Hotel Neugrabener Hof
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Summary of reviewsHotel Neugrabener Hof is strategically located on the outskirts of Hamburg, providing an ideal balance of accessibility and tranquility. The hotel's proximity to key amenities like supermarkets, gas stations and restaurants, combined with its excellent access to major transport networks, enhances the overall convenience for both budget travelers and business visitors. Despite minor drawbacks such as being situated on a busy main road, the efficient public transportation links and ample parking options make it a practical choice for exploring Hamburg.
The breakfast experience at the hotel is generally well-regarded, offering a rich and varied buffet with a range of hearty to healthy options. Guests appreciate the delicious and plentiful choices, as well as the reasonable pricing. However, some reviews highlight the simplicity of the offerings and occasional space issues in the breakfast room.
The rooms at Hotel Neugrabener Hof receive mixed feedback. Positively, many guests note the cleanliness, comfortable beds and sufficient space in family and triple rooms. The hotel's smooth check-in process further enhances the guest experience. However, there are recurring concerns about outdated furnishings, noise from thin walls and occasional unpleasant odors. While some rooms are cozy and adequately equipped, others need significant renovation and repairs.
Cleanliness is a mixed bag with most guests finding the rooms clean and comfortable, particularly praising the bathrooms and daily housekeeping. However, some reviews mention issues like dirty carpets, dust and mold stains in bathrooms, indicating an inconsistency in cleanliness standards.
The friendliness and helpfulness of the staff are consistent highlights, contributing significantly to the guests' satisfaction. The reception staff, in particular, receive high marks for their warm welcomes and efficient service, although there are occasional mentions of unfriendly or unknowledgeable staff.
Wi-Fi access at the hotel is another area with mixed experiences. While some guests report a good connection, others experience poor coverage and intermittent connectivity. Nonetheless, the provision of free Wi-Fi is valuable for budget-conscious travelers.
The hotel offers ample free parking, a notable advantage for many guests. While the parking lot can become overcrowded and some parking spaces are narrow or on uneven surfaces, most guests appreciate the convenience of being able to park directly in front of the hotel without additional costs.
For family stays, the hotel provides clean and comfortable family rooms, along with amenities like cribs and highchairs. However, some guests find the rooms intended for four people too small and cramped with insufficient bathroom space. Noise and smoke-free policy issues are also noted concerns for families with young children.
In terms of bed comfort, reviews are mixed. While many guests find the beds comfortable with good, firm mattresses, others report issues with softness, sagging and worn-out conditions. Cleanliness of the bedding and occasional problems with bed types also contribute to the varied sleeping experience.
Overall, Hotel Neugrabener Hof is a three-star establishment offering basic, adequately comfortable accommodations suitable for short stays. While it provides good value for its rating and serves its purpose, issues with cleanliness, guest management and outdated facilities suggest areas for improvement. Nonetheless, it delivers a functional and practical stay for those seeking a budget-friendly option in Hamburg.
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The breakfast experience at the hotel is generally well-regarded, offering a rich and varied buffet with a range of hearty to healthy options. Guests appreciate the delicious and plentiful choices, as well as the reasonable pricing. However, some reviews highlight the simplicity of the offerings and occasional space issues in the breakfast room.
The rooms at Hotel Neugrabener Hof receive mixed feedback. Positively, many guests note the cleanliness, comfortable beds and sufficient space in family and triple rooms. The hotel's smooth check-in process further enhances the guest experience. However, there are recurring concerns about outdated furnishings, noise from thin walls and occasional unpleasant odors. While some rooms are cozy and adequately equipped, others need significant renovation and repairs.
Cleanliness is a mixed bag with most guests finding the rooms clean and comfortable, particularly praising the bathrooms and daily housekeeping. However, some reviews mention issues like dirty carpets, dust and mold stains in bathrooms, indicating an inconsistency in cleanliness standards.
The friendliness and helpfulness of the staff are consistent highlights, contributing significantly to the guests' satisfaction. The reception staff, in particular, receive high marks for their warm welcomes and efficient service, although there are occasional mentions of unfriendly or unknowledgeable staff.
Wi-Fi access at the hotel is another area with mixed experiences. While some guests report a good connection, others experience poor coverage and intermittent connectivity. Nonetheless, the provision of free Wi-Fi is valuable for budget-conscious travelers.
The hotel offers ample free parking, a notable advantage for many guests. While the parking lot can become overcrowded and some parking spaces are narrow or on uneven surfaces, most guests appreciate the convenience of being able to park directly in front of the hotel without additional costs.
For family stays, the hotel provides clean and comfortable family rooms, along with amenities like cribs and highchairs. However, some guests find the rooms intended for four people too small and cramped with insufficient bathroom space. Noise and smoke-free policy issues are also noted concerns for families with young children.
In terms of bed comfort, reviews are mixed. While many guests find the beds comfortable with good, firm mattresses, others report issues with softness, sagging and worn-out conditions. Cleanliness of the bedding and occasional problems with bed types also contribute to the varied sleeping experience.
Overall, Hotel Neugrabener Hof is a three-star establishment offering basic, adequately comfortable accommodations suitable for short stays. While it provides good value for its rating and serves its purpose, issues with cleanliness, guest management and outdated facilities suggest areas for improvement. Nonetheless, it delivers a functional and practical stay for those seeking a budget-friendly option in Hamburg.
Family Friendly Hotel
Hotel with Parking
Small Hotel
3-Star Hotel
Guest Reviews
Hotel Neugrabener Hof enjoys a strategically favorable location for both budget travelers and business visitors. Situated on the outskirts of Hamburg, it offers an ideal balance of accessibility and tranquility. The hotel's proximity to the S-Bahn station, just a short walk away, makes commuting to the city center and various landmarks, such as Jungfernstieg and Landungsbrücken, remarkably convenient, typically within 30 minutes.
Guests appreciate the hotel's close location to essential amenities like supermarkets, gas stations and restaurants, enhancing the overall convenience of their stay. Furthermore, the hotel provides ample parking options and soundproof windows for rooms facing the busy main road, ensuring a comfortable and quiet night's rest.
Visitors also value the hotel's accessibility to major transport networks, including the A7 highway, facilitating easy road travel. Notably, the hotel's location near the Heidschnuckenweg trail proves beneficial for hiking enthusiasts.
While some reviews mention the hotel's position off the beaten track and the busy main road it stands on, the efficient public transportation links, friendly staff and budget-friendly prices frequently outweigh these minor drawbacks, making Hotel Neugrabener Hof a practical choice for a Hamburg visit.
Hotel Neugrabener Hof offers a generally well-regarded breakfast experience, emphasizing a satisfactory to good range of options. Guests frequently refer to the breakfast as good, delicious and plentiful with several highlighting the rich and varied buffet that includes options from hearty to healthy foods. The breakfast is described as more than sufficient and reasonably priced, creating good value for guests. Specialty items like scrambled eggs and various coffee choices have also been appreciated.
However, feedback on simplicity and adequacy was common with several guests describing the breakfast as simple or standard, sufficient but uninspired. Space issues in the breakfast room, which is located in the basement, are a notable drawback, causing guests to wait for free tables at times. A minority of reviews cite poor or meager offerings, mentioning the use of low-cost ingredients and limited variety. Despite these occasional negatives, the overall sentiment points toward a positive breakfast experience with good selection and attentive service.
'Hotel Neugrabener Hof' has a mixed reputation when it comes to its rooms. Positively, many guests highlighted the cleanliness of the rooms upon arrival, often noting that the rooms were very clean, tidy and sufficiently spacious, especially the family rooms and triple rooms. Rooms facing the courtyard were described as quiet and functional and the comfortable beds were a recurring point of praise. Additionally, the hotel boasts an easy and smooth check-in process, which enhanced the overall guest experience.
However, the rooms seem to vary significantly in quality. Some were found to be cozy and adequately equipped, while others were in dire need of renovation and minor repairs with issues ranging from broken doors and defective showers to outdated furnishings and dirty carpets. Several guests reported that their rooms were dark, cramped and musty. Noise was a common concern with thin walls making it easy to hear neighbors. Many reviewers noted that rooms smelled of smoke or had other unpleasant odors. The bathrooms, in particular, received criticism for outdated and worn equipment with some guests encountering very dirty and poorly maintained facilities.
Overall, the hotel rooms at Hotel Neugrabener Hof provide basic accommodation that may be suitable for one night, especially considering the fair pricing. However, significant improvements are needed to address the recurring issues of cleanliness, noise and outdated furniture to meet higher standards of comfort and quality.
'Hotel Neugrabener Hof' offers a mixed experience when it comes to bed comfort. Many guests found the beds to be very comfortable, describing the mattresses as good and firm and highlighting the quality bedding. Comments often mentioned clean and simple beds that provided a decent sleep experience.
However, some reviews indicated issues with the mattresses, ranging from being too soft and sagging to worn out and lumpy with some guests feeling the springs. A few were displeased to find heavily stained or dusty mattresses and some beds were described as extremely hard or prickly. Instances of bed linen not being changed daily and rooms booked with double beds ending up with single beds were also noted.
Despite this, many guests seemed satisfied with the overall comfort of the beds, suggesting an inconsistent but manageable sleeping experience.
Hotel Neugrabener Hof receives mixed reviews regarding its cleanliness. Most guests highlight that the rooms are clean, comfortable and suitable for short stays with many noting particularly clean bathrooms and well-maintained daily cleaning routines. Some visitors specifically mention a pleasant smell in the rooms and a tidy overall appearance. Additionally, guests appreciated the clean, stylish furnishings and efficient housekeeping.
However, a notable number of reviews indicate areas that need improvement. Several guests mention issues such as dirty carpets, cobwebs in corners and dust. Some rooms were described as old and not properly cleaned with issues like broken tiles, mold stains in bathrooms and outdated fixtures. A few reviewers were critical of the lack of thorough cleaning, pointing out specific problems like unclean edges of carpets, stains on bed linen and unpleasant smells.
Overall, while many guests find the hotel clean and comfortable, there's a recurring theme of inconsistency in cleanliness standards that potential visitors should be aware of.
The consistently praised feature of Hotel Neugrabener Hof is the friendliness and helpfulness of its staff. Guests frequently commend the employees for being accommodating, cheerful and attentive. The reception staff, in particular, received high marks for their warm welcomes and efficient check-in processes with specific mention of their competence and helpfulness. Positive experiences extend to the cleaning staff and hotel operators, who are noted for their remarkable friendliness and good service. However, there are some contrasting reviews of unfriendly or unknowledgeable staff members, particularly in the reception area. Despite occasional criticisms, the general sentiment towards the staff is overwhelmingly positive, contributing significantly to the guests' satisfaction and willingness to return.
Hotel Neugrabener Hof offers Wi-Fi access for its guests and experiences seem mixed. Some guests noted the Wi-Fi as really good, available and great, indicating that many visitors had positive experiences staying connected. However, there were also several mentions of poor Wi-Fi coverage, insufficient connection and instances where the Wi-Fi did not work at all. Some guests even reported that they were unable to find any Wi-Fi signal. While staying connected may vary depending on circumstances, it is clear that the hotel provides free Wi-Fi, which could be valuable for budget-conscious travelers. A notable convenience is the possibility of payment with a debit card.
Hotel Neugrabener Hof offers a notable advantage with its free parking facilities, much to the delight of many guests. There are ample free parking spaces and guests appreciated being able to park directly in front of the hotel, making it convenient for families wanting easy access to their rooms. The hotel has its own parking lot with some parking options directly on the premises and next to the house.
However, there are a few caveats to consider. The parking lot can get overcrowded, especially late in the evening and parking spaces might feel limited and narrow. Some guests mentioned the road surface as being damaged and uneven, adding a bit of a challenge. In rare instances, when on-site parking was unavailable, guests had to park on the street.
Despite these occasional issues, the abundance of free parking at Hotel Neugrabener Hof remains a significant benefit, ensuring that most guests can securely park their cars without additional costs.
Hotel Neugrabener Hof has received mixed reviews concerning its family-friendly amenities, but there are several positive notes worth highlighting. The family rooms are described as clean, comfortable and cozy, offering a suitable environment for family vacations and short stays. Families have praised the hotel for being family-oriented with a cozy atmosphere that makes guests feel at home.
For those traveling with children, the availability of cribs, highchairs and travel cots has been positively mentioned. Some guests noted that their kids enjoyed the stay, contributing to a pleasant family atmosphere. The staff's professionalism and helpfulness further enhance the family experience, making it an ideal spot for family trips, including special occasions like the Port Birthday.
However, there are areas where the hotel falls short for families. Several guests mentioned that the rooms, especially those intended for four people, are too small and cramped with insufficient bathroom space. There have also been complaints about noise from neighboring rooms and issues with smoke-free policies, which can be a concern for families with young children.
Despite these drawbacks, many families found their stays enjoyable and expressed a willingness to return. The hotel does cater to families, but prospective guests should carefully consider their specific needs, particularly regarding room size and amenities for larger family groups.
Hotel Neugrabener Hof is a three-star establishment that offers solid comfort suitable for Hamburg. It provides a basic, adequately comfortable experience that aligns with standard expectations for a three-star rating. Despite some guests feeling that the hotel is outdated, it serves its purpose and offers good value for the rating. The accommodation is simple, which suits stays of 2-3 nights, but some found it a bit overpriced given the simplicity. There's a consensus that the hotel functions more like a guesthouse rather than a traditional hotel, which may appeal to those seeking a no-frills experience. However, issues with cleanliness and guest management have been noted, indicating areas where the hotel could improve. Overall, it delivers a functional stay for short visits.
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Location
Guests appreciate the hotel's close location to essential amenities like supermarkets, gas stations and restaurants, enhancing the overall convenience of their stay. Furthermore, the hotel provides ample parking options and soundproof windows for rooms facing the busy main road, ensuring a comfortable and quiet night's rest.
Visitors also value the hotel's accessibility to major transport networks, including the A7 highway, facilitating easy road travel. Notably, the hotel's location near the Heidschnuckenweg trail proves beneficial for hiking enthusiasts.
While some reviews mention the hotel's position off the beaten track and the busy main road it stands on, the efficient public transportation links, friendly staff and budget-friendly prices frequently outweigh these minor drawbacks, making Hotel Neugrabener Hof a practical choice for a Hamburg visit.
Breakfast
However, feedback on simplicity and adequacy was common with several guests describing the breakfast as simple or standard, sufficient but uninspired. Space issues in the breakfast room, which is located in the basement, are a notable drawback, causing guests to wait for free tables at times. A minority of reviews cite poor or meager offerings, mentioning the use of low-cost ingredients and limited variety. Despite these occasional negatives, the overall sentiment points toward a positive breakfast experience with good selection and attentive service.
Rooms
However, the rooms seem to vary significantly in quality. Some were found to be cozy and adequately equipped, while others were in dire need of renovation and minor repairs with issues ranging from broken doors and defective showers to outdated furnishings and dirty carpets. Several guests reported that their rooms were dark, cramped and musty. Noise was a common concern with thin walls making it easy to hear neighbors. Many reviewers noted that rooms smelled of smoke or had other unpleasant odors. The bathrooms, in particular, received criticism for outdated and worn equipment with some guests encountering very dirty and poorly maintained facilities.
Overall, the hotel rooms at Hotel Neugrabener Hof provide basic accommodation that may be suitable for one night, especially considering the fair pricing. However, significant improvements are needed to address the recurring issues of cleanliness, noise and outdated furniture to meet higher standards of comfort and quality.
Beds
However, some reviews indicated issues with the mattresses, ranging from being too soft and sagging to worn out and lumpy with some guests feeling the springs. A few were displeased to find heavily stained or dusty mattresses and some beds were described as extremely hard or prickly. Instances of bed linen not being changed daily and rooms booked with double beds ending up with single beds were also noted.
Despite this, many guests seemed satisfied with the overall comfort of the beds, suggesting an inconsistent but manageable sleeping experience.
Cleanliness
However, a notable number of reviews indicate areas that need improvement. Several guests mention issues such as dirty carpets, cobwebs in corners and dust. Some rooms were described as old and not properly cleaned with issues like broken tiles, mold stains in bathrooms and outdated fixtures. A few reviewers were critical of the lack of thorough cleaning, pointing out specific problems like unclean edges of carpets, stains on bed linen and unpleasant smells.
Overall, while many guests find the hotel clean and comfortable, there's a recurring theme of inconsistency in cleanliness standards that potential visitors should be aware of.
Staff
Wi-Fi
Parking
However, there are a few caveats to consider. The parking lot can get overcrowded, especially late in the evening and parking spaces might feel limited and narrow. Some guests mentioned the road surface as being damaged and uneven, adding a bit of a challenge. In rare instances, when on-site parking was unavailable, guests had to park on the street.
Despite these occasional issues, the abundance of free parking at Hotel Neugrabener Hof remains a significant benefit, ensuring that most guests can securely park their cars without additional costs.
Family
For those traveling with children, the availability of cribs, highchairs and travel cots has been positively mentioned. Some guests noted that their kids enjoyed the stay, contributing to a pleasant family atmosphere. The staff's professionalism and helpfulness further enhance the family experience, making it an ideal spot for family trips, including special occasions like the Port Birthday.
However, there are areas where the hotel falls short for families. Several guests mentioned that the rooms, especially those intended for four people, are too small and cramped with insufficient bathroom space. There have also been complaints about noise from neighboring rooms and issues with smoke-free policies, which can be a concern for families with young children.
Despite these drawbacks, many families found their stays enjoyable and expressed a willingness to return. The hotel does cater to families, but prospective guests should carefully consider their specific needs, particularly regarding room size and amenities for larger family groups.
3 Star
No, Hotel Neugrabener Hof doesn't have any pool.
No, a spa isn't available at Hotel Neugrabener Hof.
No, Hotel Neugrabener Hof doesn't allow dogs.
Yes, parking facilities are available at Hotel Neugrabener Hof.
No, Hotel Neugrabener Hof doesn't have a gym.
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