Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsRuby Lotti Hotel Hamburg receives overwhelming praise from guests for its central and convenient location, making it an excellent base for exploring Hamburg. Positioned between the Alster and the harbor, the hotel is close to major city attractions, shopping districts and cultural sites such as Jungfernstieg and the Elbphilharmonie, all within walking distance. The scenic canal views add to its charm, allowing for both accessibility and tranquility in the bustling city center.
The breakfast experience at the hotel is celebrated for its diverse and plentiful offerings, catering to various dietary needs with high-quality and delicious ingredients. Guests particularly enjoy the barista-made coffee and extensive tea selections. Despite occasional crowding and some items' absence, the breakfast remains one of the hotel's highlights for many.
The bar and lounge area also stand out, providing a cozy and sociable atmosphere with a varied drink menu and tasty snacks. The modern and stylish facilities, coupled with friendly and helpful staff, make it a perfect spot for relaxing evenings. Although there are occasional wait times, the overall bar experience is highly regarded.
Guest rooms are noted for their cleanliness, modern design and comfort, including high-quality amenities and comfortable beds. While some rooms may feel small and lack storage, they are efficiently designed to include everything necessary for a pleasant stay. Scenic views from certain rooms enhance the experience, though longer stays might benefit from larger accommodations.
Staff at the Ruby Lotti Hotel Hamburg are frequently commended for their exceptional friendliness and helpfulness, contributing significantly to a positive guest experience. Their multilingual abilities and efficient service make guests feel welcomed and well-cared for throughout their stay.
The hotel’s cleanliness is another high point with well-maintained rooms and public areas. Though minor issues sometimes arise, the general sentiment remains positive regarding the hotel’s pristine condition.
Wi-Fi service is praised for its strong, reliable and fast connection, making it convenient for guests needing internet access throughout their stay. The comfort of the beds is a highlight with most guests finding them very comfortable, although some mixed feedback on bed sizes and pillows is noted.
Accessibility also receives favorable feedback with the hotel's central location near public transport and thoughtful features providing ease of access for guests with mobility restrictions.
Lastly, the hotel's luxury and elegant design, coupled with high-end amenities and thoughtful touches, create a superior experience. The modern, Nordic-influenced decor and spacious feel enhance its luxurious ambiance, making Ruby Lotti Hotel Hamburg a highly recommended choice for visitors looking for a chic and practical stay in Hamburg. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
Accessible Hotel
4-Star Hotel
Room Types
Nest RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a safe deposit box, parquet floors as well as city views. The unit has 1 bed.
Cosy RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a safe deposit box as well as river views. The unit has 1 bed.
Lovely RoomThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Wow RoomThe spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room has parquet floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, as well as heating. The unit has 1 bed.
Loft RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a seating area, a wardrobe as well as river views. The unit has 1 bed.
Captain’s RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a coffee machine, a seating area as well as river views. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
Ruby Lotti Hotel Hamburg receives high praise for its exceptional location, frequently highlighted in guest reviews. Positioned centrally in Hamburg, the hotel allows visitors to easily access major city attractions, popular shopping districts and cultural spots like Jungfernstieg and the Elbphilharmonie, all within walking distance. It's ideally located for exploring Hamburg, nestled between the Alster and the harbor and near several S-Bahn and U-Bahn stations, making transportation convenient.
Guests appreciate the proximity to the bustling town center, providing a perfect mix of accessibility and tranquility. The hotel's placement by the canal offers scenic views and a serene environment despite being in the middle of the city. This prime location also ensures that many of Hamburg's highlights and tourist sites are reachable on foot, allowing for a pleasant and leisurely exploration of the city. Overall, the hotel's unbeatable and strategic position makes it a favorite among travelers looking to immerse themselves in the vibrant life of Hamburg.
Breakfast
The breakfast experience at Ruby Lotti Hotel Hamburg receives widespread praise from guests for its diverse and plentiful offerings. Many guests appreciated the extensive and varied buffet, which caters to different dietary needs, including lactose-free, vegan, gluten-free and healthy options. The breakfast is noted for its delicious taste and high-quality ingredients with guests frequently highlighting the excellent bread, fresh vegetables, fruits, various spreads and sweet treats.
Particularly popular are the coffee and tea selections with many singling out the barista-made coffee as a highlight. Despite the wide selection and positive feedback on the quality and taste of the food, some guests noted occasional shortcomings, such as the absence of scrambled or fried eggs and a desire for more variety if staying multiple days. Additionally, the breakfast area can become crowded, leading to a somewhat hectic atmosphere and occasional wait times.
However, these issues are often overshadowed by the overall high satisfaction with the food quality and variety. Despite a major point of contention being the price, which some guests felt was too steep for what was offered, many still found the breakfast to be a highlight of their stay.
Those who did not find the breakfast worth the cost still acknowledged the superb central location, the modern ambiance and the friendly and attentive staff which, combined, created a positive start to their day in Hamburg.
Dinner
The Ruby Lotti Hotel in Hamburg receives commendations for its exceptional bar and lounge experience, available 24 hours to cater to late-night cravings. Guests appreciate the modern, stylish facilities, including a well-utilized lounge and an inviting bar area with beautiful views of the waterfront. The bar's extensive and diverse drink menu, featuring great cocktails—including highly-praised non-alcoholic options—and a selection of snacks, adds to the appeal.
The atmosphere in the lobby and bar is described as cozy, sociable and ideal for relaxing evenings. The friendly and helpful bar service staff further enhance the overall experience, despite occasional slow service and long wait times for drinks and meals. Some guests noted the lack of draft beer and scrambled eggs and the high prices of the drinks.
However, the hotel's bar remains a highlight with specific mentions of the amazing Whiskey Sour and delicious cocktails. The availability of amenities such as great body care products, a vending machine and free coffee and tea in common areas only add to the convenience and comfort. Overall, the Ruby Lotti Hotel provides a satisfying and enjoyable dining and bar experience with room for minor improvements.
Rooms
Ruby Lotti Hotel Hamburg receives much praise for its clean, modern and stylishly designed rooms. Guests frequently highlight the comfort of the beds and the well-equipped facilities, noting the high-quality amenities such as the large shower heads and good body care products. Many rooms offer fantastic views, particularly those facing the canal, contributing to a pleasing stay.
However, a recurrent theme among reviews is the small size of the rooms, which some found cramped or lacking in storage space. This issue is exacerbated in rooms with unconventional layouts, such as transparent showers and toilets situated in the middle of the room, which some guests found challenging depending on their privacy needs.
Despite the compact nature of the rooms, they are efficiently designed with all necessary comforts. The modern decor with bright and welcoming colors adds to the appeal, creating a cozy ambiance. The rooms are not only functional but also tastefully furnished, contributing to the stylish aesthetic appreciated by many guests.
For short stays, the small room sizes are generally acceptable, though some guests mentioned that for longer or more comfortable stays, larger rooms would be preferable. Overall, the Ruby Lotti Hotel Hamburg offers a blend of modern comfort and stylish design in a prime location, ideal for those seeking a chic and practical stay in Hamburg.
Beds
Ruby Lotti Hotel Hamburg has received numerous positive remarks about the comfort of its beds. Guests frequently describe the beds as very comfortable with several mentioning that they lead to a good night's sleep. The mattresses are often praised for being just the right balance of firmness and softness, accommodating various sleeping preferences. Some guests even regard these beds as the most comfortable they've experienced in hotels.
However, there are mixed reviews regarding the bed sizes and specific features. While many find the beds spacious and the blankets warm and inviting, others feel that the beds are a bit small, especially for two people and not all guests appreciate the floor-level bed design. Some older adults and pregnant women have found it challenging to get in and out of these beds.
The pillows receive mixed feedback; some guests find them very comfortable, while others describe them as too firm or hard. Additionally, the lack of extra blankets without a call to reception is noted by a few reviewers.
In terms of cleanliness, most guests report that the beds are clean and well-maintained. However, certain practical aspects such as the absence of bedside tables and the position of the bed leading to occasional leg bumps are noted.
Overall, the comfort of the beds at Ruby Lotti Hotel Hamburg is a standout feature, contributing significantly to the guests' overall satisfaction with their stay, despite a few minor inconveniences.
Cleanliness
With a review focus on cleanliness, Ruby Lotti Hotel Hamburg stands out for its well-maintained and spotless environment. The majority of guests highlighted the pristine condition of their rooms, describing them as very clean, modern and beautifully decorated. The hotel itself is frequently noted as extremely clean with additional positive comments about the room amenities and the functional, spacious layouts. Despite a few mentions of overlooked details—such as dirty windows, small spots of paint and minor dust issues—the overall sentiment remains highly favorable regarding the hotel's cleanliness.
The public areas, including the bathrooms and corridors, were generally recognized as well-kept and tidy, although some guests suggested that certain shared spaces could benefit from more thorough cleaning. Housekeeping impressed many with their efficiency and diligence, ensuring rooms were kept immaculate throughout the guests' stay. The clean and comfortable atmosphere, combined with a central location, continues to attract and satisfy visitors, making Ruby Lotti Hotel Hamburg a standout choice for a clean, modern and functional stay.
Staff
The staff at Ruby Lotti Hotel Hamburg have garnered high praise for their exceptional friendliness and helpfulness. Guests repeatedly highlight the consistently warm and attentive nature of the employees, describing them as super friendly, accommodating and always in a good mood. The staff's multilingual abilities, particularly in English, German and Russian, further enhance their ability to assist a wide range of guests.
Visitors appreciate the efficient and smooth check-in and check-out processes with the reception and bar staff receiving commendations for their professionalism and welcoming demeanor. The hotel team is described as highly organized, motivated and dedicated, contributing to a pleasant and seamless experience for the guests.
Notably, the staff's courteous and positive attitude is evident throughout various departments, including reception, bar and housekeeping. Although a few reviews mentioned limited instances of disorganization or less enthusiastic service, these are overshadowed by the overwhelmingly positive feedback regarding the staff's commitment and supportive nature.
The hotel's dynamic and young team, along with their attention to detail and customer-oriented approach, ensures that guests feel welcomed and well-cared for. Whether it's assisting with inquiries, providing efficient service or simply offering a friendly smile, the staff at Ruby Lotti Hotel Hamburg make a significant impact on the overall guest experience.
Wi-Fi
The Wi-Fi at Ruby Lotti Hotel Hamburg is generally praised by guests for its strong and reliable connection throughout the hotel, including both rooms and public areas. Many guests highlight the free Wi-Fi service, noting its good speed and smooth performance with some even saying it was better than their home internet. The Wi-Fi network is described as fast, reliable and free, contributing to an overall positive experience.
While most guests reported no issues and found the connection sufficient for their needs, a few mentioned that the Wi-Fi connection could be stronger in certain rooms and occasionally experienced buffering. However, these minor issues did not overshadow the positive feedback about the internet service.
The hotel's digital amenities, such as Bluetooth speakers and televisions, worked perfectly, although some guests noted the absence of Netflix and YouTube on the TV. Overall, the Wi-Fi service at Ruby Lotti Hotel Hamburg is regarded as very good, making it a convenient choice for travelers needing reliable internet access.
Accessible
Ruby Lotti Hotel Hamburg boasts a prime location that's both central and well-connected, making it an ideal choice for travelers, especially those with disabilities. The hotel's placement near key S-Bahn and U-Bahn stations ensures easy and convenient access via public transportation, whether arriving from the city center, the main train station or the airport. The proximity to various public transport links, including metros and buses, makes navigating the city straightforward.
For those with limited mobility or seniors, Ruby Lotti Hotel offers several accessibility features such as wheelchair-friendly amenities and elevator access. All rooms are easily reachable, thanks to unobstructed pathways and accessible facilities. Despite some rooms lacking specific accessibility modifications, the hotel compensates with well-designed spaces and easy entry and exit points.
Guests have reported a smooth and straightforward check-in and check-out process, often noting the effectiveness of the e-check-in system. Additionally, the hotel's central location means that many of Hamburg's highlights and attractions, including shopping streets and museums, are within walking distance. This ease of accessibility extends to key city hotspots with everything seamlessly reachable on foot.
While parking options are available nearby, some guests found the cost without a discount card to be on the higher side. However, for those not driving, the hotel's integration with public transport is a significant advantage.
Overall, Ruby Lotti Hotel Hamburg stands out for its convenience and accessibility, catering well to guests with mobility restrictions who wish to explore Hamburg with ease.
Luxury
The Ruby Lotti Hotel Hamburg exudes luxury and elegance through its high-end design and meticulously curated interiors. Guests are greeted by a stylish and modern ambiance with the hotel featuring high-quality furnishings and sophisticated room amenities. The beautiful surroundings and clean accommodations enhance the overall sense of luxury. Visitors have praised the hotel's excellent location, close to museums and offering a great view of the canal, which adds to its appeal.
The atmosphere feels like that of a luxury ship cabin, combining modern touches with a Nordic design influence. Guests have consistently appreciated the lavish toiletries and the overall feel of spaciousness within the rooms. The hotel caters well to its visitors, ensuring a superb stay with thoughtful details and luxurious touches. Unique character, extravagantly designed interiors and a fashionably decorated ambiance contribute to an exceptional experience.
While some visitors feel the price is on the higher side, the luxurious accommodations and excellent amenities argue for its value. The Ruby Lotti Hotel is perfect for celebrating special occasions and offers sustainable, comfortable settings. The bar and boutique atmosphere further elevate the experience, making it an excellent choice for those seeking modern luxury without being overwhelmingly opulent.
No, Ruby Lotti Hotel Hamburg doesn't have any pool.
No, a spa isn't available at Ruby Lotti Hotel Hamburg.
No, Ruby Lotti Hotel Hamburg doesn't allow dogs.
No, parking facilities aren't available at Ruby Lotti Hotel Hamburg.