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Summary of reviews'Ibis budget Hamburg City Ost' presents a practical and convenient choice for budget-conscious travelers. Located in a serene area outside Hamburg's city center, the hotel benefits from excellent public transportation links, notably near the Wandsbek-Markt subway station, allowing easy access to the city’s main attractions. Guests appreciate the nearby variety of dining and shopping options, along with the availability of free parking, making it particularly attractive for those traveling by car or seeking a peaceful stay in a pleasant neighborhood.
The breakfast offerings are highly praised for their abundance, variety and quality, catering to various dietary needs, including gluten-free and vegan options. The friendly breakfast staff and clean dining area enhance the overall experience, despite minor issues with the compact space and lack of hot items.
While the hotel does not provide lunch or dinner services, its proximity to a range of nearby restaurants, including the well-regarded El Pulpo, ensures guests have plenty of dining options. Vending machines on the ground floor further provide convenient snacks and drinks.
Rooms at Ibis budget Hamburg City Ost are described as clean, functional and ideal for short stays. Though compact, they feature efficient layouts and soundproofing, offering a quiet and restful environment. Guests appreciate the modern, minimalist design and comfortable beds, albeit some found them too hard. Air conditioning and family-friendly rooms with practical loft beds for children, add to the hotel’s appeal for short-term stays.
The staff receives exceptional praise for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. This personalized service contributes to smooth check-ins and a positive overall stay.
Free Wi-Fi is generally reliable and fast, meeting guests' needs for streaming and browsing. Parking facilities are well-regarded with ample free and affordable paid options, adding convenience for those traveling by car.
The hotel also caters well to families and is noted for being dog-friendly with nearby parks enhancing the stay for pet owners. Ibis budget Hamburg City Ost successfully provides a comfortable, clean and practical accommodation option for budget travelers, ensuring an overall pleasant experience with a few areas for improvement in room amenities and cleanliness. Show more
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Categories
Cheap Hotel
This hotel provides budget-friendly accommodation with clean and functional rooms. It's a practical choice for travelers seeking affordability and convenience, with easy access to public transportation.
Family Friendly Hotel
Dog Friendly Hotel
Room Types
Triple Room with Double Bed and Bunk BedAir-conditioned room with bathroom, desk, and a satellite TV.
Twin RoomRooms on the upper floors are reachable by lift. The unit has 2 beds.
Standard Double RoomRooms on the upper floors are reachable by lift. The unit offers 1 bed.
Family RoomRooms on the upper floors are reachable by lift. The unit has 3 beds.
Standard Double Room - Mobility AccessRooms on the upper floors are reachable by lift. The unit has 1 bed.
Guest Reviews
7.3
Good
Location
The 'Ibis budget Hamburg City Ost' offers a convenient and well-connected location for travelers exploring Hamburg. Despite being a bit outside the city center, the hotel is situated in a peaceful area with a pleasant neighborhood atmosphere. The hotel's proximity to public transportation is highly praised with subway and bus stations within a short walking distance, making it easy to access Hamburg's main attractions and the city center. The Wandsbek-Markt subway station, in particular, is frequently mentioned as an advantageous nearby stop.
Guests appreciate the variety of dining and shopping options available close to the hotel, including restaurants, bars and shopping centers like Quarree. Free parking and ample parking spots near the hotel are additional perks, especially for those traveling by car. Some guests highlight the quietness of the location, contributing to a restful stay.
Though the hotel may not be located in the bustling heart of Hamburg, its excellent public transport connections ensure that all key spots, including the main train station and the harbor area, are easily reachable. For short stays, city trips and visitors with specific purposes in the area, the 'Ibis budget Hamburg City Ost' proves to be a practical and efficient choice, offering good value for the money.
Breakfast
The breakfast experience at Ibis budget Hamburg City Ost generally receives positive feedback from guests. Many noted the breakfast as being abundant, varied and delicious. The comprehensive buffet offers a wide selection of options, including fresh rolls, muesli, yogurt and a variety of beverages, which are regularly replenished. For a price of around €8.50 to €10 per adult and €5 per child, the breakfast is often cited as offering good value for money. Options such as gluten-free and vegan products are available, making it suitable for different dietary needs.
Guests frequently mentioned the friendliness of the breakfast staff and the cleanliness of the breakfast room, contributing to a pleasant dining atmosphere. Although there were some remarks about the lack of hot items like scrambled eggs and the sometimes compact and crowded breakfast area, these aspects did not significantly detract from the overall satisfaction.
In summary, the breakfast at Ibis budget Hamburg City Ost is appreciated for its quality, variety and value, making it a notable part of the stay according to the guest reviews.
Dinner
Ibis Budget Hamburg City Ost offers convenient dining options for travelers seeking variety and accessibility. Guests can enjoy a range of nearby restaurants, featuring Greek, Portuguese and Iranian cuisine, which are all within walking distance and ideal for those arriving late. Additionally, the highly recommended El Pulpo, which offers a blend of Portuguese and Spanish dishes, is situated next door, enhancing the dining experience without the need for extensive travel. While the hotel itself does not provide lunch or dinner services and lacks a bar, it does feature vending machines on the ground floor for quick snacks and drinks. For those needing dining guidance, the hotel staff is helpful, offering useful tips on nearby dining options.
Rooms
The rooms at Ibis Budget Hamburg City Ost are characterized by their simplicity and functionality, ideal for short stays. Guests often remarked on the cleanliness of the rooms, which are consistently noted as tidy, though some reported occasional lapses in cleaning detail. The rooms are compact but cleverly designed to make efficient use of space and they are soundproofed well enough to offer a quiet stay despite the hotel's urban location.
The furnishings are minimalist, featuring basic essentials without unnecessary frills. Beds are generally comfortable, though some guests found them hard. The decor is modern but undeniably simple with a somewhat stark and utilitarian look that some compared to a hostel or hospital room. Despite this, many appreciated the pragmatic layout, especially in the family rooms which offer a practical solution for accommodating multiple guests.
Air conditioning is available and effective, making the rooms comfortable even in warmer weather. However, storage space is notably minimal with no proper wardrobes, limited hanging space and only a tiny sink and bathroom area. This setup, while functional, may not appeal to those needing more space or staying for longer periods.
Guests frequently mentioned the room sizes, typically small but sufficient for short visits. The family rooms are more spacious, though still geared towards practicality over indulgence. Shower facilities are integrated into the room layout, which some found convenient while others saw it as lack of privacy and comfort.
In summary, the hotel's rooms are functional, clean and ideally suited for short, budget-conscious stays. They may lack some of the comforts and conveniences of more upscale accommodations but provide all the basics needed for a simple, practical stay.
Beds
The bed situation at Ibis budget Hamburg City Ost presents a mixed outlook for travelers. On the positive side, many guests found the beds to be comfortable, firm and conducive to a good night's sleep. This is reflected in multiple mentions of comfortable, good and very comfortable beds. The linen was generally seen as comfortable and some guests specifically praised the cleanliness of the beds.
However, there are also significant remarks indicating room for improvement. A recurring issue cited by guests is the hardness of the mattresses with numerous reviews describing them as very hard, extremely hard or uncomfortable. Some found the beds too narrow or the mattresses too thin, contributing to a less satisfying sleep experience. Sagging mattresses and small, inadequate pillows were also reported.
While some guests indicated that the hard mattresses did not prevent them from sleeping well, others, including couples, found the double beds too small and not conducive to a comfortable rest. Cleanliness issues, such as dusty beds and linens with stains, were also mentioned, detracting from the overall comfort of the accommodations.
Overall, while the beds at Ibis budget Hamburg City Ost can be comfortable for some, improvements in mattress quality, pillow size and cleanliness would enhance the sleep experience for many guests.
Cleanliness
The Ibis budget Hamburg City Ost garners mixed reviews regarding its cleanliness from its guests. Positive feedback frequently mentions clean rooms, tidy bathrooms and satisfactory overall cleanliness, making it a decent choice for budget travelers. Many reviewers noted rooms were simple but spotless with clean bed linen and towels provided regularly. The cleaning staff was often praised for maintaining a neat appearance in the rooms and common areas.
However, several reviews highlight areas needing improvement. Common complaints involve dusty floors, dirty corners and infrequent housekeeping services. Some guests found remnants from previous occupants, including trash, stains on walls, floors and linens and unpleasant odors in the hallways and rooms. Issues like dirty windows, moldy shower joints and cobwebs were mentioned, detracting from the overall experience.
While the hotel's cleanliness meets the basic expectations for many visitors, consistent housekeeping and more thorough cleaning in overlooked areas could significantly enhance guest satisfaction.
Staff
Ibis budget Hamburg City Ost receives high praise for its staff, who consistently exemplify friendliness, professionalism and helpfulness. Reviews highlight the quick and easy check-in process, underscored by a warm and efficient reception team. Visitors commend the staff's accommodating nature and their readiness to assist with various needs, including document printing and providing local tips. Guests appreciate the receptiveness and kind service, noting that even minor inconveniences are swiftly addressed with a positive attitude and effective solutions.
The housekeeping team also earns accolades for their diligent work and cheerful demeanor, ensuring a clean and comfortable environment. Overall, the hotel's human element—marked by an unwaveringly friendly, supportive and professional staff—plays a crucial role in enhancing the guest experience, making for a pleasant and memorable stay.
Wi-Fi
The Ibis budget Hamburg City Ost offers complimentary Wi-Fi, which many guests have positively received. The internet speed is described as fast, making it suitable for activities like streaming and browsing. Several reviews highlight the Wi-Fi being stable and reliable, working perfectly without interruptions. It's particularly praised for its performance with some guests saying it provided excellent connectivity for their children. However, there were occasional mentions of the Wi-Fi being slow or disconnecting, indicating occasional inconsistency. Despite this, the majority of reviews suggest that the Wi-Fi service generally meets the needs of travelers.
Parking
Guests at Ibis budget Hamburg City Ost generally found the parking facilities excellent with a variety of options to suit different needs. Many praised the ample availability of free parking spaces, especially on weekends and directly outside the hotel, making it convenient for those arriving by car. The presence of an underground garage for a nominal fee of €4 per day was noted as both affordable and practical, providing a budget-friendly option for secure parking.
While some noted limited street parking and occasional challenges in finding spots, the overall sentiment was positive regarding the ease and affordability of parking. Notably, the hotel offers both free and paid parking with detailed information provided to guests about their options. Free street parking available after specific hours and on weekends adds to the convenience.
Overall, the parking facilities at Ibis budget Hamburg City Ost are well-regarded with sufficient, well-maintained spaces and affordable paid options enhancing the guest experience.
Family
'Ibis budget Hamburg City Ost' offers a family-friendly atmosphere that makes it a good choice for those planning a short trip with kids. The hotel features family rooms that are generally spacious and well-organized, ideal for accommodating two adults and two children. Many guests appreciated the inclusion of a loft bed for children, which was quite popular among the little ones.
The hotel is described as clean and well-maintained with a layout that maximizes the available space in the rooms. Families found the rooms functional and sufficient, especially for short stays of one to a few days. The friendly staff and efficient check-in process add to the overall positive experience.
While the hotel provides a good value for money, especially for budget-conscious families, it can be challenging for longer stays due to limited storage space and smaller room sizes. However, the breakfast offerings were well-received with many family-friendly dining options nearby.
In summary, 'Ibis budget Hamburg City Ost' is a solid option for a budget family trip, particularly suitable for shorter stays and younger children. It offers a comfortable and clean environment with ample space for a family of four, although those with taller kids or seeking extended stays might find it less accommodating.
Dog Friendly
Ibis budget Hamburg City Ost offers impressive amenities and services for guests traveling with their furry friends. The hotel is considered very dog-friendly, thanks to its flexible pet accommodations and favorable pet policy. A nearby park provides an excellent area for guests to enjoy good walks with their dogs, making it an ideal location for pet owners.
Guests appreciate that pets are accepted without issue and families with small dogs feel welcome and comfortable during their stay. The hotel's efforts to maintain cleanliness with every pet pack cleaned frequently, ensure that all guests can enjoy a tidy and inviting environment. Visitors can see dogs being well-taken care of, which affirms the hotel's commitment to accommodating pets. Overall, pet owners are likely to have a positive experience at this welcoming and pet-friendly establishment.
No, Ibis budget Hamburg City Ost doesn't have any pool.
No, a spa isn't available at Ibis budget Hamburg City Ost.
Yes, Ibis budget Hamburg City Ost welcomes dogs.
No, parking facilities aren't available at Ibis budget Hamburg City Ost.
No, Ibis budget Hamburg City Ost doesn't have a gym.