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Summary of reviewsMotel One Hamburg-Fleetinsel is a highly recommended hotel offering exceptional value, modern amenities and a prime central location. Situated close to notable attractions such as the Elbphilharmonie, Speicherstadt, Landungsbrücken, HafenCity and St. Pauli, the hotel provides a strategic base for exploring Hamburg. Despite its proximity to bustling areas, the ambiance remains peaceful and relaxed, enhanced by soundproof windows and some rooms' beautiful views of the Elbphilharmonie.
The hotel's modern and stylish decor is frequently praised with guests appreciating the clean, comfortable and well-maintained facilities. The lobby and bar area are noted for their cozy and aesthetic appeal, creating an inviting atmosphere for visitors. The bar with its extensive gin menu and delectable cocktails, serves food even late at night and offers outdoor seating by the water, further elevating the guest experience.
Guests commend the high quality and varied selection of the breakfast, featuring regional and organic products, fresh fruit and vegan options. However, it is advised to be mindful of potential long waits and cramped seating during peak hours. Even though dinner isn't offered, an affordable Italian restaurant nearby provides a convenient alternative.
The rooms, described as contemporary and spotless, are cozy and well-equipped, though they might be considered small for longer stays or travelers with significant luggage. Despite this, the beds and pillows receive high praise for their comfort, ensuring a restful night's sleep. The exceptional cleanliness and modern setup across the hotel contribute significantly to guest satisfaction.
The staff at Motel One Hamburg-Fleetinsel are frequently highlighted for their friendly, helpful and professional demeanor, enhancing the overall guest experience. They efficiently manage multiple roles and are particularly noted for their welcoming nature and attentiveness.
The hotel's accessibility is another strong point with excellent connections to public transportation, including S-Bahn and U-Bahn stations, making it easy to travel around the city. The underground parking garage, while convenient and secure, may have limited space and higher fees, so guests might need to seek alternative parking options during busy periods.
Although the free Wi-Fi is appreciated, it receives mixed reviews with some guests encountering connectivity issues, particularly with laptops. The hotel could benefit from improvements in this area to fully meet guest expectations.
Motel One Hamburg-Fleetinsel excels as a dog-friendly establishment, providing dog-friendly rooms equipped with a blanket and water bowl for pets, ensuring a pleasant stay for guests traveling with their canine companions.
In summary, Motel One Hamburg-Fleetinsel is celebrated for its unbeatable location, modern amenities, stylish decor, exceptional cleanliness and high-quality service, making it an ideal choice for both tourists and business travelers seeking to enjoy Hamburg’s top sights and attractions with ease. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel with Free Wi-Fi
Hotel with Parking
Accessible Hotel
Room Types
Double RoomThis air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Double RoomThis air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Double RoomThis air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Guest Reviews
Location
The reviews for Motel One Hamburg-Fleetinsel consistently highlight its prime, central location as a standout feature. Positioned close to key attractions such as the Elbphilharmonie, Speicherstadt, Landungsbrücken, HafenCity and St. Pauli, the hotel offers a strategic base for exploring Hamburg. Guests appreciate that many landmarks and cultural sites are within walking distance, making it ideal for city trips and short stays.
The hotel is described as very modern, clean and comfortable with particularly positive remarks about its stylish design and welcoming ambiance. Despite being close to bustling areas like the Portuguese Quarter, guests find the location to be peaceful and relaxed. Proximity to various public transport options, including S- and U-Bahn stations, enhances accessibility and convenience.
Reviewers also praise the beautiful lobby, friendly and efficient staff and the hotel's overall well-maintained facilities. The quiet yet central setting, alongside features such as soundproof windows and a beautiful view of the Elbphilharmonie from some rooms, contribute to a pleasant stay even amidst the city's vibrant atmosphere.
In summary, Motel One Hamburg-Fleetinsel is highly recommended for its unbeatable location, modern amenities and excellent value for money, making it a superb choice for both tourists and business travelers looking to enjoy Hamburg's top sights and attractions with ease.
Breakfast
Motel One Hamburg-Fleetinsel offers a breakfast experience that receives high praise for its quality and selection. Guests repeatedly highlight the delicious, abundant and varied options, including regional and organic products, making the morning meal a standout. The breakfast features a wide range of bread, rolls, cereals, fresh fruit and even vegan options, catering to different dietary preferences. The quality of the coffee and the overall atmosphere during breakfast have also been noted positively.
However, despite these positives, guests frequently mention the long waiting times to be seated, particularly during peak hours and weekends. The seating arrangement has been described as uncomfortable with many having to eat at low tables or on sofas, which detracts from the experience. Some guests also felt that the breakfast area becomes overcrowded and could use better organization and more space. There are also comments on the missing hot breakfast items like scrambled eggs and bacon, which some guests would have preferred.
In summary, while Motel One Hamburg-Fleetinsel’s breakfast receives accolades for its quality, variety and the inclusion of organic and vegan options, the experience is marred by logistical issues such as long wait times and cramped seating, which could use improvement to match the high standards of the food offered.
Dinner
Motel One Hamburg-Fleetinsel's bar and lounge area receives numerous accolades from guests. The atmosphere is consistently described as cozy and inviting, perfect for relaxing evenings. With plush, comfortable armchairs and aesthetically pleasing decor, the bar is a striking highlight. Guests particularly appreciate the extensive gin menu and wide selection of cocktails with delicious options like the Moscow Mule served at reasonable prices.
The service at the bar is also noteworthy with friendly staff attending to late-night cravings as the bar serves food even after 23:00. The outdoor seating by the water adds to the charm, enhancing the overall experience.
While the hotel lacks a dedicated dinner restaurant, diners can find an affordable Italian restaurant nearby. Additionally, the breakfast setup is worth noting, as guests experience limited 30-minute slots. Despite this, the positive reviews of the bar and lounge areas make up for any minor inconveniences.
Rooms
Motel One Hamburg-Fleetinsel offers a modern and stylish ambiance with rooms that are frequently described as clean, comfortable and well-equipped. Many guests appreciate the contemporary furnishings and the cozy atmosphere. Some rooms feature balconies with views of landmarks like Michaeliskirche and the harbor, which adds a delightful touch to the experience.
Despite the overwhelming praise for cleanliness and functionality, the rooms are notably small and compact, which may be a challenge for longer stays or travelers with significant luggage. The bathrooms, while modern and clean, are also on the smaller side. The available space is generally well-utilized, but storage solutions and larger units would be appreciated by some guests.
The hotel's central location and quiet environment make it a great choice for a short city trip. The beds are widely praised for their comfort and rooms facing the canal or with terraces offer particularly appealing views. The hotel lobby and bar area offer cozy seating and a pleasant atmosphere, perfect for relaxing after a day exploring Hamburg.
In summary, Motel One Hamburg-Fleetinsel excels in providing modern, clean and aesthetically pleasing rooms, albeit with limited space. Its central location, quiet ambiance and stylish decor make it ideal for short stays, particularly for solo travelers or couples.
Beds
Motel One Hamburg-Fleetinsel provides an excellent sleep experience for its guests, primarily highlighted by its consistently comfortable beds. Reviewers frequently note that both the beds and pillows are very soft, contributing to an inviting and cozy atmosphere. The mattresses receive high praise for their comfort with many guests indicating they slept well during their stay. Some visitors found the beds and pillows to be on the softer side, yet this did not deter the overall positive sentiment.
Several reviews mentioned the beds as being extremely comfortable with some guests stating that they rarely sleep so well in a hotel bed. The bedding, towels and bed linens are also described as nice and cozy, further enhancing the overall sleep quality. Even though a few reviews pointed out a preference for firmer mattresses, the consensus leans heavily toward satisfaction with the bed's comfort.
In addition to the comfortable beds, the modern and clean rooms paired with a cozy atmosphere contribute to an enjoyable and restful stay. The selection of pillows caters to various firmness preferences, ensuring guests can find their ideal comfort level. Overall, the beds at Motel One Hamburg-Fleetinsel are receiving high marks for providing a restful and pleasant night's sleep.
Cleanliness
Motel One Hamburg-Fleetinsel is consistently praised for its impeccable cleanliness. Guestrooms and bathrooms are often described as spotless and modern with a high standard of hygiene maintained throughout the property. The hotel's facilities are equally well-kept, ensuring a pleasant and welcoming environment for visitors. Despite some minor issues such as occasional overlooked dust or hair, the overall cleanliness of the hotel remains top-notch. Complementing its clean and modern aesthetics, the hotel also boasts a central location near Hamburg Port, adding to its appeal. The combination of cleanliness, modern decor and a functional setting makes this hotel highly recommended by its visitors.
Staff
The staff at Motel One Hamburg-Fleetinsel receive overwhelmingly positive feedback from guests. Descriptors such as friendly, helpful and accommodating are frequently mentioned. Guests consistently note the competence and efficiency of the staff, highlighting their ability to manage multiple roles effectively, from the reception to the bar and breakfast service. Many reviews specifically praise the staff's welcoming nature and their ability to create a pleasant, inviting atmosphere. The reception staff, in particular, are often lauded for their attentiveness and helpfulness, offering excellent service and going the extra mile to assist with recommendations and travel arrangements. Overall, the staff's friendliness and professional demeanor stand out as significant strengths, contributing to a consistently positive guest experience at the hotel.
Wi-Fi
Motel One Hamburg-Fleetinsel presents itself as a clean and modern hotel, equipped with free Wi-Fi for guests. However, the Wi-Fi service has received mixed reviews. While some guests found the internet to be stable and fast, others experienced unreliable and intermittent connections. The Wi-Fi was reported to work well on phones but posed challenges for laptops with signals being particularly problematic in some rooms and even unavailable at times. Despite these issues, the general cleanliness and modern setup of the hotel are consistently praised, though additional amenities like tea kettles, fridges and nearby cafes or 24/7 shops are lacking. Overall, while the internet service could use improvement, the hotel maintains a commendable standard of cleanliness and modernity.
Parking
At Motel One Hamburg-Fleetinsel, guests have access to an underground parking garage that offers both convenience and security. This parking facility is located directly beneath the hotel, which makes it easily accessible. Many reviews highlight the cleanliness and bright lighting of the garage, offering a safe and pleasant experience for travelers.
However, there are some notable drawbacks. The parking spaces are quite limited and reservations cannot be made in advance, which may lead to inconvenience, especially during peak times. Additionally, the garage is narrow and can be quite challenging for larger vehicles to maneuver. On several occasions, the underground garage has been reported as full, necessitating the use of alternative parking options nearby, which can be more expensive.
The cost of parking has been a common point of contention among guests. At €21 to €24 per night, the fees are considered steep by many, though some regard these fees as fair given the secure and convenient nature of the facility. Moreover, the parking fee is not included in the room rate, which adds to the overall cost of the stay.
In summary, while the underground parking at Motel One Hamburg-Fleetinsel is well-maintained and conveniently located, guests should be prepared for potential limitations in space and higher-than-expected costs.
Accessible
Motel One Hamburg-Fleetinsel is highly praised for its accessible location, well-connected through public transportation networks including the S-Bahn and U-Bahn. The central location makes it easy to reach many tourist attractions on foot. Guests appreciate the convenience of the nearby subway stations with U3 being just a 5-minute walk away, ensuring seamless travel around the city.
The hotel caters well to guests with disabilities. Noteworthy features include disabled-friendly accommodations, accessible garage limits and amenities like lifts and ramps. The service is efficient and accommodating with reception staff eager to assist with travel logistics, ensuring guests reach their destinations on time.
Despite these positives, there are areas for improvement. Some guests noted issues with accessibility communication before arrival, difficulty understanding codes and occasional wait times for breakfast. However, the overall consensus highlights the hotel's prime location, comprehensive accessibility and excellent public transport connections, making it an ideal choice for guests with special needs.
Luxury
Motel One Hamburg-Fleetinsel offers a sophisticated and luxurious experience that leaves guests raving about almost every aspect of their stay. The hotel exudes an upscale feel with a perfect blend of modern and elegant design, earning high praise for its stylish and beautifully decorated lobby, bar and rooms. The carefully coordinated ambiance of the hotel combines great taste and beautiful decor, creating a memorable and luxurious environment.
Guest rooms are spacious, modern and well-furnished with high-quality amenities. The luxury bedding and bathroom setups further enhance the comfort, providing an elevated sense of relaxation. The rooms also offer beautiful views, adding to the overall appeal.
The hotel features a chic and cozy lounge, a beautifully atmospheric bar known for its fantastic cocktails and stunning presentation and a well-appointed parking garage that catches the eye. The extensive and well-balanced breakfast, served with fresh ingredients and excellent variety, contributes to the indulgent experience.
Attention to detail is reflected in every aspect of the hotel’s design, from the modern facilities to the elegant and tasteful furnishings. The ambiance throughout is consistently pleasant and luxurious with a distinctively classy vibe. Guests consistently appreciate the warm welcome at check-in and check-out, underlining the high standards of service.
Motel One Hamburg-Fleetinsel successfully merges luxury with great value for money, making it an ideal choice for travelers seeking a refined and upscale stay without compromising on cost.
Dog Friendly
Motel One Hamburg-Fleetinsel stands out for its dog-friendly facilities and services, making it a perfect choice for travelers with canine companions. Guests consistently appreciated that dogs are welcome with several mentioning that dog-friendly rooms come equipped with a blanket and water bowl for the dog. Many noted a pleasant stay with their dog and found it easy to find spaces nearby for walking their pets.
However, there are a few rules to keep in mind: a surcharge of €15 is applied for dogs and pets, including dogs, are not allowed in the breakfast area. Some reviewers suggested that additional amenities such as a dog bed or treats would enhance the experience. There were also a couple of critiques, including issues with dog hair in some rooms which might pose problems for guests with pet allergies.
Overall, Motel One Hamburg-Fleetinsel is accommodating to dogs with most guests having positive experiences, though there are areas for improvement in terms of additional pet amenities and cleanliness.
No, Motel One Hamburg-Fleetinsel doesn't have any pool.
No, a spa isn't available at Motel One Hamburg-Fleetinsel.
Yes, Motel One Hamburg-Fleetinsel welcomes dogs.
Yes, parking facilities are available at Motel One Hamburg-Fleetinsel.
No, Motel One Hamburg-Fleetinsel doesn't have a gym.