criticism for poor upkeep and hygiene standards.

The staff generally receive positive feedback for their friendliness, politeness and helpfulness. Their bilingual capabilities in German and English enhance the guest experience. Nevertheless, some visitors encounter overwhelmed or unmotivated staff, particularly at busy times, affecting the service quality.

Complimentary WiFi is another appealing feature, though experiences with it are mixed. Many guests enjoy a reliable connection, while others face inconsistencies, especially in private rooms. Additionally, non-functional power outlets and USB ports are noted as areas needing improvement.

Beds at the hostel have received varied reviews. Guests often find them comfortable and clean enough for a decent sleep, yet others report discomfort from thin or worn-out mattresses. Issues with bunk beds, including stability and privacy concerns, also arise. The need to make one's own bed and extra charges for linens and towels are other noted inconveniences.

The historical significance of the building adds a unique charm to the hostel, attracting guests who appreciate heritage elements. However, the old structure and outdated elevators sometimes pose functional challenges.

A strong positive for the 'a&o Hamburg Hauptbahnhof' is its pet-friendly policy, allowing guests to bring their pets with a small fee. Though basic pet amenities are not provided, the welcoming environment for pets earns favorable mentions from pet owners.

In summary, 'a&o Hamburg Hauptbahnhof' offers a practical and budget-friendly option with a prime location and appealing breakfast options. While it has areas needing improvement, such as cleanliness, room comfort and some staff efficiency, the historical charm and pet-friendly policy contribute to its appeal for short stays and city exploration.
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Cheap Hostel
This hostel provides budget-friendly lodging near the main train station. It's a practical option for travelers seeking affordable accommodation and easy access to transportation.

Historic Hostel

Hostel Taking Steps Towards Sustainability

Dog Friendly Hostel

Room Types
Single Room The single room offers parquet floors, heating, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

Twin Room This twin room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

Quadruple Room Includes private bathroom and wooden furnishings. The bed linen for the bunk bed is provided for self-covering.

Triple Room The bright rooms have a private bathroom and 3 single beds or 2 single beds and 1 bunk bed. The bed linen for the bunk bed is provided for self-covering.

Bed in 6-Bed Dormitory Room Bright room with a private bathroom and lockers. Consists of 3 bunk beds (6 sleeping places).

Family Room (2 Adults + 2 Children) This family room has a satellite TV. The bed linen for the bunk bed is provided for self-covering.

Bed in 4-Bed Dormitory Room Rooms are 18 square metres.

Bed in 8-Bed Dormitory Room Rooms are 26 square metres.

Guest Reviews
6.2
Rated
Location
The 'a&o Hamburg Hauptbahnhof' boasts a highly convenient location, making it a popular choice for travelers. Situated near the central train station, the hostel offers easy access to public transportation, making it an excellent starting point for exploring the city. Guests appreciate its proximity to key attractions such as Speicherstadt, Hafencity and the bustling city center—all within walking distance. The central location is also ideal for attending cultural events with theaters like the one showing "Harry Potter and the Cursed Child" nearby.

While the surrounding area may not be the most picturesque, its accessibility is a significant advantage. Many visitors highlight the manageable walking distance to the main train and bus stations, which simplifies commuting and sightseeing. The hostel’s location also allows for quick connections to various modes of transportation, including subways and buses.

The combination of budget-friendly rates and a prime location near major transport hubs makes the 'a&o Hamburg Hauptbahnhof' a practical choice for visitors seeking value without compromising on convenience. Despite some noise from the busy road nearby, the central positioning and price-performance ratio continue to draw positive feedback, affirming the hostel’s suitability for short stays and city explorations.

Breakfast
Guests who stayed at 'a&o Hamburg Hauptbahnhof' primarily found their breakfast experience to be satisfying and enjoyable with numerous positive remarks highlighting various aspects. The breakfast was frequently described as very good, plentiful and offering a diverse selection that catered to different tastes, including options for vegetarians and vegans. Many appreciated the good value for money, especially considering the affordability of the buffet, which was often mentioned as being especially good for the price.

The breakfast buffet was praised for its rich variety and delicious options with fresh pancakes being a particular highlight for many. The pancake machine was mentioned several times as a fun and popular feature, especially among children. Guests also enjoyed the selection of cereals, fresh fruits, vegetables and cold cuts.

Despite the general positivity, a few reviews pointed out some logistical shortcomings, such as the occasional running out of items like cups, cutlery and bread and the breakfast area becoming quite crowded and hectic. There were also mentions of not enough staff to manage the high number of guests efficiently, which sometimes resulted in delays in replenishing the buffet.

Overall, the breakfast at a&o Hamburg Hauptbahnhof was well regarded with guests appreciating its variety, taste and value, making it a noteworthy aspect of the stay at the hotel.

Rooms
The reviews for 'a&o Hamburg Hauptbahnhof' present a mixed picture with both positive and negative aspects highlighted by guests. Positively, many found the rooms to be spacious, especially the family rooms which were noted for being modern and functional. The cleanliness of the rooms was frequently mentioned with bathrooms often being cited as clean and well-maintained. The provision of amenities like separate toilets and showers in larger rooms, along with practical furnishings, contributed to a comfortable stay. Some guests appreciated the basic but functional setup, good value for money and the convenient location near the main train station and city center.

However, there were notable criticisms. A recurring issue was the inconsistent cleanliness with several guests pointing out that deeper cleaning was necessary. The rooms were often described as small and noisy, particularly those facing the street. Other common complaints included poor ventilation, lack of air conditioning and the rooms being uncomfortably hot. Some guests also experienced problems with old and worn-out furnishings, disorganized room assignments and insufficient housekeeping services.

Overall, the hotel seems to be a reasonable choice for budget-conscious travelers looking for a short stay. It offers basic, functional accommodation with a convenient location but falls short in some areas of cleanliness and comfort.

Beds
The beds at a&o Hamburg Hauptbahnhof have received mixed reviews from guests. Many guests found the beds to be comfortable and clean, noting that they provided a satisfactory sleep experience. The bedding was often mentioned as being fresh and tidy. Despite this, several reviews pointed out issues with bed comfort with some describing the mattresses as thin, hard or worn out, leading to uncomfortable nights. The bunk beds, in particular, were frequently highlighted as difficult to climb and lacking privacy. Additionally, guests were often required to make their own beds upon arrival and had to pay extra for bed linens and towels. There were also complaints about the structural stability of the beds with some being described as creaky and unstable. Despite these drawbacks, the friendly atmosphere and reasonable pricing were positives that guests appreciated.

Cleanliness
The cleanliness of 'a&o Hamburg Hauptbahnhof' receives mixed reviews from guests. On the positive side, several guests noted that their rooms were generally clean with some describing them as spotless, tidy and well-maintained. Cleanliness in common areas, including some bathrooms, was also highlighted by guests who appreciated daily cleaning efforts and the provision of clean linens and towels. However, many reviews pointed out significant issues with cleanliness, particularly in shared areas like hallways, elevators and staircases which were described as dirty and poorly maintained. Specific complaints included mold in bathrooms, dusty surfaces, dirty carpets, smelly corridors and evidence of previous occupants' trash. There were also reports of unclean beds, stained sheets and inadequately cleaned rooms, leading some guests to describe the overall cleanliness as insufficient for their expectations. This divided opinion suggests that while some rooms and facilities are well-maintained, the hotel’s overall consistency in cleanliness needs significant improvement.

Staff
Guest reviews of 'a&o Hamburg Hauptbahnhof' reflect a mixed but generally positive opinion about the hotel staff. Many reviewers appreciated the friendliness, politeness and helpful nature of the employees, noting that they often went out of their way to solve problems and suggest attractions. The bilingual capability of the staff in German and English was frequently praised, making communication easier for international guests. Staff members were described as kind, efficient and eager to assist, contributing to a pleasant check-in and check-out experience.

However, there were notable criticisms as well. Some guests reported encountering staff who appeared overwhelmed, unmotivated or outright rude. Instances of poor organization and understaffing were highlighted, particularly at reception, leading to long waiting times and unresponsive service. While some staff lacked adequate language skills in both German and English, others were perceived as indifferent or annoyed, detracting from the overall guest experience.

Despite these issues, the general sentiment leans toward the staff being a positive aspect of the hotel with frequent mentions of their friendliest and helpful attitudes making stays more enjoyable for many guests.

Wi-Fi
Nestled in the heart of Hamburg, 'a&o Hamburg Hauptbahnhof' offers guests complimentary WiFi access, a perk that is highlighted in countless reviews. While some visitors praised the smooth, fast and reliable internet connection, others found it less consistent. It appears that while many were able to enjoy good WiFi, suitable for work or even video calls, others faced challenges with the service, particularly in individual rooms where the connection did not always meet expectations.

On the other hand, the convenience of power outlets, particularly USB ports in bed areas, also had mixed reviews. Many guests reported non-functional USB slots and chargers, which could be problematic for travelers relying on these for their electronic needs. Complaints about unavailable or broken power outlets in common areas similarly arose.

Despite these concerns, the availability of free WiFi remained a positive point for many guests. For those lucky enough to have no issues with the connection, it contributed to a more pleasant stay. Ensuring that the WiFi works seamlessly and maintaining the functionality of power outlets could dramatically improve the overall experience at the hotel.

Historic
Situated close to the city center and Hauptbahnhof, a&o Hamburg Hauptbahnhof offers convenient access to key attractions such as Miniatur Wunderland. The hotel, hosted in a historically significant building, exudes charm with its preserved heritage elements. However, guests should be aware that the property is somewhat old and the lifts are outdated with some describing the elevator experience less favorably. Despite these elements, many guests find the historical aspect appealing, noting the building's unique character and charm. While there are some functional concerns, the hotel's prime location and historical significance continue to attract repeat visitors.

Dog Friendly
A&o Hamburg Hauptbahnhof is notably dog-friendly, accommodating both pets and their owners warmly. The hotel staff ensures that pets, including cats, are welcome, which is a significant advantage for those traveling with animals. Although there is an additional fee of 12.50€ for bringing a dog, this pet-friendly policy allows guests to stay with their furry friends without hassle. It is important to note, however, that some basic amenities for pets, such as water bowls, are not provided. This detail might require pet owners to bring necessary items themselves. Overall, the hotel's acceptance of pets makes it a viable option for travelers who wish to bring their pets along on their journey.


No, a&o Hamburg Hauptbahnhof doesn't have any pool.

No, a spa isn't available at a&o Hamburg Hauptbahnhof.

Yes, a&o Hamburg Hauptbahnhof welcomes dogs.

No, parking facilities aren't available at a&o Hamburg Hauptbahnhof.

No, a&o Hamburg Hauptbahnhof doesn't have a gym.

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